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2013 Profile & Analysis:Chain Restaurant
Operators®
TABLE OF CONTENTSINTRODUCTION
Executive Summary ......................................................................................................2 Details & Definitions .....................................................................................................7 Explanation of Data Elements .......................................................................................8 Statistical Analysis of Contents ................................................................................... 11 Index of Leading Companies - Ranked by Foodservice Sales - United States ........... 20Index of Leading Companies - Ranked by Units - United States ................................24Index of Leading Companies - Canada .......................................................................26Index of Leading Companies - Hotel/Motel Operators ................................................27Index of Leading Companies - Foodservice Management Operators ......................... 27Foodservice Industry Profile ........................................................................................28Franchise Headquarters ..............................................................................................38Major Mergers & Acquisitions ......................................................................................43State Restaurant Associations ....................................................................................46Major Trade Associations ............................................................................................54Calendar of Major Trade Shows ..................................................................................66Exclusions Index .........................................................................................................69
WARNING:It has come to the attention of Chain Store Guides, LLC that subscribers to som e of its publications have, on occasion, used these publications to compile mailing lists, marketing aids, and/or other types of data, which are sold or otherwise provided to third parties. Such use may be illegal and a violation of the federal copyright laws. Chain Store Guides, LLC intends to exercise its right to prohibit and punish such misuse.
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Happy 80th Birthday, Chain Store Guide!The year was 1933, the heart of the Great Depression. Unemployment was
25%, banks were failing, and strong winds across the Midwest stripped the top soil from drought-stricken farms to begin several years of the infamous Dust Bowls. If you were lucky enough to have a job, average wages were $1,550 per year. Across the Atlantic, Adolph Hitler became Chancellor of Germany and opened the first concentration camp, setting the stage for what would become World War 2 a few years later. Franklin D. Roosevelt became the 32nd President of the United States and immediately set to work addressing the many issues the country was facing through his New Deal initiatives. Perhaps the only bright spot for some people was the repeal of the 18th Amendment, effectively ending national prohibition.
That same year a visionary young businessman named Irving Slobod founded what would become Chain Store Guide when he saw the realization of his dream of creating truly effective business directories that would focus on distinct individual markets. His directories would include companies across the nation and would provide such vital information as the full address, the number of stores operated, and the name of at least one senior executive at each company. The list would be broken out by state then by city within each state. He published the first such directory in 1933, titled The List of Restaurant Chains. It contained information that Irving had personally verified and included listings for no more than a few hundred companies.
The direct descendant of Irving’s brainchild is now the Database of Chain Restaurant Operators, a compilation of more than 7,000 restaurant-operating companies in the U.S. and Canada that is updated continuously by Chain Store Guide. As Irving Slobod recognized, nothing replaces primary research to ensure accuracy and currency of data, and CSG has maintained this level of scrutiny for the past 80 years.
The Threadbare ThirtiesThe economy has certainly come a long way over the past 80 years, and so
have consumer tastes and habits. In the 1930s, choices for dining out were pretty limited: automats, cafeterias, coffee shops, and full-service fine dining restaurants. With high unemployment and low wages, eating out wasn’t an option that many folks exercised. For those who did venture out, they might have found (depending on where they lived) an A&W Restaurant, Big Boy, Bridgeman’s, K&W Cafeteria, Krystal, Pat O’Brien’s, Peter Luger, S & S Cafeteria, Trader Vic’s, or White Castle.
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The Fighting Forties and Fabulous Fifties
The war years of the early 1940s were harsh and new restaurant businesses were slow to open – the CSG database includes only 33 new businesses founded in those years. Between 1946 and 1949, that number nearly doubled. Among the notable names that were developed during those years were Baskin-Robbins, Carl’s Jr., Dairy Queen, In-N-Out Burger, and Shoney’s. The post-war boom in the 1950s saw an increase in the availability of different types of restaurants. Bob Evans, Burger King, Denny’s, IHOP, KFC, McDonald’s, Pizza Hut, and Taco Bell are just a few of the hundreds of restaurant companies that debuted in that decade.
The Swinging Sixties
The ten years following the peaceful and prosperous 1950s was highlighted by massive social upheaval. The civil rights movement reached its peak, the Vietnam war was heating up and becoming increasingly unpopular, especially among young people, and the assassinations of Martin Luther King and two of the Kennedy brothers were sober reminders that the world was changing. Many of the so-called baby boomers were in college and no longer content with the status quo, not at all hesitant to protest and express their dissatisfaction.
Amid the turbulence, Pete’s Super Submarines was opened by a teen-ager named Fred DeLuca in 1965 as an effort to earn enough money for college. That little sandwich shop is now the Subway system, operating nearly 40,000 stores in 100 countries around the world. Arby’s, Blimpie, Captain D’s, and Hardee’s also began selling their sandwiches in that decade. Huddle House, the restaurant that famously never closes, opened its first door in 1964 and was marketed as a place for customers to “huddle” after the big Friday night football games. Red Lobster and Ruth’s Chris Steak House started operating to serve the needs of a more adult diner.
The Disco EraBy the 1970s, the world was a little more settled. The Vietnam war came to an
unsatisfactory conclusion with the fall of Saigon. The hippies had gone home, and disco dominated the music and fashion scene. Women took to the streets and the halls of Congress demanding equal rights, and Richard Nixon was forced to resign in the wake of the Watergate scandal.
The 1970s were boom years for restaurant growth, with nearly 800 companies in the CSG Database debuting between 1970 and 1979. Women were an increasingly large part of the workforce during this time: According to U.S. government numbers, the participation rate of married women jumped from 27.6% in 1960 to 39.7% in 1970 up to 54.1% by 1980. Married women often have families so this movement of women into the workplace began to signal the increasing importance of quality time with their loved ones. Casual-dining chains such as
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Bennigan’s, Cheddar’s, Cheesecake Factory, Houlihan’s, Ruby Tuesday, and Tony Roma’s all premiered during that decade, offering consumers a relaxed, friendly atmosphere where they could congregate with family and friends over adult beverages and eat mostly American food that they didn’t have to cook themselves or clean up after.
Perhaps because of the burgeoning Subway chain, the era also saw the proliferation of sandwich chains, including Au Bon Pain, Jason’s Deli, Cousins Subs, Mr. Submarine, Port of Subs, and Potbelly Sandwich Works. There was also an increasing emphasis on ethnic food, especially from south of the border. Taco Cabana, Taco Mayo, and Taco Maker joined the growing Taco Bell chain in bringing Mexican food to the masses. Baja Cantina, Chili’s, El Toro, Hacienda Mexican Restaurants, King Taco, Mighty Taco, and others were part of the movement. Starbucks served its first cup of coffee in 1971, launching the gourmet coffee trend that continues up to today.
The Decade of DecadenceIn 1987, Ronald Reagan challenged the Soviet Union’s leader Mikhail
Gorbachev to “tear down this [Berlin] wall.” By the end of the decade Germany was reunified, and the Soviet Union was unraveling. The computer age was well and truly underway with the introduction of personal computers into offices and homes.
On the foodservice front, the 80s were the decade of the chicken wing. The most commonly accepted version of the origin of the Buffalo wing phenomenon is that they were first served at the Anchor Bar in Buffalo, NY, in the mid-60s, and were created by the bar’s owner to 1) serve unexpected company, 2) prevent them from going to waste or 3) provide a treat on late Friday night to serve their Catholic customers who hadn’t eaten meat all day. Wings were typically discarded by restaurants at the time, so finding a profitable use for them was like found money. In 1982, Buffalo Wild Wings opened its first restaurant, followed the next year by Beef ‘O’ Brady’s then Hooters in the mid-decade. We also saw the start of The Wing Machine, Wings N Ribs, and Wings to Go.
Another trend noted at the time was a growing desire for gourmet ice cream and treats. Feeding this appetite were Bruster’s, Cinnabon, Cold Stone Creamery, Culver’s, Dippin’ Dots, and Marble Slab Creamery. Sandwich chains continued to proliferate with the openings of Jersey Mike’s, Penn Station, Philly Franchising.
Five Guys Burgers & Fries and Panera Bread ushered in the era of what we now call fast-casual foodservice, with food prepared to order but a lower price point than a traditional casual dining location. More coffee houses opened under the Barnie’s and Joffrey’s name.. Many of the other restaurant operators that began in that decade were franchisees of varied concepts as the idea of the franchise business model caught on. Among the more than 1,200 restaurant companies founded in those ten years was a proliferation of many different types of ethnic chains, ranging from Mexican to pizza to Chinese to Italian to Vietnamese and beyond.
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The 1990s began with the invasion of Kuwait by the troops of Iraq’s president Saddam Hussein. Although the invaders were quickly turned back by a coalition force from 34 nations, it foreshadowed the violence that was to come. The World Wide Web became available to the public, and computers continued to revolutionize how business was done, particularly as Microsoft technology grew in popularity and dominance.
There were two major foodservice trends in the 1990s: the growing popularity of the fast-casual service model and the desire for more and better gourmet coffee. Building on the popularity of the new fast-casual chains Panera and Five Guys, restaurateurs such as Steve Ells, Steven Kolow, and Aaron Kennedy developed the Chipotle, Boston Market, and Noodles & Co. brands. Other well-known fast-casual chains that were started during those ten years are Atlanta Bread, Camille’s, Cosi, Firehouse Subs, Pei Wei, and Qdoba. The service model lends itself well to items such as sandwiches, salads, and some ethnic foods, including Mexican and Chinese. The basic characteristics for most of these chains are the lack of freezers and deep-fryers and the availability of customized, made-to-order food. For time-starved consumers, the allure of fresher and healthier food has proved undeniable.
Two decades after Starbucks debuted in Seattle in 1971, the company was up to 125 locations. By 1992, there were more than 250 Starbucks coffee houses, and by the end of the decade, there were more than 2,000. The job title of Barista entered the American vocabulary. Among the companies that took note and began their own caffeine-fueled operations during those years are such well-known brands as Caribou Coffee and Tully’s, along with regional brands such as Bad Ass Coffee of Hawaii, Blenz, Jittery Joe’s, and Port City Java. Buffalo wings continued to be a money-maker for companies, and the decade saw the entry of Wingstop, Wild Wing, and Wing Zone into the market.
The New MillenniumAs in the decade before, the 2000s began with violence and carnage as
terrorists attacked America on its own soil. The attacks profoundly altered America’s complacency but did not stifle the American spirit. The second Gulf War is finally winding down, and the effects of what has been a worldwide recession are starting to ease. During this decade, the U.S. inaugurated its first non-white president, a milestone that Dr. Martin Luther King would have celebrated.
In the restaurant industry, the 21st century has seen the explosion of the fast-casual gourmet hamburger. At the start of the decade, the most well-known of the “better burger” chains, Five Guys Burgers & Fries, had a grand total of five locations. At the end of 2012, that number had swollen to more than 1,100. Trying to cash in on this movement have been a number of burgermeisters, including BGR The Burger Joint, Cheeseburger Bobby’s, The Counter Burger, Smashburger, and Square One. Established restaurant-operating companies jumped into the
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competition with Front Burner Brands (The Melting Pot) opening Burger 21 locations, Bold Foods (headed by celebrity chef Bobby Flay) debuting Bobby’s Burger Palace, and Red Robin Gourmet Burgers Inc. introducing its Burger Works concept, a stripped-down version of its casual dining model. Coffee and Buffalo wing restaurants have continued to be popular, as are ethnic and other fast-casual concepts.
Throughout the past 80 years, Chain Store Guide’s customers have seen the evolution of Irving Slobod’s simple idea of basic contact information compiled in a print directory to the complex and detailed CSG digital database that exists today. He would be proud of the legacy he left behind and the work that Chain Store Guide employees continue to put into it every day. Our customers have always had access to the most current and accurate information on the planet, and we plan to continue Irving’s heritage for the next 80 years and beyond.
If you have suggestions on how Chain Store Guide can continue to progress to better meet your needs and help your business progress along with us, please contact Senior Editor Linda Helman at [email protected].
Chain Store GuideBusiness Leads | Market ResearchCelebrating 80 Years
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CRITERIA FOR INCLUSION
To be included in this directory, companies must generate at least $1,000,000 in annual foodservice sales, either sys-temwide or corporate. Below are the types of business included in this directory:
Chain Restaurant Operators - Chain restaurant companies in this directory must operate two (2) or more units. Example: McDonald’s Corporation
Foodservice Management Operators - Companies that are indicated with a (=) are those whose primary business is to provide on-site foodservice management and which have at least two (2) foodservice management accounts. Example: ARAMARK Inc.
Foodservice Operations - Bowling Alley - Companies whose primary business is the operation of bowling alleys but which provide foodservice (in-house snack bars and restaurants) as a secondary operation. Example: AMF Bowling Centers
Foodservice Operations - Casinos - Companies whose primary business is the operation of casinos but which provide on-site foodservice as part of its operations. Example: Caesars Entertainment
Foodservice Operations - Hotel/Motels - Hotel/motel companies that are indicated with a cross (:) must control two (2) or more foodservice operations. The company may own and operate its hotels; own but not manage the hotels; or manage but not own the hotels. A company which only franchises out, i.e., sells the rights to use a name (Shoney’s Inn), is not qualified. A company which acts only as a referral service (Best Western, Budget Host) is not qualified. Example: Hilton Worldwide
Foodservice Operations - Movie Theatre - Companies whose primary business is the operation of movie theatres but which provide foodservice (concessions) as a secondary operation. Example: AMC Entertainment.
Foodservice Operations - Theme Parks - Companies whose primary business is the operation of theme parks and family amusement centers but which provide foodservice as a secondary operation. Example: Six Flags
Nontraditional Foodservice Operators - Companies which provide foodservice as a secondary operation, e.g., discount stores, department stores; revenues from foodservice are less than 50% of total sales. Example: Kmart Corp.
Details & Definitions
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Alcohol Sales - This is the percentage of revenue derived from beer, wine and/or liquor sales.
Alcohol Served - This lists the types of alcoholic beverages served.
Areas of Operation - This lists the US states and territories and Canadian provinces in which the company operates.
Average Check - This is the average amount spent for each meal for one person (breakfast, lunch, and/or dinner).
Branch Offices - This is the name and location of the company’s branch offices.
Catering Services - This indicates the company provides off-premises catering at the place of customer’s request
(e.g., banquet hall). Most restaurants will provide on-premises catering upon request.
Co-Branding - This indicates the name of other restaurant concepts or brands which have agreed to operate at the
same location. Most are quick-service operations located in gas stations, food courts, convenience stores or
in single units with shared signage through franchise licenses.
Company Email - This is the address at which the company receives electronic mail. Personal email addresses are
not included.
Company-Owned Units - This indicates the number of units owned and operated by the company and excludes
franchised units.
Distribution Centers - This lists the locations in which the company operates distribution centers.
Divisional Offices - This is the name and location of the company’s divisional offices.
Fax Number - This is the company’s primary fax number.
Foodservice Management Operator - The (=) indicator denotes a company which has on-site or contract feeding
operations.
Foodservice Management Sales - This is the revenue derived from foodservice management operations.
Foodservice Management Venues - This lists the types of institutions for which the company provides foodservice.
Foodservice Sales - This is the revenue derived from prepared food sales and includes revenue from institutional
foodservice and restaurant foodservice. For chains that franchise, sales include franchise and/or license fees
in addition to revenues from company-owned units.
Foreign Countries - This indicates the foreign countries in which the company operates.
Franchise Affiliation - This lists the name and location of the company’s franchise headquarters.
Franchisee - The (l) indicator denotes a company that franchises its retail concept from another company.
Franchise Headquarters - The (ä) indicator denotes a company that acts as a Franchise Headquarters for other
companies.
Headquarters - This is the name and location of the company’s headquarters office to which this subordinate office
reports.
Headquarter Offices - This is the name and location of subordinate headquarters offices for corporate listings.
Hotel/Motel Operator - The (:) indicator denotes a company that operates a Hotel/Motel retail location.
Internet Homepage - This is the company’s Internet homepage address.
Internet Order Processing - This indicates the company sells products and collects payment via an Internet
homepage.
Internet Sales - This indicates the percentage of revenue derived from selling products via an Internet homepage.
Key Personnel - This lists executive, administrative and buying personnel with their titles as reported by the company.
Listing Type - This is the company’s position within the corporate hierarchy (e.g., corporate, subsidiary, regional,
division). No listing type will appear for Headquarters companies.
Explanation of Data Elements
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Locations Serving Alcohol - This is the number of locations seving specified type of alcoholic beverage.
Mailing Address - This is the mailing address, city, state or province, and ZIP or postal code of the company, if it
differs from the primary address.
New Listing - The (H) indicates a company that was not included in the previous year’s edition of this publication.
Notes - This is any pertinent company information that does not appear in other data elements collected.
Number of Employees - This is the total number of employees of this company.
Number of Locations Served - This indicates the number of separate locations served by the foodservice
management accounts.
On-site Distribution Center - This indicates that the company operates a distribution center at the same address.
Parent Company - This is the name and location of the parent company.
POS Hardware - This indicates the manufacturer and model information of the point-of-sale terminals and/or in-store
POS servers utilized by the company.
POS Software - This lists the developer and package of the software used by the company to support/operate its
point-of-sale function.
Preferred Location Types - This indicates the real-estate types in which the company operates units.
Preferred Square Footage - This indicates the standard or projected size of new or remodeled units for the company.
Primary Distributors - This indicates the name and location of the wholesale distributors supplying the company
with food, equipment and/or supplies. (For full information on the distribution of food, equipment and supplies
to restaurant operators, refer to our Directory of Foodservice Distributors).
Primary Menu - This indicates the primary type of food served.
Projected Openings - This is the number of units the company plans to open during the next 12 months.
Projected Remodelings - This is the number of units the company plans to remodel during the next 12 months.
Publicly Held - This indicates that company issues shares of unrestricted stock to the general public.
Regional Offices - This is the name and location of the company’s regional offices.
Restaurants in Hotels - This indicates the total number of foodservice operations in hotels/motels.
Self-Distributing - This indicates the company operates its own distribution centers and distributes to its units.
Subsidiaries - This is the name and location of the company’s subsidiaries.
Systemwide Sales - This indicates the estimated foodservice revenue generated by units which are company-owned
and/or franchised to others. Companies which only “franchise from” another company have no systemwide
sales. Sales include international revenues when applicable.
Total Foodservice Mgmt. Accounts - This indicates the number of foodservice management accounts the company
currently serves.
Total Sales - This is the most current sales figure available for the company and typically represents the company’s
most recent fiscal year end. Sources for sales figures are: 1) an estimated sales figure provided by the
company; 2) an exact sales figure taken from the annual report of a public company; 3) an estimate derived
by CSG through industry research. CSG estimates are noted with an (e).
Total Units - This is the total number of units the company currently operates and/or franchises to others.
Trade Names - This indicates the trade names the company uses to do business, and the number of units operating
under each name.
Type of Business - This is the type of business in which the company engages.
Explanation of Data Elements
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Type of Foodservice - This indicates the type of restaurants operated by the company, or the type of foodservice
provided by foodservice management operators:
l Cafeteria - self-service, varied menu, cafeteria-type line at counter. Examples: K & W Cafeteria, Luby’s.
l Casual Dining - limited menu, full-service, menu identity (seafood, steaks, Italian, etc.), may
serve beer, wine, liquor. Examples: Red Lobster, Ruby Tuesday, Olive Garden.
l Family Restaurant - full-service, sit-down, table service, wider range menu, typically does
not serve beer, wine, liquor. Examples: Friendly’s Restaurants, Perkins Restaurant & Bakery.
l Fast Casual - limited menu, food prepared to order, limited table service often provided, may
serve beer or wine. Examples: Panera Bread, Baja Fresh.
l Fine Dining - gourmet meals, tablecloth, full service. Examples: Ruth’s Chris, Morton’s of
Chicago.
l Full-Service Sit-Down Dining - table service, menu selection (in foodservice management
venues).
l In-Store Feeder - restaurants/snack bars within existing retail units (e.g., department stores,
drug stores, supermarkets, etc.). Examples: Kmart, Walmart.
l Mobile Units/Kiosks - typically small foodservice units with limited menu, capable of being
moved to meet demand (in foodservice management venues).
l Quick Serve - quick-service/self-service, limited menu (hamburger, chicken, pizza, etc.).
Examples: McDonald’s, Burger King.
l Vending Machines - automated units with limited selections to provide snacks, sandwiches,
beverages, etc (in foodservice management venues).
Units Franchised From - This indicates the number of units franchised from a franchise headquarters.
Units Franchised To - This indicates the number of units franchised to other companies.
Year Founded - This is the year in which the company was established.
ALSO AVAILABLE ELECTRONICALLY
Areas of Expansion - This lists the states and provinces in which the company anticipates opening new stores, when
provided by the company.
CBSA - This is the Core Base Statistical Area code of the company, assigned by the US Bureau of Census.
FIPS - This is the Federal Information Processing Standards Code assigned by the US Government.
Latitude - This is the latitude coordinate of the company, based on the primary address.
Longitude - This is the longitude coordinate of the company, based on the primary address.
Projected Closings - This is the number of units the company plans to close during the next 12 months.
Explanation of Data Elements
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Chain Restaurant Operators - United States
Statistical Analysis of Contents
Corporate Offices 27
Headquarters 5,259
Subsidiaries 3
Regionals 77
Divisions 40
Branches 1
Distribution Centers 83
Total Listings 5,490
Total Listings
Companies Operate
1,624 2-4 units 4,659 Foodservice Units*
1,447 5-10 units 10,130 Foodservice Units*
1,591 11-50 units 35,801 Foodservice Units*
416 51-200 units 39,936 Foodservice Units*
94 201-500 units 28,988 Foodservice Units*
47 501-1,000 units 32,118 Foodservice Units*
43 1,001+ units 24,947 Foodservice Units*
Breakdown by Number of Units (Headquarters and Subsidiaries)
Companies Sales Market Share
2-4 unit companies $8,374,309,000 3.5%
5-10 unit companies $14,638,965,000 6.2%
11-50 unit companies $41,330,813,000 17.5%
51-200 unit companies $36,429,031,000 15.4%
201-500 unit companies $24,848,284,000 10.5%
501-1,000 unit companies $24,922,801,000 10.5%
1,001+ unit companies $85,861,283,000 36.3%
Breakdown of Companies by Market Share (Headquarters and Subsidiaries)
* All references to units include franchisor and franchised operations which could result in some double-counting of number of units.
Total Personnel Listed 25,996
Total $236,405,486,000
Personnel
Total Foodservice Revenues(Headquarters and Subsidiaries)
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Chain Restaurant Operators - United States
Menu Type Companies Units**
American 1,202 34,009
Asian 92 1,442
Bagels 24 1,438
Bar-B-Q 142 1,715
Cajun/Creole 29 339
Californian 28 139
Caribbean 19 207
Chicken 379 34,358
Chinese 46 2,031
Coffee 81 21,859
Eastern European 9 57
French/Continental 90 292
German 6 5
Greek/Mediterranean 64 681
Hamburger 1,428 89,106
Health Foods 28 2,133
Hot Dogs 51 1,502
Menu Type Companies Units**
Indian 19 72
Italian 404 5,488
Japanese 67 477
Latin American/Cuban 27 93
Mexican 301 7,009
Middle Eastern 14 45
Miscellaneous 99 972
Pizza 591 56,642
Sandwiches/Deli 453 62,291
Seafood 335 4,865
Snacks 325 39,391
Southern 22 94
Southwest/Tex-Mex 74 2,857
Spanish 24 62
Steak 206 3,895
Steak/Seafood 155 680
Taco 233 11,207
Thai 9 30
Type of Foodservice Companies Units**
Cafeteria 24 551
Casual Dining 1,805 35,948
Family Restaurant 334 14,519
Fast Casual 536 21,284
Fine Dining 520 2,470
In-Store Feeder 94 10,680
Quick Serve 2,673 305,977
Statistical Analysis of Contents
Breakdown by Type of Menu (Headquarters and Subsidiaries)*
Breakdown by Type of Foodservice (Headquarters and Subsidiaries)*
* Companies can have more than one type of foodservice and menu.** All references to units include franchisor and franchised operations which could result in some double-counting of number of units.
