INTERNET OF THINGS CONTINUOUS ENGINEERING TEAM

Welcome to the first quarterly edition of the Internet Of Things Continuous Engineering Newsletter.

The purpose of this and future Newsletters is to keep you informed of a variety of topics, such as events that we are running or attending across the UK, what's new, the team at IBM and introductions to our Business Partners. We are interested in hearing your thoughts on the Newsletter, content you would like to see, or any other comments you would like to make so that we can shape it in future editions.

In this first edition, we share a viewpoint in terms of what we consider to be the Internet Of Things in-cluding some details on our Continuous Engineer-ing solutions; insight into one of our Business Part-ners - CloudOne; and the current events in plan that will evolve in future quarters.

We hope you find the newsletter informative and useful, and we all look forward to talking to you sometime in the near future.

FIRST EDITION

i

SCOTT MARKWOOD

IN THIS NEWSLETTER

02 Meet the team03 Events05 Internet Of Things08 Collaborative Lifecycle Management12 Requirements Management16 Configuration Management for requirements17 Modelling19 Analytics and Reporting21 Business Partners Corner

MEET THE TEAM

2

SALES ACCOUNT TEAMSALES ACCOUNT TEAMSALES ACCOUNT TEAMSALES ACCOUNT TEAMSALES ACCOUNT TEAM

Andrew WallaceSales Manager 07967 275531

Duncan Speight Account Manager

07500 027082

Stuart Parker Account Manager

07712 679 186

Nick Howard Account Manager

07584 204612

Karl Mulcahy Account Manager

07500 093469

Zoe Carberry Inside Sales

07971 089946

TECHNICAL TEAMTECHNICAL TEAMTECHNICAL TEAMTECHNICAL TEAMTECHNICAL TEAMTECHNICAL TEAM

Scott Markwood Technical Manager

07769 937743

Mark Best Solution Architect

07714 727047

Neal Middlemore Technical Specialist

07917 178865

Stephen Rooks Embedded

Software 07775 531317

John Duckmanton Solution Architect

07738 310767

Vijay Patel Technical Solution

Architect 07896 568535

Brad Middleton Technical Sales &

Solutions 07766 774991

Matthew Mendell Product Specialist

07887 383310

Hitesh Bechar Technical Presales

07766 393932

Neil Williams Technical Sales &

Solutions 07748 788917

Matthew Bradshaw Technical Sales &

Solutions 07795 641599

Our experienced team have been working in Automotive, Defense, Pharmaceutical, Banking and Finance sectors for over 10 years.

For further information on anything you’ve read please contact Zoe Carberry on 01865 784713 / iotce@uk.ibm.com

Throughout 2016 we will be running a number of workshops and webinars, mostly free of charge to enable you to learn and try out the latest solutions and best practices to help advance your organisation. Take a look at the next couple of pages to see what’s coming up.

IBM Requirements Management Platform

We are running workshops to provide your organisation, where requirements management is critical to your business, with an opportunity to spend the day trying out IBM’s Requirements Management Platform.

Event Registration

Where Success Begins ‘Back to Basics for Understanding Requirements’

Integrate and IBM are running workshops to provide organisations where requirements engineering is critical to the business with an opportunity to spend the day understanding the fundamentals for good requirements writ-ing, elicitation, and management.

The workshop discusses how requirements can help with compliancy and risk and includes the potential pitfalls of using a manual process when man-aging the requirements without any formal structure. Please find below the flyer and registration link for Integrate's Writing Requirements Workshops that are running in 2016.

Event Registration and to download the event flyer

EVENTS

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2016

February

Thursday 18th - Effectively Managing Top-Tier Requirements in DOORS

Register for Webinar

InterConnect - 21-25 Las Vegas.  Same event as last year.  This event will be particularly good for customers looking to learn more than just Continuous Engineering.

