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Designing the Ultimate Student Experience
HOUSTON COMMUNITY COLLEGE
Dr. Athos K. BrewerVice Chancellor, Student Services
Dr. Athos K. BrewerVice Chancellor, Student Services
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Strategic Priorities
• Access & Enrollment• Retention• Transfer• Completion
• Job Placement• Customer Service• Innovation• Training
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AccessOutreach & RecruitmentNew Student Orientation
Career ServicesTesting
Admissions & RegistrationFinancial Aid
SupportAdvising
CounselingCareer Services
Student LifeSupport for Special
Populations
StudentSuccessDegree CompletionCredential Earned
Job PlacementTransfer
Building Strategic Engagement Continuum for Transformation of Student Services
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Core Functional Areas
Vice Chancellor, Student Services
AVC, Enrollment
Management & Success
AVC, Student
Engagement & Success
AVC, Special Programs
& Success
Presidents
Dean, Student Success
Associate Dean, Student
Engagement & Success
Focused on Access
• Admissions• Registration• Testing• Contact Center• Outreach &
Recruitment• Mobile Go Center
Focused on Support Services
• Advisement• Career, Transfer, Job
Placement• Student Life• Recreational Sports• Training Academy
Focused on Special Programs
• International Services• Disability Services• Veterans Services• Title IX & VAWA• MMI• SS Grant Compliance
(MOU’s, Refugee, Trio Grants & Upward Bound)
• ADA Compliance
Repurposed Position
• Enrollment Services• Advisement• Code of Conduct• Career, Transfer, Job
Placement• TRIO Grants• Student Life• Outreach & Recruitment• Recreational Sports
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Direct Reports
Vice Chancellor, Student Services
AVC, Enrollment
Management & Success
Testing
Call Center
Outreach & Recruitment
Admissions & Registration
AVC, Student
Engagement & Success
Training Academy
Student Life & Recreational
Sports
Transfer & Job Placement Services
Advising
AVC, Special Programs
& Success
Veteran Affairs
International Student Services &
Study Abroad
Disability Services
Regional Resource Centers
Presidents
Dean, Student Success
Associate Dean Student
Engagement & Success
Manager, Enrollment Services
Director, TRIO & Upward Bound
(CE & SE)
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Student Services & Core Functional Areas
President
Dean, Student Success
Manager, Enrollment Services
Enrollment ServicesCenter
Associate Dean, Student
Engagement & Success
Academic, Transfer & Career Center
Counseling Center Student Life
Student Services TRIO Grants
(Upward Bound)
• Admissions• Registration• Outreach &
Recruitment• Testing
• Academic Advisement• Career Advisement• Transfer Advisement• Internship & Job
Placement
• Clinical• Mental Health• Short Term• Referral• Assess Risk to
Colleges
• Recreational Sports• Student Activity• SGA• Clubs• New Student Orientation (NSO)• Freshman Convocation
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AVC for Special Programs & Success Core Functional Representation at Colleges
AVC, Special Programs
& Success
Veteran AffairsInternational
Student Services & Study Abroad
Disability Services
Regional Resource Centers
NE & SE
Regional Resource Centers
CE & CO
Regional Resource Centers
NW & SW
REGIONAL RESOURCE CENTERS
• Veterans Services• Disability Services• International Services• MMI• Community Partnerships• MOU’s
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Phase 2: Transforming Student Services
