Company MeetingSeptember 15, 2011

Tidewater CARES2011 Company Meeting

Tidewater CARES

CCommitmentommitmentAAttitude & Enthusiasmttitude & EnthusiasmRRelationshipselationshipsEExpertise & Specializationxpertise & SpecializationSServiceervice

Briana AikenDenbigh, Senior Physical Therapist

“…dependable, outgoing, friendly, funny, and professional at all times with patients and staff.”

“She truly understands TPTI’s philosophy of getting patients in no matter what and she delivers top-notch clinical care to all of her

patients.”

“She thinks outside the box when developing exercise programs.”

Joni FosterHidenwood Clinic, PT Tech

“…she is the life of the clinic and manages to make work fun even on the worst days.”

Makes “every patient feel important.”

“Our clinic would truly not be the same without her.”

“…a soundboard for problems and solutions, no matter how big or small.”

Pat BeltzPowhatan, Front Office Coordinator

“You can always count on Pat to be at (marketing) event(s) chatting up perspective and past patients.”

“To write down each time Pat has gone above and beyond in the two years at the

Powhatan clinic would take too long.”

“…gives extra effort at work, often coming in early, staying late and working Saturdays to ensure the office is running

smoothly.”

Jennifer FlowersColonial Heights, Front Office Coordinator

“It all starts at the front office. That initial contact sets the tone for all future transactions.”

“She has a gift to make each customer, whether it be a

medical office, family member or patient, feel like part of our extended family.”

“Jennifer is a cornerstone of this office!!!”

Andrea KatzJohn Rolfe, Clinical Director

In just two years, added “a TMD specialty to her practice”

and now has “4-5 referrals a month.”

Quickly gained respect among the medical community and has been invited to represent Tidewater Physical Therapy as a

guest speaker at the Medical College of Virginia’s dental

school and orthodontic society, as well as several personal functions of local dentists and oral

surgeons.

Cory WirtBrandermill, Clinical Director

“Provides immediate access to services.”

“He is soft spoken. A leader by example.”

“Demonstrates his commitment to the patient-physician focus model through his communication with both physician

and patient.”

Katie GessnerGreat Bridge, PT Tech

“She quickly develops a rapport with every patient, which helps everyone be comfortable with their treatment.”

“She understands that patients are the most important and always does her best

to make sure they feel that way.”

“Katie is an important member of our team and a great extension of us!”

Lynzie PayneGlen Allen, Front Office Coordinator

“She is committed to ensuring our clinic runs efficiently and effectively, keeping all of our therapists in line.”

“…has become an outstanding presence.”

“She has been able to handle managing a busy/hectic clinic in times of understaffing as well as managing and training front

office floaters.”

Mike KidderRedmill, PT Tech

“…always flexible.”

“…willing to cover at multiple locations (and) has modified his schedule repeatedly based on needs of new staffing.”

“Stays late to make sure PTs are not over loaded.”

Cindy HartmanWilliamsburg, Physical Therapist

“People who receive PT by Cindy tell all their friends and family about their positive experience and how much better they

feel.”

“Patients come to our clinic because they want to be treated by her.”

“Cindy is kind and respectful to every patient and every employee…which is why she is successful at building

relationships.”

Dinah BabbColonial Heights, PT Tech

“…displays a very caring attitude and genuine interest in patients’ rehabilitation.”

“Dinah can be depended upon to arrive to work each day with a big smile and positive attitude towards the day.”

“She makes it a point to ask patients how they are doing each visit and continues to show support for patients through

conversation for the duration of their visit.”

Amanda TolbertPowhatan, Physical Therapist

“Amanda jumped into a busy schedule and hasn’t looked back.”

“…always looking for opportunities to improve her hands on skills and has

already taken many courses to improve those skills.”

“Amanda could have easily gotten caught up in the everyday routine of our clinic, but instead has actively pursued a

specialization in women’s health.”

Tidewater CARES

Jennifer Flowers, Lynzie Payne & Cory Wirt

Dinah Babb, Joni Foster & Katie Gessner

Briana Aiken& Cindy Hartman

Andrea Katz & Amanda Tolbert

Pat Beltz & Mike Kidder

CCommitmentommitment

AAttitude &ttitude & EnthusiasmEnthusiasm

RRelationshipselationshipsEExpertise & xpertise & SpecializationSpecializationSServiceervice

Company MeetingSeptember 15, 2011

Thank You!2011 Company Meeting