March

Thursday 3rd - Next Generation Migration Toolkit for DOORS 9.x to DOORS Next Generation

Register for Webinar

Wednesday 9th - IBM Requirements Management Platform - Hands on Workshop at IBM South Bank, Lon-don

Event Registration

Thursday 17th - Requirements Writing Workshop at IBM South Bank

Thursday 17th - Creating Traceability in DOORS and Be-yond – The Various Methods

Register for Webinar

April

Wednesday 13th - Application Lifecycle Management for Healthcare as a Managed Service

Register for Webinar

Wednesday 20th - IBM Requirements Management Platform - Hands on Workshop at IBM Bristol

Event Registration

May

Wednesday 11th - IBM Requirements Management Platform - Hands on Workshop at IBM Manchester - Event Registration

June

Wednesday 15th - IBM Requirements Management Platform - Hands on Workshop at IBM Hursley

Event Registration

July

Wednesday 27th - IBM Requirements Management Platform - Hands on Workshop at IBM South Bank, Lon-don

Event Registration

September

Wednesday 7th - IBM Requirements Management Platform - Hands on Workshop at IBM Warwick

Event Registration

October

Wednesday 12th - IBM Requirements Management Platform - Hands on Workshop at IBM Edinburgh

Event Registration

November

Wednesday 23rd - IBM Requirements Management Platform - Hands on Workshop at IBM Hursley

Event Registration

4 For further information on anything you’ve read please contact Zoe Carberry on 01865 784713 / iotce@uk.ibm.com

INTERNET OF THINGS, WHAT IS IT?IBM announced in 2015, that it will be shaping part of it's business to focus on solutions for the Internet Of

Things.  Along with this announcement, comes a signifi-cant investment of $3B into that part of it's business.   Many industry thought leaders have provided a definition of what the Internet Of Things is, but for us it is really simple.  It's about producing solutions to problems that have an underlying princi-ple of connectivity.  These connected solutions, help improve the value that stakeholders would derive from them if they weren't connected.  The range of ways in which you can gain value from exposed data can be from something as simple as access to data held within a white goods appliance, which can be used by Engineers to improve their products, to connected sensors and devices reconfiguring themselves based on a set of precise pre-determined rules to continue operating an expensive solution with high cost down time.The rate at which an industry can innovate or evolve it's solutions using connectivity, will impact how quickly it can also create new

INTERNET OF THINGS

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or improved solutions and business models. There is no doubt that the speed at which an in-dustry can embrace connectivity within it's core business will have a direct impact on how quickly connectivity will shape our lives over the next decade.We are already discussing strategies with clients related to how they can adapt their businesses to gain direct benefit from the changes we are see-ing.  Our solutions help in a variety supporting functions, from idea creation and inception prior to solution or product creation all the way through to delivery of an fully optimised asset management system for the most complex of scenarios.  Either way, we can provide some of the key ingredients you need to enable the inno-vation you strongly desire. It would be great to hear from you or your col-leagues to see how we can help you innovate in your business to achieve better results.

CONTINUOUS ENGINEERING Continuous engineering is an enterprise capabil-ity that speeds delivery of increasingly sophisti-cated and connected products by helping busi-nesses to evolve their engineering practices to adapt to the accelerating pace of business change.

Take two minutes to see how we can help:

Creating Better Products with Continuous Engineering

Requirements - Engineers can build in the need for connected devices early in the engineering lifecycle for parts of the operational aspects of their solutions.

Modelling - Reduces the time to get the solution right and the system behaviours understood fully, exposing new business value.

Design and Develop or Select - This is often out-sourced, or an off the shelf "best fit" solution se-lected to deliver what is required.  You need ways to manage that aspect of your engineering process.

Test - Being able to continually validate engineer-ing artefacts against what your solution should be doing, is key to reducing overall engineering costs.  Testing in production increases engineer-ing costs profoundly.

Release - Controlling how you release produc-tion ready engineering artefacts into your prod-uct release cycles is extremely important.  You need to be able to revisit what you have previ-ously done in order to improve your solutions throughout their operational life-spans.

Improve and innovate - Ensure you deliver feed-back on operational aspects of a system, lead-ing to a solution update and producing new go to market strategies and business value.

IOT FOUNDATIONFast and reliable device connectivity, over the internet using a secure lightweight protocol.

IBM's Internet of Things Foundation is where you can set up and manage your connected de-vices. IBM's Bluemix platform is the place to quickly and easily create applications that can use real-time and historical data from your con-nected devices.

