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What is an Albergo Diffuso? Giancarlo Dall’Ara 15/06/2022 Giancarlo Dall'Ara [email protected] 1

What is an Albergo Diffuso

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Page 1: What is an Albergo Diffuso

What is an Albergo Diffuso?

Giancarlo Dall’Ara

15/04/2023Giancarlo Dall'Ara

[email protected]

Page 2: What is an Albergo Diffuso

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1. An original model of hospitality

2. A model of sustainable development

Giancarlo Dall'Ara [email protected]

15/04/2023

An “Albergo Diffuso” is substantially two things:

Page 3: What is an Albergo Diffuso

The history of hospitality model called “Albergo Diffuso”

• Where does it come from?– the name: the region of Carnia (Friuli Venezia

Giulia), in north-eastern Italy– the original hospitality model: Giancarlo

Dall’Ara’s 1982-1989 self-financed concept-testing

– the first project applying the original hospitality model San Leo (central Italy), 1989

– the first national convention of AD’s: Campobasso, Region Molise, 2004

– the first official acknowledgment: Sardinia (Italy) 1998

3Giancarlo Dall'Ara

[email protected]/04/2023

Page 4: What is an Albergo Diffuso

Overview of the Albergo Diffuso

The name “Albergo Diffuso”*and the first idea were born in 1982, in Carnia

*“Scattered Hotel” but please don’t translate; the name must be in italian language

(G. Dall’Ara, M. DroliUNDP brochure, 2008)

Giancarlo Dall'Ara [email protected]

415/04/2023

Page 5: What is an Albergo Diffuso

Overview of the Albergo Diffuso: the hospitality model

• An hotel which is not built, which offers to their guests the experience of “going local”

• An which provides all the services of ordinary hotels

(G. Dall’Ara,M. Droli UNDP brochure, 2008)

Giancarlo Dall'Ara [email protected]

515/04/2023

Page 6: What is an Albergo Diffuso

Giancarlo Dall'Ara [email protected]

615/04/2023

The hospitality model of Albergo Diffuso

Tks to Yasushi Watanabe

Page 7: What is an Albergo Diffuso

Albergo Diffuso: the hospitality model

The rooms are scattered inside the village

7Giancarlo Dall'Ara

[email protected]/04/2023

Page 8: What is an Albergo Diffuso

Overview of the Albergo Diffuso: the hospitality model

• guests don’t feel like tourists, but like “temporary residents”

• The hotel provides the sensation of “being local”

• it responds to the demand which is more attracted by the authenticity than by the international quality standards

Giancarlo Dall'Ara [email protected]

815/04/2023

Page 9: What is an Albergo Diffuso

The AD model1. Hotel services and standards2. Unified management3. Rooms are scattered in several and

pre-exisiting buildings5. Reasonable distance between units

and the reception/common areas (200 meters)

6. Integrated into a host community (not in empty villages)

7. Catering linked to the territory 8. Authentic environment9. Distinguishable features10.Management style fits the territory

and its culture 9Giancarlo Dall'Ara

[email protected]/04/2023

Page 10: What is an Albergo Diffuso

Strengths

• a strong appeal toward the media and tourist markets

• it creates a new hotel without new buildings, using unutilised dwellings

• an italian model of hotel hospitality

• a model that can be exported

10Giancarlo Dall'Ara

[email protected]/04/2023

Page 12: What is an Albergo Diffuso

International awards (a selection)

• Inclusive opportunities for the local community:– Global Tourism Award 2010,

London, World Travel Market• For the hospitality model as developed

by G. Dall’Ara

• Sustainability:– 2008, Best Ideas, Budapest, EBN-

UNDP• (G. Dall’Ara, M. Droli and G. Dichter)

EBN - European Business & Innovation Centre Network UNDP - United Nations Development Programme

Giancarlo Dall'Ara [email protected]

1215/04/2023