Welcome to Swansea ITeCWelcome to Swansea ITeCInduction Day – 13 JulyInduction Day – 13 July

20092009

Helen NecrewsHelen Necrews

Training DirectorTraining Director

ContentsContents

09.00am – 10.00 pm09.00am – 10.00 pm

MorningMorningIntroduction to Swansea ITeCIntroduction to Swansea ITeC– Tour of BuildingTour of Building– Training AgreementTraining Agreement– Health and SafetyHealth and Safety– Basic Skills AssessmentBasic Skills Assessment– Brief overview of coursesBrief overview of courses

About the ITeCAbout the ITeCWe were founded in 1984 for the primary We were founded in 1984 for the primary purpose of training school leavers in the use of purpose of training school leavers in the use of IT and ElectronicsIT and ElectronicsIn 1990 expanded the training programme to In 1990 expanded the training programme to include unemployed adultsinclude unemployed adultsAddition to Government funded programmes Addition to Government funded programmes provide ICT training to the private and provide ICT training to the private and commercial sectorscommercial sectorsIn 1996 Swansea ITeC became a limited In 1996 Swansea ITeC became a limited company, committed to excellence in all of our company, committed to excellence in all of our ventures.ventures.

ITeC Organisational ChartITeC Organisational Chart

P h ilip V on kIC T In s ta lla t ion Tech n ic ian

M ark E van sIC T D eve lop m en tM an ag er/ D irec to r

Trac ey M ad d enA d m in is tra to r

Jan e D ow nA d m in is tra to r

Business and ITDevelopm ent

Joh n C o llin sA d m in is tra tion

O ffice r

Adm instrationand Accounting

S te lla E lp h ickTra in er

T im M c C loskeyTra in er

L e ia F eeTra in er

H e len N ec rew sD irec to r o f

Tra in in g

T rainingand Developm ent

R ob in G w yn nM an ag in g D irec to r

Training Agreement OverviewTraining Agreement Overview

Equal OpportunityEqual OpportunityStandard of dressStandard of dressGuidance and supportGuidance and support Absence and SicknessAbsence and SicknessHolidaysHolidaysCourse duration and Course duration and hours of attendancehours of attendance AllowancesAllowances BreaksBreaks

LatenessLateness TravelTravel Child care paymentsChild care paymentsCanteenCanteen DisciplinaryDisciplinaryTransfer to another Transfer to another programmeprogrammeQualificationsQualificationsWork placementWork placement

Training AgreementTraining Agreement

WBL for Adults WBL for Adults

Good Housekeeping/ Good Housekeeping/ Safety SystemsSafety Systems

The Good Housekeeping/ Safety Systems The Good Housekeeping/ Safety Systems document outlines rules for the ITeC document outlines rules for the ITeC otherwise not covered by the Training otherwise not covered by the Training Agreement or the Acceptable Use Policy. Agreement or the Acceptable Use Policy. Please read this through and sign at the Please read this through and sign at the bottom if you agree to adhere to these bottom if you agree to adhere to these regulations. regulations.

ICT and Internet PolicyICT and Internet PolicyThe ITeC computer system provides PC and Internet The ITeC computer system provides PC and Internet access to its trainees. access to its trainees. This can only work successfully with This can only work successfully with the trust and co-operation of all concerned. Therefore, tthe trust and co-operation of all concerned. Therefore, this his Acceptable Use statement is designed to protect both Acceptable Use statement is designed to protect both trainees and the ITeC by clearly stating what is acceptable trainees and the ITeC by clearly stating what is acceptable and what is not.and what is not.

DCELL(WAG)DCELL(WAG)

Learning is part financed by ESF through Learning is part financed by ESF through the Welsh Assembly Government (WAG).the Welsh Assembly Government (WAG).Committed to providing a quality serviceCommitted to providing a quality serviceCan be contacted if learners are not Can be contacted if learners are not satisfied with their learning experiencesatisfied with their learning experienceDCELL ‘s is the department within WAG DCELL ‘s is the department within WAG (Department of Children, Education and (Department of Children, Education and Learning)Learning)

Health and SafetyHealth and SafetySectionSection

What is Health + Safety all about?What is Health + Safety all about?