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ENTERPRISE ASSET MANAGEMENT (EAM)Facilities and Asset Management solutions for large and often complex operational scenarios linked to IoT Foundation for clients wanting to automate manual tasks through intelligent and connected devices.

Try it out for free!

Want to gain an understanding of how things work around here? There are a number of ways you can get started for free.

When combined with the IBM Bluemix platform, IoT Foundation provides simple, but powerful ap-plication access to IoT devices and data. You can rapidly compose analytics applications, visu-alisation dashboards, and mobile IoT apps. Cre-ate IoT applications that feed insights to your backend enterprise applications.

Watson Internet of Things Platform

“A COMPREHENSIVE, INTEGRATED SET OF

CAPABILITIES”

7 For further information on anything you’ve read please contact Zoe Carberry on 01865 784713 / iotce@uk.ibm.com

DO YOU HAVE ONE OR MORE CROSS-DISCIPLINE TEAMS WORKING ON SYSTEMS OR SOFTWARE DELIVERY? The IBM Rational Collaborative Lifecycle Management (CLM) platform is part of the Continuous Engineering solution within Internet of Things (IoT). An enterprise-grade integrated delivery environment for all team roles, available as a Software as a Serv-ice (SaaS), on-premise installation or via a Cloud-based Man-aged Service.

The key capabilities of the platform are outlined on the graphic at the top of this page.

A number of extension capabilities from the IBM Rational Product portfolio can be directly integrated into the CLM platform.

COMMON INTEGRATED PLATFORMIBM Rational CLM Platform leverages IBMs Jazz Team Server technology to provide a common integrated platform for all the role-based capabilities such as requirements management, test management and so on. The Jazz Team Server provides com-mon services like team collaboration, security, authentication, re-

COLLABORATIVE LIFECYCLE MANAGEMENT PLATFORM

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porting and contains a single repository for all in-formation created by the role-focused modules, providing end-to-end traceability and reporting throughout the SDLC. For example requirements entered by the requirements team are available to the test team for reference within test cases.

Overview

IBM Rational CLM helps teams work together for faster product and software delivery.

• Enhances team collaboration with integrated features including work-item, build and soft-ware configuration management.

• Facilitates planning and execution of agile or formal projects with planning tools and tem-plates. Consistent processes help improve soft-ware quality.

• Provides linked requirement backlogs across multiple teams with full traceability

• Improve predictability through automated pro-duction of agile metrics.

• Provides high visibility into project activities and team progress with multilevel dashboards and reporting features, and in-context collabo-ration features.

• Support for Open Standards via Open Services for Lifecycle Collaboration (OSLC). See Open-Services.net

• Integrates with many third-party development tools.

SOLUTION HIGHLIGHTSReal-time planning

Many teams face the pressure of improving their time to delivery. But improving your time to delivery requires that you have a solid grasp of the scope of the project, which includes the work needed to elaborate the requirements, the de-sign and implementation effort, as well as the size of the test effort, often defined in a test plan.

Real-time planning improves time to delivery by:

• Providing a single plan that spans requirements, development, design and test efforts.

• Integrating planning with execution ensuring the plan always reflects the team's status.

• Inspiring full team participation in accurate planning.

• Providing teams the real-time data to respond to the unexpected.

The planning capability in Rational Team Concert provides the backbone for the real-time plan-ning. When working in an integrated, cross-functional team, planning for all team members becomes an imperative for improving time to delivery.

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Work Items for all Roles

Planning can now include the work of the entire team. Analysts, developers and testers can share the same work item capability. The team can now estimate and include the all work across the entire team to include estimating the effort to elaborate the requirements, define test cases, and write test scripts and so forth. This reduces surprises that can delay a release beyond the an-ticipated, while improving the teams understand-ing of the complete scope of the project.

IN-CONTEXT COLLABORATIONCollaborate with team members online, at any time, regardless of geographic location. By con-ducting online reviews and approvals, or captur-ing threaded discussions directly on an artifact, teams create a collective understanding of what is most important to their stakeholders. With link previews and feeds team members have informa-tion at their fingertips and the power to stay on top of current events.

