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Mobile Customer Relationship Management for F&B

F&B mobile loyalty & delivery POS integrated solution

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Page 1: F&B mobile loyalty & delivery POS integrated solution

Mobile Customer

Relationship

Management for F&B

Page 2: F&B mobile loyalty & delivery POS integrated solution

SNAPLION CREATES CUSTOM MOBILE APPS THAT

GROW PURCHASE FREQUENCY

Reward customers with the Spend Based Loyalty Model

Take Orders from EVERYWHERE

01

03

04

05

06

Interact with customers using Social Media integration & Dynamic QR Codes

Get real time feedback to help improve your services

Offer location based services (nearest outlet, store hours)

                         Make  the  VIP’s  fell  like  ..  Well  ..  VIP’s  02

Page 3: F&B mobile loyalty & delivery POS integrated solution

Reward customers with the Spend Based Loyalty Model 01

Page 4: F&B mobile loyalty & delivery POS integrated solution

Reward customers with the Spend Based Loyalty Model 01

Page 5: F&B mobile loyalty & delivery POS integrated solution

Reward customers with the Spend Based Loyalty Model 01

Page 6: F&B mobile loyalty & delivery POS integrated solution

MANAGE CUSTOMER LOYALTY

ACROSS ALL YOUR LOCATIONS

USING SPEND BASED LOYALTY

Every bill receipt carries the QR code

equivalent to the spend value

Customers can simply download the app and scan the points

Reward customers with the Spend Based Loyalty Model 01

Page 7: F&B mobile loyalty & delivery POS integrated solution

A SAMPLE BILL RECEIPT

Reward customers with the Spend Based Loyalty Model 01

This QR code printed at the top or bottom of every

bill generated = Spent value on

the bill

Page 8: F&B mobile loyalty & delivery POS integrated solution

Thousands of customers earning points daily !

Customers can easily view their point history

within the app

Customers can pick and choose from

multiple redemption options within the app

Earning and Redemption is as simple as

SCAN – EARN POINTS - REDEEM

Reward customers with the Spend Based Loyalty Model 01

Page 9: F&B mobile loyalty & delivery POS integrated solution

KILLER ANALYTICS

IDENTIFY YOUR CUSTOMERS

ON THE SOCIAL GRAPH

Reward customers with the Spend Based Loyalty Model 01

Customer Level

Earn/Redeem Log

Page 10: F&B mobile loyalty & delivery POS integrated solution

DAILY EMAIL CONTAINING POINTS BY LOCATION/ POINTS EARNED-BURNED BY INDIVIDUALS

DAILY REPORTING TO TRACK EARN/BURN

Reward customers with the Spend Based Loyalty Model 01

Page 11: F&B mobile loyalty & delivery POS integrated solution

Reward customers with the Spend Based Loyalty Model 01

Page 12: F&B mobile loyalty & delivery POS integrated solution

                         Make VIP’s fell like … well … VIPs 02 Filter content depending on users and groups

PERSONALIZE THE APP EXPERIENCE

Every user sees basic content on the app

Designated users can login with their unique mobile no. or email

addresses to login

Personalized content tailored to the user is made available.

Ex. VIP Card in this case

An app is not a replica of your website, it is a tool that can be personalized to communicate with your customers..

Page 13: F&B mobile loyalty & delivery POS integrated solution

OFFER SEAMLESS ORDERING OPTIONS TO YOUR CUSTOMERS (ORDER FROM ALL PLATFORMS)

Take orders from EVERYWHERE 03

Page 14: F&B mobile loyalty & delivery POS integrated solution

04 Interact with customers using Social Media integration & Dynamic QR Codes

ONE STOP DESTINATION TO ALL YOUR LATEST

OFFERS, VIDEOS, CONTESTS, ETC A little Hard to believe? Scan to know it yourself.

DYNAMIC QR CODE

SCAN & LEARN MORE

DYNAMIC QR CODE

SCAN & SEE THE OFFER OF THE WEEK

Page 15: F&B mobile loyalty & delivery POS integrated solution

04 Interact with customers using Social Media integration & Dynamic QR Codes

ONE STOP DESTINATION TO ALL YOUR LATEST

OFFERS, VIDEOS, CONTESTS, ETC A little Hard to believe? Scan to know it yourself.

DYNAMIC QR CODE

WANT TO KNOW WHAT YOU DRINK?

DYNAMIC QR CODE

SCAN & SEE WHAT YOU MISSED?

Page 16: F&B mobile loyalty & delivery POS integrated solution

ENGAGE USING SOCIAL MEDIA INTEGRATION

Facebook Twitter Music Photos

04 Interact with customers using Social Media integration & Dynamic QR Codes

Page 17: F&B mobile loyalty & delivery POS integrated solution

CUSTOMERS CAN ENGAGE AND PARTICIPATE

WORLD’S FIRST

SELFIE CONTEST

04 Interact with customers using Social Media integration & Dynamic QR Codes

Page 18: F&B mobile loyalty & delivery POS integrated solution

05 Offer location based services (nearest outlet, store hours)

Page 19: F&B mobile loyalty & delivery POS integrated solution

05 Offer location based services (nearest outlet, store hours)

Page 20: F&B mobile loyalty & delivery POS integrated solution

FEEDBACK  

06 Get real time feedback to help improve your services

Every bill receipt carries the QR code equivalent to the spend value

Page 21: F&B mobile loyalty & delivery POS integrated solution