Preventing people from being harmed by Preventing people from being harmed by work or becoming ill by taking the right work or becoming ill by taking the right precautions – and providing a satisfactory precautions – and providing a satisfactory working environment.working environment.Because health and safety at work is so Because health and safety at work is so important, there are rules which require all important, there are rules which require all of us not to put ourselves or others in of us not to put ourselves or others in danger. The law is also there to protect the danger. The law is also there to protect the public from workplace dangers.public from workplace dangers.

LegislationLegislation

Health and Safety of Work Act 1974Health and Safety of Work Act 1974The Management of Health and Safety at Works The Management of Health and Safety at Works Regulations 1999Regulations 1999RIDDOR 1995/99RIDDOR 1995/99Road Traffic Accidents (RTAs)Road Traffic Accidents (RTAs)COSHH 2002COSHH 2002Display Screen Equipment 1992Display Screen Equipment 1992Personal Protective Equipment at Work Personal Protective Equipment at Work Regulations 1992.Regulations 1992.Manual Handling Operations 1992/2002Manual Handling Operations 1992/2002

Health and Safety At Work ActHealth and Safety At Work ActHealth and Safety Law notices should be Health and Safety Law notices should be

located in prominent areas throughout the located in prominent areas throughout the building. Usually, there is at least one building. Usually, there is at least one Health and Safety notice for each floor of Health and Safety notice for each floor of the building. the building.

For more information, please consult the For more information, please consult the Health and Safety Law leaflet provided.Health and Safety Law leaflet provided.

Health and Safety prohibitions will be Health and Safety prohibitions will be pointed out during the tour of the buildingpointed out during the tour of the building

Rights and ResponsibilitiesRights and ResponsibilitiesThe training provider has a duty of care to The training provider has a duty of care to

their learnerstheir learners

Making your workplace safe and without risks to healthMaking your workplace safe and without risks to healthEnsuring plant and machinery are safe and that safe Ensuring plant and machinery are safe and that safe systems of work are set and followedsystems of work are set and followedEnsuring articles and substances are moved, stored and Ensuring articles and substances are moved, stored and used safelyused safelyProviding adequate welfare facilitiesProviding adequate welfare facilitiesGiving you the information, instruction, training and Giving you the information, instruction, training and supervision necessary for your health and safetysupervision necessary for your health and safety

Rights and ResponsibilitiesRights and ResponsibilitiesThe learner has a duty of care to the The learner has a duty of care to the

themselvesthemselves Taking reasonable care for your own health and safety Taking reasonable care for your own health and safety and that of others who may be affected by what you do and that of others who may be affected by what you do or do not door do not doCo-operating with your employer on health and safetyCo-operating with your employer on health and safetyCorrectly using work items provided by your employer, Correctly using work items provided by your employer, including personal protective equipment, in accordance including personal protective equipment, in accordance with training or instructionswith training or instructionsNot interfering with or misusing anything provided for Not interfering with or misusing anything provided for your health, safety or welfareyour health, safety or welfare

Safety PolicySafety Policy

Swansea ITeC Ltd. operates under it’s own Swansea ITeC Ltd. operates under it’s own written Safety Policy as well as adhering written Safety Policy as well as adhering the the rules under Health and Safety Act. the the rules under Health and Safety Act. A copy of the Safety Policy is available on A copy of the Safety Policy is available on ITeC blog. Please read this policy carefully ITeC blog. Please read this policy carefully and raise any questions you may have with and raise any questions you may have with the trainer conducting the induction.the trainer conducting the induction.

Fire DrillFire Drill

• If you discover a fire: Raise the alarm If you discover a fire: Raise the alarm immediatelyimmediately

On hearing the alarm, a member of staff should On hearing the alarm, a member of staff should make a 999 call. Do not take undue personal make a 999 call. Do not take undue personal risks.risks.Evacuate the building immediately by the Evacuate the building immediately by the nearest exits and report to the main assembly nearest exits and report to the main assembly points:points:– Top floor ITeC car parkTop floor ITeC car park– Bottom floor rear car parkBottom floor rear car park

Fire DrillFire Drill

Close all doors and windows behind you if Close all doors and windows behind you if possible, as you make your escape. possible, as you make your escape.