In-context collaboration improves product value by:

• Making information immediately accessible to all team members in the context of their work.

• Empowering teams to collaborate on and re-view software development artifacts so they can incorporate feedback early and often.

• Providing single source of truth hosted in a shared repository so that team members can collaborate effectively around the globe.

Reviews and Approvals

Reviews and approvals are supported for requirements, work items and test assets. Teams collaborate among themselves and with their stakeholders using web based reviews and ap-provals.

EXAMPLE APPROVAL FOR REQUIREMENTS

Reviews and approvals can be conducted on most types of asset. Below is an example ap-proval for a collection of requirements.

Online Discussions

Software is the product of many discussions. Capture discussions in-context of the work to fa-cilitate online, global communication. By captur-ing discussions in-context of the artifact, teams create a single source of the truth regarding decisions.

Comments on requirements details are in-context and provide threaded discussions.

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LIFECYCLE TRACEABILITYTeams who face the challenge of improving qual-ity often wonder where to start. High quality soft-ware is the result of the work of many team mem-bers who are dependent upon each other’s work. Without understanding these relationships, gaps can go unnoticed, teams may focus on the less important areas, and decisions are made with lit-tle insight on the impact, all of which can lead to poor quality.

Lifecycle traceability establishes relationships be-tween artifacts, and provides views for insightful decision-making. By relationships between arti-facts, your team can answer the more interesting questions about project status.

Lifecycle traceability improves quality by:

• Establishing relationships between software ar-tifacts raising awareness across team mem-bers.

• Helping practitioners identify and close artifact gaps across disciplines.

• Providing practitioners access to related arti-facts so they can make fully informed deci-sions.

• Providing a clear view of completeness from requirement through release.

REPORTING INTELLIGENCEThe ability to make fact based decisions is funda-mental to steering a project to a successful con-clusion. Dashboards and reports that surface team activity and trends from actual data provide powerful insight and transparency for making de-cisions. With the Rational solution all team mem-bers have access to the same data. Team mem-bers can use reports, dashboards, mash-ups,

personal, or a mini dashboards along with a cata-logue of widgets for displaying a wide variety of information using out of box and custom reports and queries.

Reporting intelligence improves predictability by:

• Applying Business Intelligence techniques to development projects;

• Enabling fact based decisions making (to com-municate status, monitor progress, diagnose problems, identify corrective actions);

• Providing transparency to help teams steer pro-jects and programs to deliver on-time.

RELIABLE INTEGRATIONSThe IBM Rational solution is designed to in-teroperate with open source and third-party tools based on Open Standards specifications from Open Services for Lifecycle Collaboration.

WANT TO KNOW MORE?Check out the IBM Rational CLM pages on Jazz.net or contact your local IBM Sales Repre-sentative. To find out how see http://www-01.ibm.com/software/rational/alm/

11 For further information on anything you’ve read please contact Zoe Carberry on 01865 784713 / iotce@uk.ibm.com

WHAT’S NEW IN DOORS 9.6.1.3

DOORS 9.6.1.3 was released in June 2015 and in addition to fix-ing around 50 APARs, some new functionality was added.

The capability for migrating data from Rational DOORS to Ra-tional DOORS Next Generation is now generally available and in-cludes enhancements for the previous Beta functionality.

• Fully embedded migration functionality. There is no separate toolkit required.

• Automated harmonization of DOORS type systems and links.

• Automated creation of Rational DOORS Next Generation arti-fact types.

• The Migration Metrics utility is now included in the Rational DOORS client installation.

A new OSLC DXL Services Manager is included in the Rational DOORS client installation. This allows users to run DXL through the OSLC api. See the InfoCenter for more details:

Pictures are now supported in the Rational DOORS Change Management integration.

The Column/Attribute/Type dialog box now has a column that indi-cates whether an attribute is DXL based or not.

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REQUIREMENTS

Provision of DXL to purge individual soft-deleted objects.

Rational DOORS Change Management now uses a getResourceURL DXL function to generate URLs with http or https protocol rather than "doors://". The change is applied to all new URLs. To revise URLs that were created previ-ous, contact Support.