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Chain Restaurant Operators - United States
Statistical Analysis of Contents
149 companies operating in Airports
386 companies operating in Community Malls
176 companies operating in Convenience Stores/Gas Stations
87 companies operating in Discount Dept. Stores
621 companies operating in Downtown
3,751 companies operating in Freestanding locations
37 companies operating in Grocery Stores
162 companies operating in Hotel/Motels
110 companies operating in Institutions (college/hospital)
64 companies operating in Kiosk Facilities
141 companies operating in Lifestyle Centers
36 companies operating in Mixed-Use Centers
43 companies operating in Mobile Units
201 companies operating in Office Complexes
118 companies operating in Other
67 companies operating in Outlet Malls
39 companies operating in Parks
539 companies operating in Regional Malls
67 companies operating in Stadiums
1,410 companies operating in Strip Malls
74 companies operating in Travel Plazas
Breakdown by Type of Location (Headquarters and Subsidiaries)*
Breakdown by Liquor Service (Headquarters and Subsidiaries)
Specialty Services Offered (Headquarters and Subsidiaries)
* Companies may have more than one type of location.
538 companies project 10,853 new unit openings
153 companies project 6,699 remodeled units
15 companies project 163 unit closings
Breakdown of Opening/Remodeling Projections
2,277 companies serving Beer
2,134 companies serving Wine
1,777 companies serving Liquor
1,409 companies offering off-premise catering service
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Chain Restaurant Operators - Canada
Statistical Analysis of Contents
Corporate Offices 2
Headquarters 218
Subsidiaries 4
Regionals 8
Divisions 2
Distribution Centers 12
Total Listings 246
Total Listings
Companies Operate
39 2-4 units 114 Foodservice Units*
38 5-10 units 264 Foodservice Units*
85 11-50 units 2,208 Foodservice Units*
41 51-200 units 4,111 Foodservice Units*
10 201-500 units 2,898 Foodservice Units*
5 501-1,000 units 3,613 Foodservice Units*
4 1,001+ units 9,004 Foodservice Units*
Breakdown by Number of Units (Headquarters and Subsidiaries)
Companies Sales Market Share
2-4 unit companies $188,371,000 2.8%
5-10 unit companies $307,905,000 4.6%
11-50 unit companies $1,575,400,000 23.6%
51-200 unit companies $1,917,784,000 28.7%
201-500 unit companies $442,883,000 6.6%
501-1,000 unit companies $272,747,000 4.1%
1,001+ unit companies $1,972,265,000 29.5%
Breakdown of Companies by Market Share (Headquarters and Subsidiaries)
* All references to units include franchisor and franchised operations which could result in some double-counting of number of units.
Total Personnel Listed 1,200
Total $6,677,355,000
Personnel
Total Foodservice Revenues(Headquarters and Subsidiaries)
152013 CHAIN RESTAURANT OPERATORS®
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Chain Restaurant Operators - Canada
Menu Type Companies Units**
American 64 2,345
Asian 8 197
Bagels 3 59
Bar-B-Q 3 118
Cajun/Creole 2 24
Caribbean 1 2
Chicken 17 549
Chinese 9 376
Coffee 12 614
Eastern European 1 3
French/Continental 8 99
Greek/Mediterranean 9 517
Hamburger 27 2,595
Health Foods 5 140
Hot Dogs 2 12
Menu Type Companies Units**
Indian 2 4
Italian 22 542
Japanese 7 383
Mexican 2 1
Miscellaneous 10 266
Pizza 28 1,715
Sandwiches/Deli 29 905
Seafood 9 115
Snacks 20 6,528
Southwest/Tex-Mex 2 20
Steak 12 163
Steak/Seafood 6 40
Taco 3 12
Thai 2 6
Type of Foodservice Companies Units**
Cafeteria 3 48
Casual Dining 102 3,112
Family Restaurant 12 528
Fast Casual 28 1,096
Fine Dining 15 51
In-Store Feeder 4 202
Quick Serve 94 17,140
Statistical Analysis of Contents
Breakdown by Type of Menu (Headquarters and Subsidiaries)*
Breakdown by Type of Foodservice (Headquarters and Subsidiaries)*
* Companies can have more than one type of foodservice and menu.** All references to units include franchisor and franchised operations which could result in some double-counting of number of units.
Chain Store Guide®16
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Chain Restaurant Operators - Canada
Statistical Analysis of Contents
18 companies operating in Airports
51 companies operating in Community Malls
8 companies operating in Convenience Stores/Gas Stations
2 companies operating in Discount Dept. Stores
50 companies operating in Downtown
154 companies operating in Freestanding locations
4 companies operating in Grocery Stores
12 companies operating in Hotel/Motels
20 companies operating in Institutions (college/hospital)
10 companies operating in Kiosk Facilities
4 companies operating in Lifestyle Centers
4 companies operating in Mobile Units
29 companies operating in Office Complexes
6 companies operating in Other
9 companies operating in Outlet Malls
3 companies operating in Parks
78 companies operating in Regional Malls
7 companies operating in Stadiums
109 companies operating in Strip Malls
4 companies operating in Travel Plazas
Breakdown by Type of Location (Headquarters and Subsidiaries)*
Breakdown by Liquor Service (Headquarters and Subsidiaries)
Specialty Services Offered (Headquarters and Subsidiaries)
* Companies may have more than one type of location.
46 companies project 365 new unit openings
20 companies project 520 remodeled units
4 companies project 19 unit closings
Breakdown of Opening/Remodeling Projection)
121 companies serving Beer
117 companies serving Wine
104 companies serving Liquor
90 companies offering off-premise catering service
172013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Foodservice Management Operators - United States and Canada
Statistical Analysis of Contents
Corporate Offices 1
Headquarters 103
Subsidiaries 7
Regionals 23
Divisions 17
Branches 46
Total Listings 197
Total Listings
* Companies can have more than one type of foodservice and management venue.
Total Personnel Listed 939
Total $42,987,691,000
Personnel
Total Foodservice Revenues(Headquarters and Subsidiaries)
Breakdown by Type of Foodservice (Headquarters and Subsidiaries)*
Breakdown by Foodservice Management Venues (Headquarters and Subsidiaries)*
Companies Type of Foodservice
67 Cafeteria
4 Fast Casual
25 Full-Service Sit-Down Dining
8 Mobile Units/Kiosks
33 Quick Serve
28 Vending Machines
Companies Type of Foodservice
69 Business and Industry
49 College and University
37 Health Care
6 Lodging
8 Military Feeding
25 Other
15 Parks and Recreation
12 Prison Feeding
37 Schools
10 Sports Venues
17 Transportation
2 Travel Plazas
Chain Store Guide®18
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Hotel/Motel Companies - United States and Canada
Statistical Analysis of Contents
Corporate Office 1
Headquarters 211
Subsidiaries 3
Regionals 5
Divisions 1
Total Listings 221
Total Listings
* Companies can have more than one type of Foodservice.
Total Personnel Listed 2,119
Total $23,342,690,000
Personnel
Total Foodservice Revenues(Headquarters and Subsidiaries)
Breakdown by Type of Foodservice (Headquarters and Subsidiaries)*
Breakdown by Number of Restaurants in Hotels (Headquarters and Subsidiaries)
Companies Type of Foodservice
6 Cafeteria
197 Casual Dining
16 Family Restaurant
16 Fast Casual
134 Fine Dining
44 Quick Serve
16,134 Restaurants
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Breakdown by Total CompaniesState Listings
Alabama 75
Alaska 14
Arizona 117
Arkansas 52
California 661
Colorado 156
Connecticut 80
Delaware 28
District of Columbia 25
Florida 409
Georgia 224
Hawaii 31
Idaho 28
Illinois 277
Indiana 89
Iowa 45
Kansas 90
Kentucky 104
Louisiana 79
Maine 34
Maryland 103
Massachusetts 169
Michigan 165
Minnesota 109
Mississippi 46
Missouri 121
Montana 19
Nebraska 45
Nevada 62
New Hampshire 21
New Jersey 123
New Mexico 45
New York 298
North Carolina 165
State Listings
North Dakota 10
Ohio 248
Oklahoma 75
Oregon 66
Pennsylvania 193
Puerto Rico 18
Rhode Island 18
South Carolina 80
South Dakota 14
Tennessee 156
Texas 468
Utah 61
Vermont 11
Virgin Islands 1
Virginia 139
Washington 110
West Virginia 28
Wisconsin 71
Wyoming 15
Total 5,891
CANADA
Province Listings
Alberta 27
British Columbia 49
Manitoba 14
New Brunswick 6
Newfoundland/Labrador 1
Nova Scotia 5
Ontario 115
Prince Edward Island 1
Quebec 40
Saskatchewan 5
Total 263
Chain Store Guide®20
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Rank Company, Headquarters' Location Latest Preceding Prior Page
1 McDonald's Corporation, OAK BROOK, IL $27,567,000,000 $27,006,000,000 $24,074,600,000 417
2 YUM! Brands Inc., LOUISVILLE, KY1 $13,633,000,000 $12,626,000,000 $11,343,000,000 491
3 Starbucks Corporation, SEATTLE, WA2 $11,744,788,000 $10,639,876,000 $9,838,709,000 1148
4 Darden Restaurants Inc., ORLANDO, FL3 $7,998,700,000 $7,500,200,000 $7,113,100,000 282
5 Bloomin' Brands Inc., TAMPA, FL4 $3,987,795,000 $3,841,443,000 $3,628,466,000 300
6 Brinker International Inc., DALLAS, TX5 $2,820,722,000 $2,761,386,000 $2,858,498,000 1020
7 Walmart Stores Inc., BENTONVILLE, AR $2,744,900,000 $2,641,860,000 $2,602,610,000 42
8 Chipotle Mexican Grill Inc., DENVER, CO $2,731,224,000 $2,269,548,000 $1,835,922,000 187
9 The Wendy's Company, DUBLIN, OH $2,436,207,000 $2,355,250,000 $2,277,012,000 847
10 Target Corporation, MINNEAPOLIS, MN $2,158,800,000 $2,053,980,000 $1,973,580,000 621
11 Cracker Barrel Old Country Store Inc., LEBANON, TN $2,011,978,000 $1,932,941,000 $1,911,662,000 983
12 Panera Bread Company, SUNSET HILLS, MO $1,981,358,000 $1,685,744,000 $1,407,352,000 659
13 Burger King Worldwide Inc., MIAMI, FL $1,966,300,000 $2,335,700,000 $2,502,200,000 273
14 Army & Air Force Exchange Service (AAFES), DALLAS, TX $1,836,860,000 $1,749,651,000 $1,728,140,000 1018
15 Doctor's Associates Inc., MILFORD, CT6 $1,810,000,000 $1,660,000,000 $1,520,000,000 215
16 Landry's Restaurants Inc., HOUSTON, TX7 $1,800,000,000 $1,207,000,000 $937,752,000 1049
17 Pilot Flying J, KNOXVILLE, TN $1,775,000,000 $1,775,000,000 $1,707,000,000 980
18 The Cheesecake Factory Incorporated, CALABASAS HILLS, CA $1,756,556,000 $1,685,034,000 $1,586,274,000 64
19 Panda Restaurant Group Inc., ROSEMEAD, CA $1,650,000,000 $1,568,300,000 $1,406,000,000 131
20 Walt Disney World Co., LAKE BUENA VISTA, FL $1,550,000,000 $1,420,000,000 $1,291,320,000 267
21 Jack in the Box Inc., SAN DIEGO, CA8 $1,544,971,000 $1,662,344,000 $1,899,553,000 139
22 Bob Evans Farms Inc., COLUMBUS, OH $1,339,744,000 $1,356,936,000 $1,411,092,000 838
23 CKE Inc., CARPINTERIA, CA9 $1,326,000,000 $1,280,327,000 $1,330,645,000 68
24 Ruby Tuesday Inc., MARYVILLE, TN $1,325,836,000 $1,265,162,000 $1,194,796,000 984
25 Texas Roadhouse Inc., LOUISVILLE, KY $1,263,331,000 $1,109,226,000 $1,004,993,000 489
Chain Restaurant Operators - United StatesRanked by Foodservice Sales
Index of Leading Companies
1 IncludesKFC,PizzaHut,TacoBell2 IncludesSeattle’sBest,StarbucksCoffee3 IncludesBahamaBreeze,EddieV’s,LongHornSteakhouse,OliveGarden,Red
LobsterandTheCapitalGrill4 IncludesBonefishGrill,Carrabba’s,Fleming’s,OutbackSteakhouse,Roy’s5 IncludesChili’s,Maggiano’s
6 DBASubway7 IncludesChartHouse,ClaimJumper,Landry’sSeafoodHouse,McCormick&
Schmick,RainforestCafé,andothers8 IncludesJackintheBox,Qdoba9 IncludesCarl’sJr,GreenBurrito,Hardee’s
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Rank Company, Headquarters' Location Latest Preceding Prior Page
26 P.F. Chang's China Bistro Inc., SCOTTSDALE, AZ10 $1,245,000,000 $1,238,755,000 $1,242,799,000 34
27 TravelCenters of America LLC, WESTLAKE, OH $1,207,500,000 $1,183,329,000 $894,372,000 865
28 Whataburger Restaurants LLC, SAN ANTONIO, TX $1,160,000,000 $1,149,400,000 $991,900,000 1083
29 Buffalo Wild Wings Inc., MINNEAPOLIS, MN $1,040,530,000 $784,478,000 $613,256,000 618
30 Buffets, Inc., EAGAN, MN11 $1,030,000,000 $1,180,000,000 $1,239,600,000 612
31 Carlson Restaurants Worldwide, CARROLLTON, TX12 $1,025,000,000 $1,200,000,000 $1,200,000,000 1015
32 Arby's Restaurant Group, ATLANTA, GA $1,000,000,000 $1,042,000,000 $1,040,975,000 321
33 NPC International Inc., OVERLAND PARK, KS13 $999,729,000 $937,810,000 $934,809,000 464
34 Red Robin Gourmet Burgers Inc., GREENWOOD VILLAGE, CO $977,132,000 $914,850,000 $864,269,000 201
35 American Blue Ribbon Holdings LLC, NASHVILLE, TN14 $909,300,000 $333,000,000 $244,890,000 992
36 Disneyland Resort, ANAHEIM, CA $775,200,000 $708,000,000 $646,000,000 56
37 Cinemark Holdings Inc., PLANO, TX $771,395,000 $696,764,000 $642,322,000 1070
38 Regal Entertainment Group, KNOXVILLE, TN $748,413,000 $707,996,000 $724,298,000 981
39 Flynn Restaurant Group LLC, INDEPENDENCE, OH15 $735,000,000 $695,600,000 $557,000,000 851
40 Biglari Holdings Inc., SAN ANTONIO, TX16 $733,905,000 $705,403,000 $671,646,000 1078
41 DineEquity Inc., GLENDALE, CA17 $712,580,000 $929,519,000 $1,192,311,000 87
42 AMC Entertainment Inc., KANSAS CITY, MO $709,884,000 $664,111,000 $646,721,000 645
43 Papa John's International Inc., LOUISVILLE, KY $708,652,000 $628,987,000 $597,779,000 488
44 BJ's Restaurants Inc., HUNTINGTON BEACH, CA $708,325,000 $620,943,000 $513,860,000 90
45 Domino's Pizza LLC, ANN ARBOR, MI $638,799,000 $631,306,000 $610,277,000 578
46 California Pizza Kitchen Inc., PLAYA VISTA, CA $633,600,000 $638,550,000 $635,809,000 124
47 Logan's Roadhouse Inc., NASHVILLE, TN $629,987,000 $593,073,000 $557,528,000 994
48 In-N-Out Burger, IRVINE, CA $625,000,000 $596,000,000 $553,000,000 93
49 Waffle House Inc., NORCROSS, GA $589,000,000 $584,000,000 $598,000,000 353
50 Macaroni Grill LLC, DALLAS, TX $585,000,000 $615,000,000 $606,000,000 1029
Index of Leading Companies
Chain Restaurant Operators - United StatesRanked by Foodservice Sales
10 IncludesPeiWei,P.F.Chang’s11 IncludesFireMountain,HomeTownBuffet,OldCountryBuffet,Ryan’sFamily
SteakHouse,TahoeJoe’s12 DBAT.G.I.Friday’s13 DBAPizzaHut
14 IncludesBakersSquare,Max&Erma’s,NinetyNineRestaurants,O’Charley’s,VillageInn
15 IncludesApplebee’s,KFC,otherYum!Brands16 IncludesSteaknShake,WesternSizzlin17 IncludesApplebee’s,IHOP
Chain Store Guide®22
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Rank Company, Headquarters' Location Latest Preceding Prior Page
51 Dunkin' Brands Group Inc., CANTON, MA18 $563,535,000 $528,132,000 $492,146,000 555
52 Boston Market Corporation, LAKEWOOD, CO $549,000,000 $532,300,000 $511,600,000 203
53 Heartland Food Corp., DOWNERS GROVE, IL19 $547,000,000 $340,000,000 $335,000,000 404
54 Sonic Corp., OKLAHOMA CITY, OK $543,730,000 $545,951,000 $550,926,000 877
55 Carrols Restaurant Group Inc., SYRACUSE, NY20 $539,608,000 $822,486,000 $796,144,000 780
56 Covelli Enterprises, WARREN, OH21 $530,000,000 $426,000,000 $346,000,000 863
57 White Castle Management Co., COLUMBUS, OH $530,000,000 $528,400,000 $520,500,000 844
58 Pappas Restaurants, HOUSTON, TX $525,000,000 $540,000,000 $500,000,000 1053
59 Bridgeman Foods, LOUISVILLE, KY22 $510,000,000 $509,000,000 $503,000,000 484
60 Fiesta Restaurant Group Inc., ADDISON, TX23 $509,726,000 $474,968,000 $439,071,000 1002
61 Denny's Corporation, SPARTANBURG, SC $488,363,000 $538,534,000 $548,466,000 959
62 Ignite Restaurant Group, HOUSTON, TX24 $465,000,000 $405,243,000 $351,327,000 1048
63 Chick-fil-A Inc., ATLANTA, GA $460,000,000 $405,000,000 $358,500,000 323
64 Sun Holdings LLC, IRVING, TX25 $443,000,000 $233,000,000 N/A 1060
65 Golden Corral Corp., RALEIGH, NC $415,000,000 $413,700,000 $408,900,000 810
66 Strategic Restaurants Corp., SAN RAMON, CA26 $412,900,000 $385,000,000 $380,300,000 156
67 Bravo Brio Restaurant Group Inc., COLUMBUS, OH $409,065,000 $369,245,000 $343,025,000 839
68 Long John Silver's Inc., LOUISVILLE, KY $405,000,000 $295,000,000 $298,000,000 487
69 Il Fornaio Corporation, CORTE MADERA, CA27 $404,800,000 $353,280,000 $336,104,000 74
70 Boddie-Noell Enterprises Inc., ROCKY MOUNT, NC28 $400,000,000 $437,100,000 $426,700,000 813
71 Lettuce Entertain You Enterprises Inc., CHICAGO, IL $400,000,000 $392,000,000 $360,000,000 392
72 Ruth's Hospitality Group Inc., WINTER PARK, FL $398,589,000 $369,573,000 $357,625,000 313
73 Einstein Noah Restaurant Group Inc., LAKEWOOD, CO $389,055,000 $389,055,000 $381,306,000 203
74 CEC Entertainment Inc., IRVING, TX29 $377,491,000 $394,190,000 $398,245,000 1057
75 Real Mex Restaurants Inc., CYPRESS, CA $369,675,000 $373,483,000 $437,537,000 78
Index of Leading Companies
Chain Restaurant Operators - United StatesRanked by Foodservice Sales
18 IncludesBaskin-Robbins,Dunkin’Donuts19 DBABurgerKing20 DBABurgerKing21 IncludesO’Charley’s,PaneraBread22 IncludesChili’s,Wendy’s23 IncludesPolloTropical,TacoCabana
24 IncludesBrickHouseTavern+Tap,Joe’sCrabShack25 IncludesArby’s,BurgerKing,Cici’sPizza,GoldenCorral,Popeyes,andothers26 IncludesBurgerKing,T.G.I.Friday’s27 IncludesCornerBakeryCafé,CucinaItalianaePanetteria28 IncludesCaféCarolina,Hardee’s29 DBAChuckE.Cheese
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Rank Company, Headquarters' Location Latest Preceding Prior Page
76 Hillstone Restaurant Group Inc., BEVERLY HILLS, CA30 $368,779,000 $361,173,000 $346,805,000 61
77 SWH Mimi's Cafe Holding Company Inc., IRVINE, CA $366,015,000 $380,267,000 $405,998,000 94
78 Mason Harrison Ratliff Enterprises, OKLAHOMA CITY, OK31 $357,000,000 $355,000,000 $355,000,000 876
79 Del Taco LLC, LAKE FOREST, CA $355,000,000 $335,000,000 $331,000,000 100
80 Benihana Inc., MIAMI, FL $352,077,000 $327,640,000 $311,797,000 272
81 Harman Management Corp., LOS ALTOS, CA32 $346,000,000 $334,000,000 $361,000,000 103
82 JIB Management Inc., FREMONT, CA33 $340,000,000 $340,000,000 N/A 85
83 Barnes & Noble Inc., NEW YORK, NY $339,704,000 $305,497,000 $302,421,000 752
84 The Briad Group, LIVINGSTON, NJ34 $336,000,000 $308,750,000 $311,790,000 709
85 On The Border LLC, IRVING, TX $335,000,000 $335,000,000 $331,247,000 1060
86 Garden Fresh Restaurant Corp., SAN DIEGO, CA35 $333,000,000 $320,000,000 $305,000,000 138
87 Luby's Inc., HOUSTON, TX $331,769,000 $332,475,000 $231,205,000 1050
88 Perkins & Marie Callender's Inc., MEMPHIS, TN $328,060,000 $404,127,000 $478,102,000 989
89 Quality Dining Inc., MISHAWAKA, IN36 $327,000,000 $250,000,000 $250,000,000 442
90 Krispy Kreme Doughnut Corporation, WINSTON SALEM, NC $321,725,000 $303,739,000 $272,650,000 817
91 Bojangles' Restaurants Inc., CHARLOTTE, NC $317,000,000 $290,000,000 $268,800,000 793
92 Little Caesar Enterprises Inc., DETROIT, MI $315,000,000 $310,000,000 $300,000,000 584
93 Church's Chicken, ATLANTA, GA $315,000,000 $315,000,000 $315,000,000 324
94 Pepper Dining Inc, CHARLOTTE, NC37 $311,000,000 $310,000,000 $307,500,000 796
95 Doherty Enterprises Inc., ALLENDALE, NJ38 $310,000,000 $310,000,000 $300,000,000 700
96 Deli Management Inc., BEAUMONT, TX39 $310,000,000 $310,000,000 $307,200,000 1013
97 SeaWorld Entertainment Inc., ORLANDO, FL $309,400,000 $266,155,000 $239,221,000 288
98 HOA Restaurant Group LLC, ATLANTA, GA40 $302,100,000 $321,100,000 $321,100,000 329
99 The Krystal Co., CHATTANOOGA, TN $296,000,000 $280,000,000 $280,300,000 971
100 Caribbean Restaurants LLC, CATANO, PR41 $295,000,000 $279,000,000 $277,000,000 936
Index of Leading Companies
Chain Restaurant Operators - United StatesRanked by Foodservice Sales
30 IncludesBandera,Hillstone,Houston’s,andothers31DBASonicDrive-In32DBAKFC,otherYum!Brands33 IncludesDenny’s,JackintheBox,Sizzler34 IncludesT.G.I.Friday’s,Wendy’s,andothers35 IncludesSouplantation,SweetTomatoes
36 IncludesBurgerKing,Chili’s,andothers37DBAChili’s38 IncludesApplebee’s,Panera,andothers39DBAJason’sDeli40DBAHooters41DBABurgerKing
Chain Store Guide®24
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Index of Leading Companies
Rank Company, Headquarters’ Location Latest Preceding Prior Page
1 YUM! Brands Inc., LOUISVILLE, KY 39,014 37,121 37,835 491
2 Doctor's Associates Inc., MILFORD, CT 38,563 36,147 34,027 215
3 McDonald's Corporation, OAK BROOK, IL 34,480 33,510 32,737 417
4 Starbucks Corporation, SEATTLE, WA 18,278 17,244 17,003 1148
