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Week 10 of MIS5001 Information Technology Management course taught by Prof. Johnson at Temple U. Fox School of Business
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PROF. STEVEN L. JOHNSONTwitter: @StevenLJohnsonhttp://stevenljohnson.org
Week 10 –Knowledge Management
MIS5001: Management Information Systems
Today’s Agenda
Case discussion Blog / reading discussion
(Break) Group Project Work
Case Study Discussion
What is the key strategy of Cognizant? What are the roles of knowledge in implementing its
strategy? What is the role of Information Technology?
What are the critical challenges in Cognizant’s knowledge management? Describe organizational and technical challenges.
Evaluate Cognizant 2.0. What are the key opportunities you see for Cognizant? How can they capitalize on it?
Other Reading
Is NASA’s knowledge management program obsolete?
Wikipedia: Community of practice Wenger: Communities of Practice Business Intelligence: Not Just for Bosses Anymore The Brain Behind the Big, Bad Burger
PROF. STEVEN L. JOHNSONEMAIL: [email protected]
Twitter: @StevenLJohnsonhttp://stevenljohnson.org
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