What does it take to manage Electronic Resources

What does it take to manage electronic resources?

Jeannie Castro

Electronic Resources Coordinator

Kelsey Brett

Resource Discovery Systems Fellow

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• Providing Access

Understanding of computer hardware and mobile technologies Network technologies Understanding of standards of connectivity and preservation Database design Mark up languages How the various systems (link resolver, Discovery tool, etc.)

interacts Implications of digital scholarship across the board

and at your library

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• Does not mean revisiting your methods classfrom library school

• Does mean: Understanding basic data analysis methods Being able to manipulate complex data and analyzing it Resource assessment Bibliometrics and systems analysis Understanding the principles of collection development Learning about emerging technologies and their applicability

to your library PROBLEM SOLVING skills

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• Putting yourself in someone else’s shoes in order toeffectively explain a solution

• Working collaboratively with not only coworkers but other E-resources Librarians

• Explaining ambiguity in a clear, concise manner to peoplewho have no clue about what you do.

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• Not only about managing people• But also

• Project management• Workflow• Systems administration• Policy development

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• Licensing• Copyright• NISO standards and the implications to

current systems

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Collection Development

Acquisitions CatalogingResource Discovery Systems

Computer & Networking

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Web Services

Digital Services

Life cycle of electronic resources X X X X X X

Understanding of records management

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Organizational and records managements skills

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Awareness of trends and ongoing development

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Familiarity of how resources are organized and described

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Knowledge of cataloging, classification, metadata, and indexing

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Understanding of the e-resources subscribed to

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Knowledge of the e-resources acquisitions process

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Thorough knowledge of acquisitions process

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Acquire and maintain subscriptions through agents and/or publishers

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Establish procedures to ensure access

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Troubleshoot access problems X X

Thorough knowledge of licensing and legal framework

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Ability to select and provide access points

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Working knowledge of metadata

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Bibliographic experience X X X X

Familiar with standards, specifically CONSER

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Instruction




Systems

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Technology: providing access to electronic resources

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Computing hardware and mobile devices and their operating systems

X X X

Networking technologies X X

Standards, protocols, and structures

X X X X

Database design X

Markup languages X X X X

Preservation X X X X

Software X X X X

Link resolver, metasearch, data collection, discovery services, ERMS

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Future ER Librarians will need a thorough understanding of:

Emerging digital preservation techniques

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Data visualization X X X X

Cloud computing X X X X

Text mining X

Ability to analyze emerging technologies and implement them

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DevelopmentAcquisitions Cataloging

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Research Skills X X X X X X X X

Utilizing data to inform decision making

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Understands the range of data generated by e-resources and where to get them

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Collect, analyze, manipulate, and provide meaningful interpretation of data

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Evaluate potential purchases in user-centered ways

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Use research methods for collection assessment and troubleshooting

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Assess cost efficiency of products and services

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Identify and implement emerging technologies

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Track cost per use and recommend cancellations and additions according to curricular needs and budgetary constraints, and identify alternatives to current subscriptions

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Problem solving, organizational, analytical skills. Detail-oriented work

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InstructionCollection




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Effective Communication X X X X X X X X

Communicate verbally and in writing to internal and external audiences

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Synthesize complex problems in easy to understand summaries

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Explain to and instruct end users X X

Works collaboratively with other units

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Frames situations according to other’s perspectives

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Ability to write reports X X X X X X X X

Make presentations X X X X X X X X

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Supervising and Management X X X X X X X

Effectively supervise, train, and motivate staff

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Initiate and complete projects X X X X X X X X

Develop and manage workflows and procedures

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Adept at policy development X X X X X X X X

Demonstrate leadership, act as a bridge across multiple units

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Effective working relationships X X X X X X X X

Familiar with systems administration

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Knowledge of systems architectures, capabilities, and support options

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Knowledge of best practices for data management

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Utilizes options for technical support

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Trends and Professional Development

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Knowledge of current issues X X X X X X X X

Familiarity with how and for whom an organization licenses content

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Understand copyright, fair use, and library-friendly licensing terms

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Educate colleagues and advocate for use of agreed-upon conventions

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Extensive knowledge of systems of cataloging, metadata, indexing and classification standards and methods

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Extensive knowledge of digital tools

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Personal Qualities X X X X X X X X

Flexibility X X X X X X X X

High tolerance for complexity and ambiguity

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Customer service X X X X X X X X

Time management X X X X X X X X

Discussion Questions

• Would you like to see ALA adopt these core competencies?

• Do one or more individuals at your institution possess the core competencies for e-resources librarians?

• Which core competencies are unique to ER librarians? Which apply to librarians regardless of niche?

• At your institution, is ER managed by one or several departments?

• Do you believe that ER librarians must possess all of the core competencies to effectively manage e-resources?

References:

Emery, Jill and Stone, Graham (2013) Developing TERMS: techniques for electronic resource management. In: 8th Annual Electronic Resources & Libraries Conference, University of Texas at Austin, 17-20 March 2013. (Unpublished). Retrieved from http://eprints.hud.ac.uk/16863/

NASIG Core Competencies Task Force (2012). Core Competencies for Electronic Resources Librarians. Retrieved from http://www.nasig.org/files//CoreComp/CoreCompetenciesF.ERLibrariansDRAFT2012.5.17.pdf

http://eprints.hud.ac.uk/16863/

Picture Credits:http://eprints.hud.ac.uk/16863http://www.flickr.com/photos/zsrlibrary/5657620084/sizes/z/http://www.flickr.com/photos/theweelibrarian/7069302649/sizes/z/http://www.flickr.com/photos/somebaudy/3411330881/sizes/z/http://www.flickr.com/photos/torek/4444673930/

http://eprints.hud.ac.uk/16863

http://www.flickr.com/photos/zsrlibrary/5657620084/sizes/z/

http://www.flickr.com/photos/theweelibrarian/7069302649/sizes/z/

http://www.flickr.com/photos/somebaudy/3411330881/sizes/z/

http://www.flickr.com/photos/torek/4444673930/

Thank You!

Contact information:

Jeannie Castro

[email protected]

713-743-9346

Kelsey Brett

[email protected]

713-743-9759

mailto:[email protected]

mailto:[email protected]

Education

What does it take to manage Electronic Resources