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Family Driven Care: A road map for system transformation

Family driven care 2015 final

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Page 1: Family driven care 2015 final

Family Driven Care:

A road map for system

transformation

Page 2: Family driven care 2015 final

Family Driving Care (fully)

Page 3: Family driven care 2015 final

What we will discuss today:

* A quick overview of what drives Family

Driven Care

* A working definition of Family Driven Care

* Guiding Principles that support Family

Driven Care

* Best practices for moving to a Family

Driven Care culture

Page 4: Family driven care 2015 final

A quick overview of what drives

Family Driven Care

1974-Environment accounted for all human behavior (Skinner, 1974)

therefore a child’s behavior and emotional status was the result of care

giving. Parental failure.

1982- Publication of Unclaimed Children: the Failure of Public

Responsibility to Children and Adolescents in Need of Mental Health

(Knitzer, 1982) posed that families needed to be a part of the solution

rather than a source of problems.

1986-Reseach and Training Center at Portland State University convened

the first of several conferences titled Families as Allies.

Page 5: Family driven care 2015 final

A quick overview of what drives

Family Driven Care (continued)

1989- The National Federation of Families for Children’s Mental Health was formed as the

first national advocacy organization.

1993- The largest children’s mental health initiative ever undertaken in the US established.

The Comprehensive Community Mental Health Services for Children and their Families

Program with a $4.9 million investment.

1990- Establishment of federal Statewide Family Networks program.

2010- The National Federation of Families for Children’s Mental Health had over 100 local

chapters and state organizations.

Page 6: Family driven care 2015 final

“Families have a primary decision making role in

the care of their own child/ren as well as the

policies and procedures governing care for all

children in their community, state, tribe, territory

and nation.”

-National Federation of Families for Children’s Mental Health

What do we mean by Family Driven Care?

Page 7: Family driven care 2015 final

Including…

Choosing culturally and linguistically competent support services and providers

Setting goals

Designing, implementing and evaluating programs

Monitoring outcomes

Partnering in funding decisions

Competent supports

Page 8: Family driven care 2015 final

Principles that Guide Family Driven Care

Shared decision making

and responsibility for

outcomes

Accurate, understandable

and complete information

is shared to set goals and

make informed decisions

A family voice is always

present and a family may

substitute decision makers

at any time

Families and family-run

organizations engage in

peer support

Families and family-run

organizations provide

direction for decisions

that impact funding

Page 9: Family driven care 2015 final

Principles that Guide Family Driven Care

Providers take the

initiative to change policy

from provider driven to

Family Driven

Funds are allocated to

make Family Driven

practice work including

sustaining funds for family

run organizations

Change efforts focus on

removing barriers and

discrimination created by

stigma

Embrace, value and

celebrate the diverse

cultures of families and

eliminate mental health

disparities

Appropriately address the

needs of diverse

populations

Page 10: Family driven care 2015 final

Activity:In triads, choose 2-3

principles and

discuss:**Why it is important to

family driven care

**Is there a context that

you see the principle in

action currently and what

does it look like

**What barriers may need

to be addressed to fully

implement the principle

in your work

Page 11: Family driven care 2015 final

Family Driven Care in Practice

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There really is nothing remarkably new

about families having, “a primary

decision-making role in the care of their

children”

Page 13: Family driven care 2015 final

Children’s Mental Health: A Journey for

Parents and Children

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Being Family Driven Requires…

Active and meaningful family involvement

*in policy and goal setting

*in strategic and action planning

*in planning and selecting what will be done

*in monitoring and evaluating

Page 15: Family driven care 2015 final

Being Family Driven Requires…

Families knowing and understanding the

pros and cons of ALL the options

*popular and not so popular

*traditional and non traditional

*provided locally and at a distance

Page 16: Family driven care 2015 final

Family Driven Care Requires…

Families having the time,

tools, skills and supports to

make good decisions.

Page 17: Family driven care 2015 final

So what does Family Driven Care look

like to those involved?

Families

Family Leaders/Family Run Organizations

Providers

Systems and System Leaders

Page 18: Family driven care 2015 final

Activity:

Count off by 3’s

1’s take the role of Families

2’s take the role of System

Leaders

3’s take the role of Providers

**What needs do we have

from each of the other

two groups?

**Develop one or two

strategies to address your

needs that would support

Family Driven Care

Page 19: Family driven care 2015 final

Families Families communicate with providers about challenges,

needs successes in accessing services and partner in the

development and implementation

Families communicate with the family-run organization

and parent support partners

Family take advantage of trainings and resources in order

to fully participate in services, committees and decision

making events.

Families participate in evaluation of programs because

they know their voice impacts system change and

development

Page 20: Family driven care 2015 final

Family Leaders/Family Run Organizations

The family run organization is an equal partner with agencies in the

community

Family leaders are involved in developing agency and system goals and

choosing supports that will meet the needs of families

At the program level family leaders and organizations represent the

families being served

The family run organization recruits and trains family members to

work in provider networks providing family support services

Peer support is provided by Certified Family Peer Support Providers

and easily accessible by families

Families who attend system, agency and community meetings are

supported by family leaders, including preparation for the content and

process of the meeting, support during and after the meeting

Page 21: Family driven care 2015 final

Providers

Providers and their agencies are committed to putting family-driven

practices into operation by supporting family run organizations

financially and are allies in decision making, planning and

implementation of practices

Experience raising a child with mental health challenges is considered

an asset when family members seek employment as providers or in

other agency roles

Agencies are welcoming to families and provide accurate and full

information about practices, supports and all the possibilities for

participation.

Family members with lived experience are employed as intake workers;

the first contact a family will have when calling for assistance

Provider agencies seek family voices and work to break down barriers

Providers support the understanding of practices, diagnosis and skills so

therefore they open all of their training and events to families

Page 22: Family driven care 2015 final

Systems and System Leaders System leaders embrace and practice family driven principles in all

they do

Family leaders are free to express the frustrations and challenges as

well as the satisfactions that families have experienced

System leaders ensure family leaders authentically represent families

on every board, committee and in every plan

The system acknowledges the stigma, discrimination and barriers a

mental health challenge elicits

Active and purposeful education about mental health is seen and

combats the ignorance and misconceptions of mental health

challenges

At the system level, family members who have experience accessing

services are voting members of boards, committees and councils and

are fully compensated for the time involved

Family members are included in hiring decisions and are presenters at

orientations, as well as ongoing training of staff

Page 23: Family driven care 2015 final

The Impact of Family Driven Care

“Systems’ and providers agencies’ programs

exist to serve families. When families are

equal partners they are more invested in the

success of those programs and feel more

connected to the systems. Shared work

makes each step authentically valuable to

all.”

National Federation of Families for Children’s Mental Health

Page 24: Family driven care 2015 final

Questions?

Page 25: Family driven care 2015 final

OFSN Statewide

Office:

1300 Broadway St. NE,

Suite 403

Salem, OR 97301

503-363-8068 – Phone

503-390-3161 – FAX

Twitter: @OregonFSN

www.ofsn.org

OFSN’s Statewide Training

Program:

Tammi Paul, Training Manager

[email protected]

Victoria Haight, Training

Coordinator

[email protected]

Shawna Canaga, Wraparound

Trainer

[email protected]