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Volunteer Recruitment and Retention
Getting and Keeping Volunteers
Pam NewittVolunteer CoordinatorThe Watershed Center for Environmental Advocacy, Science and Education
Where to Look
Your membershipColleges and universitiesReligious organizationsScoutsPosters at:
LibrariesPreschools
Advertise in weekly bulletinsCorporate groupsVolunteermatch.com or equivalent
Once you find them!
Greet them with a smile and give them your attentionExpect them.Keep them busy. Thank them, thank them, thank themProvide good training.Match the right volunteer with the right job
Right volunteer for the job
Make sure they have the tools they need to succeed.
Know their strengthsEven if they don’t
In a Harvard University study, McClelland and Atkinson put people into three general motivational types.
Knowing which group your volunteers fall under is:
Achievers
Like accomplishments and resultsSets goals and likes to solve problemsAre well organizedHates to have their time wasted
Set clear goals that are attainable within their time constraints.Allow the to work out a problem, decide a method and strategy.Provide feedback and offer them independence and a challenge
Affiliators
“People” peopleSensitive, nurturing, caring. May easily get their feeling hurtMay need more handholding.
Are great followers. Work very well in group settings
Power People
Personal Power PeopleExerts personal power often for their own agenda.Use power “on” people. See power as finite.
Social Power PeopleEnablers, want to impact and influence others in a win-win way.Use power “for” peopleSee power as infinite
Both want projects where they can influence the long term outcome and get high visibility and recognition.Look mostly at content. Ice-breaking games etc. felt as a waste of time.
Last Slide
Insert Sunset here!
Actually a sunrise, but who’s counting!