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Mass media outlets depend on credibility. Reporting the truth, fairly and accurately, is important to the long-term viability of any media outlet. Get more information from Craig Silverman at http://www.poynter.org/category/latest-news/regret-the-error/
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We Regret the ErrorBy Bradley Wilson, Ph.D.
THURSDAY, OCTOBER 16, 2008 l The Midwest’s largest reporting team l 24 hours at chicagotribune.com
75¢ CITY & SUBURBS, $1.00 ELSEWHERE—162ND YEAR NO. 290 © CHICAGO TRIBUNE C CN CS N NNW NRW NS NW S SSW W D
CAMPAIGN 2008: THE FINAL DEBATE
In their 3rd clash, McCain and Obama spar on taxes, the economy, campaign ads—and how to best help Joe the plumber
Democratic nominee Barack Obama (left) and GOP rival John McCain (right) spar Wednesday night in their final presidential debate. Bob Schieffer of CBS News (center) moderated. RON EDMONDS/AP
Faceoff launches the closing 20-day slogin marathon presidential campaign
Fighting to the finish
PAGE 31
We reviewthe newGooglephone
Vote and tell us why at chicagotribune.com/debatesurvey
Who won the debate?
The Dow Jones industrial average suffers
its second-worst point drop after a grim
retail sales report rattles investors and
stokes fears that a punishing recession
is looming—or already here. PAGE 33
And back down it goes-733.08IN BUSINESS
A Tribune analysis of how both
candidates tried to land jabs and
deflect criticism. PAGE 14
MORE COVERAGE
4 KEY DEBATEMOMENTS
Candidates let the truth go astray on
negative campaign ads, tax-cut promises
and budget restraint. PAGE 14
A quick fact check
Two of the more than 40 stories posted Wednes-
day by our new Breaking News Center came from
reader tips. If you have a tip for us, send it to
[email protected] or call 312-222-3540. To get the latest
news 24/7, go to chicagobreakingnews.com.
“Broader economic recovery will not hap-
pen right away,” Fed chief warns. PAGE 33
Lengthy downturn feared
Experts say gasoline costs
tend to climb like a rocket
but fall like a feather. The
prices stay stubbornly
high for a variety of rea-
sons, from the oil indus-
try beefing up profits to
hurricanes disrupting
supply. PAGE 4
NEWS FOCUS
Why gas pricesdon’t fall faster
7 A.M.
44 NOON
53 6 P.M.
49
TOM SKILLING’S FORECAST
See Tom Skilling’s forecast on the back of Live! SECTION 3
Seems like whenever you turn around, there’s a sympathetic face from the government
feeling your economic pain. At the same time, they’re telling you to open your wallet.
The latest requests came Wednesday from Mayor Richard Daley, the Toll Authority and
Pace. Earlier this year, Chicago-area sales taxes were raised twice. PAGES 20, 22
Illinois tollwayGov. Rod Blagojevich
and the tollway want to
create commuter lanes
that will cost you more
if you’re driving solo or
piloting a truck.
The cityMayor Daley is asking
you to pay more to park
downtown or go to a
ballgame. Other hikes?
Parking passes, ambulan-
ces and overdue books.
PaceOfficials are seeking a
25-cent bus fare hike to
$1.75. (Last week, CTA
sought a 50-cent hike to
as much as $2.25 for
bus and train fares.)
CHICAGOLAND
Another day, another proposed fee increase
By Jill Zuckman and John McCormickTRIBUNE CORRESPONDENTS
HEMPSTEAD, N.Y.—A newly aggressiveSen. John McCain clashed repeatedly withSen. Barack Obama on Wednesday over rais-ing taxes in a tough economy, the nasty tenorof each campaign and a former 1960s radicalactivist turned Chicago professor.
It was the last debate before the final 20-day slog until Election Day. And it was thelast time the two candidates were likely toface off before one becomes the president-elect and the other returns to the Senate.
For both candidates, the third of theirthree debates could not have been more im-
portant—or tense. McCain needed to knockObama off-balance and divert the directionof the campaign, which has been trendingtoward Obama according to public opinionpolls. Obama needed to stick to his messageof change and hope.
Obama mostly remained calm in the faceof McCain’s onslaught, sometimes evenlaughing at him. But the Democratic nomi-nee was forced to spend time defending andexplaining his plans, his policies, his sup-porters and even himself.
Taking center stage at the debate at Hof-stra University was a plumber named Joefrom Ohio who was invoked so often during
Please turn to Page 14
Chris Jones says Chicago’s version
is fresh and funnier than ever.
Plus: Leanne Marshall
wins “Project Runway.”
live!