Rational DOORS now supports Rational Direc-tory Server version 6.0.0.2.

Java is no longer included in the Rational DOORS client installation. This component is a prerequisite for installation. Separate installation of Java provides the opportunity for security up-grades to Java outside of the Rational DOORS release schedule.

The Find feature in the Rational DOORS client now includes an option to copy the URL to a found artifact. This is in the database level Tools > Find.

The installed help system is now a 64-bit applica-tion.

Latest Fix Packs

You can download DOORS 9.6.1.3 from Fix Cen-tral

Fix packs have also just been released for the fol-lowing DOORS 9.x versions:

Rational DOORS Fix Pack 11 (9.3.0.11) for 9.3

IBM Rational DOORS 9.3.0.11 has been made generally available and contains fixes to version 9.3, including all predecessor fix packs.

Rational DOORS Fix Pack 5 (9.4.0.5) for 9.4

IBM Rational DOORS 9.4.0.5 has been made generally available and contains fixes to version 9.4, including all predecessor fix packs.

Rational DOORS Fix Pack 5 (9.5.0.5) for 9.5

IBM Rational DOORS 9.5.0.5 has been made generally available and contains fixes to version 9.5 including all predecessor fix packs.

Rational DOORS Fix Pack 6 (9.5.1.6) for 9.5.1

IBM Rational DOORS 9.5.1.6 has been made generally available and contains fixes to version 9.5.1 including all predecessor fix packs.

Rational DOORS Fix Pack 5 (9.5.2.5) for 9.5.2

IBM Rational DOORS 9.5.2.5 has been made generally available and contains fixes to version 9.5.2 including all predecessor fix packs.

Rational DOORS Fix Pack 4 (9.6.0.4) for 9.6

IBM Rational DOORS 9.6.0.4 has been made generally available and contains fixes to version 9.6 including all predecessor fix packs.

13 For further information on anything you’ve read please contact Zoe Carberry on 01865 784713 / iotce@uk.ibm.com

DOORS Next Generation (DNG) v6.0, which was made generally available at the end of June 2015, was one the largest and most feature-filled releases we have ever delivered. With that ship-ment, we introduced for the first time configura-tion management of requirements as well as a new, no browser plug-in graphical editor. You can view all the details of this release on the DNG 6.0 New and Noteworthy information page.

In December we released DNG v6.0.1, which also included some major enhancements in the following categories:

Requirement configuration management and Product Line Engineering (PLE)

• Requirements change management• Automatic module merging• Link validity / suspect links• CM aware reporting and dashboards• Bulk data manipulation

Getting requirements data in and out of DNG in various formats is an important part of many of users requirements processes. We have fo-cussed on some significant improvements in this area for this release.

Perhaps one of the most highly requested fea-tures for DNG has been CSV data round-trip sup-port. The ability to export data, edit it in Excel, and then bring just the changed requirements back into DNG.

• Link by Attribute• Improvements in data migration from DOORS 9• Usability improvements

We continue to invest significant development effort each release on improving the usability of the tool with the goal of increasing user productiv-ity. In v6.0.1 we have made over 30 usability im-provements. Read about it in Richard Watsons’ blog on Jazz.net.

What’s new in DOORS Next Generation 6.0.1

Diagramming just got easier

Diagramming just got a whole lot easier in 6.0. This provides a more free-form diagramming tool to help you create what you need.

Diagram features

After you click Edit, you are presented with a pal-ette of shapes in a series of folders. You can drag the shapes onto the canvas, where you can move and resize them or connect them to other shapes.

DOORS NEXT GENERATION

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Extensive palette of shapes

From the palette of shapes, you can create many types of diagrams. In addition to general shapes, such as rectangles, circles, and arrows, the pal-ette includes shapes for flowcharts, use case dia-grams, business process models, data flow dia-grams, and UML diagrams.

See the latest diagramming information on Jazz.net.

Here’s a YouTube video demonstrating the new diagram editor.

Shortcut keys for DNG Modules

In the web client for DOORS Next Generation, you can use keyboard shortcuts to work with requirements artifacts.

Tip: When you are in edit mode in a text editor, press Alt+0 to show a window that lists many common keyboard shortcuts.

