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stephen-abram
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Digital Technology and Innovation:Building Transformative Services
IFLA President’s Meeting April 7, 2016
2
Access for All Bridging the Digital Divide
Technology – An essential library service Ensuring that all residents can fully participate in the social, economic and community life of the city
Computers, the Internet and wireless in all branches provide access to collections, e-resources and e-services
User education helps build information literacy skills
24/7 Omni-Channel Access
Online ..Mobile ..In Person All 3 & sometimes at the same time
wifi, high speed internet, laptop lending, internet hotspot lending, self-service transactions, websites
optimized for mobile, social media
Being less transactionally based provides service development opportunities
Reimagine Space
Make Learn Play Collaborate
Collaborative Learning Spaces
Innovator in Residence
Make Learn Play Collaborate
Spaces for All Ideas
Publish Your Own Book
Community Meet-Ups
Make Learn Play Collaborate
Engage Makers
Design Challenges Hackathons
Maker Programs – Maker Faire
Make Learn Play Collaborate
Out Into the Community
Pop Up Learning Labs
Staff Digital Innovation Program
Curriculum for Professional Development
• Provides a standardized approach to Professional Development
• Supports librarians in maintaining up-to-date skills• Develops a culture that supports leadership, innovation
and initiative• Recognizes importance of continuous learning • Supports succession planning • Synchs with the Strategic Plan and Service Delivery Model
Five Learning Categories
Inform
Enable
Equalize
Lead
Technology
Are We Ready?