Breaking News online
A lot of love for ‘ForbiddenBroadway’
Product: CTMAIN PubDate: 10-16-2008 Zone: ALL Edition: HD Page: CMAIN1-1 User: rhochgesang Time: 10-15-2008 23:54 Color: CMYK
DATA SOURCE: NEWSPAPER ASSOCIATION OF AMERICA
1973 63,147
1945 48,384 !
2011 44,421 !
Newspaper circulation
People are generally skeptical of the news from all media, but find newspapers the most credible, followed by online news and lastly
television.
Credibility
•Whig/Tory newspapers
•Yellow journalism — sensationalism triumphed over factual reporting; Term comes from late 1800s when Joseph Pulitzer’s New York Globe competed with William Randolph Hearst’s New York Journal American
History
Barack and Michelle fought long and hard about this decision (to run for president) before they made it.
FROM THE NEW YORK TIMES.
We Regret the Error
FROM THE NEW YORK TIMES.
Barack and Michelle thought long and hard about this decision (to run for president) before they made it.
We Regret the Error
In an article in Monday’s newspaper, there may have been a misperception about why a Woodstock man is going to Afghanistan on a voluntary mission. Kevin DeClark is going to Afghanistan to gain life experience to become a police officer when he returns, not to shoot guns and blow things up.
The Sentinel-Review apologizes for any embarrassment this may have caused.
SENTINEL-REVIEW (WOODSTOCK, ONTARIO)
We Regret the Error
A HEADLINE in Monday’s Daily News, “He regrets his role in ‘postal’ vid,” implied that Richard Marino, the subject of a YouTube video, was sorry for an incident in December at a Brooklyn post office. Marino, in fact, is not sorry. The News regrets the error.
NEW YORK DAILY NEWS
We Regret the Error
In yesterday’s column about badminton, I misspelled the name of Guatemalan player Kevin Cordon. I apologize. In my defense, I want to note that in the same column I correctly spelled Prapawadee Jaroenrattanatarak, Poompat Sapkulchananart and Porntip Buranapraseatsuk. So by the time I got to Kevin Cordon, my fingers were exhausted.
MIAMI HERALDCOLUMN BY DAVE BARRY
We Regret the Error
We said that, in the American TV drama 24, Jack Bauer, the counter-terrorism agent, resorted to electrocution to extract information. You cannot extract information from someone who has been electrocuted because they are dead (Questioning, the Jack Bauer way, page 1, April 19).
THE GUARDIAN
We Regret the Error
@darrenrovell cup of the day? At Temple vs ND pic.twitter.com/mHhd0VKcBs !2:12 PM - 31 Aug 2013
As a possible running mate, the Associated Press noted that John McCain was considering Sen. Joe Lieberman, “the Democratic vice presidential prick in 2000 who now is an independent.”
ASSOCIATED PRESS
We Regret the Error
ASSOCIATED PRESS
As a possible running mate, the Associated Press noted that John McCain was considering Sen. Joe Lieberman, “the Democratic vice presidential pick in 2000 who now is an independent.”
We Regret the Error
We Regret the Error
HUNTSVILLE TIMES 2013
THE PATRIOT-NEWS | MARCH 2013
2013
Following the portrait of Tony and Cherie Blair published on April 21 in the Independent Saturday magazine, Ms. Blair’s representatives have told us that she was friendly with but never had a relationship with Carole Caplin of the type suggested in the article. They want to make it clear, which we are happy to do, that Ms. Blair “has never shared a shower with Ms. Caplin, was not introduced to spirit guides or primal wrestling by Ms. Caplin (or anyone else), and did not have her diary masterminded by Ms. Caplin.”
INDEPENDENT SATURDAY (UK) MAGAZINE
We Regret the Error
We Regret the Error
In the article, “How does Ballard stack up in residential burglaries?” The Ballard News-Tribune made an egregious error. Reporter Zachariah Bryan wrote, “There’s not quite as many sailors picking fights at dive bars (if you excuse the incident at the Ballard Smoke Shop where a visiting tourist got a glass smashed in his face during Syttende Mai).” However, as one astute reader pointed out, this incident did not occur inside the Ballard Smoke Shop. It started up the street — the originating bar is not confirmed — and worked its way down, ending outside the Smoke Shop. The reader informed The Ballard News-Tribune, “The bartenders at the Smoke Shop do not tolerate rowdiness and fighting. They do not over serve their customers and they keep a watchful eye out for trouble.” The reporting was irresponsible, based on hearsay and partially the result of a tired brain. We apologize for the error.