The IBM Knowledgebase contains all related shortcut keys available to you.

As we continue to develop DNG in future re-leases, you can see what our product team are working on. See what’s coming in:

DNG 6.0.2 Milestone 1

DNG 6.0.2 Milestone 2

USEFUL LINKSDOORS Next Generation on Jazz.net

Jazz Deployment Wiki

IBM Knowledgebase for DOORS NG

DOORS Next Generation on YouTube

15 For further information on anything you’ve read please contact Zoe Carberry on 01865 784713 / iotce@uk.ibm.com

CONFIGURATION MANAGEMENTDOORS Next Generation 6.0 is our first release providing native configuration management (CM) of requirements, enabling functionality for strategic reuse and Product Line Engineering.

Requirements Management offers the ability to define the scope of a project, program, or deliverable, but unless you have control over changing the scope, this could well consume more of your project costs than you expected. Placing requirements under CM allows for the scope to be controlled, while enabling your teams to work in par-allel versions at the same time with-out the need to make project copies to handle variants.

On a basic level, CM provides a way to manage groups of artifacts and their versions. Versions can be split to support different variants and merged in order to deliver changes of requirements back to accepted releases. With CM, users can efficiently create different streams to help manage parallel versions without the need to make copies of their requirements. Additionally, there is robust linking that is specific to the stream the user is working in. This means that following the link shows users the requirement, test, or design element on the other end of the link that is appropriate for the stream they are working in. The ability to compare across streams and baselines helps users to understand how their versions or variants are different and to correct any mistakes.

The functionality has been designed expecting only a small number of people to engage directly with parallel versions and CM, while the rest of the engineers con-tinue with their work, mostly as if nothing has changed.

By default, these new capabili-ties are turned off and project administrators have to enable them for the server and for each project area where users want to take advantage of them.

16 For further information on anything you’ve read please contact Zoe Carberry on 01865 784713 / iotce@uk.ibm.com

IBM Rational Rhapsody enables systems engineers to elaborate and analyze requirements, optimize architectures, and validate design behavior and performance while automatically creating systems specifications, interface design documents and systems test cases.

Two base editions are available for systems engineers:

Rational Rhapsody Architect for Systems Engineers: Low cost system engineering environment for analyzing and elaborating requirements, making architecture trade offs with parametric evaluations, and documenting designs while automatically creat-ing systems specifications, interface design documents and sys-tems test cases using SysML, UML, AUTOSAR or UPDM (addi-tional add on).

Rational Rhapsody Designer for Systems Engineers Includes all the capabilities of Rhapsody Architect for Systems Engineers above plus provides the ability to prototype, simulate and exe-cute designs for early validation of requirements, architecture and behavior.

MODELLING

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Model Based Systems and Software Engineering

Rhapsody and Rhapsody Design Manager sup-port Systems Engineers who are defining com-plex systems. A complex system typically has these characteristics:

• multi domain (electronic, mechanical, software)• lots of requirements at different levels of ab-

straction (stakeholder, system, domain)• must be developed in compliance with a stan-

dards (ASPICE, DO-178,ISO 26262.)• safety critical• multiple variantsBy using the SysML modeling language, engi-neers can create graphical abstractions to com-plex systems, facilitating understanding, docu-menting design decisions and providing a bridge to implementation.

What’s new?

• Rhapsody 8.1.4 and Design Manager 6.0.1 were made generally available at the end of De-cember 2015.

• Support for Global Configuration Management • Support for Harmony SE process using Design

Manager• For testing, ATG now supports token-orientated

activity diagrams• DNG, you can add multiple collections of

requirements to your models.

Figure 1 Rhapsody via Design Manager supports OSLC traceability to DOORS, DNG and RQM allowing trace-ability and impact analysis to reach into the modeling space.

Figure 2 Within DOORS or DNG, see how requirements are traced to models. The statechart is ren-dered by Design Manager.

Figure 3 Team member commenting on a design in De-sign Manager

18 For further information on anything you’ve read please contact Zoe Carberry on 01865 784713 / iotce@uk.ibm.com

IBM’s Jazz platform now includes a Report Builder, allowing you to get the perspectives of your data that you want. Utilise one of the many out-of-the-box templates included in the extensive li-brary, or follow the step-by-step creation tool to quickly and eas-ily start building your own.