5 Dunkin' Brands Group Inc., CANTON, MA 17,459 16,794 16,193 555
6 Burger King Worldwide Inc., MIAMI, FL 12,997 12,512 12,251 273
7 Domino's Pizza LLC, ANN ARBOR, MI 10,255 9,742 9,351 578
8 The Wendy's Company, DUBLIN, OH 6,560 6,594 6,565 847
9 American Dairy Queen Corporation, EDINA, MN 4,459 3,600 3,540 613
10 Papa John's International Inc., LOUISVILLE, KY 4,163 3,883 3,646 488
11 Walmart Stores Inc., BENTONVILLE, AR 3,971 3,868 3,804 42
12 DineEquity Inc., GLENDALE, CA 3,615 3,527 3,514 87
13 Sonic Corp., OKLAHOMA CITY, OK 3,549 3,555 3,558 877
14 Little Caesar Enterprises Inc., DETROIT, MI 3,500 3,455 3,213 584
15 Arby's Restaurant Group, ATLANTA, GA 3,480 3,636 3,631 321
16 Kahala Corp., SCOTTSDALE, AZ 3,355 3,353 3,205 31
17 CKE Inc., CARPINTERIA, CA 3,318 3,219 3,159 68
18 Jack in the Box Inc., SAN DIEGO, CA 2,877 2,804 2,731 139
19 The Quiznos Master LLC, DENVER, CO 2,850 3,605 4,700 192
20 AFC Enterprises Inc., DUNWOODY, GA 2,104 2,035 1,977 344
21 Army & Air Force Exchange Service (AAFES), DALLAS, TX 2,100 N/A N/A 1018
22 Darden Restaurants Inc., ORLANDO, FL 2,075 1,936 1,852 282
23 Target Corporation, MINNEAPOLIS, MN 1,778 1,763 1,750 621
24 Orion Food Systems LLC, SIOUX FALLS, SD 1,765 2,024 2,024 965
25 Church's Chicken, ATLANTA, GA 1,700 1,700 1,700 324
Chain Restaurant Operators - United StatesRanked by Total Units
252013 CHAIN RESTAURANT OPERATORS®
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Index of Leading Companies
Rank Company, Headquarters’ Location Latest Preceding Prior Page
26 Chick-fil-A Inc., ATLANTA, GA 1,691 1,609 1,500 323
27 Denny's Corporation, SPARTANBURG, SC 1,688 1,685 1,658 959
28 Panera Bread Company, SUNSET HILLS, MO 1,652 1,541 1,453 659
29 Waffle House Inc., NORCROSS, GA 1,600 1,600 1,590 353
30 Brinker International Inc., DALLAS, TX 1,593 1,574 1,559 1020
31 Panda Restaurant Group Inc., ROSEMEAD, CA 1,471 1,458 1,368 131
32 Bloomin' Brands Inc., TAMPA, FL 1,471 1,443 1,439 300
33 Chipotle Mexican Grill Inc., DENVER, CO 1,410 1,230 1,084 187
34 Jimmy John's Franchise LLC, CHAMPAIGN, IL 1,380 1,231 1,131 383
35 Papa Murphy's International Inc., VANCOUVER, WA 1,378 1,362 1,185 1158
36 Auntie Anne's Inc., LANCASTER, PA 1,330 1,286 1,080 914
37 Long John Silver's Inc., LOUISVILLE, KY 1,300 1,328 1,381 487
38 NPC International Inc., OVERLAND PARK, KS 1,227 1,187 1,138 464
39 Mrs. Fields Famous Brands LLC, BROOMFIELD, CO 1,150 1,120 1,120 181
40 Five Guys Holdings Inc., LORTON, VA 1,106 918 750 1117
41 Sbarro Holdings LLC, MELVILLE, NY 1,002 1,007 1,032 748
42 Cinnabon Inc., ATLANTA, GA 1,000 822 799 325
43 Carlson Restaurants Worldwide, CARROLLTON, TX 936 934 916 1015
44 Blimpie International Inc., SCOTTSDALE, AZ 919 919 919 29
45 Land Mark Products Inc., MILFORD, IA 900 900 900 452
46 Buffalo Wild Wings Inc., MINNEAPOLIS, MN 891 827 740 618
47 Noble Roman's Inc., INDIANAPOLIS, IN 833 833 833 437
48 Daylight Donut Flour Company LLC, TULSA, OK 828 828 828 881
49 Einstein Noah Restaurant Group Inc., LAKEWOOD, CO 816 773 733 203
50 Jamba Inc., EMERYVILLE, CA 809 769 743 81
Chain Restaurant Operators - United StatesRanked by Total Units
Chain Store Guide®26
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Rank Company, Headquarters’ Location Latest Preceding Prior Page
1 McDonald's Restaurants of Canada Ltd., TORONTO, ON $980,000,000 $980,000,000 $985,000,000 1229
2 Tim Hortons Inc., OAKVILLE, ON $921,828,000 $864,905,000 $803,435,000 1221
3 Cineplex Inc., TORONTO, ON $329,329,000 $291,643,000 $295,962,000 1225
4 Keg Restaurants Ltd., RICHMOND, BC $248,393,000 $235,656,000 $234,461,000 1194
5 SIR Corp., BURLINGTON, ON $221,634,000 $206,680,000 $200,883,000 1211
6 Falls Management Company, TORONTO, ON $193,520,000 $152,400,000 $154,475,000 1227
7 Cara Operations, VAUGHAN, ON $144,500,000 $150,000,000 $150,000,000 1232
8 Extreme Brandz, MISSISSAUGA, ON $144,000,000 $125,000,000 $100,000,000 1217
9 Sarku Japan, MARKHAM, ON $140,000,000 $125,000,000 $125,000,000 1216
10 Manchu Wok Canada Inc., MARKHAM, ON $117,650,000 $100,000,000 $100,000,000 1215
Chain Restaurant Operators - CanadaRanked by Foodservice Sales
Index of Leading Companies
Rank Company, Headquarters’ Location Latest Preceding Prior Page
1 Tim Hortons Inc., OAKVILLE, ON 4,264 4,014 3,750 1221
2 MTY Food Group Inc., SAINT-LAURENT, QC 2,199 2,263 1,727 1241
3 McDonald's Restaurants of Canada Ltd., TORONTO, ON 1,417 1,419 1,434 1229
4 International Franchise Corp., MARKHAM, ON 1,250 1,200 1,200 1215
5 Yum! Restaurants International (Canada) Co., VAUGHAN, ON 877 1,100 1,223 1233
6 A&W Food Services of Canada Inc., NORTH VANCOUVER, BC 773 730 730 1192
7 Pizza Pizza Limited, TORONTO, ON 694 690 695 1231
8 Dairy Queen Canada Inc., BURLINGTON, ON 647 637 637 1210
9 Chairman's Brand Corp., TORONTO, ON 625 617 550 1225
10 Extreme Brandz, MISSISSAUGA, ON 458 318 318 1217
Chain Restaurant Operators - CanadaRanked by Total Units
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Index of Leading Companies
Rank Company, Headquarters’ Location Latest Preceding Prior Page
1 Marriott International Inc., BETHESDA, MD $3,171,000,000 $2,940,350,000 $2,768,500,000 527
2 Hilton Worldwide, MCLEAN, VA $2,610,000,000 $2,400,000,000 $2,250,000,000 1119
3 Host Hotels & Resorts Inc., BETHESDA, MD $1,493,982,000 $1,426,979,000 $1,290,983,000 527
4 MGM Resorts International, LAS VEGAS, NV $1,472,422,000 $1,425,435,000 $1,339,159,000 685
5 Caesars Entertainment Corporation, LAS VEGAS, NV $1,459,739,000 $1,534,376,000 $1,510,626,000 680
Hotel/Motel OperatorsRanked by Foodservice Sales
Rank Company, Headquarters’ Location Latest Preceding Prior Page
1 ARAMARK Corp., PHILADELPHIA, PA $12,154,860,000 $11,742,239,000 $11,092,388,000 919
2 Compass Group The Americas, CHARLOTTE, NC $12,150,800,000 $11,000,000,000 $9,900,000,000 794
3 Sodexo Inc., GAITHERSBURG, MD $7,531,017,000 $7,012,500,000 $6,716,462,000 533
4 HMSHost Corporation, BETHESDA, MD $2,592,000,000 $2,496,000,000 $2,419,200,000 526
5 Gate Gourmet Division Americas, RESTON, VA $1,000,000,000 $902,552,000 $796,522,000 1122
Foodservice Management OperatorsRanked by Foodservice Sales
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The National Restaurant Association (NRA) strives to help its members build customer loyalty, find financial success and provide rewarding careers in foodservice. Today’s restaurant industry is growing rapidly. It employs more than 13 million people in nearly one million locations - and 2013 sales are expected to exceed $660 billion.
Since 1919 the National Restaurant Association has been the restaurant industry’s leading business association and, together with the National Restaurant Association Education Foundation, its goal is to lead America’s restaurant industry into a new era of prosperity, prominence and participation, enhancing the quality of life for all we serve.
The National Restaurant Association produces research to benefit the restaurant industry. Its flagship research publication is the annual Restaurant Industry Forecast, which includes economic, workforce, consumer and menu trends, as well as information for restaurant operators to overcome current challenges and position themselves for future growth. The 2013 Restaurant Industry Forecast is available for free to NRA members. For more information, visit Restaurant.org/Forecast.
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Graphic Analysis of the Industry
What’s in Store for Restaurant-Industry Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a30
State Economic Data and Outlook for Restaurant Sales and Jobs . . . . . . . . . . . . . . . . . . . a31
43 Years of Restaurant Industry Sales (1971 - 2013) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a32
Restaurant Sales by U.S. Census Region . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a32
Restaurant Workforce Expected to Approach 14.4 Million by 2023 . . . . . . . . . . . . . . . . . . . a33
Top States: 2013 Restaurant Sales Growth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a33
Top States: 2013 Restaurant Sales Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a33
Sales/Market Share
QSR Chains Ranked by Systemwide Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a34
Casual Chains Ranked by Systemwide Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a34
Family Chains Ranked by Systemwide Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a34
Fast-Casual Chains Ranked by Systemwide Sales . . . . . . . . . . . . . . . . . . . . . . . . . a34
Hamburger Chains Ranked by Systemwide Sales . . . . . . . . . . . . . . . . . . . . . . . . . . a35
Chicken Chains Ranked by Systemwide Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . a35
Sandwich Chains Ranked by Systemwide Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . a35
Pizza Chains Ranked by Systemwide Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a35
Top 100 Restaurant Chains Ranked by Systemwide Food Sales . . . . . . . . . . . . . . . . . . . . a36
FOODSERVICE INDUSTRY PROFILE
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Graphic Analysis of the Industry
National Restaurant Association | Restaurant.org/Forecast6
Sales Outlook
What’s in Store forRestaurant-Industry SalesRestaurant-industry food-and-drink sales: Projections for 2013
GROUP I — COMMERCIAL RESTAURANT SERVICES1
EATING PLACES
Fullservice restaurants2 $202,192,319 $208,055,896 2.9% 0.2%
Quickservice restaurants3 179,333,886 188,121,247 4.9% 1.7%
Cafeterias, grill-buffets and buffets4 8,258,396 8,266,655 0.1% -2.8%
Snack and nonalcoholic-beverage bars 27,857,563 29,055,439 4.3% 1.4%
Social caterers 7,934,390 8,378,716 5.6% 2.9%
TOTAL EATING PLACES $425,576,554 $441,877,953 3.8% 0.9%
Bars and taverns 18,873,379 19,458,454 3.1% 0.1%
TOTAL EATING-AND-DRINKING PLACES $444,449,933 $461,336,407 5 3.8% 0.9%
MANAGED SERVICES6
Manufacturing and industrial plants $7,396,603 $7,777,779 5.2% 2.3%
Commercial and office buildings 2,746,855 2,824,866 2.8% -0.1%
Hospitals and nursing homes 5,359,107 5,654,603 5.5% 2.1%
Colleges and universities 14,091,878 14,542,819 3.2% 0.2%
Primary and secondary schools 6,223,126 6,459,605 3.8% 0.9%
In-transit restaurant services (airlines) 2,215,043 2,285,925 3.2% 0.5%
Recreation and sports centers 5,842,380 6,076,076 4.0% 1.3%
TOTAL MANAGED SERVICES $43,874,992 $45,621,673 4.0% 1.0%
LODGING PLACES
Hotel restaurants $31,216,777 $32,733,913 4.9% 1.9%
Other accommodation restaurants 397,940 411,510 3.4% 0.5%
TOTAL LODGING PLACES $31,614,717 $33,145,423 4.8% 1.9%
Retail-host restaurants7 34,009,322 35,210,165 3.5% 0.6%
Recreation and sports8 13,793,316 14,093,837 2.2% -0.6%
Mobile caterers 654,754 680,377 3.9% 1.0%
Vending and nonstore retailers9 12,013,098 12,460,106 3.7% 0.6%
TOTAL — GROUP I $580,410,132 $602,547,988 3.8% 0.9%
GROUP II — NONCOMMERCIAL RESTAURANT SERVICES10
Employee restaurant services11 $415,400 $430,769 3.7% 0.0%
Public and parochial elementary, secondary schools 6,821,446 7,054,572 3.4% 0.5%
Colleges and universities 7,434,207 7,650,575 2.9% -0.1%
Transportation 2,199,243 2,304,062 4.8% 2.0%
Hospitals12 16,263,246 16,995,092 4.5% 0.5%
Nursing homes, homes for the aged, blind, orphans,
and the mentally and physically disabled13 8,002,379 8,210,441 2.6% -0.4%
Clubs, sporting and recreational camps 9,473,030 9,711,951 2.5% -0.4%
Community centers 2,941,315 3,050,144 3.7% 0.7%
TOTAL — GROUP II $53,550,266 $55,407,606 3.5% 0.2%
TOTAL — GROUPS I AND II $633,960,398 $657,955,594 3.8% 0.8%
GROUP III — MILITARY RESTAURANT SERVICES14
Officers’ and NCO clubs (Open mess) $1,665,433 $1,718,727 3.2% 0.5%
Military exchanges 771,009 804,934 4.4% 1.2%
TOTAL — GROUP III $2,436,442 $2,523,661 3.6% 0.7%
GRAND TOTAL $636,396,840 $660,479,255 3.8% 0.8%
FOOTNOTES:
1 Data are given only for establishments with payroll.
2 Waiter/waitress service is provided, and the order is taken while the patron is seated. Patrons pay after they eat.
3 Patrons generally order at a cash register or select items from a food bar and pay before they eat.
4 Formerly commercial cafeterias.
5 Food-and-drink sales for nonpayroll establishments are projected to total $13,188,695,000.
6 Also referred to as onsite foodservice and food contractors.
7 Includes health-and-personal-care- store restaurants, general-merchandise-store restaurants, variety-store restaurants, food-store restaurants and grocery-store restaurants (including a portion of delis and all salad bars), gasoline/service-station restaurants and miscellaneous retailers.
8 Includes movies, bowling lanes, recreation and sport centers.
9 Includes sales of hot food, sandwiches, pastries, coffee and other hot beverages.
10 Business, educa-tional, governmental or institutional organizations that operate their own restaurant services.
11 Includes industrial and commercial organizations, seagoing and inland- waterway vessels.
12 Includes voluntary and proprietary hospitals; long-term general, TB, nervous and mental hospitals; and sales or commercial equivalent to employ-ees in state and local short-term hospitals and federal hospitals.
13 Sales (commercial equivalent) calculated for nursing homes and homes for the aged only. All others in this grouping make no charge for food served either in cash or in kind.
14 Continental United States only.
‘12-’13 % 2012 Projected 2013 Projected ’12-’13 % Real Growth F&D Sales ($000) F&D Sales ($000) Change Change
Source: National Restaurant Association 2013 Restaurant Industry Forecast
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Graphic Analysis of the Industry
National Restaurant Association | Restaurant.org/Forecast54
Appendix A
Source: Economic indicators and restaurant sales: National Restaurant Association; Industry employment: National Restaurant Association projections, based on historical data from the Bureau of Labor Statistics
1 National growth rates for these indicators for 2013 are expected to be 1.5 percent for total employment, 1.5 percent for real disposable personal income and 1.0 percent for total
population. 2 State restaurant-sales figures are in current dollars and are not adjusted for menu price inflation. Restaurant sales include sales at eating places and managed-restau-
rant-services providers (contract foodservice). Sales at hotel- and casino-owned restaurants are not included in this grouping. National sales for this grouping are projected to
increase at a 3.8 percent rate in 2013. 3 Includes employment in all eating-and-drinking-place occupations, plus employment in foodservice positions that are not located at
eating-and-drinking places. 4 Real disposable income.
Here’s where key economic indicators are headed in each state in 2013, as well as the National Restaurant Association’s
projections for restaurant sales in 2013 and foodservice employment over the next decade.
Alabama 1.7% 1.9% 0.9% $6,168,872 $6,403,289 3.8% 167,200 190,700 23,500 14.1% 1.3%
Alaska 1.6% 1.9% 1.1% $1,262,997 $1,312,254 3.9% 27,700 31,600 3,900 14.1% 1.3%
Arizona 2.7% 3.0% 2.9% $10,109,589 $10,503,863 3.9% 262,200 303,800 41,600 15.9% 1.5%
Arkansas 1.7% 1.2% 0.7% $3,372,442 $3,490,477 3.5% 114,200 130,000 15,800 13.8% 1.3%
California 1.7% 1.6% 1.2% $64,576,679 $67,371,724 4.3% 1,475,100 1,615,600 140,500 9.5% 0.9%
Colorado 1.9% 2.5% 1.4% $9,102,719 $9,466,827 4.0% 239,400 272,000 32,600 13.6% 1.3%
Connecticut 1.2% 0.4% 0.2% $5,890,686 $6,067,406 3.0% 144,200 151,400 7,200 5.0% 0.5%
Delaware 1.5% 1.4% 1.1% $1,577,344 $1,637,283 3.8% 44,100 50,200 6,100 13.8% 1.3%
District of Columbia 0.6% 0.5% 0.9% $2,594,773 $2,682,995 3.4% 52,800 56,100 3,300 6.3% 0.6%
Florida 2.0% 2.1% 2.0% $31,828,444 $33,337,112 4.7% 844,800 968,500 123,700 14.6% 1.4%
Georgia 1.7% 1.5% 1.7% $15,400,803 $15,986,034 3.8% 378,200 431,300 53,100 14.0% 1.3%
Hawaii 1.6% 1.5% 0.8% $3,587,462 $3,716,610 3.6% 85,100 89,400 4,300 5.1% 0.5%
Idaho 1.8% 1.5% 1.3% $1,865,307 $1,936,189 3.8% 57,800 64,000 6,200 10.7% 1.0%
Illinois 0.6% 0.6% 0.4% $20,917,197 $21,714,142 3.8% 517,900 553,400 35,500 6.9% 0.7%
Indiana 1.4% 0.8% 0.7% $8,952,397 $9,229,921 3.1% 296,100 319,000 22,900 7.7% 0.7%
Iowa 1.2% 1.0% 0.3% $3,372,128 $3,466,548 2.8% 140,300 151,000 10,700 7.6% 0.7%
Kansas 1.2% 1.3% 0.8% $3,716,885 $3,835,825 3.2% 125,900 137,300 11,400 9.1% 0.9%
Kentucky 1.7% 1.0% 0.9% $6,028,112 $6,251,153 3.7% 191,300 207,900 16,600 8.7% 0.8%
Louisiana 1.4% 1.0% 0.5% $6,572,767 $6,809,387 3.6% 197,300 210,800 13,500 6.8% 0.7%
Maine 1.0% 0.3% 0.3% $1,943,160 $2,001,455 3.0% 58,700 63,400 4,700 8.0% 0.8%
Maryland 1.0% 1.1% 0.5% $9,918,088 $10,285,057 3.7% 232,700 249,000 16,300 7.0% 0.7%
Massachusetts 1.2% 1.8% 0.5% $12,779,254 $13,149,853 2.9% 313,500 331,700 18,200 5.8% 0.6%
Michigan 1.4% 1.0% 0.2% $12,700,265 $13,119,374 3.3% 390,900 414,700 23,800 6.1% 0.6%
Minnesota 1.4% 1.3% 0.8% $7,983,259 $8,254,690 3.4% 246,300 262,800 16,500 6.7% 0.7%
Mississippi 1.2% 0.7% 0.8% $3,318,334 $3,421,203 3.1% 109,000 120,300 11,300 10.4% 1.0%
Missouri 1.1% 1.2% 0.6% $8,875,749 $9,142,022 3.0% 275,100 294,400 19,300 7.0% 0.7%
Montana 1.3% 1.1% 1.1% $1,412,415 $1,464,675 3.7% 49,700 52,800 3,100 6.2% 0.6%
Nebraska 1.8% 2.9% 0.5% $2,368,249 $2,448,770 3.4% 88,500 94,400 5,900 6.7% 0.6%
Nevada 1.8% 1.7% 2.5% $5,553,697 $5,764,738 3.8% 192,100 220,600 28,500 14.8% 1.4%
New Hampshire 1.5% 1.2% 0.6% $2,277,453 $2,345,776 3.0% 60,900 65,700 4,800 7.9% 0.8%
New Jersey 1.3% 1.4% 0.4% $13,724,895 $14,191,541 3.4% 318,200 337,800 19,600 6.2% 0.6%
New Mexico 1.7% 1.5% 1.2% $3,018,145 $3,129,817 3.7% 83,400 93,800 10,400 12.5% 1.2%
New York 1.3% 1.4% 0.3% $32,297,042 $33,569,546 3.9% 750,900 801,500 50,600 6.7% 0.7%
North Carolina 1.7% 1.8% 1.8% $14,856,027 $15,435,412 3.9% 411,800 467,400 55,600 13.5% 1.3%
North Dakota 4.0% 4.1% 1.1% $810,228 $849,118 4.8% 39,500 45,300 5,800 14.7% 1.4%
Ohio 1.2% 0.7% 0.2% $16,811,969 $17,417,199 3.6% 526,700 558,600 31,900 6.1% 0.6%
Oklahoma 1.5% 1.0% 0.7% $4,941,763 $5,134,492 3.9% 151,200 167,400 16,200 10.7% 1.0%
Oregon 1.8% 1.9% 1.6% $6,277,960 $6,491,411 3.4% 171,900 192,600 20,700 12.0% 1.1%
Pennsylvania 1.2% 0.7% 0.1% $17,282,424 $17,835,462 3.2% 535,000 561,700 26,700 5.0% 0.5%
Rhode Island 0.9% 0.3% 0.2% $1,895,197 $1,942,577 2.5% 49,600 52,800 3,200 6.5% 0.6%
South Carolina 1.3% 0.8% 1.2% $7,244,259 $7,508,674 3.6% 196,600 220,300 23,700 12.1% 1.1%
South Dakota 1.4% 1.4% 1.0% $1,031,230 $1,069,386 3.7% 43,400 47,600 4,200 9.7% 0.9%
Tennessee 1.6% 1.0% 0.9% $9,534,084 $9,858,243 3.4% 267,600 290,800 23,200 8.7% 0.8%
Texas 2.4% 1.8% 1.8% $38,867,017 $40,810,368 5.0% 1,074,200 1,245,000 170,800 15.9% 1.5%
Utah 2.0% 2.5% 1.7% $3,367,557 $3,505,627 4.1% 103,300 117,700 14,400 13.9% 1.3%
Vermont 0.6% 0.2% 0.3% $836,737 $858,493 2.6% 24,700 26,400 1,700 6.9% 0.7%
Virginia 1.6% 1.5% 1.0% $13,417,505 $13,913,952 3.7% 348,100 383,600 35,500 10.2% 1.0%
Washington 1.9% 1.8% 1.1% $10,519,473 $10,887,655 3.5% 280,200 310,200 30,000 10.7% 1.0%
West Virginia 1.3% 0.8% 0.1% $2,102,986 $2,157,663 2.6% 74,200 78,000 3,800 5.1% 0.5%
Wisconsin 1.1% 0.7% 0.4% $7,115,646 $7,336,231 3.1% 254,100 269,500 15,400 6.1% 0.6%
Wyoming 1.1% 2.7% 0.8% $818,094 $849,182 3.8% 26,400 28,200 1,800 6.8% 0.7%
Total Real Total 2012 2013 ‘12-’13 2013 2023 ‘13-’23 ‘13-’23 Avg. Annl. Employment DPI4 Population Sales Sales % Change Employment Employment Jobs Added % Change % Change
State Economic Indicators1
% change, 2012-2013Growth in Restaurant Sales2
2012-2013 ($000)Restaurant-and-Foodservice Employment3
2013-2023
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Graphic Analysis of the Industry
Source: National Restaurant Association 2013 Restaurant Industry Forecast
Restaurant.org/Forecast | National Restaurant Association 9
Sales Outlook
Restaurant Sales by U.S. Census RegionGrowth in the restaurant industry typically varies significantly by region of the country, and is most heavily influenced
by gains in employment, disposable income and population.