Responsible staff members should take Responsible staff members should take attendance sheets with them to enable a roll attendance sheets with them to enable a roll call to be taken. call to be taken.

If your escape is cut off, DO NOT PANIC. Go If your escape is cut off, DO NOT PANIC. Go to a window and await the arrival of the fire to a window and await the arrival of the fire service. Ensure that the door to the room is service. Ensure that the door to the room is closed. closed.

Accident ReportingAccident ReportingIn the event of an accident occurring, resulting in In the event of an accident occurring, resulting in an injury, the following steps should be taken.an injury, the following steps should be taken.

– Report the accident immediately to your supervisor.Report the accident immediately to your supervisor.– Enter details of the accident into the accident book Enter details of the accident into the accident book

kept at reception.kept at reception.– If treatment is required, request assistance from a If treatment is required, request assistance from a

First Aider: -First Aider: - Tim McCloskey Tim McCloskey– The First Aid box is kept at: - ReceptionThe First Aid box is kept at: - Reception– If work is lost for 3 days or more due to injury, If work is lost for 3 days or more due to injury,

Swansea Itec will inform Welsh Assembly Swansea Itec will inform Welsh Assembly Government within 5 days (RIDDOR)Government within 5 days (RIDDOR)

Accident ReportingAccident Reporting

All trainees are reminded that they must take reasonable care to avoid injury to themselves and others during their training activities and co-operate with Swansea ITeC Ltd and others to keep the law

(section 7 of the Health and Safety at Work Act).

Trainees are required to report any accident immediately to Swansea ITeC Ltd

RIDDOR 95/99RIDDOR 95/99Refers to the Refers to the RReporting of eporting of IInjuries, njuries, DDiseases and iseases and DDangerous angerous OOccurrences ccurrences RRegulations 1995egulations 1995What must be reported:-What must be reported:-– Death or major injuryDeath or major injury– Over 3 days absence due to injury (reported Over 3 days absence due to injury (reported

to WAG within 5 days)to WAG within 5 days)– Work related diseasesWork related diseases– Dangerous occurrencesDangerous occurrences

Road Traffic Accidents (RTAs)Road Traffic Accidents (RTAs)Contractually, all scheme-time RTAs, in which a trainee Contractually, all scheme-time RTAs, in which a trainee is involved as either a driver or passenger, must be is involved as either a driver or passenger, must be investigated and reported to DfEE in the same way as investigated and reported to DfEE in the same way as any other accident to a traineeany other accident to a traineeWAG need to investigate RTAs to ensure themselves WAG need to investigate RTAs to ensure themselves about the condition of the vehicle and the competence of about the condition of the vehicle and the competence of the driverthe driver– If the accident happens as part of the trainee’s If the accident happens as part of the trainee’s

employmentemployment– If the trainee is travelling between work sites or If the trainee is travelling between work sites or

training locations during scheme timetraining locations during scheme time– If the vehicle is owned, hired or leased by the training If the vehicle is owned, hired or leased by the training

provider or employer. provider or employer.

COSHH (2002)COSHH (2002)

Control of Substances Hazardous to Control of Substances Hazardous to HealthHealth– Hazardous substances eg adhesive, paintsHazardous substances eg adhesive, paints– Where hazardous substances can be found Where hazardous substances can be found

eg factories, officeseg factories, offices– Risk from a substance is the likelihood that it Risk from a substance is the likelihood that it

will harm you in the actual circumstances of will harm you in the actual circumstances of use.use.