• Choose data types from every application in the Jazz lifecycle, and how those data types link together through traceability

• Search across the entire database, or focus on the project(s) of your choice

• Build ad-hoc reports in graph form, or with a list of results

Want the team to see your report? Add it as a widget to one of the project dashboards.

ANALYTICS AND REPORTING

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Choose the data Format the results Name it, share it Run it

Quick. Easy. Powerful.

20 For further information on anything you’ve read please contact Zoe Carberry on 01865 784713 / iotce@uk.ibm.com

Our partner eco-system has grown and we have business partners which extend IBM’s offerings.

CloudOne helps the world’s best companies make their things for the Internet of Things.  We bring enterprise applications to the cloud, host-ing, enabling global collaborative development, production and analy-sis of software products in real time on individual, secure, private hy-brid cloud environments. Trusted by leading brands, CloudOne’s scal-able technology is supported by a team of experts and partners who share a passion for making it easier, faster and more economical to make things for the Internet of Things. For more information, visit http://www.oncloudone.com.

Why CloudOne:

1. CloudOne is a Premier IBM Business Partner, (the highest level) and the 2015 IBM Beacon Award for Outstanding Continuous Engi-neering Solution.

2. We’re the first in the world to offer true Software-as-a-Service for IBM software products, and the first to build (and run) a cloud de-signed specifically for IBM. 

3. CloudOne is both a pioneer and global leader in delivering IBM technology on-demand.

4. A Virtual Private Cloud is ideal for managing the natural ebb and flow of projects and teams

BUSINESS PARTNERS CORNER

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5. Our Virtual Private Cloud is unique: it’s neither pri-vate nor public. It connects directly into your own network for easy access by employees, but can be selectively opened for secure, direct access to anyone you choose.

IBM Managed Continuous Engineering - by CloudOne

IBM Managed Continuous Engineering Service offer-ing provides a managed environment for IBM soft-ware products. The service provides for the pay for use hardware infrastructure model needed to effec-tively host IBM products. IBM’s managed services are designed specifically to enable managed cloud delivery of IBM software products.

The IBM Managed Service team will oversee the con-figuration and implementation of the IBM software products, and deliver ongoing infrastructure, applica-tion, and support service remotely. The IBM Man-aged Service team will deploy the products using infrastructure located in a data center facilities, moni-tor the system for 24x7 availability, and provide re-lated infrastructure support.

Customers access the IBM software products through a secure site-to-site virtual private network connection to existing internal customer networks. A Client Success Manager is associated with the ac-count to ensure the successful deployment of the so-lution. This role will ensure that there is a successful relationship between IBM and any business partner providers.

Service Benefits

Reduces upfront capital costs typically associated with Information Technology (IT) infrastructure invest-ments. The IBM Cloud Managed Continuous Engi-neering Service offering entails: deployment of IBM products into a Managed Service data center, where it is monitored for 24x7 availability. The IBM Rational

Managed Service team will provide related infrastruc-ture support, including product service packs, patch installation, and optional upgrades on a schedule that is agreed upon with the Customer.

• Alleviates Customer responsibility of the day to day operation and maintenance of IBM software products.

• IBM will provide on-going expertise to assist in de-riving the most value from their IBM software de-ployment.

• IBM assigns a Client Success Manager for the du-ration of the service. The Client Success Manager is responsible for ensuring overall customer satis-faction, driving adoption of the service and provid-ing best practice guidance.

• IBM data center facilities are certified against SAS 70 Type II and SSAE 16 Type II and have built in high availability, redundancy and failover support-ing infrastructure.

• Upon contract expiration customers may maintain their project data on an existing SoftLayer infra-structure. The Managed Services would not be maintained and the Customer will work directly with IBM SoftLayer for Cloud hosting.

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Try out the latest version of DOORS Next Generation at https://doorsng.com

For further information on anything you’ve read please contact Zoe Carberry on 01865 784713 / iotce@uk.ibm.com