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A trek through
NOT-FOR-PROFITbusiness solutions with
Based in Western Australia, JourneyOne fuses business and technology capabilities to guide our clients through their business journeys.
Here we reflect on the key aspects of our not-for-profit experience, and how we’ve succeeded in developing solutions to business challenges in aged care.
5of our solutions to
your most common
CHALLENGESquirks in our methods
which give your journey a
HEADSTART
5
Based in Western Australia, JourneyOne fuses business and technology capabilities to guide our clients through their business journeys.
Here we reflect on the key aspects of our not-for-profit experience, and how we’ve succeeded in developing solutions to business challenges in aged care.
Healthcare is a complex and evolving industry with government reforms, new service delivery models, new systems and new ways of working having to be adopted in a budget-constrained environment.
Healthcare is a complex and evolving industry with government reforms, new service delivery models, new systems and new ways of working having to be adopted in a budget-constrained environment.
Our team have been involved in major programs in not-for-profit health and aged care organisations:
- leading- defining- delivering and
- commissioning new service delivery models
5of our solutions to
your most common
CHALLENGES
Define and map your desired client journey
1
Define and map your desired client journey
Transition your organisationto a Consumer Directed Care business model (NDIS/Aged
Care Reform)
1
2
Define and map your desired client journey
Transition your organisationto a Consumer Directed Care business model (NDIS/Aged
Care Reform)
Support your clinical practitioners with new
models of care following wellness and re-
ablement approaches
3
1
2
Define and map your desired client journey
Transition your organisationto a Consumer Directed Care business model (NDIS/Aged
Care Reform)
Improve regulatory compliance through efficient and effective
models and tools
Support your clinical practitioners with new
models of care following wellness and re-
ablement approaches
4
3
1
2
Define and map your desired client journey
Transition your organisationto a Consumer Directed Care business model (NDIS/Aged
Care Reform)
Improve regulatory compliance through efficient and effective
models and tools
Support your clinical practitioners with new
models of care following wellness and re-
ablement approaches
Review and optimise your medical consumable distribution models
to minimise costs
4
5
3
1
2
5quirks in our
methods which give your journey a
HEADSTART
CAMPFIRESRegular discussion platforms between JourneyOne and the client to collaborate on new ideas and refine execution.
Campfires cultivate open and honest conversations, helping
us to ensure remarkable journeys.
1
2THE JOURNEY TEAMA combination of unique
team roles, such as solutionisers and
evangelists, helping to maximise project performance and
outcomes.
3SHERPAS
Experts in their disciplines, our sherpas work on deck
and behind the scenes with our teams to solve tough
problems, provide insights and pivot when needed.
4KIT BAGS
The kit bags brought along on each client journey
contain the JourneyOne Cool CATTS (innovative
Concepts, Approaches, Tools and Techniques) to get the
job done pragmatically.
5PACK CHECKS
A collaboration of client and JourneyOne people helping
the team to pivot at the right point. Pack checks
assist with building quality into a journey from the
outset.
The trekking travel log:
AN AGED CARE CASE STUDY
National Disability Insurance Scheme
(NDIS)
One of our key journeys with a not-for-profit client has been assisting them with the development of their offerings under the NDIS.
Successfully achieving the goals of this journey included…
Mapping the client journey for both NDIS models being
trialed in WA
Mapping the client journey for both NDIS models being
trialed in WA
Developing the Service Delivery Model for clients
under NDIS
Mapping the client journey for both NDIS models being
trialed in WA
Developing the Service Delivery Model for clients
under NDIS
Gathering and documenting business requirements and
business rules
Planning and managing the transition of clients
from the Home and Community Care scheme
to NDIS
Planning and managing the transition of clients
from the Home and Community Care scheme
to NDIS
Managing the design and implementation of IT
solutions to support the new model
Planning and managing the transition of clients
from the Home and Community Care scheme
to NDIS
Managing the design and implementation of IT
solutions to support the new model
Managing the change effort, including the development and execution of communications
and training plans
With all of our engagements in this sector, we are sensitive to the unique culture and
constraints of the aged care environment.
Make Every Journey Remarkable
Thank you for viewing.Email us at
[email protected] visit our website to
find out more.
www.journeyone.com.au