Regional National
• Jobs 1.1% 1.5%
• Income 0.7% 1.5%
• Population 0.3% 1.0%
Restaurant
Sales 3.5% 3.8%
East North Central2013 Projected Growth:
Regional National
• Jobs 1.6% 1.5%
• Income 1.2% 1.5%
• Population 0.9% 1.0%
Restaurant
Sales 3.5% 3.8%
East South Central2013 Projected Growth:
Regional National
• Jobs 1.3% 1.5%
• Income 1.2% 1.5%
• Population 0.3% 1.0%
Restaurant
Sales 3.6% 3.8%
Middle Atlantic2013 Projected Growth:
Regional National
• Jobs 2.0% 1.5%
• Income 2.3% 1.5%
• Population 1.9% 1.0%
Restaurant
Sales 3.9% 3.8%
Mountain2013 Projected Growth:
Regional National
• Jobs 1.1% 1.5%
• Income 1.1% 1.5%
• Population 0.4% 1.0%
Restaurant
Sales 2.9% 3.8%
New England2013 Projected Growth:
Regional National
• Jobs 1.7% 1.5%
• Income 1.6% 1.5%
• Population 1.2% 1.0%
Restaurant
Sales 4.1% 3.8%
Pacific2013 Projected Growth:
Regional National
• Jobs 1.6% 1.5%
• Income 1.6% 1.5%
• Population 1.5% 1.0%
Restaurant
Sales 4.0% 3.8%
South Atlantic2013 Projected Growth:
Regional National
• Jobs 1.4% 1.5%
• Income 1.5% 1.5%
• Population 0.6% 1.0%
Restaurant
Sales 3.2% 3.8%
West North Central2013 Projected Growth:
Regional National
• Jobs 2.1% 1.5%
• Income 1.6% 1.5%
• Population 1.4% 1.0%
Restaurant
Sales 4.6% 3.8%
West South Central2013 Projected Growth:
1 Regional restaurant sales growth figures are based on current dollars and not adjusted for menu price inflation. For definition of restaurant sales included in this grouping
see footnote on page 54. 2 Economic indicators show growth in region’s total employment, real disposable personal income and total population.
Restaurant-Industry Sales over Five Years 2009-2013
Source: National Restaurant Association *Projected
2009 2010 ‘09-’10 2011 ‘10-’11 2012 ‘11-’12 2013* ‘12-’13 Sales ($000) Sales ($000) Change Sales ($000) Change Sales ($000) Change Sales ($000) Change
COMMERCIAL RESTAURANT SERVICES $519,554,791 $535,049,233 3.0% $556,900,813 4.1% $580,410,132 4.2% $602,547,988 3.8%
Eating Places 384,111,349 393,086,667 2.3% 408,323,404 3.9% 425,576,554 4.2% 441,877,953 3.8%
Fullservice restaurants 186,109,057 189,459,020 1.8% 196,112,821 3.5% 202,192,319 3.1% 208,055,896 2.9%
Quickservice restaurants 159,010,327 163,041,239 2.5% 169,823,755 4.2% 179,333,886 5.6% 188,121,247 4.9%
Cafeterias, grill-buffets and buffets 7,768,603 8,009,430 3.1% 8,233,694 2.8% 8,258,396 0.3% 8,266,655 0.1%
Snack and nonalcoholic-beverage bars 24,504,498 25,495,295 4.0% 26,632,386 4.5% 27,857,563 4.6% 29,055,439 4.3%
Social caterers 6,718,864 7,081,683 5.4% 7,520,748 6.2% 7,934,390 5.5% 8,378,716 5.6%
Bars and taverns 17,305,549 17,755,493 2.6% 18,323,669 3.2% 18,873,379 3.0% 19,458,454 3.1%
TOTAL EATING-AND-DRINKING PLACES $401,416,898 $410,842,160 2.3% $426,647,073 3.8% $444,449,933 4.2% $461,336,407 3.8%
NONCOMMERCIAL RESTAURANT SERVICES $47,881,491 $49,460,016 3.3% $51,705,592 4.5% $53,550,266 3.6% $55,407,606 3.5%
MILITARY RESTAURANT SERVICES $2,149,353 $2,240,169 4.2% $2,346,921 4.8% $2,436,442 3.8% $2,523,661 3.6%
TOTAL INDUSTRY SALES $569,585,635 $586,749,418 3.0% $610,953,329 4.1% $636,396,840 4.2% $660,479,255 3.8%
Restaurant.org/Forecast | National Restaurant Association 5
Sales Outlook
43 Years of Restaurant-Industry* SalesThe chart shows growth in the number of dollars spent each year in the restaurant industry, as well as real
(inflation-adjusted) sales growth.
Source: National Restaurant Association
*The National Restaurant Association defines the restaurant industry as that which encompasses all meals and snacks prepared away from home,
including all takeout meals and beverages.
3.0%
4.4%
5.1%
-0.2%
3.0%
5.0%
4.2%
3.2%
1.6%
-0.1%
1.2%
1.6%
3.8% 3.8%
2.1%
2.5%
4.0%
2.8%
1.2%
0.5%
-0.2%
2.1%2.3%
2.9%2.7%
1.5%
2.0%
3.0% 2.9% 3.0%
0.8%
1.2%
2.1%
3.0%
2.2%
1.6%
1.0%
-0.9%
-3.0%
0.5%
1.6%
1.3%
0.8%
7.7%
8.4%
12.8%
11.6%
11.8%
11.5%
10.8%
12.4%12.3%
9.2%
9.9%
6.9%
8.0%
8.3%
5.8%
6.6%
7.9%
7.2%
6.1%
5.3%
3.4%
4.2%4.4%
4.7%5.0%
4.2%
4.6%
5.8%
5.3%
5.5%
4.6%
5.3%
4.5%
6.2%
5.3%
4.7%
4.8%
3.5%
-0.6%
3.0%
4.1% 4.2%
3.8%
2013 Current Dollar Growth: 3.8%
Real (Inflation-Adjusted) Growth: 0.8%
1971 1980 1990 2000 2010 2013
RESTAURANT-INDUSTRY
SHARE OF THE FOOD DOLLAR
RESTAURANT-INDUSTRY
SALES
RESTAURANT-INDUSTRY
EMPLOYMENT *Projected
11.6million
13.1million
14.4million
2003 20232013* *
*Projected
1955 Present
25% 47%
2013*
(Billions of
Current Dollars)
2000
1990
1980
1970
$660.5$379.0
$239.3
$119.6
$42.8
Current dollar growth Real (inflation-adjusted) growth
332013 CHAIN RESTAURANT OPERATORS®
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National Restaurant Association | Restaurant.org/Forecast10
Sales Outlook
Restaurant Sales Growth in 2013 (Projected)See state information appendix on page 54 for full sales projections for all states
Source: National Restaurant Association
*State restaurant sales figures are in current dollars and not adjusted for menu price inflation. For definition of restaurant sales included in this grouping see footnote on page 54.
National sales for this group are projected to increase at a 3.8 percent rate in 2013.
WA3.5%
OR3.4%
CA4.3%
NV3.8%
AZ3.9%
NM3.7%
AK3.9%
HI3.6%
TX5.0%
OK3.9%
KS3.2%
CO4.0%
UT4.1%
WY3.8%
ID3.8%
MT3.7%
NE3.4%
SD3.7%
ND4.8%
AR3.5%
MO3.0%
IA2.8%
MN3.4%
IL3.8%
WI3.1%
MI3.3%
MS3.1%
LA3.6%
FL4.7%
AL3.8%
GA3.8%
SC3.6%
NC3.9%TN
3.4%
IN3.1%
KY3.7%
OH3.6%
WV2.6% VA
3.7%
PA3.2%
NY3.9%
ME3.0%
NH: 3.0%
VT: 2.6%
DC: 3.4%
MD: 3.7%
DE: 3.8%
NJ: 3.4%
MA2.9%
CT3.0%
RI2.5%
2013 Restaurant Sales GrowthProjected increase in restaurant
sales in 2013
1 Texas 5.0%
2 North Dakota 4.8%
3 Florida 4.7%
4 California 4.3%
5 Utah 4.1%
6 Colorado 4.0%
7 New York 3.9%
8 Alaska 3.9%
9 Oklahoma 3.9%
10 Arizona 3.9%
Source: National Restaurant Association
TOP 10 STATES
2013 Restaurant Sales VolumeProjected restaurant sales
volume in 2013 ($000)
1 California $67,371,724
2 Texas $40,810,368
3 New York $33,569,546
4 Florida $33,337,112
5 Illinois $21,714,142
6 Pennsylvania $17,835,462
7 Ohio $17,417,199
8 Georgia $15,986,034
9 North Carolina $15,435,412
10 New Jersey $14,191,541
Source: National Restaurant Association
3.9% or Higher 3.1% to 3.5%
3.6% to 3.8% 3.0% or Less
Graphic Analysis of the Industry
Restaurant.org/Forecast | National Restaurant Association 43
Workforce Outlook
TOTAL RESTAURANT-INDUSTRY EMPLOYMENT 13,110,000 14,400,000 1,290,000 9.8% 0.9%
Foodservice Managers 332,000 355,000 23,000 6.9% 0.7%
Food-Preparation-and-Serving-Related Occupations 11,971,000 13,204,000 1,233,000 10.3% 1.0%
Supervisors, food-preparation and -serving workers 960,000 1,073,000 113,000 11.8% 1.1%
Chefs and head cooks 108,000 120,000 12,000 11.1% 1.1%
First-line supervisors/managers of
food-preparation and -serving workers 852,000 953,000 101,000 11.9% 1.1%
Cooks and food-preparation workers 3,085,000 3,389,000 304,000 9.9% 0.9%
Cooks 2,205,000 2,422,000 217,000 9.8% 0.9%
Cooks, fast food 580,000 630,000 50,000 8.6% 0.8%
Cooks, institution and cafeteria 430,000 472,000 42,000 9.8% 0.9%
Cooks, private household 4,000 4,000 0 0.0% 0.0%
Cooks, restaurant 987,000 1,105,000 118,000 12.0% 1.1%
Cooks, short order 180,000 185,000 5,000 2.8% 0.3%
Cooks, all other 24,000 26,000 2,000 8.3% 0.8%
Food-preparation workers 880,000 967,000 87,000 9.9% 0.9%
Food-and-beverage-serving workers 6,593,000 7,322,000 729,000 11.1% 1.1%
Bartenders 529,000 575,000 46,000 8.7% 0.8%
Fast-food and counter workers 3,418,000 3,842,000 424,000 12.4% 1.2%
Combined food-preparation and -serving
workers, including fast food 2,957,000 3,358,000 401,000 13.6% 1.3%
Counter attendants, cafeteria,
food concession, and coffee shop 461,000 484,000 23,000 5.0% 0.5%
Waiters and waitresses 2,418,000 2,655,000 237,000 9.8% 0.9%
Food servers, nonrestaurant 228,000 250,000 22,000 9.6% 0.9%
Other food-preparation and -serving-related workers 1,333,000 1,420,000 87,000 6.5% 0.6%
Dining room and cafeteria attendants and
bartender helpers 411,000 431,000 20,000 4.9% 0.5%
Dishwashers 536,000 583,000 47,000 8.8% 0.8%
Hosts and hostesses, restaurant, lounge, and
coffee shop 340,000 358,000 18,000 5.3% 0.5%
All other food-preparation and -serving-related
workers 46,000 48,000 2,000 4.3% 0.4%
Other Eating-and-Drinking Place Occupations* 807,000 841,000 34,000 4.2% 0.4%
*Includes operational, business, financial, entertainment, sales, administrative and transportation occupations
Source: National Restaurant Association projections, based on historical data from the Bureau of Labor Statistics
Restaurant Workforce Expected to Reach 14.4 Million by 2023Growth in restaurant-industry employment by occupation, 2013 to 2023
—— EMPLOYMENT CHANGE, 2013-2023 —— 2013 2023 Jobs Total % Avg. Annual Employment Employment Added Change % Change
Restaurant Job Growth Projected to Outpace
14th Straight YearAnnual job growth: eating-and-
drinking places versus total U.S.
employmentSource: Bureau of Labor Statistics, National Restaurant Association projections *Projected
JOB GROWTH
Total U.S. Employment Eating-and-Drinking-Place Employment
2008 2009 2010 2011 2012* 2013*
0.1%
-0.6%-2.1%
-4.4%
-0.2%
-0.7%
2.5%
1.1%
3.0%
1.4%
2.4%
1.5%
National Restaurant Association | Restaurant.org/Forecast10
Sales Outlook
Restaurant Sales Growth in 2013 (Projected)See state information appendix on page 54 for full sales projections for all states
Source: National Restaurant Association
*State restaurant sales figures are in current dollars and not adjusted for menu price inflation. For definition of restaurant sales included in this grouping see footnote on page 54.
National sales for this group are projected to increase at a 3.8 percent rate in 2013.
WA3.5%
OR3.4%
CA4.3%
NV3.8%
AZ3.9%
NM3.7%
AK3.9%
HI3.6%
TX5.0%
OK3.9%
KS3.2%
CO4.0%
UT4.1%
WY3.8%
ID3.8%
MT3.7%
NE3.4%
SD3.7%
ND4.8%
AR3.5%
MO3.0%
IA2.8%
MN3.4%
IL3.8%
WI3.1%
MI3.3%
MS3.1%
LA3.6%
FL4.7%
AL3.8%
GA3.8%
SC3.6%
NC3.9%TN
3.4%
IN3.1%
KY3.7%
OH3.6%
WV2.6% VA
3.7%
PA3.2%
NY3.9%
ME3.0%
NH: 3.0%
VT: 2.6%
DC: 3.4%
MD: 3.7%
DE: 3.8%
NJ: 3.4%
MA2.9%
CT3.0%
RI2.5%
2013 Restaurant Sales GrowthProjected increase in restaurant
sales in 2013
1 Texas 5.0%
2 North Dakota 4.8%
3 Florida 4.7%
4 California 4.3%
5 Utah 4.1%
6 Colorado 4.0%
7 New York 3.9%
8 Alaska 3.9%
9 Oklahoma 3.9%
10 Arizona 3.9%
Source: National Restaurant Association
TOP 10 STATES
2013 Restaurant Sales VolumeProjected restaurant sales
volume in 2013 ($000)
1 California $67,371,724
2 Texas $40,810,368
3 New York $33,569,546
4 Florida $33,337,112
5 Illinois $21,714,142
6 Pennsylvania $17,835,462
7 Ohio $17,417,199
8 Georgia $15,986,034
9 North Carolina $15,435,412
10 New Jersey $14,191,541
Source: National Restaurant Association
3.9% or Higher 3.1% to 3.5%
3.6% to 3.8% 3.0% or Less
Chain Store Guide®34
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Graphic Analysis of the IndustryQSR CHAINS
(ranked by systemwide sales)
RANK CHAINSYSTEMWIDE
SALESMARKET SHARE UNITS
1 McDonald's $88,289,800,000 57.37% 33,510
2 Subway $18,100,000,000 11.76% 17,401
3 KFC $17,500,000,000 11.37% 36,147
4 Burger King $15,841,500,000 10.29% 12,512
5 Starbucks/Seattle's Best Coffee $14,160,000,000 9.20% 17,244
Total $153,891,300,000 100.00% 116,814
CASUAL DINING CHAINS(ranked by systemwide sales)
RANK CHAINSYSTEMWIDE
SALESMARKET SHARE UNITS
1 Applebee's Neighborhood Grill & Bar $4,425,000,000 24.94% 2,034
2 Chili's Grill & Bar $3,976,093,000 22.41% 1,549
3 Olive Garden Italian Restaurant $3,632,000,000 20.47% 809
4 Outback Steakhouse $3,068,000,000 17.29% 975
5 Red Lobster $2,643,000,000 14.90% 706
Total $17,744,093,000 100.00% 6,073
FAMILY CHAINS(ranked by systemwide sales)
RANK CHAINSYSTEMWIDE
SALESMARKET SHARE UNITS
1 IHOP Restaurant $2,700,000,000 27.20% 1,581
2 Denny's $2,500,000,000 25.18% 1,686
3 Cracker Barrel Old Country Store $2,059,000,000 20.74% 621
4 Golden Corral Buffet & Grill $1,683,683,000 16.96% 482
5 Bob Evans Restaurant $984,491,000 9.92% 565
Total $9,927,174,000 100.00% 4,935
FAST-CASUAL CHAINS(ranked by systemwide sales)
RANK CHAINSYSTEMWIDE
SALESMARKET SHARE UNITS
1 Panera Bread $3,860,954,000 42.39% 1,541
2 Chipotle Mexican Grill $2,731,224,000 29.99% 1,230
3 Five Guys Burgers and Fries $1,060,000,000 11.64% 750
4 Zaxby's $860,000,000 9.44% 545
5 Einstein Bros./Noah's/Manhattan Bagels $595,000,000 6.53% 773
Total $9,107,178,000 100.00% 4,839
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Graphic Analysis of the IndustryHAMBURGER CHAINS(ranked by systemwide sales)
RANK CHAINSYSTEMWIDE
SALESMARKET SHARE UNITS
1 McDonald's $88,289,800,000 73.50% 34,480
2 Burger King $15,841,500,000 13.19% 12,997
3 Wendy's Old Fashioned Hamburgers $9,100,000,000 7.58% 6,560
4 Sonic America's Drive-In $3,790,661,000 3.16% 3,549
5 Jack in the Box $3,100,000,000 2.58% 2,250
Total $120,121,961,000 100.00% 59,836
CHICKEN CHAINS(ranked by systemwide sales)
RANK CHAINSYSTEMWIDE
SALESMARKET SHARE UNITS
1 KFC $17,500,000,000 62.47% 18,198
2 Chick-fil-A $4,600,000,000 16.42% 1,691
3 Buffalo Wild Wings $2,460,000,000 8.78% 891
4 Popeyes Louisiana Kitchen $2,253,000,000 8.04% 2,104
5 Church's Chicken $1,200,000,000 4.28% 1,700
Total $28,013,000,000 100.00% 24,584
SANDWICH CHAINS(ranked by systemwide sales)
RANK CHAINSYSTEMWIDE
SALESMARKET SHARE UNITS
1 Subway $18,100,000,000 67.12% 38,563
2 Panera Bread $3,860,954,000 14.32% 1,652
3 Arby's $2,850,000,000 10.57% 3,480
4 Quiznos $1,340,000,000 4.97% 2,850
5 Jimmy John's Gourmet Sandwich Shop $815,000,000 3.02% 1,371
Total $26,965,954,000 100.00% 47,916
PIZZA CHAINS(ranked by systemwide sales)
RANK CHAINSYSTEMWIDE
SALESMARKET SHARE UNITS
1 Pizza Hut $12,600,000,000 49.92% 14,357
2 Domino's Pizza $7,400,000,000 29.32% 10,255
3 Papa John's Pizza $2,846,803,000 11.28% 4,163
4 Little Caesars Pizza $1,450,000,000 5.74% 3,500
5 Boston Pizza $943,053,000 3.74% 348
Total $25,239,856,000 100.00% 32,623
Chain Store Guide®36
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Graphic Analysis of the Industry
Rank Chain Parent Company Sales1 McDonald's McDonald's Corporation $88,289,800,0002 Subway Doctor's Associates Inc. $18,100,000,0003 KFC YUM! Brands Inc. $17,500,000,0004 Burger King Burger King Worldwide Inc. $15,841,500,0005 Starbucks/Seattle's Best Coffee Starbucks Corporation $14,160,000,0006 Pizza Hut YUM! Brands Inc. $12,600,000,0007 Wendy's Old Fashioned Hamburgers The Wendy's Company $9,100,000,0008 Domino's Pizza Domino's Pizza LLC $7,400,000,0009 Dunkin' Donuts Dunkin' Brands Group Inc. $6,900,000,00010 Taco Bell YUM! Brands Inc. $6,900,000,00011 Tim Hortons Tim Hortons Inc. $6,466,665,00012 Chick-fil-A Chick-fil-A Inc. $4,600,000,00013 Applebee's Neighborhood Grill & Bar DineEquity Inc. $4,425,000,00014 Chili's Grill & Bar Brinker International Inc. $3,976,093,00015 Panera Bread Panera Bread Company $3,860,954,00016 Sonic America's Drive-In Sonic Corp. $3,790,661,00017 Olive Garden Italian Restaurant Darden Restaurants Inc. $3,632,000,00018 Jack in the Box Jack in the Box Inc. $3,100,000,00019 Outback Steakhouse Bloomin' Brands Inc. $3,068,000,00020 Arby's Arby's Restaurant Group $2,850,000,00021 Papa John's Pizza Papa John's International Inc. $2,846,803,00022 Chipotle Mexican Grill Chipotle Mexican Grill Inc. $2,731,224,00023 IHOP Restaurant DineEquity Inc. $2,700,000,00024 Dairy Queen International Dairy Queen Inc. $2,660,000,00025 Red Lobster Darden Restaurants Inc. $2,643,000,00026 T.G.I. Friday's Carlson Restaurants Worldwide $2,625,000,00027 Denny's Denny's Corporation $2,500,000,00028 Buffalo Wild Wings Buffalo Wild Wings Inc. $2,460,000,00029 Popeyes Louisiana Kitchen AFC Enterprises Inc. $2,253,000,00030 Hardee's CKE Inc. $2,182,000,00031 Cracker Barrel Old Country Store Cracker Barrel Old Country Store Inc. $2,059,000,00032 Baskin-Robbins Dunkin' Brands Group Inc. $1,900,000,00033 The Cheesecake Factory The Cheesecake Factory Incorporated $1,743,806,00034 Panda Express Panda Restaurant Group Inc. $1,700,000,00035 Golden Corral Buffet & Grill Golden Corral Corp. $1,683,683,00036 Carl's Jr. CKE Inc. $1,650,000,00037 Texas Roadhouse Texas Roadhouse Inc. $1,545,000,00038 Ruby Tuesday Ruby Tuesday Inc. $1,494,288,00039 Little Caesars Pizza Little Caesar Enterprises Inc. $1,450,000,00040 Quiznos The Quiznos Master LLC $1,340,000,00041 Whataburger Whataburger Restaurants LLC $1,330,000,00042 Red Robin Gourmet Burgers & Spirits Red Robin Gourmet Burgers Inc. $1,300,000,00043 Church's Chicken Church's Chicken $1,200,000,00044 LongHorn Steakhouse Darden Restaurants Inc. $1,168,000,00045 Five Guys Burgers and Fries Five Guys Holdings Inc. $1,060,000,00046 P.F. Chang's China Bistro P.F. Chang's China Bistro Inc. $1,030,000,00047 Bob Evans Restaurant Bob Evans Farms Inc. $984,491,00048 Krispy Kreme Doughnuts Krispy Kreme Doughnut Corporation $980,000,00049 Waffle House Waffle House Inc. $960,000,00050 Hooters HOA Restaurant Group LLC $950,000,000
