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See what delegates at the Supporting Families in Difficult Times said about the two day conference
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Supporting Families in difficult times:
Providing effective early help and intervention
“The family support worker
came to see me at my
foster carers house
before I came back to
live with Mummy. She
said her job was to keep
us safe and work with
our family. Now I live
with my Mummy and I
feel safe. I can talk to
my family support
worker, she listens to
me” Young person
“The family support programme has helped me with my children, how to manage my children’s behaviour. I got a lot of help and support from the family support worker. They were always willing to help me and listen to me. I get on better with my children now, thanks to the family support worker” Mother
“My family support worker
visited us a lot. I would
look forward to her
coming as she would
always be there for me,
no matter what. She
helped us a lot” Mother
“The family support project
has helped us as a
family, to talk about
things and communicate
better.” Father
“Working with the family
support worker has
helped me with talking
to my children about
boundaries and rules.
My children really
enjoyed the games
they got to play and
family activities they
got do at the Centre.”
Mother
“I liked it when I got to
play the Operation
game when the family
support worker visited’
Young Person
“I liked the family support
worker coming to see
us and I liked the
family activities we did
at the Family Centre. I
liked the family support
worker, he was jokey”
Young Person
“The family support
programme helped
me to understand
about teenage
behaviour better. It
helped us as a family
to have better
routines. I liked the
one to one talks with
the family support
worker” Mother
“The family support
worker was friendly
and easy to talk to.
They helped us with
our whole situation.
The family support
worker was a big help
in meetings, they
helped me to speak
up.” Father
“The family support
worker got on brilliantly
with my children. I am
more positive about
things now. I feel more
confident and they
have helped me myself
to have more
confidence.” Mother
“The family support
worker helped me with
my confidence. I feel a
different person now!
They helped me and
my family to grow
stronger and now we
do more as a family”
Mother
“The family support
worker helped me
to get sorted out
with benefits. They
listened and talked
to me. We also visit
the Centre and my
children all enjoyed
the craft and
cooking things we
did there” Mother
“I am very happy to have
a family key worker.
They are there at the
end of the phone and
to talk to. I was really
pleased how my
children listened to the
family worker and
respected them. The
family worker helps
with what the children
need” Mother
“Working with the family support worker has made me realise when you are at your lowest things can improve. The family support worker has helped me to regain some of the control and confidence I lost. They have helped the kids and me and my husband too. They have helped in my decision to go to College.” Mother
“The family support worker has helped me and my family to become closer and communicate more. I am more confident thanks to them and I’ve joined college. I can manage boundaries more in my family. My family is happier. Thanks for everything!” Mother
“The family support
worker has changed
us as a family for
the better. We feel
more confident as
parents.”
Father
“Everyone needs a
family support
worker!” Mother
“The family support
worker helped my
family when we
were in crisis. They
asked how things
had been and we
talked, taking the
burden off your
shoulders. They
helped get my
daughter going back
to school again”
Mother
“The family support worker visited us. I always knew I could phone or text, and they would phone back if they were busy. She was a big help with school, and helped me to talk better in meetings at the school and not let people judge me” Mother
“The family support
worker always
explained plans and
reports to me. I felt
involved in
everything. If I didn’t
understand
something they
explained it to me.”
Mother
“The family support
worker helped me
to sort out all my
family issues. My
children are happier
and more relaxed.
And I am more
confident. I feel
more in control as a
parent.” Mother
“The family support
worker went with
me to hospital
appointments and
helped me to get
counselling. This
helped me to cope
better as a parent.”
Mother
“The best thing about
the family support
programme was
that we now do
more things as a
family. I am also
more confident
about meeting
people.” Father
“The best things about the family support programme were:
Everyone was friendly
They don’t criticise you
They help with any issues
They help with issues with schools
They help you get your family back on track” Mother
“Thanks to the family
support worker we
enjoy being a family
again and doing
things as a family.”
Father
“Working with the family
support worker has
been a good
experience. It has
helped me to learn a
lot. In meetings they
made sure I got a
chance to have my
say. They helped me
at my pace and my
children’s pace. They
were not ‘too in your
face’ or
‘overpowering’.”
Mother
“The family support worker has been kind to us. She has visited us at home and at school. We know she is helping to make things better for us and Mum. She has made us happy. She listened to us and made my Mum smile. We love talking to her, she makes us laugh.” Young Person
“The family support
worker has helped
us to improve our
son’s school
attendance. His
behaviour has
improved too. We
enjoyed the ‘Lads
and Dads Group’. I
enjoyed talking to
the family support
worker and the one
to one support.”
Father
“The family support
worker has brought
our family closer.
They have made me
back to myself .
They have been
there when I needed
them.” Mother
“The family support worker has changed my attitude towards my kids. I am more patient with them now and they are happier. The family support worker also helped me to get my point across in meetings about the kids.” Father