BALLARD NEWS-TRIBUNE (SEATTLE, WASH.), 2013
1. Grammar, spelling, punctuation, style 2. Math/methodology errors 3. Incomplete reporting 4. Bad sourcing 5. News judgment errors 6. Falsehoods and plagiarism
Types of errors
Typos
Names, grades, majors, titles
Punctuation
AP Style
Errors in grammar, spelling, punctuation, style
We Regret the Error
“When Redding, a longtime scout for Playboy, discovered (Anna Nicole) Smith, the model could barely right a sentence…”
HOUSTON CHRONICLE
Numbers not in context
Complex information made into sound bite
Math errors
In one report we had an Olympic swimming pool holding 1,000 megalitres.
And in another report we had 40,000 US “gleaners” filling 80,000 4-6 kg sacks with 250 kg of vegetables – a minuscule 6 g per person.
We still don’t know what we meant.
THE GUARDIAN
Math errors
Incomplete reportingHighlighting “sexy” part of story and missing the overall tone of the event, study, etc
Reporter leaves event early, doesn’t get complete picture
Reporter does an easy story instead of an investigation
Failure to verify name, grade, major, title
We Regret the Error
Bad sourcing
Source lies
Source’s information is wrong but “too good to check”
Reporter doesn’t challenge information a source provides or doesn’t verify information with other sources
Reporter uses poor sources
Bad news judgment“Important but boring” story not covered
Management decides to spike story even though facts are solid
Story repeated so often, it seems worse than it is
Headline overstates facts
Story placement
Falsehoods and plagiarism
Reporter makes up information or uses information from other sources without crediting them
Internet makes it easier to plagiarize because you can cut and paste parts of others’ stories and artwork
Sports Illustrated, December, 2012
The battlefield composite photo above was made by combining the two photos at the left. The photographer who combined the photos for the Los Angeles Times without telling anyone was fired the next day and the paper issued an apology.
Bridge collapse breaking news • NBC News • May 2013
We Regret the ErrorFebruary, 2007 • The Michigan Daily, a student newspaper, fired a writer after discovering plagiarism in four articles.
April 2007 • The Daily Pennsylvanian, a student newspaper, fired a columnist after one of her submissions “bore uncanny similarities to a Yahoo! Food piece from March.”
November 2007 • A columnist at the Brown Daily Herald, a student newspaper, was fired after editors discovered that six of his columns included plagiarized material. The same writer also plagiarized in a letter to the editor that was published in the New York Times
• 44% said the media are “often inaccurate.” • 51% said they “usually get the facts straight.” • 74% said they saw political bias. • 33% said they “deal fairly with all sides” • 65% said it was NOT the journalist’s job to point
out “inaccuracies and distortion in statements of public figures.”
CredibilityHARRIS POLL
How were errors caught?• Background check on reporter • Fact-checkers or other editors discover errors/
plagiarism/fabrication • Internal review • Sources in story come forward • Subject of story files a lawsuit • Another publication tries to follow up • Bloggers challenge sources
The public is holding us accountable. What you can do:
Spell check. Edit.
Rewrite. Fact check.
Second guess. Be skeptical.
Require multiple sources.
Thoughts
Ramifications of errorsTermination of employment
Lawsuits
Loss of credibility—both for reporters and for news organizations
Internal investigations by news organizations
PolicyPURPOSE: As repeated studies of media consumers have shown, factual errors corrode the credibility of media publishing the mistakes. The student media Code of Ethics states: “CORRECTIONS: All student media are obligated to correct any error they make as soon as possible, no matter the level of consequence for the error. The corrections should be in a fixed, consistent location in the publication.”
Form
Although the specifics may vary depending on the circumstances, in general, a correction will take the form: “In ‘<headline>’ (p. <#>, <date>), the <name of publication> <correction without restating error when possible>. The <name of publication> regrets the error.”
When a source believes they have been misquoted or otherwise attributed to mis-statements, but the editor/general manager, after consultation with the reporter, believes the published statements were correct, a clarification may take the general form: “In ‘<headline>’ (p. <#>, <date>), the <name of publication> <what we said.> In subsequent interviews with <sources>, they state <what they now state>. The <name of publication> stands behind the original publication.”
Policy
When a correction or clarification is made online to a story that appeared in print, the publication will note that in an editor's note to appear at the top of the online version of the article. “Information in this article, originally published <date> has been corrected. <State correction without restating error when possible.>”
Policy
Resources
• factcheck.org • checkyourfacts.org • regrettheerror.com • fixmedia.org • mediamatters.org • stinkyjournalism.org • local ombudsman
BY BRADLEY WILSON, PH.D.
BRADLEYWILSONONLINE.NET
TWITTER: BRADLEYWILSON09
PHOTO BY KEVIN NIBUR