Top 100 Restaurant Chains Ranked by 2012 Systemwide Foodservice Sales
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Graphic Analysis of the Industry
Rank Chain Parent Company Sales51 Boston Pizza Boston Pizza International Inc. $943,053,00052 Zaxby's Zaxby's Franchising Inc. $860,000,00053 A&W Restaurant A&W Food Services of Canada Inc. $850,626,00054 Bojangles' Famous Chicken 'n Biscuits Bojangles' Restaurants Inc. $840,000,00055 HomeTown Buffet/Old Country Buffet Buffets, Inc. $820,000,00056 Jimmy John's Gourmet Sandwich Shop Jimmy John's Franchise LLC $815,000,00057 Steak 'n Shake Biglari Holdings Inc. $805,000,00058 Culver's Frozen Custard Culver Franchising System Inc. $770,000,00059 California Pizza Kitchen California Pizza Kitchen Inc. $715,000,00060 Logan's Roadhouse Logan's Roadhouse Inc. $710,000,00061 BJ's Restaurant & Brewhouse BJ's Restaurants Inc. $708,325,00062 Papa Murphy's Take 'N' Bake Pizza Papa Murphy's International Inc. $702,000,00063 Carrabba's Italian Grill Bloomin' Brands Inc. $697,000,00064 Long John Silver's Long John Silver's Inc. $684,000,00065 Perkins Restaurant & Bakery Perkins & Marie Callender's Inc. $677,000,00066 Romano's Macaroni Grill Macaroni Grill LLC $650,000,00067 Checkers/Rally's Hamburgers Checkers Drive-In Restaurants Inc. $644,000,00068 In-N-Out Burger In-N-Out Burger $625,000,00069 Del Taco Del Taco LLC $605,000,00070 Sbarro Sbarro Holdings LLC $602,000,00071 Einstein Bros./Noah's/Manhattan Bagels Einstein Noah Restaurant Group Inc. $595,000,00072 Qdoba Mexican Grill Jack in the Box Inc. $585,000,00073 Ruth's Chris Steak House Ruth's Hospitality Group Inc. $565,000,00074 CiCi's Pizza CiCi Enterprises LP $552,000,00075 Friendly's Friendly Ice Cream LLC $550,000,00076 Boston Market Boston Market Corporation $549,000,00077 El Pollo Loco El Pollo Loco Inc. $545,000,00078 White Castle White Castle Management Co. $530,000,00079 Jason's Deli Deli Management Inc. $520,000,00080 O'Charley's American Blue Ribbon Holdings LLC $513,000,00081 Bonefish Grill Bloomin' Brands Inc. $512,000,00082 Swiss Chalet Rotisserie and Grill Swiss Chalet Inc. $505,000,00083 Famous Dave's Famous Dave's of America Inc. $496,839,00084 The Keg Steakhouse & Bar Keg Restaurants Ltd. $486,727,00085 Pizza Pizza/Pizza 73 Pizza Pizza Limited $479,940,00086 Cold Stone Creamery Kahala Corp. $470,000,00087 Jamba Juice Jamba Inc. $460,000,00088 On The Border Mexican Grill & Cantina On The Border LLC $450,000,00089 Captain D's Seafood Kitchen Captain D's LLC $435,000,00090 Tony Roma's Romacorp Inc. $430,000,00091 Krystal The Krystal Co. $423,400,00092 Hard Rock Cafe Seminole Hard Rock Entertainment Inc. $420,000,00093 Chuck E. Cheese's CEC Entertainment Inc. $410,000,00094 McAlister's Deli McAlister's Corporation $400,000,00095 Maggiano's Little Italy Brinker International Inc. $388,600,00096 Round Table Pizza Round Table Franchise Corp. $384,000,00097 Joe's Crab Shack Ignite Restaurant Group $380,000,00098 Wingstop Wingstop Restaurants Inc. $378,900,00099 The Coffee Bean & Tea Leaf International Coffee & Tea LLC $370,000,000100 Moe's Southwest Grill Moe's Southwest Grill LLC $370,000,000
Top 100 Restaurant Chains Ranked by 2012 Systemwide Foodservice Sales
Chain Store Guide®38
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Name City StateA&W Food Services of Canada Inc. NORTH VANCOUVER BCA&W Restaurants Inc. LEXINGTON KYACG Pizza Partners LLC ATLANTA GAApplebee's Services Inc. KANSAS CITY MOArby's Restaurant Group ATLANTA GAAtlanta Bread Company ATLANTA GAAu Bon Pain - ABP Corporation BOSTON MAAuntie Anne's Inc. LANCASTER PABack Yard Burgers Inc. NASHVILLE TNBaldino's Inc. MARIETTA GABaskin-Robbins - BR IP Holder LLC CANTON MAbd's Mongolian Grill BURNSVILLE MNBen & Jerry's Franchising Inc. SOUTH BURLINGTON VTBennigan's Franchising Company LLC DALLAS TXBig Apple Bagel - BAB Inc. DEERFIELD ILBig Boy Restaurants International LLC WARREN MIBiggby Coffee - Global Orange Development EAST LANSING MIBlimpie International Inc. SCOTTSDALE AZBojangles' Restaurants Inc. CHARLOTTE NCBonanza Steakhouse - Homestyle Dining LLC PLANO TXBoston Pizza International Inc. RICHMOND BCBreadeaux Pizza - Askar Brands BLOOMFIELD HILLS MIBrown Derby Roadhouse Inc. HUDSON OHBruegger's Enterprises Inc. BURLINGTON VTBUCA Inc. ORLANDO FLBuffalo Wild Wings Inc. MINNEAPOLIS MNBuffets, Inc. EAGAN MNBurger King Restaurants of Canada Inc. TORONTO ONBurger King Worldwide Inc. MIAMI FLCamille's Franchise System LLC TULSA OKCampero USA DALLAS TXCaptain D's LLC NASHVILLE TNCarino's Italian - Fired Up Inc. AUSTIN TXCarl's Jr. CARPINTERIA CACarvel Corporation ATLANTA GACharley's Grilled Subs - Gosh Enterprises Inc. COLUMBUS OHCheckers Drive-In Restaurants Inc. TAMPA FLCheddar's Holding Corp. IRVING TXChester's International LLC BIRMINGHAM ALChevys Fresh Mex Restaurants CYPRESS CAChili's Grill & Bar DALLAS TXChuck E. Cheese's - CEC Entertainment Inc. IRVING TXChurch's Chicken ATLANTA GACiCi Enterprises LP COPPELL TXCinnabon Inc. ATLANTA GA
Franchise Headquarters
392013 CHAIN RESTAURANT OPERATORS®
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Name City StateCoco's Restaurants Inc. CARLSBAD CAThe Coffee Beanery Ltd. FLUSHING MIThe Western Sizzlin Corp. ROANOKE VACold Stone Creamery Inc. SCOTTSDALE AZCorner Bakery Café - CBC Restaurant Corp. DALLAS TXCosi Inc. DEERFIELD ILCountry Kitchen International MADISON WIDairy Queen Canada Inc. BURLINGTON ONDamon's International Inc. COLUMBUS OHD'Angelo Grilled Sandwiches DEDHAM MADel Taco LLC LAKE FOREST CADenny's Corporation SPARTANBURG SCDomino's Pizza LLC ANN ARBOR MIDonatos Pizzeria LLC COLUMBUS OHDunkin' Donuts - DD IP Holder CANTON MAEdo Japan Inc. CALGARY ABEinstein Noah Restaurant Group Inc. LAKEWOOD COEl Chico Restaurants Inc. DALLAS TXFamous Dave's of America Inc. MINNETONKA MNFamous Sam's Inc. OVERLAND PARK KSFazoli's Restaurant LLC LEXINGTON KYFigaro's Italian Pizza Inc. SALEM ORFirehouse Restaurant Group Inc. JACKSONVILLE FLThe Firkin Group of Pubs MARKHAM ONFive Guys Holdings Inc. LORTON VAFosters Freeze LLC RANCHO CUCAMONGA CAFox Restaurant Concepts SCOTTSDALE AZFresh Enterprises Inc. IRVINE CAFreshens Quality Brands ATLANTA GAFriendly Ice Cream LLC WILBRAHAM MAFrisch's Restaurants Inc. CINCINNATI OHFroots Franchising Companies Inc. AUSTIN TxGodfather's Pizza Inc. OMAHA NEGolden Corral Corp. RALEIGH NCGolden Rule Franchising Inc. MOUNTAIN BRK ALGood Times Restaurants Inc. GOLDEN COGrandy's Inc. LEWISVILLE TXGround Round I.O.C. LLC FREEPORT METhe Haagen-Dazs Shoppe Company Inc. MINNEAPOLIS MNHardee's Food Systems Inc. SAINT LOUIS MOHooters - HOA Restaurant Group LLC ATLANTA GAHoulihan's Restaurants Inc. LEAWOOD KSHuddle House Inc. ATLANTA GA
Franchise Headquarters
Chain Store Guide®40
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Name City StateHungry Howie's Pizza & Subs Inc. MADISON HEIGHTS MIIHOP Restaurant System GLENDALE CAInternational Coffee & Tea LLC LOS ANGELES CAInternational Dairy Queen Inc. EDINA MNJack in the Box Inc. SAN DIEGO CAJamba Inc. EMERYVILLE CAJason's Deli - Deli Management Inc. BEAUMONT TXJB's Family Restaurants Inc. TEMPE AZJeff Ruby Culinary Entertainment CINCINNATI OHJody Maroni's Development Co LLC GLENDALE CAThe Johnny Rockets Group Inc. ALISO VIEJO CAKFC Corporation LOUISVILLE KYKrispy Kreme Doughnut Corporation WINSTON SALEM NCThe Krystal Co. CHATTANOOGA TNLaRosa's Inc. CINCINNATI OHLee's Famous Recipes Inc. FORT WALTON BEACH FLLittle Caesar Enterprises Inc. DETROIT MILogan's Roadhouse Inc. NASHVILLE TNLong John Silver's Inc. LOUISVILLE KYLongHorn Steakhouse ORLANDO FLLube Holdings Inc. SHARON PALuby's Fuddruckers Restaurants LLC HOUSTON TXMacaroni Grill LLC DALLAS TXMaggiano's Little Italy DALLAS TXMaid-Rite Corp. DES MOINES IAManchu Wok Canada Inc. MARKHAM ONMarie Callender Pie Shops Inc. MEMPHIS TNMario's Pizza SCHNECKSVILLE PAMax & Erma's Restaurants Inc. DENVER COMcAlister's Corporation RIDGELAND MSMcDonald's Corporation OAK BROOK ILThe Melting Pot Restaurants Inc. TAMPA FLMenchie's Group Inc. ENCINO CAMoe's Southwest Grill LLC ATLANTA GAMr. Gatti's Inc. AUSTIN TXName City StateNathan's Famous Inc. JERICHO NYNestle Toll House Café - Crest Foods Inc. RICHARDSON TXNew York Fries - 122164 Canada Ltd. TORONTO ONNoble Roman's Inc. INDIANAPOLIS INNoodles & Company BROOMFIELD COO'Charley's Restaurants NASHVILLE TNOld Spaghetti Factory - The Dussin Group PORTLAND OR
Franchise Headquarters
412013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Name City StateOn The Border LLC IRVING TXThe Original Pancake House Franchising Inc. PORTLAND OROrion Food Systems LLC SIOUX FALLS SDOutback Steakhouse Restaurants TAMPA FLPanda Restaurant Group Inc. ROSEMEAD CAPanera Bread Company SUNSET HILLS MOPapa John's International Inc. LOUISVILLE KYPapa Murphy's International Inc. VANCOUVER WAParadise Bakery & Cafe Inc. SCOTTSDALE AZPeet's Coffee & Tea Inc. EMERYVILLE CAPenn's Fish House Inc. JACKSON MSPerkins Restaurant & Bakery MEMPHIS TNPeter Piper Inc. PHOENIX AZPetro's Chili & Chips - Pooles Restaurant Group LAWRENCEVILLE GAThe Phoenix Restaurant Group SANDY UTPizza Hut Inc. PLANO TXPizza Inn Holdings Inc. THE COLONY TXPizza Patron Inc. DALLAS TXPizzaville Inc. WOODBRIDGE ONPollo Tropical Operations Inc. MIAMI FLPonderosa Steakhouse - Homestyle Dining LLC PLANO TXPopeyes Louisiana Kitchen - AFC Enterprises Inc. DUNWOODY GAPret A Manger (USA) Ltd NEW YORK NYQdoba Restaurant Corporation WHEAT RIDGE COThe Quiznos Master LLC DENVER CORed Robin Gourmet Burgers Inc. GREENWOOD VILLAGE CORitter's - TRUFOODS LLC NEW YORK NYRomacorp Inc. PLANO TXRound Table Franchise Corp. CONCORD CARoy Rogers - Plamondon Companies Inc. FREDERICK MDRuby Tuesday Inc. MARYVILLE TNThe Ruby Restaurant Group IRVINE CARudy's - Ford Restaurant Group LAKEWAY TXRuth's Hospitality Group Inc. WINTER PARK FLSbarro Holdings LLC MELVILLE NYSchlotzsky's Ltd. AUSTIN TXThe Second Cup Coffee Ltd. MISSISSAUGA ONSeminole Hard Rock Entertainment Inc. ORLANDO FLShakey's USA ALHAMBRA CAShoney's North America Corp. NASHVILLE TNSimple Simon Pizza - J & H Foods Inc. TULSA OKSir Pizza - Fortner Foods MURFREESBORO TNSizzler USA Inc. CULVER CITY CA
Franchise Headquarters
Chain Store Guide®42
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Name City StateSkyline Chili Inc. FAIRFIELD OHSmashburger Master LLC DENVER COSmithfield's Chicken - S.C.N.B. CARY NCSmitty's Canada Ltd. CALGARY ABSonic Corp. OKLAHOMA CITY OKSonny's Franchise Company WINTER PARK FLStarbucks Corporation SEATTLE WAThe Steak n Shake Operations Inc. INDIANAPOLIS INStockade Companies LLC TAYLOR TXSubway - Doctor's Associates Inc. MILFORD CTT.G.I. Friday's - Carlson Restaurants Worldwide CARROLLTON TXTaco Bell Corp. IRVINE CATaco Bueno Restaurants LP FARMERS BRANCH TXTaco John's International Inc. CHEYENNE WYThe Taco Maker Inc. SAN JUAN PRTaco Time International Inc. SCOTTSDALE AZTCBY Systems LLC BROOMFIELD COTDM Franchising LLC MILL CREEK WATexas Roadhouse Inc. LOUISVILLE KYTilted Kilt Franchise Operating LLC TEMPE AZTim Hortons Inc. OAKVILLE ONTin Star Inc. PLANO TXUno Restaurant Holdings Corp. WEST ROXBURY MAVilla Enterprises Inc. MORRISTOWN NJVillage Inn DENVER COVocelli Pizza PITTSBURGH PAWaffle House Inc. NORCROSS GAThe Wendy's Company DUBLIN OHWhataburger Restaurants LLC SAN ANTONIO TXWhite Castle Management Co. COLUMBUS OHWhite Spot Hospitality VANCOUVER BCWienerschnitzel IRVINE CAWing Zone Franchise Corp. ATLANTA GAWingstop Restaurants Inc. RICHARDSON TXWolfgang Puck Inc. BEVERLY HILLS CAYogen Fruz - International Franchise Corp. MARKHAM ONZaxby's Franchising Inc. ATHENS GA
Franchise Headquarters
432013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Apple Gold Group, Raleigh, NC
Applebee's restaurants from Apple J LP, Greenville, SC 32 Apr-12
Fidelity National Financial Inc., Jacksonsville, FL
O'Charley's Inc., Nashville, TN 342 Apr-12
J. Alexander's Corp., Nashville, TN 33 Oct-12
Sentinel Capital Holdings, New York, NY
Huddle House Inc., Atlanta, GA 400 Apr-12
Apollo Global Management, New York, NY
Great Wolf Resorts, Madison, WI 63 May-12
Carrols Corporation, Syracuse, NY
Burger King restaurants 278 May-12
Dippin' Dots LLC, Oklahoma City, OK
Dippin' Dots Inc., Paducah, KY 1,600 May-12
Golden Corral Corporation, Raleigh, NC
Golden Corral Restaurants from Frisch's Restaurants, IN, KY, OH, PA, WV 29 May-12
MVP Capital Partners, Radnor, PA
Saxbys Coffee Worldwide, Conshohocken, PA 28 May-12
Neighborhood Restaurant Partners, Duluth, GA
Applebee's restaurants from Casual Restaurant Concepts, Tampa, FL 50 May-12
Ruby Tuesday Inc., Maryville, TN
Lime Fresh Mexican Grill, Miami, FL 15 Jun-12
Centerbridge Partners LP, New York, NY
P.F. Chang's China Bistro Inc., Scottsdale, AZ 394 Jul-12
Angelo, Gordon & Co., New York, NY
Benihana Inc., Miami, FL 111 Aug-12
BIP Opportunities Fund, Atlanta, GA
Tropical Smoothie Franchise Development Corp., Destin, FL 315 Aug-12
Acquiring companies are listed in bold type. Acquisitions are listed below the acquirer. The number of units or type of acquisition are listed along with the date of acquisition.
This list represents the major mergers and acquisitions for the year.
Major Mergers & Acquisitions
Chain Store Guide®44
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Dalian Wanda Group Co. Ltd, China
AMC Entertainment Inc., Kansas City, MO 351 Aug-12
Darden Restaurants Inc., Orlando, FL
Yard House USA Inc., Irvine, CA 40 Aug-12
Heartland Food Corp., Downers Grove, IL
Burger King restaurants 121 Aug-12
Thomas H Lee Partners LP, Boston, MA
Fogo De Chao Holdings, Dallas, TX 25 Aug-12
K-MAC Holdings Corp., Fort Smith, AR
RKM Enterprises, Farmington, MO 25 Sep-12
Apple American Group LLC, Independence, OH
Applebee's restaurants from AmRest LLC 99 Oct-12
Charlie Brown's Corp., Millburn, NJ
Texas Steakhouse & Saloon restaurants, Rocky Mount, NC 19 Oct-12
Joh. A. Benckiser, Ludwigshafen, Germany
Peet's Coffee & Tea, Inc., Emeryville, CA 197 Oct-12
Caribou Coffee Co., Brooklyn Center, MN 596 Jan-13
Potomac Family Dining Group LLC,
Applebee's restaurants in VA 39 Oct-12
Senior Management
Centerplate Inc., Stamford, CT Oct-12
AFC Enterprises, Dunwoody, GA
KFC Restaurants, CA and MN 27 Nov-12
Boyd Gaming Corporation, Las Vegas, NV
Peninsula Gaming LLC, Dubuque, IA 12 Nov-12
Altamont Capital Partners, San Francisco, CA
Tacala Inc., Vestavia, AL 227 Dec-12
Acquiring companies are listed in bold type. Acquisitions are listed below the acquirer. The number of units or type of acquisition are listed along with the date of acquisition.
This list represents the major mergers and acquisitions for the year.
Major Mergers & Acquisitions
452013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Luby's Inc., Houston, TX
Paradise Restaurant Group LLC, Tampa, FL 23 Dec-12
Starbucks Corporation, Seattle, WA
Teavana Holdings, Atlanta, GA 254 Dec-12
Sterling Investment Partners, Westport, CT
Southern California Pizza Co., Corona, CA 221 Dec-12
DiNella Hospitality, Warrenville, IL
Go Roma Italian Kitchen, San Francisco, CA 6 Jan-13
Flynn Restaurant Group LLC,
Southern Bells Inc., Indianapolis, IN 76 Jan-13
Global Baristas, Seattle, WA
TC Global, Seattle, WA 130 Jan-13
Nimes Capital Group, Los Angeles, CA
TD Food Group, Honolulu, HI 84 Jan-13
PNC Riverarch Capital, Pittsburgh, PA
Goldco LLC, Dothan, AL 96 Jan-13
U-Swirl Inc., Henderson, NV
Aspen Leaf and Yogurtini concepts 46 Jan-13
LeDuff America, Dallas, TX
Mimi's Café LLC, Irvine, CA 145 Feb-13
Pinnacle Entertainment, Inc., Las Vegas, NV
Ameristar Casinos, Inc., Las Vegas, NV 38 Pending
Acquiring companies are listed in bold type. Acquisitions are listed below the acquirer. The number of units or type of acquisition are listed along with the date of acquisition.
This list represents the major mergers and acquisitions for the year.
