Celebrating apprentices at the HCA!

Apprenticeship Week 2015

So far…

2012: First 2 HCA apprentices - with our IT team in Gateshead

The scheme has now been rolled out to

other parts of the Agency

We’ve provided Cabinet Office with details of our experiences & given them ideas on their

apprenticeship scheme

Cover slide: Ryan Maddock, IT apprentice at HCA

Kieran WilsonJoined HCA October 2012; our longest serving apprentice!

He works in the network support team

“Kieran has become an active and contributing member of the team both socially (he helps to organise events). In his technical apprentice role he has assisted with various projects and operational functions.”Clive D’Souza, Network Architect

“Throughout the programme he has earned recognized accreditations and is now studying for his 1st Cisco certification. With this experience and qualifications this will place him in a fantastic position going into permanent employment.” Andrew Critchlow, Network Architect

“I have

thoroughly enjoyed my time

here and I have learned a lot, not just about IT but

also about how to work in an office

environment effectively as well as

getting along with

my colleagues.”

Successfully completed level 3; progressing level 4

Ryan Maddock

At HCA since October 2013, works as IT Service Support Officer

Like Kieran, he’s successfully completed level 3 & progressing level 4

“Since starting my apprenticeship at

the HCA I have thoroughly enjoyed my time here.

Not only are the staff very welcoming, they have taught me vast amounts, not only specific advice for my role on the IT service desk, but general business related advice.

“Ryan is an

important member

of our service desk team. He is growing in

confidence and is

providing excellentIT support to HCA.”

John Brown, line manager

I am excited to where my

future will go with the HCA as I feel that my

apprenticeship is not only a

brilliant opportunity at the present moment

but also for my future.”

Matthew Donnelly

Working as Finance Officer;

successfully completed AAT level 2; progressing level 3

“Matthew is progressing extremely well, I have received positive feedback from everyone he has worked with.

He is diligent in his approach, asks questions where appropriate to clarify his understanding,

and picks up work very well.

While in management accounts (6 months) he has helped to introduce some process improvements, along with some of the

more routine tasks, and gaining a good understanding of the business.

“The apprenticeship scheme at HCA, for me,

has been the perfect way to gain essential

experience of the public sector as well as

attaining qualifications

in finance.”

He is doing very well in

his studies, and if Matthew

is the benchmark for

apprentices, then I would be more than happy to

recommend this route

elsewhere.”Pamela Smith

Sadia Begum Working as HR Assistant

“I have learnt about HR policies and procedures and the correct way to implement these.

I am currently working towards Level 3 Business & Human Resources with BPP, which will finish in August 2015.

I will then start my Level 3 CIPD in September.

I am really enjoying working at the HCA with the HR team and look forward to gaining my qualifications.”

“Sadia has completed her

first 6 months successfully.

She has managed to pick up the HR Assistant’s tasks with

ease and is currently

covering the full HR

Assistant role until the vacancy is recruited to.

Sadia has provided

effective support to the

HR team and has been

heavily involved in a

few projects within Payroll, Learning & Development

and Pensions. ”

Catherine Murray, HR Assistant

Navneet Binning

One of our newest apprentices, joined HCA as Legal Assistant in November 2014

“Choosing to work for HCA is one of

the best choices I have ever

made. I am glad to be working with

people who are willing to teach me

everything I need to know, as well as the 'basic' admin duties.

My line manager is doing a

wonderful job training me. I am

now able to process legal

documents. I am enjoying my time

here.

“Navneet is so

keen and eager which makes it all

so much more

enjoyable.” Janine Freed,

mentor

All in all, I am proud to say I

work for HCA!”

I am learning much more than what I expected

Apprentice schemes have

numerous benefits!

We’re helping young people

struggling to find work gain

essential skills & prepare

them for their future careers

Everyone wants to helpapprentices settle in

& progress

Working with apprentices can

improve staff

morale for existing staff; helping young

people to develop can be incredibly

motivating

It provides opportunities for

personal development, eg

through mentoring apprentices

We’ve found apprentices are eager, motivated, flexible and loyal to the HCA as the organisation which has invested in

them. An apprentice is with the HCA because they want to be –

they have made an active choice to learn on the job and a

commitment to a specific career

They are good ambassadors for the HCA!

We benefit from the creativity & new ideas apprentices

bring, an increase in productivity at affordable cost; and

taking on apprentices can improve our reputation with stakeholders, partners & public

We’ll be recruiting moreapprentices across the

Agency in the coming year, so watch this space.

Let’s hear it for apprentices!

More info?GOV.UK

@HCA_UK@Apprenticeships

#NAW2015