Hazard Identification and Near Miss Reporting

Britvic Soft Drinks

• Britvic plc is one of the leading manufacturers of Soft Drinks in Europe with operations in GB, Ireland and France

• Across the group, we currently employ approx 3500 people• Britvic Soft Drinks (our GB operation) has six production sites,

split in to three (3) regions:-• Northern Region (Leeds and Huddersfield)• Southern Region (Rugby and Beckton)• Western Region (Norwich and Widford)

Just a few of our GB brands..

Hazard Identification and Near Miss Reporting

• Over a period of years the Britvic and Northern Region has worked tirelessly to reduce the number of accidents in the workplace.

• Having significantly reduced them through conventional health & safety programmes, it became apparent we needed to do something “out of the box”

• Thus we embarked on a number of initiatives to ensure the accident reductions continued

Northern region accident trends 2000-2010

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20

40

60

80

100

120

140

2000-2001 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 2006-2007 2007-2008 2008-2009 2009-2010

Trend analysis of accidents resulted in more robust health & safety procedures Introduction of Health &

Safety Champions

OHSAS 18001 accreditation All employees fully trained in the use of dynamic risk assessments

Safe Behavioural Visits introduced T Cards introduced NEAR MISS REPORT

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20

40

60

80

100

120

140

2000-2001 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 2006-2007 2007-2008 2008-2009 2009-2010

Trend analysis of accidents resulted in more robust health & safety procedures

Introduction of Health & Safety Champions

OHSAS 18001 accreditation

All employees fully trained in the use of Dynamic Risk Assessments Safe Behaviour

Visit introduced

T Cards introduced

Near Miss Reporting Revitalised

Northern region accident trends 2000-2010

Our Journey

• It was quite evident that near miss incidents were happening within the region, but these were not being captured and documented.

• People were addressing near misses and making sure the working environment was safe, but seemed to be reluctant to document them.

• We needed to devise a system that not only captured these incidents but trended them also.

Our Journey

• As a show of commitment in February 2010 the Northern Region hosted a QSE Day.

• The day was a full programme of quality, safety & environmental workshops and presentations, all staff in the region attended

• The roll out of the Near Miss reporting system was a integral part of the day

• This was a opportunity to obtain buy in from key stakeholders• All employees participated in Near Miss workshop sessions

throughout the day

Near Misses

Near Misses

Near Misses

The Near Miss Booklet

A simple A7 pre printed 100 Leaf (perforated) book that was designed to fit neatly into employees’ pockets

The slips are posted by the employees, and these are then collected by the H&S Champions and transferred onto a database

Near miss submission data

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20102009

Near Miss Ownership

• The maintenance and analysis of the database is a primary task of the Health & Safety Champions

• The champions police this system and will challenge peers and management should they feel people are not engaged

• The expectation is that everybody within the region partakes in incident reporting

• Visitors and contractors are also encourage to participate in the programme

Trend analysis

• The logging system is a simple excel spreadsheet where data can be instantly analysed and graphs created

• The data can be drilled down, for example by category, team and area

• A submission for one hose pipe in the walkway does not require a full scale investigation. Should this be a repeat occurrence the trend analysis will force actions to be taken

Trend analysis

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LINE 1

Bail

erLIN

E 1 C

onve

yors

LINE 1

De P

allLIN

E 1 Fi

ller

LINE 1

Kist

erLIN

E 1 La

belle

rLIN

E 1 M

arkh

ams

LINE 1

Pall

ertis

erLIN

E 1 P

astur

iser

LINE 1

Rins

erLIN

E 1 W

alkway

sLIN

E 1 W

areh

ouse

Success Story

• 27 Near miss reports on Line 1 Filler area (March 2010)• 20 of these were around the pallet stops on the floor• What did we do?

Taking it further

• Some Near Miss reports warrant further investigation• For example – A forklift truck dropping a pallet of product, this

would be classed as a ‘Significant Near Miss’• Any Significant Near Miss will be investigated, a root cause

identified and corrective actions put in place to prevent re-occurrence

• Since the systems introduction, 12 significant near miss investigations have been completed, previously no in depth review would have taken place

6

506

119

Accidents And Incidents Ratios

Britvic Soft Drinks Ltd 2005

Britvic Soft Drinks Ltd 2010

1

75

3352

Major Accidents

Minor Accidents

Non-Injury Incidents (HDNM)

HSE (1997)Based on British Industry

1

7

189

Major = Fatality, Fracture or overnight in hospital Minor = Other accidents requiring first aid

HDNM = Hazards, Property Damage, and Near Miss.

Northern Region Accident and Incident Ratio 2010

0

5

1088

Major Accidents

Minor Accidents

Non-Injury Incidents (HDNM)

Major = Fatality, Fracture or overnight in hospital Minor = Other accidents requiring first aid

HDNM = Hazards, Property Damage, and Near Miss.

Leading by example

• Culture• Behaviour• Accountability• Ownership

• Not only do these attributes aid in our quest for zero accidents, it also supports the fundamental building blocks on many other of our key performance indicators• Employee Opinion Survey 88% (World Class)• Production Reliability 87%• Consumer complaints <0.50 (per million units)• Accident Frequency Rate 1.30 (accidents per 100,000 man hours)

ANY QUESTIONS