Display Screen Equipment Display Screen Equipment Regulation 1992Regulation 1992

The Regulation require employers to The Regulation require employers to minimise the risks in VDU work by minimise the risks in VDU work by ensuring that workplaces and jobs are well ensuring that workplaces and jobs are well designeddesignedThe main injuries associated with The main injuries associated with workstations:-workstations:-– Upper limb disorderUpper limb disorder– Back injuriesBack injuries– Eye strainEye strain

Personal Protective Equipment Personal Protective Equipment at Work Regulations 1992 (PPE)at Work Regulations 1992 (PPE)

What is PPE?What is PPE?– Defined as ‘all equipment (including clothing affording protection Defined as ‘all equipment (including clothing affording protection

against weather) which is intended to be worn or held by a against weather) which is intended to be worn or held by a person at work and which protects them aginst one or more risks person at work and which protects them aginst one or more risks to their health and safety eg saftey helments, gloves, eye to their health and safety eg saftey helments, gloves, eye protection, glovesprotection, gloves

Employers have a basic duties concerning the provision Employers have a basic duties concerning the provision and use of PPE at work.and use of PPE at work.PPE requirements:-PPE requirements:-– Is properly assessed before use to ensure suitabilityIs properly assessed before use to ensure suitability– Is maintained and stored properlyIs maintained and stored properly– Is provided with instructions on how to use it safelyIs provided with instructions on how to use it safely– Is used correctly by employeesIs used correctly by employees

Manual Handling 1992Manual Handling 1992

Manual Handling Operations Regulations Manual Handling Operations Regulations applies to a wide range of manual handling applies to a wide range of manual handling activities, including lifting, lowering, pushing, activities, including lifting, lowering, pushing, pulling or carrying.pulling or carrying.

Risk AssessmentRisk Assessment

A risk assessment is a careful examination of A risk assessment is a careful examination of anything in the workplace that could cause anything in the workplace that could cause people to suffer injury or ill health while they are people to suffer injury or ill health while they are at workat work

The aim is to make sure that no one gets hurt or The aim is to make sure that no one gets hurt or becomes ill.becomes ill.

Hazard – means something that can cause harmHazard – means something that can cause harm

Risk – is the chance, high or low, that somebody Risk – is the chance, high or low, that somebody will be harmed by the hazardwill be harmed by the hazard

FactsFacts

On average, On average, 245245 people are killed at work every people are killed at work every yearyear

On average, On average, 30,00030,000 serious work-related injuries serious work-related injuries occur each yearoccur each year

On average, On average, 38.5 million38.5 million days are lost each year days are lost each year due to workplace injuries or ill healthdue to workplace injuries or ill health

On average, On average, 25,00025,000 people leave the workforce people leave the workforce each year, never to return, because of harm each year, never to return, because of harm suffered at worksuffered at work

5 Steps to Risk Assessment5 Steps to Risk Assessment

Identify the hazardIdentify the hazard

Decide who might be harmed and howDecide who might be harmed and how

Evaluate the risk and decide on Evaluate the risk and decide on precautionsprecautions

Record findings and implement themRecord findings and implement them

Review your findingsReview your findings

Equal Opportunities Policy Equal Opportunities Policy (Swansea ITeC)(Swansea ITeC)

Swansea ITeC wholeheartedly support the Swansea ITeC wholeheartedly support the principle of principle of Equal OpportunityEqual Opportunity in employment in employment and in its services to all clients.and in its services to all clients.The policy will aim to give full consideration to The policy will aim to give full consideration to the requirements and to the intent of the:-the requirements and to the intent of the:-– Equal Pay Act 1970Equal Pay Act 1970, the , the Sex Discrimination Act Sex Discrimination Act

19751975, the , the Race Relations Act 1976Race Relations Act 1976, the , the Disabilities Disabilities Discrimination Act 1995Discrimination Act 1995, as well as the , as well as the Welsh Welsh Language Act 1993 and Age Discrimination Act Language Act 1993 and Age Discrimination Act 2006.2006.