Major Mergers & Acquisitions
Chain Store Guide®46
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
State Restaurant AssociationsALABAMA RESTAURANT ASSOCIATION61 Market Pl Ste. BMontgomery AL 36117-4910Mailing Address: PO Box 241413, Montgomery, AL, 36117Telephone: (334) 244-1320Fax Number: (334) 244-9800Internet Homepage: http://www.alabamarestaurants.comhttp:// www.alabamarestaurants.com/index2.cfmCompany Email: [email protected] M. FIDEL - PresidentJOLINE FALCO - Director ServSafe EducationTASHANA THOMAS - Director ServSafe EducationKIRSTEN SQUIRES - Manager Information Technology
ALASKA CABARET, HOTEL, RESTAURANT & RETAILERS ASSOCIATION1503 W 31st Ave Ste. 202Anchorage AK 99503-3682Telephone: (907) 274-8133Fax Number: (907) 274-8640Internet Homepage: http://www.alaskacharr.comCompany Email: [email protected] FOX - CEO; PresidentKIRSTEN MYLES - VP OperationsSARAH MULLIGAN - Director EducationALICIA MALTBY - Director Member ServicesAMBER ZERBE - Coordinator ProStartSONYA MOORE - Representative Customer ServiceLISA HARTLIEB - Representative Customer Service
ARIZONA RESTAURANT ASSOCIATION2400 N Drinkwater Blvd Ste. 350Scottsdale AZ 85251Telephone: (602) 307-9134Fax Number: (602) 307-9139Internet Homepage: http://www.azrestaurant.orgCompany Email: [email protected] CHUCRI - CEO; PresidentJANA SHELTON - VP Membership DevelopmentSHERRY GILLESPIE - Manager Government RelationTIFFANIE HAWKINS - Manager Marketing and EventsSUSAN SMERIGLIO - Membership Representative
ARKANSAS HOSPITALITY ASSOCIATION603 S Pulaski StLittle Rock AR 72201-2921Telephone: (501) 376-2323Fax Number: (501) 376-6517Internet Homepage: http://www.arhospitality.orgCompany Email: [email protected] MCNULTY - Executive DirectorHOLLY HEER - Director Membership, Special EventsKRISTEN SMITH - Director FinanceAMANDA GLOVER - Coordinator EducationSCOTT SUDDUTH - Coordinator Welcome to Arkansas
CALIFORNIA RESTAURANT ASSOCIATION621 Capitol Mall Ste. 2000Sacramento CA 95814-4725Telephone: (916) 447-5793Fax Number: (916) 447-6182Internet Homepage: http://www.calrest.orgCompany Email: [email protected] CONDIE - CEO; PresidentMICHELLE M. MODIC - Senior VP AdministrationJANET GUTIERREZ - VP FinanceLESLIE HUFFMAN - VP Communications, MarketingRAYMOND MEEK - VP Member DevelopmentMATTHEW SUTTON - VP Government Affairs, Public PolicyALYCIA HARSHFIELD - Executive Director CRAEFDANIEL CONWAY - Director Legislative and Public AffairsBETH CARDEN - Web ManagerALAN LAGUARDIA - Web ManagerANGELICA PAPPAS - Manager CommunicationsTOVIAH POLLACK - Manager Member DevelopmentCASSANDRA STRAWN - Manager Member DevelopmentALISON ZANDER - Manager Member DevelopmentJACKIE M. GUTIERREZ - Specialist Member ServicesCANDACE ANGELL-DEVINE - Coordinator Production
COLORADO RESTAURANT ASSOCIATION430 E 7th AveDenver CO 80203-3605Telephone: (303) 830-2972Fax Number: (303) 830-2973Internet Homepage: http://www.coloradorestaurant.comCompany Email: [email protected] MEERSMAN - CEO; PresidentMARY MINO - President CRA Education FoundationSEAN PECHAN - Senior VP Colorado Restaurant Insurance AgencyBARB SIMMONS - Director MembershipMICHAEL REED - Director Accounting, Human ResourcesSIOBAHN BLANCKAERT - Executive Manager Meetings and EventsCYNDI BOWIE - Territory Manager (Metro Denver)BRIAN WAISMAN - Territory Manager (Northern CO)LYNN BISHOP - Manager CommunicationsJENNIFER SALANKEY - Coordinator Accounting, MembershipNICK HOOVER - Coordinator Government AffairsRACHEL CUMMINGS - Coordinator Colorado ProStart Program
472013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
CONNECTICUT RESTAURANT ASSOCIATION40 Hungerford StHartford CT 06106-1424Telephone: (860) 278-8008Fax Number: (860) 278-8006Internet Homepage: http://www.ctrestaurant.orgCompany Email: [email protected] GRIFFIN - Executive DirectorJENNIFER CONKLING-SCHMITZ - Director Membership; Coordinator ProStartTOM LOVKAY - Coordinator ServSafe
DELAWARE RESTAURANT ASSOCIATION168 Elkton Rd Ste. 206Newark DE 19711-7962Mailing Address: PO Box 8004, Newark, DE, 19714Telephone: (302) 738-2545Fax Number: (302) 738-2546Internet Homepage: http://www.delawarerestaurant.orgCompany Email: [email protected] LEISHMAN - CEO; PresidentJANE HIRSCHEY - Program Director
RESTAURANT ASSOCIATION METROPOLITAN WASHINGTON1625 K St NW Ste. 210Washington DC 20006-1611Telephone: (202) 331-5990Fax Number: (202) 659-8701Internet Homepage: http://www.ramw.orgCompany Email: [email protected] HOLLINGER - PresidentISHI PATTERSON - Director OperationsJULIE SPROESSER - Director Membership & EventsTRACEY WYATT - Manager TrainingKYLE REES - Manager Communications
FLORIDA RESTAURANT AND LODGING ASSOCIATION230 S Adams StTallahassee FL 32301Telephone: (850) 224-2250Fax Number: (850) 224-9213Internet Homepage: http://www.frla.orgCompany Email: [email protected] DOVER - CEO; PresidentBOB DEARDEN - VP FinanceRICHARD TURNER - VP Governmental Relations; General CounselGEOFF LUEBKEMANN - VP Education, TrainingDAN MURPHY - VP Corporate Relations, MembershipFRANK BONE JR - VP Regulatory Compliance ServicesKEVIN POWELL - Director Information TechnologyELIZABETH SHEFFIELD - Director Education, TrainingRAY KIMBALL - Director Restaurants & Membership ServicesALLIAH SHETA - Director MarketingJENNIFER REED - Director Central Florida RegionRAY GREEN - Director Northwest Florida RegionLYNNE HERNANDEZ - Director South Florida RegionCORKEY BERGAMO - Director Northeast Florida RegionRICK KENNA - Director Business DevelopmentCHRISTY CRUMP - Director OperationsSPRING RICE - Director Regulatory Compliance, Southeast RegionVANESSA VIDACS - Manager Membership ServicesKATIE BONE - Manager Tampa Bay RegionJIM DELVECCHIO - Manager Palm Beach & Treasure Coast RegionAL GARDNER - Manager Regulatory Compliance, Northwest RegionJOHN GATTO - Manager Regulatory Compliance, Tampa Bay RegionRALPH HERMAN - Manager Regulatory Compliance, Northeast RegionSTEVE KINNAIRD - Manager Regulatory Compliance, Space Coast RegionVICTOR KONTERS - Manager Regulatory Compliance, North Central RegionPAM RUPINSKI - Manager Regulatory Compliance, Greater Orlando RegionBERNIE SCHMITT - Manager Regulatory Compliance, Northeast Central RegionDEBBIE TALBOTT - Manager Regulatory Compliance, Southwest RegionSTEPHEN WILSON - Manager Regulatory Compliance, Florida Keys RegionALICIA JOYNER - Coordinator EventsJASON REYNOLDS - Coordinator EventsKIMBERLY RHUE - Coordinator FinanceKASEY STEPHENSON - Coordinator Corporate Events & MembershipJULIANA NICHOLS - Coordinator Operations
State Restaurant Associations
Chain Store Guide®48
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
GEORGIA RESTAURANT ASSOCIATION3520 Piedmont Rd NE Ste. 130Atlanta GA 30305-1571Telephone: (404) 467-9000Fax Number: (404) 467-2206Internet Homepage: http://www.garestaurants.orgCompany Email: [email protected] BREMER - Executive DirectorKELLY HORNBUCKLE - Director Communications, MarketingRYAN COSTIGAN - Manager MembershipYVONNE MORGAN - Coordinator Membership ServicesKATIE JONES - Coordinator Public AffairsRACHEL MATHEWS - Coordinator Communications, Marketing
HAWAII RESTAURANT ASSOCIATION1451 S King St Ste. 503Honolulu HI 96814-2509Telephone: (808) 944-9105Fax Number: (808) 944-9109Internet Homepage: http://www.restauranthi.comCompany Email: [email protected] MOREY - Executive Director
IDAHO LODGING & RESTAURANT ASSOCIATION1109 W Main St Ste. 331Boise ID 83702-5642Mailing Address: PO Box 1822, BOISE, ID, 83701Telephone: (208) 342-0010Fax Number: (208) 342-0060Internet Homepage: http://idaho-lodging-restaurants.comCompany Email: [email protected] EATON - Executive Director
ILLINOIS RESTAURANT ASSOCIATION33 W Monroe St Ste. 250Chicago IL 60603-5327Telephone: (321) 787-4000Fax Number: (321) 787-4792Internet Homepage: http://www.illinoisrestaurants.orgCompany Email: [email protected] TOIA - PresidentMARY KAY BONOMA - VP OperationsKATHY SUMMERS - Executive Director IRA Educational FoundationRICHARD MARUSZAK - Director Marketing, SalesBARBARA STANKUS - Director Administration, FinanceMARY WILKIE - Director EducationMERRILL HENRY - Account Manager MembershipFRAN PATY - Coordinator Education
INDIANA RESTAURANT ASSOCIATION200 S Meridian St Ste. 350Indianapolis IN 46225-1076Telephone: (317) 673-4211Fax Number: (317) 673-4210Internet Homepage: http://www.indianarestaurants.orgCompany Email: [email protected] LIVENGOOD - CEO; PresidentTOM JOHNSON - CFODEBRA SCOTT - VP OperationsCONNIE VICKERY - Director Government AffairsSTEPHANIE HIGGINS - Director Education, EventsSTACY QUASEBARTH - Manager Communications, Marketing
IOWA RESTAURANT ASSOCIATION8525 Douglas Ave Ste. 47Des Moines IA 50322-2929Telephone: (515) 276-1454Fax Number: (515) 276-3660Internet Homepage: http://www.restaurantiowa.comCompany Email: [email protected] DUNKER - CEO; PresidentMAY SCHABEN - VP Education, DevelopmentCINDY JORDAN - Director Member Programs and ServicesSTACY KLUESNER - Director Marketing, Association Development
KANSAS RESTAURANT AND HOSPITALITY ASSOCIATION3500 N Rock Rd Bldg 1300Wichita KS 67226-1335Telephone: (316) 267-8383Fax Number: (316) 267-8400Internet Homepage: http://www.krha.orgCompany Email: [email protected] MILLS - CEO; PresidentNEELEY CARLSON - VP Education, TrainingTINA COX - VP Risk ManagementNEVADA RAITT - VP FinanceDAVE BELVIN - Manager Loss ControlLISA GRAHAM - Manager Communications, MarketingJEFF RICHARDS - Member Services RepresentativeJUSTIN QUIGLEY - Member Services Representative Greater Kansas CityBOB CHAMBERS - Member Services RepresentativeHANNAH PRIEBE - Representative Marketing
KENTUCKY RESTAURANT ASSOCIATION133 Evergreen Rd Ste. 201Louisville KY 40243-1484Telephone: (502) 896-0464Fax Number: (502) 896-0465Internet Homepage: http://www.kyra.orgCompany Email: [email protected] ROOF - CEO; PresidentCHRISTINE FERGUSON - Director Finance, OperationsLISA MCLAUGHLIN - Director Communications, Training
State Restaurant Associations
492013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
LOUISIANA RESTAURANT ASSOCIATION2700 N Arnoult RdMetairie LA 70002-5916Telephone: (504) 454-2277Fax Number: (504) 454-2299Internet Homepage: http://www.lra.orgCompany Email: [email protected] HARRIS - CEO; PresidentWENDY WARREN - VP CommunicationsPAM ST. PIERRE - VP Member ServicesALICE GLENN - Executive Director LRAEFERICA PAPILLION - Director Communications
MAINE RESTAURANT ASSOCIATION45 Melville St Ste. 2Augusta ME 04330-6306Telephone: (207) 623-2178Fax Number: (207) 623-8377Internet Homepage: http://www.mainerestaurant.comCompany Email: [email protected] GROTTON - PresidentREBECCA DILL - Events DirectorBECKY JACOBSON - Manager Operations
RESTAURANT ASSOCIATION OF MARYLAND6301 Hillside CtColumbia MD 21046-1048Telephone: (410) 290-6800Fax Number: (410) 290-6882Internet Homepage: http://www.marylandrestaurants.comMARSHALL WESTON - CEO; PresidentMARY KUHN - Director FinanceLAURA KIMMEL - Manager, MembershipMELVIN R. THOMPSON - Manager, Government AffairsDOROTHY RICHARDSON - Manager AccountingSARAH CUNNINGHAM - Manager, Marketing and MembershipNICOLE TOLAND - Manager, Marketing and Special Events
MASSACHUSETTS RESTAURANT ASSOCIATION333 Turnpike Rd Ste. 102Southborough MA 01772-1775Telephone: (508) 303-9905Fax Number: (508) 303-9985Internet Homepage: http://www.marestaurantassoc.orgCompany Email: [email protected] BANDO - ChairmanPETER G. CHRISTIE - CEO; PresidentLON BREEDLOVE - Director Membership ServicesSTEPHEN J. CLARK - Director Government AffairsDANIELLE MCNALLY - Director CommunicationsHEATHER CARNEIRO - Education Coordinator (MRA Educational Foundation)
MICHIGAN RESTAURANT ASSOCIATION225 W Washtenaw StLansing MI 48933-1533Telephone: (517) 482-5244Fax Number: (517) 482-7663Internet Homepage: http://www.michiganrestaurant.orgCompany Email: [email protected] DEBANO - CEO; PresidentMICHELLE BATORA - VP, Membership DevelopmentADRIANE DE CEUNICK - VP, Marketing and CommunicationsTRACEY GINDER - VP, Finance and AdministrationJUSTIN WINSLOW - VP, Government AffairsLISA POWERS - Director, DevelopmentHEIDI HINER - Manager, Member Support and Events
MINNESOTA RESTAURANT ASSOCIATION305 Roselawn Ave E Ste. 1200Saint Paul MN 55117-2177Telephone: (651) 778-2400Fax Number: (651) 778-2424Internet Homepage: http://www.hospitalitymn.orgCompany Email: [email protected] MCELROY - Exec VPTRACEY KRUSE - ControllerTRISH STEVENS - Director, MembershipCARRIE BURINDA - Manager, Member ServicesMARY SMITH - Manager Communications, MarketingGRACE HERTEL - Specialist Events and Communications
MISSISSIPPI HOSPITALITY & RESTAURANT ASSOCIATION130 Riverview Dr Ste. CFlowood MS 39232-8921Telephone: (601) 420-4210Fax Number: (601) 608-0226Internet Homepage: http://www.msra.orgCompany Email: [email protected] WEINBERG - ChairmanMIKE CASHION - Executive Director
MISSOURI RESTAURANT ASSOCIATION1810 Craig Rd Ste. 225Saint Louis MO 63146-4761Telephone: (314) 576-2777Fax Number: (314) 576-2999Internet Homepage: http://www.morestaurants.orgCompany Email: [email protected] BONNEY - CEOJESS SWOPE - Coordinator, Special EventsANGELA BRUNNER - Coordinator of Member Services and Training
State Restaurant Associations
Chain Store Guide®50
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
MONTANA RESTAURANT ASSOCIATION1645 Parkhill Dr Ste. 6Billings MT 59102-3067Telephone: (406) 256-1005Fax Number: (406) 256-0785Internet Homepage: http://www.mtretail.comCompany Email: [email protected] GRIFFIN - PresidentDALE TINSLEY - Manager Sales
NEBRASKA RESTAURANT ASSOCIATION1610 S 70th St Ste. 101Lincoln NE 68506-1565Telephone: (402) 488-3999Fax Number: (402) 488-4014Internet Homepage: http://www.nebraska-dining.orgCompany Email: [email protected] PARTINGTON - Executive Director
NEVADA RESTAURANT ASSOCIATION1500 E Tropicana Ave Ste. 114ALas Vegas NV 89119-6516Telephone: (702) 878-2313Fax Number: (702) 740-8606Internet Homepage: http://www.nvrestaurants.comCompany Email: [email protected] JACOBI - CEO; PresidentJEANNIE YOON CHO - Director, Education
NEW HAMPSHIRE LODGING AND RESTAURANT ASSOCIATION341 Loudon Rd Ste. 3Concord NH 03301-6056Telephone: (603) 228-9585Fax Number: (603) 226-1829Internet Homepage: http://www.nhlra.comCompany Email: [email protected] SOMERS - CEO; PresidentCELIA NARDO - COOKELLY JARVIS - NHLRA Administrator and NH Travel Council OperationsManagerDIANE SYMONDS - NH Hospitality Compensation Trust Manager
NEW JERSEY RESTAURANT ASSOCIATION126 W State StTrenton NJ 08608-1102Telephone: (800) 848-6368Fax Number: (609) 599-3340Internet Homepage: http://www.njra.orgCompany Email: [email protected] HALVORSEN - President
NEW MEXICO RESTAURANT ASSOCIATION9201 Montgomery Blvd NE Ste. 602Albuquerque NM 87111-2470Telephone: (505) 343-9848Fax Number: (505) 343-9891Internet Homepage: http://www.nmrestaurants.orgCompany Email: [email protected] WIGHT - CEOGINA MENSAY - Director CommunicationsCYNTHIA PLOEN - Director, Finance and AdministrationALLISON KUPER SMITH - Director, Government AffairsDELAYNE BEUTEL - Membership Sales
NEW YORK STATE RESTAURANT ASSOCIATION409 New Karner RdAlbany NY 12205Telephone: (518) 452-4222Fax Number: (518) 452-4497Internet Homepage: http://www.nysra.orgCompany Email: [email protected] J. SAMPSON - PresidentJACKIE CHIN - Exec VPMELISSA FLEISCHUT - VP; Director, Government AffairsCHRIS QUIRK - ControllerMONICA MILLER - Director Human ResourcesDANIELLE KOONCE - Coordinator Communications
NORTH CAROLINA RESTAURANT AND LODGING ASSOCIATION6036 Six Forks RdRaleigh NC 27609-3899Telephone: (919) 844-0098Fax Number: (919) 844-0190Internet Homepage: http://www.ncrla.bizCompany Email: [email protected] MINGES - CEOWHITNEY CHRISTENSEN - Manager, Government AffairsCARLA CHIRICO - Manager Communications, MarketingPATRICIA HENDRICKSON - Manager Operations
NORTH DAKOTA HOSPITALITY ASSOCIATION725 Memorial Hwy Ste. 1Bismarck ND 58504-5393Mailing Address: PO Box 428, Bismarck, ND, 58502Telephone: (701) 223-3313Fax Number: (701) 223-0215Internet Homepage: http://www.ndhospitality.comCompany Email: [email protected] SCHARNWEBER - PresidentTONY KVASAGER - VPLISA MOLTZEN - VPRUDIE MARTINSON - Executive DirectorDUSTY JENSEN - Treasurer
State Restaurant Associations
512013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
OHIO RESTAURANT ASSOCIATION1525 Bethel Rd Ste. 301Columbus OH 43220-2054Telephone: (614) 442-3535Fax Number: (614) 442-3550Internet Homepage: http://www.ohiorestaurant.orgCompany Email: [email protected] HETRICK - CEO; PresidentSHARON K M. FISH - Executive Director ORA Education FoundationDANA NICHOLS - Managing Director Finance, AdministrationSHELLIE O’TOOLE - Managing Director Member ServicesJARROD CLABAUGH - Director CommunicationsLAURA MORRISON - Director Member Services, Information TechnologySARAH MCGOVERN - Director Marketing, Strategic PartnershipsBRADIE BERRY - Director Project ServicesRICHARD MASON - Director Government AffairsNANCY COHN - Manager Member ServicesBREN CUENI - Coordinator Member RelationsPAM MOCK - Coordinator ORA Education FoundationMARTY NAGELE - Coordinator ORA Education FoundationKATHY ZAY - Coordinator ORA Education Foundation
OKLAHOMA RESTAURANT ASSOCIATION3800 N Portland AveOklahoma City OK 73112Telephone: (405) 942-8181Fax Number: (405) 942-0541Internet Homepage: http://www.okrestaurants.comCompany Email: [email protected] HOPPER - CEO; PresidentDEBRA BAILEY - CFOPATTI COLLEY - Director Strategic Programs & EventsCOLLIN GRAHAM - Director MembershipRICK HUGHES - Director EducationCHRISTIE BREWER - Manager Hospitality Career InitiativeLINDA ETHERTON - Manager Meetings & EventsDEBBIE WEISS - Manager Member CareANITA AUSTIN - Coordinator EducationCHANDY RICE - Coordinator Accounting, AdministrationSHANNON MOAD - Representative Industry Communications
OREGON RESTAURANT & LODGING ASSOCIATION8565 SW Salish Ln Ste. 120Wilsonville OR 97070-9633Telephone: (503) 682-4422Fax Number: (503) 682-4455Internet Homepage: http://www.oregonrla.orgCompany Email: [email protected] MCCOID - CEO; PresidentKEVIN EARLY - CIOBILL PERRY - VP Government AffairsJOHN HAMILTON - VP Communications, MarketingNELLIE DEVRIES - Director Public AffairsLEE ENNIS - Manager Business DevelopmentLORI LITTLE - Manager CommunicationsJENNIFER STARR - Coordinator Membership DatabaseBETSY KRISTIN - Coordinator Financial SystemsSUE SMITH - Coordinator Education ServicesMATT HOUSTON - Membership Representative Multnomah CountyTIM CASWELL - Membership Representative Central & Southern OregonJOEL POMERANTZ - Membership Representative Willamette Valley & SouthCoastRICAHRD BAUDER - Membership Representative Portland & North Coast
PENNSYLVANIA RESTAURANT ASSOCIATION100 State StHarrisburg PA 17101-1024Telephone: (717) 232-4433Fax Number: (717) 232-4433Internet Homepage: http://www.parestaurant.orgCompany Email: [email protected] CONWAY - CEO; PresidentJOHN DOULGERIS - VP OperationsAMY KIEFFER - Director Member ServicesDIANE SHERWOOD - Director Finance, Human ResourcesSTEPHANIE OTTERSON - Coordinator CommunicationsCHRISTINE PREUSS - Coordinator Member RelationsERIC ADAMS - Coordinator Member RelationsHOPE STERNER - Coordinator EducationMELISSA BOVA - Representative Government AffairsKARIN KADY - Representative Membership Development, SoutheasternPennsylvaniaCHARLIE ANDERSON - Representative Membership Development,Northwestern Pennsylvania
State Restaurant Associations
Chain Store Guide®52
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
RHODE ISLAND HOSPITALITY ASSOCIATION94 Sabra StCranston RI 02910-1031Telephone: (401) 223-1120Fax Number: (401) 223-1123Internet Homepage: http://www.rihospitality.orgCompany Email: [email protected] J. VENTURINI - CEO; PresidentHEATHER R. SINGLETON - Senior VP EducationAMY L. CORDEIRO - VP Quality Assurance and WorkforceANGELA TWIGGS - Manager Accounting
SOUTH CAROLINA RESTAURANT & LODGING ASSOCIATION1122 Lady StColumbia SC 29201Telephone: (803) 765-9000Fax Number: (803) 252-7136Internet Homepage: http://www.schospitality.orgCompany Email: [email protected] MCMILLAN - ChairmanBILL ELLEN - Vice ChairmanJOHN DURST - CEO; PresidentSUZANNE HINDE - Treasurer
SOUTH DAKOTA RETAILERS ASSOCIATION, HOSPITALITY DIVISION320 E Capitol AvePierre SD 57501-2519Mailing Address: PO Box 638, Pierre, SD, 57501Telephone: (605) 224-5050Fax Number: (605) 224-2059Internet Homepage: http://www.sdra.orgSHAWN LYONS - Executive DirectorBRITTNEY HUNSLEY - Director Customer Service, Business DevelopmentCAROL NOWAK - Director FinanceDONNA LESLIE - Director CommunicationsSEANNA REGYNSKI - Coordinator, Member Services
TENNESSEE HOSPITALITY ASSOCIATION500 Interstate Blvd S Ste. 304Nashville TN 37210-4634Telephone: (615) 385-9970Fax Number: (615) 385-9957Internet Homepage: http://www.tnhospitality.netGREG ADKINS - CEOAMY DUNSIRE - Director Customer Service, Business DevelopmentLISA BASS - Director of Membership DevelopmentMELISSA MCINTYRE - Director of Restaurant Operations & Membership RetentionLINDSEY HERREN - Director of Education & Member Services
TEXAS RESTAURANT ASSOCIATION1400 Lavaca StAustin TX 78701Mailing Address: PO Box 1429, AUSTIN, TX, 78767-1429Telephone: (512) 457-4100Fax Number: (512) 472-2777Internet Homepage: http://www.restaurantville.comCompany Email: [email protected] JACKSON - CEODEBBI TOH - CFOMALCOMB GARDNER - COOWENDY SAARI - VP Communications, MarketingMEL FOREHAND - VP ExpositionsSANDY MITSCHKE - VP, Corporate Relations & FoundationGLEN GAREY - General Counsel
UTAH RESTAURANT ASSOCIATION5645 Waterbury Way Ste. D203Salt Lake City UT 84121-6215Telephone: (801) 274-7309Fax Number: (801) 274-3410Internet Homepage: http://www.utahdineout.comCompany Email: [email protected] SINE - CEO; President
VERMONT CHAMBER OF COMMERCE, TOURISM DIVISION751 Granger RdBarre VT 05641-5436Mailing Address: PO Box 37, Montpelier, VT, 05601Telephone: (802) 223-3443Fax Number: (802) 223-4257Internet Homepage: http://www.vtchamber.comCompany Email: [email protected] BISHOP - PresidentVICKY TEBBETTS - VP Travel, TourismCHRIS CARRIGAN - VP Business DevelopmentKAREN BALLARD - Program DirectorJUNE DOBBINS - Director of MembershipELLEN DUBE - Director of EventsDANA EIDSNESS - Director of International BusinessKARL SCHROLL - Director of Business Technology and OperationsCHRIS SLUICER - Director AdvertisingSHANNON WILSON - Director of Finance & VACE Insurance
State Restaurant Associations
532013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
VIRGINIA HOSPITALITY & TRAVEL ASSOCIATION2101 Libbie AveRichmond VA 23230-2621Telephone: (804) 288-3065Fax Number: (804) 285-3093Internet Homepage: http://www.vhta.orgCompany Email: [email protected] REAMER - Education Manager/ProStart CoordinatorBARRY HAWKINS - Executive DirectorKRISTIAN L. HAVARD - Director of Government AffairsLESLIE JOHNSTON - Northern Virginia Membership DirectorVERONICA BOYETT - Manager Marketing, Promotion
WASHINGTON RESTAURANT ASSOCIATION510 Plum St SE Ste. 200Olympia WA 98501-1587Telephone: (360) 956-7279Fax Number: (360) 357-9232Internet Homepage: http://www.wrahome.comCompany Email: [email protected] ANTON - CEO; PresidentTERAN PETRINA - VPBOB DECKER - Membership DevelopmentLYLE HILDAHL - Director TrainingSUSAN HOWE - Director Internal OperationsSHERYL JACKSON - Director Information SystemsJOSH MCDONALD - Director State & Local Government AffairsLEX NEPOMUCENO - Director Information Technology, CommunicationsVICTORIA OLSON - Director Business DevelopmentJULIA CLARK - Government Affairs ManagerBREA COON - Manager AccountingJENNIFER DIXON - Events ManagerHEATHER DONAHOE - Manager Communications, PromotionLISA ELLEFSON - Manager DesignDARLA LAU - Manager TrainingKRISTINA MCLEOD - Programs ManagerSHAWN SULLIVAN - Manager CommunicationsKEN WELLS - Allied Relations ManagerELIZABETH HARRIS-WATT - Area Coordinator South King TerritoryKIM HILDAHL - Area Coordinator Northwest Washington TerritoryLAURIE JONES - Area Coordinator Greater King County TerritoryTHELMA MOSEBAR - Area Coordinator Southwest Washington TerritoryDONNA TIKKER - Area Coordinator Eastern Washington TerritoryJESSICA WOODS - Retro Program Coordinator
WEST VIRGINIA HOSPITALITY & TRAVEL ASSOCIATION2306 Kanawha Blvd ECharleston WV 25311-2306Mailing Address: PO Box 2391, Charleston, WV, 25328Telephone: (304) 342-6511Fax Number: (304) 345-1538Internet Homepage: http://www.wvhta.comCompany Email: [email protected]
FRANK JORGENSEN - ChairmanCHRIS TORSLEFF - Vice ChairmanRON CADRETTE - Travel Industry Division PresidentRAY BURKE - President Foodservice, DivisionJEFFREY KMIEC - Lodging Division PresidentSHARON CRUIKSHANK - CVB Division PresidentCAROL FULKS - Executive DirectorDAVE BOSTIC - TreasurerJOY JOHNSON - Corporate Secretary
WISCONSIN RESTAURANT ASSOCIATION2801 Fish Hatchery RdFitchburg WI 53713-3120Telephone: (608) 270-9950Fax Number: (608) 270-9960Internet Homepage: http://www.wirestaurant.orgCompany Email: [email protected] MCDONOUGH - ChairmanED LUMP - CEO; PresidentADA LARA THIMKE - Treasurer
WYOMING LODGING & RESTAURANT ASSOCIATION1825 Carey AveCheyenne WY 82001-4421Mailing Address: PO Box 1003, Cheyenne, WY, 82003Telephone: (307) 634-8816Fax Number: (307) 632-0249Internet Homepage: http://www.wlra.orgCompany Email: [email protected] SIMS - ChairmanJIM WALDROP - PresidentTOM KIEL - President ElectCHRIS BROWN - Executive DirectorLYNN BIRLEFFI - Corporate Secretary
State Restaurant Associations
Chain Store Guide®54
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
AMERICAN GAMING ASSOCIATION1299 Pennsylvania Ave NW Ste. 1175Washington DC 20004Telephone: (202) 552-2675Fax Number: (202) 552-2676Internet Homepage: http://www.americangaming.orgCompany Email: [email protected] PERSONNEL:FRANK FAHRENKOPF JR - CEO; PresidentJUDY PATTERSON - Senior VP; Executive DirectorHOLLY WETZEL - VP CommunicationsWHITAKER L. ASKEW - VP Government AffairsDOROTHY JACKSON - VP Government AffairsKELI ELKINS - VP Industry RelationsANDREW SMITH - Director Research
Notes: The American Gaming Association’s (AGA) fundamental goal is creating a better understanding of the gaming entertainment industry by bringing facts about the industry to the general public, elected officials, other decision makers, and the media through education and advocacy. The AGA represents the commercial casino-entertainment industry by addressing federal legislative and regulatory issues. The association also serves as a clearinghouse for information, develops educational and advocacy programs, and provides leadership on industry-related issues of public concern.
