Upload
jon-beech
View
514
Download
0
Embed Size (px)
Citation preview
It can feel complicated It seems to
change all the time
No-one is in charge of keeping everything up to date
Often, even the things you think should be up to date are not
The range of help on offer Advice & Advocacy
Campaigning and Activism
Children & Young People
Destitution
Education & Employment
Health
Housing & Furniture
Learning English
Legal Support
Lesbian, Gay, Bisexual, Trans+
Mental Health
Money
Orientation & Integration
Social/Befriending
Refugee Community Organisations
Women’s Groups
signposting, signposting plus, and referral
Signposting Signposting Plus ReferralRecognises unmet need Checks info is accurate and up to
dateMakes concrete arrangement to attend
Suggests a place where this might be met
Makes sure the person knows how to get there – gives a map or phone number
Ensures person knows who they will be seeing and when
Gives details of how to contact Helps prepare the person for what to expect
Explores potential communication/support needs
Helps person to gather all the info they are likely to need
Completes referral form
Checks outcome of referral
what to do if there isn’t someone obvious who can help Be aware of your own
limitations, and how this makes you feel
Don’t give advice about things you’re not sure of
Talk to the other people who are helping
Try and signpost to generalist providers – like Citizen’s Advice Bureau
Don’t give people a false sense of hope
where to find up-to-date information
leedsmultiagency.org.uk – blog about asylum and refugee organisations in Leeds
leedsdirectory.org – general support services in Leeds
leedsmhdirectory.co.uk – mental health support in Leeds
lel.help – comprehensive list of places to learn English in Leeds
migrationyorkshire.org.uk – limited but up to date info on asylum and refugee organisations in Leeds & beyond
lassn.org.uk/directory – out-of-date asylum and refugee organisations in Leeds
oisc.gov.uk – find an approved immigration adviser
where to find up-to-date information part 2
Leeds Refugee Forum – a great place to find small refugee community organisations and groups for people from particular backgrounds
Leeds Migrant Access Project – here’s a link to their activities in February 16 – but these will change all the time. For more information about the activities of the Migrant Access Proejct Volunteers, contact [email protected]
A 3 page guide to Services in Leeds by Welcome to Leeds/RETAS/City of Sanctuary – published January 16