Steve Quartermain welcome address

Steve Quartermain, Acting Chief Executive

Stakeholder Conference

8 March 2016

Stakeholder Conference, 8 March 2016 #PINSconf16

Welcome and Agenda

• What we are doing

• How are we doing?

• What we will do next


What we are doing

Getting local plans in place

Investment in infrastructure

Importance of house building

Protecting the green belt

Faster and more efficient decision making



2013/142013/14 2014/15 2015/16 (to end Jan)

National Infrastructure

18 14 8

Development Plans 95 76 27

CIL: Examinations 41 48 20

All Planning 15,736 16,765 14,204

Enforcement 3,073 3,117 2,616

Specialist 1,354 1,410 981

All Casework total 20,317 21,430 17,856

Different Casework Areas


Organisational Chart

Head of CaseManagement

Simone Wilding

Head of PlansLee Armitage

Head of National Infrastructure

OperationsTom Warth

Head of Environmental

ServicesSheila Twidle

Casework & PlansDirector:

Mark Southgate

Head of Planning Casework Stev e Hall

Head of Planning CaseworkTom Warth

Head of Enforcement, Costs

& Decisions and Specialist Casework

Jef f Grist

Head of ChartJanet Wilson

Corporate ServicesDirector:

Kevin Woodrow

Head of Finance, Commercial &

StatisticsPeter Sloman

Head of ICT (inc Horizon &

Web team)Jan Ry an

Head of CustomerQuality

Jo Esson

Group Manager(Development

Plans)Mary Trav ers

Group Manager

(Planning)Ben Linscott

Group Manager(National

Infrastructure)Pauleen Lane

Group Manager(Projects & Initiatives)

Directorates and Business Units: PINSChief Executive

Steve Quartermain

Government Legal Department

Richard Swede & Lawy ers

Group Manager(Enforcement,

Specialist Casework& Costs)

Stuart Reid

Strategic SupportNatasha Perrett

(HEO)

WalesDirector:

Peter Burley

Head of Operations & Policy

Isabel Nethell

Chief Operations OfficerMark Southgate

Finance Jon Banks

WalesDirector: Tony Thickett

CaseworkDirector: Phil Hammond

Major Applications & Plans

People & ChangeDirector: vacancy

Head of Major Applications &

ConsentsJanet Wilson

Head of KnowledgeCentre

Rachael Pipkin

Head of Human Resources

Martin Jones

Head of Communications

Stuart Campbell


Projected Requirement v. Availability: Further Recruitment Scenario


SR – Yearly Savings Profile


SR – Yearly Budget Profile


SR – Key ThemesCost Reductions

•Casework Transformation•Senior Management Restructure•Corporate Service Transformation•Estates Rationalisation•NI Efficiencies

Increased Income

•National Infrastructure Fee Changes

Rebalance Budget

•Corporate Service budgets reducing•Administrative budgets reducing•Inspector budgets increasing•Streamlining layers of management


Our reputation survey said…

Most said we are:

•impartial•fair •open•we listen•professional•trustworthy

“Your case officers remain excellent - contactable, responsive, reasonable”

“PINS administration is superb - better than ever.”

“What you do is fair in every respect.”

“Inspectors should be appointed earlier in the process.

“Still too paper based – you should produce all information electronically and make available on your website as single point of information for appeals.”

“Greater use of plain English.”

…but not quick

How are we doing?


Plans Progress


Plan Submissions by Financial Year (15/16 Projected)




Planning - Appeals CaseloadReceived 2004/05 – 2014/15

* includes Householder and Commercial Appeals Service cases


Planning Appeals in Hand - January 2015


Planning Appeals in Hand – 24 February 2016


Casework “As Is”What we will do next


Casework “To Be”


Performance

Government & Nonprofit

Steve Quartermain welcome address