AMERICAN HOTEL & LODGING ASSOCIATION1201 New York Ave NW Ste. 600Washington DC 20005-3917Telephone: (202) 289-3100Fax Number: (202) 289-3199Internet Homepage: http://www.ahla.comCompany Email: [email protected] PERSONNEL:KATHERINE LUGAR - CEO; PresidentJOORI JEON - CFO; Exec VPPAM INMAN - COO; Exec VPMARLENE M. COLUCCI - Exec VP Public PolicyBRAD ALDRICH - Senior VP Business DevelopmentKEVIN MAHER - Senior VP Governmental AffairsSHAWN MCBURNEY - Senior VP Governmental AffairsALICE LAUGHLIN - Senior VP Human ResourcesKATHRYN POTTER - Senior VP Communications, MarketingKIMBERLY MILES - Senior VP Industry RelationsLISA COSTELLO - VP Governmental AffairsJIM ABRAHAMSON - Treasurer; Corporate SecretaryMIN ZHAO - ControllerBARBARA DIROCCO - Director Conventions and EventsERIC RELLER - Director Legislative CommunicationsSANDI GOAD - Director Member ServicesKATIE MOORE - Senior Manager Conventions & EventsDEBRA GUTIERREZ - Senior Manager SalesCHAR GROSS - Manager Sales, RegionKAY HOWARD - Manager Sales, RegionLAUREN PRAVLIK - Coordinator Conventions & Events
Notes: Serving the hospitality industry for nearly a century, AH&LA is the sole national association representing all sectors and stakeholders in the lodging industry, including individual hotel property members, hotel companies, student and faculty members, and industry suppliers. AH&LA provides members with national advocacy on Capitol Hill, public relations and image management, education, research and information, and other value-added services to provide bottom line savings and ensure a positive business climate for the lodging industry. In addition, AH&LA is partnered with 41 state associations to provide local representation and additional cost-saving benefits to members.
Major Trade Associations
552013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
CANADIAN FRANCHISE ASSOCIATION5399 Eglinton Ave W Ste. 116Toronto ON M9C 5K6Telephone: (416) 695-2896Fax Number: (416) 695-1950Internet Homepage: http://www.cfa.caCompany Email: [email protected] PERSONNEL:LORRAINE MCLACHLAN - CEO; PresidentPETER JACOBS - Director MembershipSUZY SANFORD - Director OperationsKENNY CHAN - Senior Manager CommunicationsLOU GERVASI - Manager Events, EducationPENNY YOUNG - Manager SalesKIM BRYANT - Manager AdvertisingLAUREN D’ENTREMONT - Senior Coordinator CommunicationsHELEN SYCAMORE - Coordinator Accounting, Office ServicesROSE ANNE MIDDLETON - Coordinator MembershipMEREDITH SCOTT - Coordinator Events, EducationMICHELLE LIMA - Coordinator Events, EducationCHRISTINE ELSTUB - Coordinator CommunicationsMARJIE HOLMES - Coordinator Events, Education (West Region)
Notes: With almost 500 corporate members nationwide, representing many of Canada’s best-known brands, the CFA is the national voice for Canadian franchising and works with all levels of government to ensure the development of industry-made solutions. CFA promotes ethical franchising and educates Canadians about franchising, specific franchise opportunities and proper due diligence through its many programs, publications, and events, including the CFA National Convention held each spring.
CANADIAN RESTAURANT AND FOODSERVICES ASSOCIATION316 Bloor St WToronto ON M5S 1W5Telephone: (416) 923-8416Fax Number: (416) 923-1450Internet Homepage: http://www.crfa.caCompany Email: [email protected] PERSONNEL:GARTH WHYTE - CEO; PresidentCARMINE AQUINO - COOJOYCE REYNOLDS - Exec VP Government AffairsJILL HOLROYD - Senior VP Communications, Marketing, Strategic PlanningSTEPHANIE JONES - VP Ontario, SustainabilityLUC ERJAVEC - VP Atlantic CanadaJEAN LEFEBVRE - VP QuebecDWAYNE MARLING - VP Manitoba/SaskatchewanMARK VON SCHELLWITZ - VP Western CanadaTAMARA KAPEL - VP FinanceJUSTIN TAYLOR - Director Member ServicesEDWIN CABURAL - Director Expositions
Notes: CRFA is a trade association of more than 30,000 members representing restaurants, bars, cafeterias, coffee shops, and social and contract caterers throughout Canada. It represents its members before government, undertakes industry research, implements four major trade shows annually and negotiates money-saving group buying programs on behalf of its membership.
Major Trade Associations
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CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
COMMERCIAL FOOD EQUIPMENT SERVICE ASSOCIATION, INC.2216 W Meadowview Rd Ste. 100Greensboro NC 27407-3401Telephone: (336) 346-4700Fax Number: (336) 346-4745Internet Homepage: http://www.cfesa.comCompany Email: [email protected] PERSONNEL:CARLA STRICKLAND - Executive DirectorHEATHER PRICE - Director Member ServicesALLISON WHATLEY - Director MarketingCHRISTINA TOLBERT - Administrator Accounting
Notes: CFESA is an organization of independent foodservice equipment agents and parts distributors, with more than 450 members representing all 50 states, Canada, Mexico and Puerto Rico. CFESA’s mission is to anticipate trends and provide services and education to raise standards of performance, help its members meet the challenges of the industry and ensure customer satisfaction.
FOOD PROCESSING SUPPLIERS ASSOCIATION1451 Dolley Madison Blvd Ste. 101Mclean VA 22101-3847Telephone: (703) 761-2600Fax Number: (703) 761-4334Internet Homepage: http://www.fpsa.orgCompany Email: [email protected] PERSONNEL:DAVID SECKMAN - CEO; PresidentROBYN ROCHE - CFOANDY DRENNAN - VP International Market DevelopmentADAM FINNEY - Director Membership, CommunicationsGRACE CULAR YEE - Director SalesKYLE HEIMAN - Manager MarketingALEX SILVA - Coordinator Member ServicesALYSSA AIKEN - Coordinator Finance, Administration
Notes: FPSA is a trade association that was created in 2005 through the merger of the Food Processing Machinery Association and the International Association of Food Processing Suppliers. The goal was to provide each member company the ability to successfully compete and win in their chosen market places of food, dairy, meat, beverage and related sanitary processing industries. A few of the programs and services used to achieve this objective include Process Expo, an annual conference, and council programs.
FOODSERVICE CONSULTANTS SOCIETY INTERNATIONALPO Box 4961Louisville KY 40204-0961Telephone: (502) 379-4122Internet Homepage: http://www.fcsi.orgCompany Email: [email protected] PERSONNEL:NICK VACCARO - Executive DirectorAMY WEST - Administrator Member Care
Notes: FCSI is an association that promotes professionalism in foodservice and hospitality consulting. With over 1,300 members in over 46 countries, FCSI members offer a wide range of consulting services including concept development, feasibility studies, food safety, design, marketing, operations and training. Market segments covered include airports, corporate cafeterias, healthcare, lodging, recreation, restaurants, schools, universities, etc.
Major Trade Associations
572013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
FOODSERVICE EQUIPMENT DISTRIBUTORS ASSOCIATION2250 Point Blvd Ste. 200Elgin IL 60123-7887Telephone: (224) 293-6500Fax Number: (224) 293-6505Internet Homepage: http://www.feda.comCompany Email: [email protected] PERSONNEL:BRAD WASSERSTROM - PresidentRAYMOND W. HERRICK - Exec VPJOE SCHMITT - TreasurerMASON GREENE - Corporate SecretaryADELA RAMOS - Manager AdvertisingROSIE MONTANEZ - Manager Circulation/Fulfillment
Notes: FEDA represents foodservice equipment dealers engaged in distribution to restaurants, hospitals, schools and other institutions. It publishes industry reports and a bi-monthly magazine. FEDA has nearly 300 members across the United States.
HOSPITALITY FINANCIAL & TECHNOLOGY PROFESSIONALS11709 Boulder Ln Ste. 110Austin TX 78726-1832Telephone: (512) 249-5333Fax Number: (512) 249-1533Internet Homepage: http://www.hftp.orgCompany Email: [email protected] PERSONNEL:FRANK WOLFE - CEOTHOMAS ATZENHOFER - CFOLUCINDA HART - COOSTEVEN STOUT - Director Meetings and Special EventsJENNIFER LEE - Director MarketingELIZA SELIG - Director CommunicationsDAILEY LEWIS - Manager Member RelationsLINNET S. BASKETT - Manager Meeting and EventsCELINA MENDIETA - Manager Meetings and EventsDANIELLE CHONG - Manager Member Relations
Notes: HFTP is the professional association for financial and technology personnel working in hotels, resorts, clubs, casinos, restaurants and other hospitality-related businesses. The association provides continuing education and networking opportunities to more than 4,300 members around the world, and produces the premiere hospitality technology show HITEC. HFTP also administers the examination and awards the certification for the Certified Hospitality Accountant Executive (CHAE) and the Certified Hospitality Technology Professional (CHTP) designations.
INDEPENDENT LODGING INDUSTRY ASSOCIATION2150 River Plaza Dr Ste. 295Sacramento CA 95833-4137Telephone: (916) 925-2915Fax Number: (916) 686-1321Internet Homepage: http://www.independentlodging.orgCompany Email: [email protected] PERSONNEL:BOBBIE SINGH-ALLEN - Executive Director
Notes: The Independent Lodging Industry Association launched nationally in 2011 and exists to promote, protect and advance the interests of independent lodging owners and their management teams, and to provide a network of resources to support member efficiency, profitability and professionalism. ILIA focuses on four key components: Advocacy, Education, Networking, and Resources.
Major Trade Associations
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CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
INTERNATIONAL ASSOCIATION OF AMUSEMENT PARKS1448 Duke StAlexandria VA 22314-3403Telephone: (703) 836-4800Fax Number: (703) 836-6742Internet Homepage: http://www.iaapa.orgCompany Email: [email protected] PERSONNEL:CHIP CLEARY - CEO; PresidentTOM FISCHETTI - CFO; Senior VPSUSAN MOSEDALE - Exec VP OperationsDAVID MANDT - VP CommunicationsRYAN STROWGER - VP Exhibitions, Conferences, and SalesSTEPHANIE ROBERT - VP, Membership, Marketing ServicesARMINN LEOPOLD - Director FinanceSTACEY MILLS - Director, Conference & Trade Show OperationsCOLLEEN MANGONE - Manager Media RelationsJAY KALATHIL - Manager, WebsiteDEANA MARTIN - Manager, Exhibition Sales & Web MarketingEMILY POPOVICH - Manager, Exhibition Sales and Sponsorship
Notes: Founded in 1918, IAAPA is the largest international trade association for permanently-situated amusement facilities worldwide. The non-profit organization represents over 4,000 facility, supplier, and individual members from more than 90 countries. Member facilities include amusement/theme parks, water parks, family entertainment centers, zoos, aquariums, museums, science centers, resorts, and casinos. Member suppliers are companies that provide the industry with everything from roller coasters to cotton candy machines. IAAPA services include: exhibitions/conventions/meetings, publications, training materials, and government relations. IAAPA also works with ASTM International and other standards-setting groups to develop and update stringent amusement ride safety standards and maintenance requirements.
INTERNATIONAL FOODSERVICE DISTRIBUTORS ASSOCIATION1410 Spring Hill Rd Ste. 210Mclean VA 22102-3035Telephone: (703) 532-9400Fax Number: (703) 538-4673Internet Homepage: http://www.ifdaonline.orgCompany Email: [email protected] PERSONNEL:MARK S. ALLEN JR - CEO; President
Notes: The International Foodservice Distributors Association (IFDA) is a Washington DC-based trade organization representing foodservice distributors throughout the US, Canada and internationally. IFDA’s 130+ members include broadline, systems, and specialty foodservice distributors that supply food and related products to restaurants, institutions, and other food-away-from-home foodservice operations. IFDA members operate more than 550 facilities and sell more than $75 billion in food and related products to the fastest growing sector in the food industry.
Major Trade Associations
592013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
INTERNATIONAL FOODSERVICE MANUFACTURERS ASSOCIATION180 N Stetson Ave Ste. 4400Chicago IL 60601-6766Telephone: (312) 540-4400Fax Number: (312) 540-4401Internet Homepage: http://www.ifmaworld.comCompany Email: [email protected] PERSONNEL:LARRY OBERKFELL - CEO; PresidentJENNIFER TARULIS - CFOANTHONY R. DEPAOLO - VP, Sales & Member ServicesJIM GREEN - VP, Strategy & Member ValueLISA PTAK - Director, Integrated MarketingDEVON GERCHAR - Director Member ValueJOHN LEHMANN - Director Member ValueMRS CHRISTINA CHEVALLIER - Director, Meetings & EventsCHERON LESSMEISTER - Manager, Membership SalesDEE DEE OSOBOR - Manager Finance
Notes: Established in 1952, IFMA is a leading foodservice trade association comprising more than 300 of the world’s most prestigious food, equipment and supply manufacturers in the $600 billion foodservice industry. Membership also includes marketing service organizations, trade publications, distributors and brokers. IFMA provides information and insights that enable members to discover the best opportunities. A series of member directed programs connect members with their peers, supply chain partners and customers, enabling them to network and dialogue. Finally, a host of mission critical industry initiatives bring members best practices to optimize business strategies.
INTERNATIONAL FRANCHISE ASSOCIATION1501 K St NW Ste. 350Washington DC 20005-1412Telephone: (202) 628-8000Fax Number: (202) 628-0812Internet Homepage: http://www.franchise.orgCompany Email: [email protected] PERSONNEL:STEPHEN J. CALDEIRA - CEO; PresidentALISA HARRISON - Senior VP Communications, MarketingJUDITH THORMAN - Senior VP Government Relations & Public PolicySCOTT LEHR - VP Development and Member ServicesDEBRA MOSS - VP OperationsJAY B. PERRON - VP Government Relations, Public PolicyBETH SOLOMON - VP Strategic Initiatives and Industry RelationsANNE POODIACK - Senior Director MeetingsMIRIAM BREWER - Senior Director Training, DiversityPAUL ROCCHIO - Director Development, Member ServicesGREG COOK - Director Advertising, Media SolutionsVIRGIE SISON - Director FinanceJASON YUSKO - Director Information SystemsJENNA WEISBORD - Manager Communications, MarketingLYNETTE DARBY - Manager of Sponsorships and ExhibitsCATHERINE MURPHY - Coordinator Advertising
Notes: The International Franchise Association is the world’s oldest and largest organization representing franchising worldwide. Celebrating over 50 years of excellence, education and advocacy, IFA works through its government relations and public policy, media relations and educational programs to protect, enhance and promote franchising. Through its media awareness campaign highlighting the theme, Franchising: Building Local Businesses, One Opportunity at a Time, IFA promotes the economic impact of the more than 825,000 franchise establishments, which support nearly 18 million jobs and $2.1 trillion of economic output for the U.S. economy. IFA members include franchise companies in over 300 different business format categories, individual franchisees and companies that support the industry in marketing, law and business development.
Major Trade Associations
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CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
MULTICULTURAL FOODSERVICE & HOSPITALITY ALLIANCE1144 Narragansett BlvdCranston RI 02905-4012Telephone: (401) 461-6342Fax Number: (401) 461-9004Internet Homepage: http://www.mfha.netCompany Email: [email protected] PERSONNEL:GERRY FERNANDEZ - PresidentANDRE HOWELL - VP OperationsSZILVIA SZEGEDI - Senior Director Communications, MarketingLAURIE FITZ - Director of Membership DevelopmentSTACIA PIETROPAOLO - Assistant Manager of Communications & System OptimizationSOPHIA SA - Marketing & Public Relations Coordinator
Notes: The mission of MFHA is: “To bring the economic benefits of diversity and inclusion to the food and hospitality industry by building bridges and delivering solutions.” MFHA is the industry’s original, premiere and proven diversity organization and “straight talk” voice that educates, advocates and connects its members with opportunities to grow and succeed by maximizing their cultural intelligence and effectively engaging a diverse, multicultural workforce. MFHA works to promote the business benefits of diversity & inclusion while helping its members attract, develop and retain multicultural talent. MFHA aims to ensure that minority groups can succeed in the hospitality industry by promoting and practicing diversity and inclusion. At the heart of MFHA’s business model are the four major industry components - workforce, customers, community and suppliers - combining forces to provide solutions for each other. The organization’s strategies include: 1. Building the business case for diversity and inclusion specific to the foodservice and hospitality industry; 2. Promoting MFHA’s ‘dinner table’ model which illustrates the need to address all four seats at the dinner table of opportunity and 3. Developing products and services in order to provide solutions for each component.
NATIONAL ASSOCIATION FOR THE SPECIALTY FOOD TRADE136 Madison Ave Fl 12New York NY 10016-6711Telephone: (212) 482-6440Fax Number: (212) 482-6459Internet Homepage: http://www.specialtyfood.comCompany Email: [email protected] PERSONNEL:ANN DAW - President
Notes: The National Association for the Specialty Food Trade was founded in 1952 to foster trade, commerce and interest in the specialty food industry. NASFT has more than 2,900 member companies throughout the US and overseas.
NATIONAL ASSOCIATION OF CONCESSIONAIRES35 E Wacker Dr Ste. 1816Chicago IL 60601-2270Telephone: (312) 236-3858Fax Number: (312) 236-7809Internet Homepage: http://www.naconline.orgCompany Email: [email protected] PERSONNEL:DAN BORSCHKE - Executive DirectorCHRIS DAMMANN - Director CommunicationsBARBARA ASLAN - Director, Member ServicesBRENDA HAMILL - Director, Meeting Services
Notes: The National Association of Concessionaires is a trade association for the recreation and leisure-time food and beverage concessions industry, including movie theatres, zoos, bowling centers, amusement parks, foodservice contractors, convention centers, stadiums, and arenas. Its mission is to provide its members with information and services that maintain and enhance the standards of excellence and professionalism within the recreation and leisure time food, beverage and related services industry. NAC sponsors an annual convention and trade show and publishes two industry newsletters/magazines each year.
Major Trade Associations
612013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
NATIONAL ASSOCIATION OF THEATRE OWNERS750 1st St NE Ste. 1130Washington DC 20002-8006Telephone: (202) 962-0054Fax Number: (202) 962-0370Internet Homepage: http://www.natoonline.orgCompany Email: [email protected] PERSONNEL:JOHN FITHIAN - CEO; President
Notes: The National Association of Theatre Owners is the largest exhibition trade organization in the world, representing more than 30,000 movie screens in all 50 states, and additional cinemas in 50 countries worldwide. Membership includes the largest cinema chains in the world as well as hundreds of independent theatre owners.
NATIONAL AUTOMATIC MERCHANDISING ASSOCIATION20 N Wacker Dr Ste. 3500Chicago IL 60606-3102Telephone: (312) 346-0370Fax Number: (312) 704-4140Internet Homepage: http://www.vending.orgCompany Email: [email protected] PERSONNEL:CARLA BALAKGIE - CEO; PresidentDON MATTHEWS - COO; Exec VPDEAN GILLAND - VP Sales, Customer ServiceEDWARD MCGOEY - VP FinanceRONI MOORE - VP, Marketing and Public RelationsSANDY LARSON - Senior Director & Counsel Government AffairsLYNAE SCHLEYER - Senior Director OneShow, EducationJACKIE CLARK - Director, Public AffairsJOANN DENARDIS - Associate Director, OneShow & Member ServicesSHEREE EDWARDS - Regional Legislative DirectorROGER STEWART - Director, Coffee & Water ServicePAULA SZYPER - Director, Marketing & Member ServicesPAM GILBERT - Senior Manager, Government AffairsMARY LOU MONAGHAN - Senior Manager, Government AffairsKIM RADULSKI - Senior Manager, Government AffairsDEBORAH LARA - Manager, Western OfficeJO BRADSHAW - Senior Coordinator, Association & Member ServicesKENYA PORTER-EVERSON - Senior Coordinator, OneShow & Education
Notes: NAMA is the national trade association of the merchandising, vending, OCS, and contract foodservices management businesses. Services include education, government affairs/legislation, labor relations, technical services, industry statistics, expos, and numerous specialized conferences.
