Cloud9 Primary Care

Welcome to Cloud9

Monet Clinic

The Enterprise Solution for Primary Care

Connected Care

Thousands of Practitioners use Cloud9’seHealth solutions to communicate, collaborate and deliver safer, more effective patient care

Monet Clinic – Connected Primary Care

Financial Management

Data Conversion & Implementation

Reporting

Electronic Health Record

Document & image management

Out of office Connectivity

Recalls & Reminders

Enterprise Appointment Scheduler

SOAWeb Service Oriented Architecture

PracticeManagement

Clinical

Key Modules

Monet Clinic – Connected Primary Care

A Feature Rich Platform for Growth

This secure, scalable infrastructure enables fast, simple integration, while providing multiple user interfaces that conform to industry standards


Front Office (Practice Management)

- Appointment Scheduling

- Waiting Room & Work Flow

- Integrated Patient Billing, including

• Health Insurance

• Employer & Third Party Claims

• Electronic Claiming & Settlement

- Extensible Ad Hoc Management Reporting

- Medication Management, Dispensing & Stock Control


Clinical (Electronic Health Record)

- Comprehensive Patient History

- Examination Templates

- Automatic ICD10 Disease Coding

- Decision Support (Allergic Warnings,

Drug/Drug Interactions, etc)

- Orders & Results (Medications, Lab &

Radiology)

- Document Management System (Paperless

Office)

A Proven, Robust Platform

- Latest Network Centric Technologies:

• Microsoft SQL Server

• Web Services Architecture (.NET

Framework)

• SOAP, UDDI, XML

- Lightweight Hardware Requirements

- Rapid Application Development

- Low Burden of Support

- Low Cost of Ownership

Well Established. Widely Accepted

#1 Product in Corporate General Practice

- 75% Market Share

- Relied on by more than 5000 Doctors

- Single network handles >20,000,000 Patient Encounters per annum

- Manages over AUD$800 Million in Patient Billings per annum

Flexible Architecture Scales To Your Business

Hospital• Discharge Summaries• Test results• Admission Forms

Pathology• Requests• Results

Insurers• Claims• Settlement

Outsourced Services• Booking• Billing• Taxation• Administration• Transcription• Video Conference / Consultation

Radiology• Requests• Results

Web

Serv

ices

Ap

plica

tion

Layer

Pro

vid

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Web

Serv

ices

SO

AP /

UD

DI /

XM

LH

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7

EnterpriseFramework

Standard protocols:• SOAP• UDDI• DES Encryption• Dial-up or Broadband

A total solution workflow

The solution facilitates the typical Primary Care clinic workflow:

Pathology

Radiology

SpecialistReferral

Dispense Rx

Stock Control

Invoice

ElectronicClaims toFunds

Receipt

General LedgerIntegration

FrontDesk

Module

History

Examination

Assessment

Plan

ClinicianRosters

PatientAppointment

Waiting Room

Patient Arrival

Seen by Clinician

TreatmentPatient Departure

PatientBilling

Cloud9 Primary Care Solution

ElectronicHealthRecord

Orders & ResultsModule

FinancialModule

Case Study

Australia’s largest Primary Care Group

Case Study – IPN Network

Customer Background

- IPN is a public company, listed on the ASX ( Symbol: IPN)- Australia’s largest provider of Primary Care services- Subject to acquisition by Sonic Healthcare

Scope of work:

- National of network of 300 clinics

- 20 Million Patient Treatments per annum

- 8,000 Clinicians


Huge Network Transactions:

- A$800 Million in Patient Billings

- 30 Million Prescriptions for medications

- 8 Million Pathology orders

- 4 Million Radiology investigations


The Challenge

- Burden of supporting 15 different software applications

- Constant IT breakdowns and poor performance yields low confidence and utilization

- Difficult to Manage, Collaborate and Research


The Solution

- Implementation of the Monet Enterprise Solution

- Infrastructure throughout the network.

- Introduction of Standard Operating Environment

- Customized, thoroughly reliable software tools


Implementation

- Rollout of 82 clinics in 40 weeks

- Development of detailed project plan to manage implementation & training.

- Development of Change Management Strategy

- Development of online ‘eLearning’ training tools

- Rollout in parallel to development of new software, bolstering clinical content

Getting Started.

System Logon.

System Logon Screen with Role-Based Access

IBA Health User Logon

Initial Screen shows snapshot of this users activity

Front Desk Module

Appointment Diary showing Clinician Availability

Creating a new Appointment in a free time slot

Warning message to Reception staff for bad debtors

Appointment screen with various appointment types

Waiting Room showing patient status & locations

Electronic Health Record Module

Clinician opens next patient chart via Waiting Room

Initial Patient Chart Screen: Patient Review Window

Recording a symptom during a consultation

Adding a Problem (ICD10 Coded Diagnosis) to patient history

Completing an asthma protocol during a consultation- Subjective history

Recording vital signs on Examination

Mini Mental Examination template

Body Charts Graphically Record Examination findings

Cardio Vascular Risk Calculator

A doctor uses this to determine the risk profile of the patient based on various well accepted criteria. Can be used as a patient education tool.

Recording an Allergy

Recording a patient’s Social History

Childhood growth chart

This plots the data a doctor has recorded over time (longitudinally) and is used to see how a child is developing compared to their peers.

Create a medical certificate without writing a word using this wizard. The letter is populated using data recorded elsewhere in the patient chart

The completed medical certificate

Order Entry Module

Vaccination Window Showing Common Shortcuts

Creating a pathology request. Note that the most common tests can be selected without typing anything – just clicking.

Imaging Request. Common tests can be requested withonly a single click.

Generate an outgoing letter (mail merge style).These templates can be customised to suit the individual user

The Prescribing / Rx Window

Active Decision Support with Interaction Warnings

Pharmacy & Dispensing Module

Clerk Notified of Pending Medication Order

Clerk Prints Medication labels from Waiting Room

Printing Medication Order and Patient Labels

Clerk corrects medication stock levels on the fly

Preventative Health & Recalls Module

Patient Recalls can be entered at any stage

Patient Recalls can be entered at any stage of the workflow, including:

• Appointment Scheduling

• Patient Billing

• Electronic Health Record • Pathology result review

Clinician is notified of active recalls visually

• Recall Module is tightly integrated into the clinical

workflow

• Animated Recall button turns Red to indicate active

recall

• Clinicians access recall module with a single click

Nursing Staff routinely manage recall list

• Automated tools make recall management easy:

• Nursing staff typically send recall letters on a monthly basis

• Mail merge can be run using multiple search criteria

• The action of sending recall recorded in Patient clinical chart.

• Patients can be notified by letter, email or SMS.

User Customisable Recall Letter Templates

Results Module

New Lab & Imaging Results Displayed

Reviewing an Individual Patient Pathology Result

Reviewing an Individual Patient Imaging Result

Financial Module

Accounts Clerk Selects Patient from Waiting Room

Automated Bill showing all Services, Orders & Meds

Payment is received via the Receipt Window

Waiting Room showing the patient has departed

Electronic Claiming & Settlement

EDI Wizard Automates Lodgments & Settlement

Management Reporting

Menu of Installed Reports. Configurable per user.

Report Preview in Crystal Reports Browser

… Thank you

Health & Medicine

Cloud9 Primary Care