Course OverviewCourse OverviewSectionSection

Type of ProgrammesType of Programmes

SkillbuildSkillbuild– YouthYouth– AdultsAdults

FMA (Foundation Modern Apprenticeship)FMA (Foundation Modern Apprenticeship)

MA (Modern Apprenticeship)MA (Modern Apprenticeship)

Skillbuild - YouthSkillbuild - Youth

Age range 16-18Age range 16-18

Endorsed by CareersEndorsed by Careers

Training Allowance £50 p.w plus travelTraining Allowance £50 p.w plus travel

Length of programme 26 weeksLength of programme 26 weeks

LocationLocation– In-house for 13 weeks (approx)In-house for 13 weeks (approx)– Workplace for 13 weeks (approx)Workplace for 13 weeks (approx)

Skillbuild - AdultsSkillbuild - Adults

All age programme 18+All age programme 18+

Referred by JobCentresReferred by JobCentres

Training allowance of between £10-£15 Training allowance of between £10-£15 per week (additional to jobseekers per week (additional to jobseekers allowance etc), plus travelallowance etc), plus travel

Length of programme – 12 weeks Length of programme – 12 weeks

FMAFMA

Age range 16+Age range 16+Training allowance of £50 pw for those 16-18Training allowance of £50 pw for those 16-18Employed or non-employedEmployed or non-employedPlacement – with employerPlacement – with employerTraining – ITeC (off-the-job) once a fortnightTraining – ITeC (off-the-job) once a fortnightWork towards level 2 qualificationsWork towards level 2 qualifications– UserUser– PractitionerPractitioner

Progression to MAProgression to MA

MAMA

All age programmeAll age programme

Employed StatusEmployed Status

Length of programme – 4 yearsLength of programme – 4 years

Placement – with employerPlacement – with employer

Work towards level 3 qualificationsWork towards level 3 qualifications– UsersUsers– PractitionerPractitioner

Course Detail (Skillbuild)Course Detail (Skillbuild)

Start Date: 13 July 2009Start Date: 13 July 2009– Qualifications we offer:Qualifications we offer:– ECDL Part I and IIECDL Part I and II– E-quals Certificate for IT Users Level 1 or 2E-quals Certificate for IT Users Level 1 or 2– E-quals Diploma for ICT Practitioners Level 2E-quals Diploma for ICT Practitioners Level 2– Diploma in Business and Administration Level 2Diploma in Business and Administration Level 2– Keyskills IOL & ICTKeyskills IOL & ICT– Additional qualifications can be achievedAdditional qualifications can be achieved– NVQ’s – IT Users and IT PractitionerNVQ’s – IT Users and IT Practitioner– Technical certificatesTechnical certificates

Basic Skills AssessmentBasic Skills Assessment

WAG has implemented a Strategy to improve WAG has implemented a Strategy to improve Basic Literacy and Numeracy in Wales  Basic Literacy and Numeracy in Wales  

The purpose of the Strategy is to increase the The purpose of the Strategy is to increase the number of people up to a Level 1 in Literacy and number of people up to a Level 1 in Literacy and Numeracy by 2010.Numeracy by 2010.

In order to reach this target the Welsh Assembly In order to reach this target the Welsh Assembly is in partnership with a number of bodies eg is in partnership with a number of bodies eg Basic Skills Agency, LEA’s and DECWL. Basic Skills Agency, LEA’s and DECWL.

Basic Skills (cont)Basic Skills (cont)

This requirement applies to all learners This requirement applies to all learners undertaking DCELL funded provision of 5 undertaking DCELL funded provision of 5 hours or more per week.hours or more per week.

Swansea ITeC offers Basic Skills support Swansea ITeC offers Basic Skills support throughout the learners training throughout the learners training programmeprogramme

Additional SupportAdditional Support

Basic Skills tutorials are offered to those Basic Skills tutorials are offered to those who wish to improve their basic skillswho wish to improve their basic skills

Job Search and CV writingJob Search and CV writing

Arrange a Career Advisor or Remploy Arrange a Career Advisor or Remploy appointment prior to completing appointment prior to completing programme to discuss future optionsprogramme to discuss future options

Additional InformationAdditional Information

Additional information regarding Health and Additional information regarding Health and Safety and ITeC policies and procedures Safety and ITeC policies and procedures can be founded in a folder located in all can be founded in a folder located in all

training rooms and within Swansea ITeC – training rooms and within Swansea ITeC – Trainee News Blog – Trainee News Blog –

Alison on-line skills trainingAlison on-line skills training

Thank you for your timeThank you for your time