NATIONAL COUNCIL OF CHAIN RESTAURANTS325 7th St NW Ste. 1100Washington DC 20004-2825Telephone: (202) 626-8183Fax Number: (202) 737-2849Internet Homepage: http://www.nccr.netCompany Email: [email protected] PERSONNEL:MATT SHAY - CEO, President (NRF)SCOTT VINSON - VPROB GREEN - Executive Director
Notes: A division of the National Retail Federation, the NCCR is a national trade association representing 40 of the largest chain restaurant companies in the US. The organization sponsors a Food Safety Task Force and represents its members’ interests on government matters.
Major Trade Associations
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CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
NATIONAL FROZEN REFRIGERATED FOOD ASSOCIATION INC4755 Linglestown Rd Ste. 300Harrisburg PA 17112-8526Mailing Address: PO Box 6069, Harrisburg, PA, 17112Telephone: (717) 657-8601Fax Number: (717) 657-9862Internet Homepage: http://www.nfraweb.orgCompany Email: [email protected] PERSONNEL:SKIP SHAW - CEO; PresidentJEFF RUMACHIK - Senior VPJULIE W. HENDERSON - VP CommunicationsLEEANN MACWILLIAMS - VP, MembershipJESSICA KURTZ - VP FinanceROXANNE JONES - Communications/Digital Media Coordinator
Notes: NFRA is a non-profit trade association representing all segments of the frozen and refrigerated foods industry. Headquartered in Harrisburg, PA, NFRA is also the sponsor of the March National Frozen Food Month, June Dairy Month, June/July Ice Cream & Novelties promotion and October Cool Food for Kids educational outreach program. NFRA holds the annual National Frozen & Refrigerated Foods Convention in October.
NATIONAL RESTAURANT ASSOCIATION1200 17th St NW Ste. 100Washington DC 20036-3010Telephone: (202) 331-5900Fax Number: (202) 331-2429Internet Homepage: http://www.restaurant.orgCompany Email: [email protected] PERSONNEL:DAWN SWEENEY - CEO; PresidentMARVIN IRBY - CFO; CAOJAMES BALDA - Chief Marketing and Communications OfficerSCOTT DEFIFE - Exec VP Policy, Government AffairsJOE DECARLO - Exec VP Content ServicesROB GIFFORD - Exec VP Political and State AffairsB. HUDSON RIEHLE - Senior VP Research and Knowledge GroupPETER KILGORE - Senior VP; Corporate Secretary; General CounselSUE HENSLEY - Senior VP Public Affairs CommunicationsBRUCE GRINDY - Chief Economist; VPDAWN CACCIOTTI - Senior VP Human ResourcesMARY P. HEFTMAN - VP ConventionKENNETH WALTERS - VP Sales, Strategic AccountsBRENDAN J. FLANAGAN - VP State and Local AffairsMATT WALKER - VP Government AffairsCHRIS MOYER - Project Manager, Conserve: Solutions for SustainabilityMYRA WEINBERG - Senior Director Information Services and LibraryANNIKA STENSSON - Director Media RelationsEVETTE L. MEZGER LEWIS - Director Web Strategy and AnalyticsLAURA ABSHIRE - Director Sustainability Policy and Government AffairsRYAN KEARNEY - Manager Labor and Workforce PolicyAMY HARRIS - Coordinator Human Resources
Notes: The National Restaurant Association, founded in 1919, is the leading business association for the restaurant industry, which is comprised of 970,000 outlets and a workforce of 12.9 million employees. Along with the National Restaurant Association Educational Foundation, the Association works to represent, educate and promote the rapidly growing industry.
Major Trade Associations
632013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
NORTH AMERICA ASSOCIATION OF FOOD EQUIPMENT161 N Clark St Ste. 2020Chicago IL 60601-3331Telephone: (312) 821-0201Fax Number: (312) 821-0202Internet Homepage: http://www.nafem.orgCompany Email: [email protected] PERSONNEL:TOM CAMPION - PresidentMICHAEL WHITELEY - President ElectDEIRDRE FLYNN - Exec VPBUFFY LEVY - Director of ShowALICE KONOPASEK - Manager Communications
Notes: NAFEM is a trade association representing approximately 625 United States, Canadian and Mexican companies that manufacture commercial foodservice equipment and supplies.
ORGANIC TRADE ASSOCIATION28 Vernon StBrattleboro VT 05301Telephone: (802) 275-3800Fax Number: (802) 275-3801Internet Homepage: http://www.ota.comKEY PERSONNEL:DAVID GAGNON - COOLAURA BATCHA - Exec VPCHRISTINE BUSHWAY - Executive DirectorMARNI KARLIN - Associate Director Legal and Legislative AffairsLINDA LUTZ - Manager MembershipKELLY MCLAUGHLIN - Communications &Development Project Coordinator
Notes: The Organic Trade Association (OTA) is the membership-based businessassociation for the organic industry in North America. OTA’s mission is to promoteand protect organic trade to benefit the environment, farmers, the public, and theeconomy. OTA envisions organic products becoming a significant part of everyday life, enhancing people’s lives and the environment.
RESEARCH CHEFS ASSOCIATION1100 Johnson Ferry Rd NE Ste. 300Atlanta GA 30342-1733Telephone: (404) 252-3663Fax Number: (404) 252-0774Internet Homepage: http://www.culinology.orgCompany Email: [email protected] PERSONNEL:JIM FOWLER - Exec VPKRISTI JOHNSON - Director Member ServicesTIM KLINE - Director Education and CertificationDARREL MCCOOK - Manager MeetingsLAURA WILKINS - Specialist CommunicationsERIC SKATES - Project Administrator
Notes: Founded in 1996, the RCA provides the research chef with a forum for professional and educational development which emphasizes the value of culinary perspective in the development of products and services.
Major Trade Associations
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CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
RESTAURANT FACILITY MANAGEMENT ASSOCIATION5600 Tennyson Pkwy Ste. 280Plano TX 75024-4036Telephone: (972) 805-0905Fax Number: (972) 805-0906Internet Homepage: http://www.rfmaonline.comKEY PERSONNEL:TRACY TOMSON - Executive DirectorDEBI KENSELL - Manager EducationJENNIFER MOORE - Member Services CoordinatorHEATHER WEBB - Coordinator Communications, Marketing
Notes: The mission of RFMA is to advance industry awareness of restaurant facility management, while promoting professional and ethical standards to serve the customer with added value.
SOCIETY FOR FOODSERVICE MANAGEMENT455 S 4th St Ste. 650Louisville KY 40202-2554Telephone: (502) 574-9931Fax Number: (502) 589-3602Internet Homepage: http://www.sfm-online.orgCompany Email: [email protected] PERSONNEL:TONY BUTLER - Executive DirectorCANDICE ZAVATSKY - Membership CoordinatorLORRAINE HOUGHTON - Coordinator Sponsorship and Advertising SalesANDREW PARR - Coordinator Public Relations and Digital MediaJOHN BUNKER - Coordinator Finance and OperationsPEG PLAUT - Coordinator Event ServicesMICHAEL ALDERSON - Coordinator Marketing and Communications
Notes: The Society for Foodservice Management provides professional development through research and information, continuing education and member interaction in a collaborative environment. SFM is the pre-eminent national association serving the needs and interests of executives in the onsite foodservice industry. The organization’s principal role is to enhance the ability of its members to achieve career and business objectives in an ethical, responsible and professional climate.
SPECIALTY COFFEE ASSOCIATION OF AMERICA330 Golden Shore Ste. 50Long Beach CA 90802-4247Telephone: (562) 624-4100Fax Number: (562) 624-4101Internet Homepage: http://www.scaa.orgCompany Email: [email protected] PERSONNEL:RIC RHINEHART - Executive DirectorDAVID ROBERSON - Director AccountingELLIE HUDSON-MATUSZAK - Director Professional DevelopmentCINDY COHN - Show ManagerCARRIE GIBSON - Coordinator Regional EventsAMBER SATHER - Coordinator Regional Events
Notes: The Specialty Coffee Association of America (SCAA) is the world’s coffee authority and largest coffee trade association with nearly 5,000 members including member companies and their employees. SCAA members are located in more than 40 countries and represent every segment of the specialty coffee industry, including producers, roasters, importers/exporters, retailers, manufacturers, baristas andcoffee enthusiasts. SCAA is dedicated to creating a vibrant specialty coffee community, recognizing, developing and promoting specialty coffee by setting and maintaining quality standards for the industry; conducting research on coffee, equipment and perfection of craft; and providing education, training, resources and business services for its members.
Major Trade Associations
652013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
THE NATIONAL FOOD SERVICE SECURITY COUNCILPO Box 1725Olney MD 20830Telephone: (240) 252-5542Internet Homepage: http://www.nfssc.com/KEY PERSONNEL:JIM FORLENZA - Executive Director
Notes: The National Food Service Security Council is a professional trade association of loss prevention, risk management, safety and security professionals from the restaurant and quick serve restaurant industries. It strives to be the voice of loss prevention and security within the restaurant industry. NFSSC provides representative leadership to both large and small , franchises and independently owned restaurants, as well as its supplier partners by promoting industry standards and benchmarks for their customers and employees. The purpose of NFSSC is to serve as a conduit for educational, networking and professional development opportunities for its members and member companies.
WOMEN’S FOODSERVICE FORUM6750 Lyndon B Johnson FwyDallas TX 75240Telephone: (972) 770-9100Fax Number: (972) 770-9150Internet Homepage: http://www.womensfoodserviceforum.comCompany Email: [email protected] PERSONNEL:ANNA MASON - Vice Chairman Operations; General ManagerFRITZI WOODS - CEO; PresidentKELLY PRIMUS - VP Communications, MarketingGRETCHEN SUSSMAN - VP Communications, Business DevelopmentNANCY BENT - Director Business DevelopmentMARVIS DONALSON - Director Business DevelopmentKAREN LAZOWSKI - Director of Volunteer ExperienceKATHY MURPHY - Director of LearningBRUCE CHANDLER - Business Systems AdministratorNATASHA M. HARRIS - Manager, Event ServicesASHLEIGH PILLEY - Manager Product DevelopmentLINDA DOWNEY - Executive AdministratorMICHELLE GALLOP - Coordinator Marketing, SalesEMILY BRETT - Coordinator, VolunteersCARONLINE WOLTERS - Coordinator Operations, Human Resources
Notes: The Women’s Foodservice Forum is the premier leadership development organization that empowers women in the foodservice industry to achieve their highest potential. With thousands of members from all segments of the foodservice industry, including restaurant operations, manufacturing, distribution, publishing and consulting, the Women’s Foodservice Forum is committed to elevating women leaders. Through highly effective and educational workshops at the Annual Leadership Development Conference, the Executive Women’s Summit, Regional Connect events, mentoring and more, Women’s Foodservice Forum provides members with the leadership tools needed to make a positive difference in their careers.
WOMEN CHEFS & RESTAURATEURS115 S Patrick St Apt 101Alexandria VA 22314-3000Mailing Address: P.O. Box 1875, Madison, AL, 35758Telephone: (877) 927-7787Internet Homepage: http://www.womenchefs.orgCompany Email: [email protected] PERSONNEL:LIEANN O’BRIEN - Executive DirectorJOEY BELDEN - Director Member Programs
Notes: The mission of Women Chefs & Restaurateurs is to promote and enhance the education, advancement and connection of women in the culinary industry. Formed in 1993 by eight of the nation’s top women chefs and restaurateurs, WCR has grown to a membership of over 2,000 members, offering a variety of networking, professional and support services. Its goals are exchange, education, enhancement, equality, empowerment, entitlement, environment, excellence.
Major Trade Associations
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Calendar of Major Trade Shows
Please contact show organizers at the above listed phone numbers prior to show. Times and locations are subject to change.
2013APRIL
10-14 Specialty Coffee Association of America 25th Annual Exposition
562 624-4100 Boston Convention & Exhibition Center Boston, MA
30-May 2
Food Safety Summit 847 405-4030 Baltimore Convention Center Baltimore, MD
30-May 2
SIAL Canada 514 289-9669 Direct Energy Centre Toronto, ON
MAY2 WestEx 2011 303 830-2972 Denver Merchandise Mart
Denver, CO
7-9 Southern Gaming Summit 203 938-2782 Mississippi Coast Coliseum/Convention Ctr. Biloxi, MS
18-21 National Restaurant Association Restaurant, Hotel-Motel Show
312 853-2525 McCormick Place Chicago, IL
JUNE7-9 Coffee Fest Chicago 425 295-3300 Navy Pier
Chicago, IL
17-19 Canadian Gaming Summit 416 512-8186 Palais des congres Montreal, QC
23-24 Southwest Foodservice Expo 800 395-2872 Dallas Convention Center Dallas, TX
24-27 HITEC 2013 800 646-4387 Minneapolis Convention Center Minneapolis, MN
30-July 2
Summer Fancy Food Show 212 482-6440 TBA New York City, NY
JULY20-23 CHART Hospitality Training Conference 800 463-5918 Hotel Intercontinental Miami
Miami, FL
21-25 American Culinary Federation National Convention
904 824-4468 The Cosmopolitan of Las Vegas Las Vegas, NV
26-28 PMA Foodservice Conference & Expo 302 738-7100 Monterey Marriott Monterey, CA
27-28 Restaurant And Food Show 813 222-1871 Florida State Fairgrounds Tampa, FL
672013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Calendar of Major Trade Shows
Please contact show organizers at the above listed phone numbers prior to show. Times and locations are subject to change.
AUGUST3-5 Louisiana Foodservice & Hospitality EXPO 800 256-4572 Morial Convention Center
New Orleans, LA
4-7 NFSSC 34th Annual Conference 792 797-1000 M Resort Spa & Casino Las Vegas, NV
18-20 Expo Comida Latina 203 840-4800 Los Angeles Convention Center Los Angeles, CA
18-20 The Western Foodservice & Hospitality Expo 203 840-4800 Los Angeles Convention Center Los Angeles, CA
28-29 Oklahoma Restaurant Convention & Expo 405 942-8181 Cox Convention Center Oklahoma City, OK
SEPTEMBER22-24 Florida Restaurant & Lodging Show 203 840-4800 Orange County Convention Center
Orlando, FL
22-24 FSTECH 800 277-2017 Talking Stick Resort Scottsdale, AZ
23-26 Global Gaming Expo (G2E) 203 840-5653 Sands Expo & Convention Center Las Vegas, NV
29-Oct 1
MUFSO 2013 813 627-6988 Hyatt Regency Dallas, TX
OCTOBER3-5 Atlantic Coast Expo 919 387-1221 Kingston Plantation
Myrtle Beach, SC
4-6 Coffee Fest Seattle 425 295-3300 Washington State Convention Center Seattle, WA
14-16 IFDA Distribution Solutions Conference 703 532-9400 Marriott World Center Orlando, FL
16-19 HFTP Annual Convention & Tradeshow 800 646-4387 Hilton Anatole Dallas, TX
20-21 The Canadian Coffee & Tea Show 604 210-0220 Vancouver Convention Centre Vancouver, BC
28-29 17th Americas Food & Beverage Show 305 871-7910 Miami Beach Convention Center Miami Beach, FL
NOVEMBER9-12 International Hotel/Motel & Restaurant Show 513 421-2050 Jacob K. Javits Convention Center
New York, NY
18-22 IAAPA Attractions Expo 2013 703 836-4800 Orange County Convention Center Orlando, FL
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CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
2014APRIL
23-27 Specialty Coffee Association of America 26th Annual Exposition
562 624-4100 TBA Seattle, WA
MAY17-20 National Restaurant Association Restaurant,
Hotel-Motel Show312 853-2525 McCormick Place
Chicago, IL
Calendar of Major Trade Shows
Please contact show organizers at the above listed phone numbers prior to show. Times and locations are subject to change.
692013 CHAIN RESTAURANT OPERATORS®
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Acquired / Merged
Boston Culinary Group, CAMBRIDGE, MABreadwinners of The Triangle, DURHAM, NCCalifornia Pizza LLC, FRESNO, CACapitol BC Restaurants LLC,
POUGHKEEPSIE, NYCasual Restaurant Concepts Inc., TAMPA, FLGrandy’s Inc., ADDISON, TXLFMG International LLC, MIAMI, FLMonitor Systems, KINGSPORT, TNMorton’s Restaurant Group Inc., HOUSTON,
TXPA Pubs Inc., READING, PAR & L Foods Inc., SAN ANTONIO, TXRKM Enterprises, FARMINGTON, MOSouthern Bells Inc., INDIANAPOLIS, INStoney River Legendary Steaks, NASHVILLE,
TNTMC Foods, LAFAYETTE, LAWendy’s Pisces Foods LLC, AUSTIN, TXYogurtini LLC, TEMPE, AZ
OOB / NQ
Allen Seafoods Inc, GAINESVILLE, FLAnis Cafe and Bistro, ATLANTA, GAApex Foodservice Inc., AUGUSTA, GAApple J LP, GREENVILLE, SCApplegate Restaurants Inc., MEDFORD, ORArabica Cafes Inc., EUCLID, OHBaytex Operations Inc., BAYTOWN, TXBeauty Shop Restaurant & Lounge,
MEMPHIS, TNBill’s Barbecue Inc., RICHMOND, VABUBBA burger Grill LLC, JACKSONVILLE, FLBurgers & More Inc., SUMMERVILLE, SCBZB Enterprises, HAVRE, MTCaffino Inc., CONCORD, CACBFG Inc., ROANOKE, VACecchini Enterprises, CANTON, OHCentral Park of America Inc.,
CHATTANOOGA, TNCH James Restaurant Holdings LLC,
DEERFIELD, ILChick Management, EDISON, NJCrystal Restaurant Management, CRANSTON,
RICSPH Pizza Inc., DALLAS, TXD.N.D. Foods, VICTORVILLE, CADairy Queen Franchise, BERNE, INDash Management Enterprises, CHAMPAIGN,
ILDCT Corp., SAN MATEO, CADelaware Food Ventures Inc., BALTIMORE,
MDDilworth Coffee, RALEIGH, NCDingbats, OAKMONT, PADLG RESTAURANTS, FLAGSTAFF, AZDomino’s Pizza of San Diego, SAN DIEGO,
CADouble Cheese Corp., ALBUQUERQUE, NMDylan’s Oyster Bar, GROSSE POINTE PARK,
MIEast Carolina Pizza Hut Management Co.,
ROCKY MOUNT, NCEddington Distribution Center, MINNEAPOLIS,
MNFamily Pizza Inc., SASKATOON, SKFamous Sam’s Inc., OVERLAND PARK, KS
OOB / NQ (Cont’d)
Fast Food Consultants, GREENFIELD, INFlapjack’s Family Restaurant, LANSING, MIFood Court Solutions LLC, WINCHESTER, KYFresh Choice Restaurants LLC, EMERYVILLE,
CAGarcia Organization, GLENDORA, CAGemini Inc., SAN YSIDRO, CAGenesis Restaurant Group LLC, MOUNT
PLEASANT, SCGF Four Investments Inc., BOONE, IAGolden Skillet USA, AHOSKIE, NCGrupo Lezama, WASHINGTON, DCH & W Enterprises Inc., SWANTON, OHHardee’s of SW Missouri Inc., NIXA, MOHarden Enterprises Inc., ANDALUSIA, ALHay-Now Inc., BURLINGTON, VTHeadlee Management Corp., NEWBURGH,
NYHeaven Sent Pizza, LP, CLEBURNE, TXHighbar Management Group, NORTH LITTLE
ROCK, ARHilbert Enterprises, ABBOTTSTOWN, PAHoggy’s Restaurants, COLUMBUS, OHHorizon Hotels Ltd., EATONTOWN, NJInnkeepers USA Trust, PALM BEACH, FLInversiones Tropical Ribs, DORAL, FLInvestments Holding Inc., TECUMSEH, OKIowa Subway Development, AMES, IAJack in the Box Distribution Center, BUENA
PARK, CAJack in the Box Distribution Center, TRACY,
CAJack in the Box Distribution Center, KAPOLEI,
HIJack in the Box Distribution Center,
DANVILLE, ILJack in the Box Distribution Center, DALLAS,
TXJack in the Box Distribution Center,
PUYALLUP, WAJava City Inc., SACRAMENTO, CAJeffco Holding, IMPERIAL, MOJohnstone Foods Inc., LYNN HAVEN, FLKergan Bros. Inc., LAFAYETTE, LAKFC Taco Bell Region Office, CHESAPEAKE,
VAKnight & Day Franchising, VANCOUVER, BCKosher Delight Inc., BROOKLYN, NYKP Pizza America Inc., SAN JUAN, PRLatitude 38 Investments, CARLSBAD, CALear Enterprises, IRVING, TXLettuce Feed You Inc., WATERTOWN, NYLiepman Restaurants Inc., NEW BOSTON, TXM.P.G. Management Co., BOSTON, MAMad Pizza Co. Inc., DELTA, BCMaryland Coast Pizza Hut Inc.,
HUNTINGTOWN, MDMB Foodservice Inc., SALT LAKE CITY, UTMcDonald’s Franchise, DARIEN, CTMcDonald’s Franchise, HOUSTON, TXMcGovern Enterprises, Inc, GRAND
JUNCTION, COMechtley Enterprises Inc., TOPEKA, KSMission Restaurants Inc., FORT WALTON
BEACH, FLMsaa Partners LLC, IRVINE, CANeighborhood Sports Pub Concepts Inc.,
LAGUNA HILLS, CA
OOB / NQ (Cont’d)
Northern Ohio Pizza Co. Inc., LEXINGTON,OH
Northwest Hospitality LLC, SPOKANE, WANUH Inc., TOLEDO, OHOceanview Management, HULL, MAOCEDON Companies LLC, SEDALIA, COOle Feed House Inc., TEXARKANA, AROur House LLC, BIRMINGHAM, ALPancho’s Cantina, ISLAND PARK, NYPat & Oscar’s, CARLSBAD, CAPotomac Foods, GAITHERSBURG, MDPremier Restaurant Management Inc., SAINT
LOUIS PARK, MNPriszm Income Fund/Priszm Inc., VAUGHAN,
ONProgressive Pizza Partners LLC, MC KINNEY,
TXRed Lobster (Paradise Division),
SCOTTSDALE, AZReddy One LLC, ESCONDIDO, CARestaurant Partnership of Central Texas, LP,
HOUSTON, TXRush Street Neighborhood Grill, KINGSPORT,
TNS.M.E. Inc., YUMA, AZSafe Delivery Inc., WHITE HOUSE, TNSan Francisco Oven, SPRINGFIELD, MOSchumacker & Company, DAVIE, FLShell Vacations LLC, NORTHBROOK, ILShrimp Market, AVENTURA, FLSicily’s LLC, MANDEVILLE, LASoutheast New Mexico Foods Inc.,
ROSWELL, NMStarbucks Northwest Regional Office,
SEATTLE, WAStokes & Folks Inc., WHITSETT, NCSunburst Hospitality Corp., SILVER SPRING,
MDSweet Line Pastries, TORONTO, ONT.E. Kramer Inc., TELL CITY, INTaco Casa International Ltd., TOPEKA, KSTaco Hut America Inc., JOPLIN, MOTaco Palace Inc., MONETT, MOTarget Market Enterprises Inc., BELLINGHAM,
WATexas Tom’s Corp., KANSAS CITY, MOTexenza Coffee, AUSTIN, TXThe Evergreen Restaurant Group,
ISSAQUAH, WAThe Glass Chimney Restaurant, CARMEL, INThe Lark Group, PARIS, KYTrick Shots, LONGWOOD, FLTripplett Management Corp., MENLO PARK,
CATwo Hippies, PHOENIX, AZUniversal Coffee Express, MANALAPAN, NJVelvet Restaurant Inc., SANTA BARBARA, CAVitale’s Italian Restaurant & Lounge, GRAND
RAPIDS, MIW.S. Enterprises Inc., RAPID CITY, SDWengord, ALAMOGORDO, NMWestern Chance Inc., TUCSON, AZWrisinger/King Franchise Group, BLUE
SPRINGS, MOWYCO Fast Foods Inc., TUCSON, AZ
EX
CL
US
ION
SIN
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X2013 CHAIN RESTAURANT OPERATORS 1523
CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com
Exclusions Index