Upload
jenny-tsuboyama-energizin
View
281
Download
1
Tags:
Embed Size (px)
Citation preview
ICT Governance for Enterprise Control and Value Creation (Day 1 of 2)
Bahrain, April 2014
By:
Phillip Sparks
&
Jenny Tsuboyama 1
Extracting Value From Information chaos
Why Good Governance Makes good sense
International e-Government
Forum (e-Government Authority)
The goal of the 2 day workshop is to provide insights and guidance on IT governance strategy, risk management and
implementation of resources through interactive sessions and mini-case studies
2
Learning Objectives
Establish an IT Governance Framework
Ensure that enterprise’s IT investment is in line with its strategic objectives.
Learn to manage enterprise risk
Discuss how to manage resources , budget utilization and resource allocation
Identify how to manage performance, return on investments and avoidance of idle investments
Session 1 will be discussing 4 areas of successful Frameworks for the Governance of Enterprise IT and appropriate case studies
Components of a Framework for Governance of Enterprise IT
IT Governance Industry practices, standards and frameworks
Business drivers related to IT Governance
IT Governance Enablers
Audience discussion based upon scenario-based and ISACA case studies
4
There are 5 components for a Framework for Enterprise IT, based upon COBIT framework
5
Resource Management
IT Governance
There are several IT Governance industry practices, standards and frameworks that can be consolidated for the organization
6
There is a natural overlap of the COBIT and other standards in areas of evaluation, alignment, build, delivery and monitor.
7
It is important to identify the business drivers related to IT Governance to ensure senior management acceptance align to Vision
8
IT G
ove
rnan
ce
dri
vers
Value
Assurance
Survival
Trust
Is Smart City needed?
What are drivers in the vision related to IT?
IT Governance enablers must be considered and cultivated throughout the organization to ensure awareness at all levels
9
Principles, Policies and Frameworks
Processes
Organizational structures
Culture Information
Services
People, skills and
competencies
ENABLERS
Session 1 Audience discussion based upon scenarios and ISACA case study on Governance of IT: Val IT at the European Parliament –
Enhancing IT Governance and Planning Processes
10
Session 2 will be discussing the COBIT framework
12
COBIT as an evolution
Principles of COBIT
COBIT aligns Process, Goals and Metrics
Value creation through COBIT
Management Governance functions in COBIT
Process for Governance Enterprise IT
COBIT designs full roles and RACI format
COBIT is an evolution from IT auditing in 1996 into IT Governance of Enterprise IT with release of COBIT 5 in 2012
13
Technical worker
Technical Consultant
Board Advisor/CIO
There are 5 primary principles of COBIT 5 that relate to overall governance ICT in any organization
14
COBIT framework allows Governance through Plan, Build, Run and Monitor of Management functions
17
COBIT 5 is not
prescriptive, but it
advocates that
organisations
implement governance
and management
processes such that the
key areas are covered,
as shown
COBIT has well established processes for Governance Enterprise IT, divided into Evaluate, Align, Build, Deliver and Monitor
18
COBIT quick start assessment tool goes into detail of the maturity and key metrics as well as the RACI responsibilities
19
Session 2 Audience discussion based upon scenarios and ISACA case study on Governance of IT: Dubai Financial Audit Department
20
Session 3 will be discussing 4 critical areas where Strategic Planning has alignment of ICT and business units and appropriate case studies
Strategic Plan & how it relates to IT
Strategic planning processes and techniques
Barriers to achievement of strategic alignment
Scope, objectives and benefits of IT investment programs
Audience discussion based upon scenario-based and ISACA case studies
22
Strategic Plan & how it relates to IT is a mind set that must be adopted by senior management and IT staff
23
We need to develop an education system that provides every citizen with educational opportunities appropriate to their individual needs,
aspirations and abilities.
It will be cool to play with the new android V100 system and put eLearning on an LMS
smart device and have OPENBadges to track skills no matter what school they went to.
MGR IT
There are several Strategic planning processes and techniques including innovation and strategic competitive advantage in ICT
24
* See MindTools.com for strategy tools, Porters is just one of many.
Forbes study shows 22% of top 500 billion dollar companies used ICT as competitive advantage, Governments must also treat ICT as an asset to be competitive with retaining Technology and knowledge workers.
One of the most critical barriers to achievement of strategic alignment is communication between business and IT divisions
25
Use Six Hats and Platinum Rule to help work together by accepting that the other thinks differently:
“Do unto others as they want done unto them.”
A common language and awareness program helps to define clearly scope, objectives and benefits of ICT investment programs
26
•Business and IT
Identify Vocabulary
•Online or Onsite
Awareness Program •Quiz or
observation
Validate usage
Session 3 Audience discussion based upon scenarios and ISACA case study on Governance of IT: Implementation of COBIT in Scotiabank
27
Session 4 will be discussing Benefits Realization with a focus on creation of value among the entire value chain
29
IT investment management processes
Processes and practices for planning, development, transition, delivery and support of solutions and services
Procedures to manage and report the status of IT investments
Business case development and evaluation techniques
Audience discussion based upon scenario-based and ISACA case studies
There are 10 key IT investment management processes within the Val IT that provide a good foundation for realizing benefit of ICT
30
Val IT and COBIT have Processes and practices for planning, development, transition, delivery and support the USER
31
Procedures to manage and report the status of IT investments are defined in many standards (COBIT/ITIL) and project management
32
Status Tracking of
IT Investment
Project management
Dashboards (trends,
thresholds)
Processes and controls from ITIL/COBIT etc
https://itdashboard.gov/investment?buscid=622
Management is a PEOPLE activity, not just technology input.
Business case development and evaluation techniques using Val IT or innovation business concept validation
33
Session 4 Audience discussion based upon scenarios and ISACA case study on Governance of IT: Val IT for a medium-sized police service
34
“A key element of IT Governance is
the alignment of business and IT,
leading to the achievement of business value”
35