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Timing is everything Tutorial Pacing
Viqui DillTechComm Leader at American Woodmark
04/15/2023 1| @viqui_dill | Timing is everything: Tutorial Pacing | #TechComm #STC15 |
How fast is too fast?
• New folks need – Time to see – Time to read & hear– Time to reflect– Time to interact– To know what’s next
• Well-paced material is “sticky”
04/15/2023 3| @viqui_dill | Timing is everything: Tutorial Pacing | #TechComm #STC15 |
How slow is too slow?
• Bored learners will – Click off – Multitask– Not come back
• Well-paced material is engaging
04/15/2023 4| @viqui_dill | Timing is everything: Tutorial Pacing | #TechComm #STC15 |
Visual Pacing
• Visual tracking vs. visual focus– Tracking
• 1.5 second mouse sweep• 1.0 second silence• Highlight box
– Focus• Highlight box or draw ovals • Show mouse click 0.5 seconds
04/15/2023 5| @viqui_dill | Timing is everything: Tutorial Pacing | #TechComm #STC15 |
..\..\..\..\..\SVN\UserAssistance\SAM\Help\MaintenanceOBS\trunk\Tutorials\PackageOptionsAddDefaultPackageOptions.cptx
1.5 second mouse sweep
04/15/2023 6| @viqui_dill | Timing is everything: Tutorial Pacing | #TechComm #STC15 |
1.0 second silence
04/15/2023 7| @viqui_dill | Timing is everything: Tutorial Pacing | #TechComm #STC15 |
Highlight box helps the viewer’s focus move from one area of
the screen to another. Allow a longer pause when the eyes
have to travel.
04/15/2023 8| @viqui_dill | Timing is everything: Tutorial Pacing | #TechComm #STC15 |
0.5 second mouse click
04/15/2023 9| @viqui_dill | Timing is everything: Tutorial Pacing | #TechComm #STC15 |
Audio Pacing
• Instruction vs. narration– Instruction
• Match video• Read along • Step by step• Pauses match video
– 0.5 seconds after caption – 1.0 second after screen change – 2.0 seconds for transition to next screen
04/15/2023 10| @viqui_dill | Timing is everything: Tutorial Pacing | #TechComm #STC15 |
Audio Pacing
• Instruction vs. narration– Narration
• Explain concepts• Anticipate a question• Overview or summarize• Pauses match content
– 0.5 seconds after a sentence – 1.0 second between ideas.– 3.0 seconds for reflection
04/15/2023 11| @viqui_dill | Timing is everything: Tutorial Pacing | #TechComm #STC15 |
Audio Pacing
• Audio elements as objects– Silence separates phrases, sentences, ideas
½ second of silence
04/15/2023 12| @viqui_dill | Timing is everything: Tutorial Pacing | #TechComm #STC15 |
Putting it all together
• Combined pacing of audio and video– Change
– Show what & where– Tell
– Focus – Show what & where
– Reflect – Change
04/15/2023 14| @viqui_dill | Timing is everything: Tutorial Pacing | #TechComm #STC15 |
Putting it all together
• Combined pacing of audio and video Change Focus Show Show Reflect Tell Change
04/15/2023 15| @viqui_dill | Timing is everything: Tutorial Pacing | #TechComm #STC15 |
Putting it all together
• Combined pacing of audio and video Change Focus Reflect Show Change Tell
04/15/2023 16| @viqui_dill | Timing is everything: Tutorial Pacing | #TechComm #STC15 |
What’s next?
• Last slide offers choices– Review old tutorials– Move ahead to new tutorials– Email – Online Help – External sites
04/15/2023 18| @viqui_dill | Timing is everything: Tutorial Pacing | #TechComm #STC15 |
Summary
• Design for audience • Engaged students need
– See/hear/touch – Time to reflect– To know what’s next
• Well paced material is “sticky”
04/15/2023 19| @viqui_dill | Timing is everything: Tutorial Pacing | #TechComm #STC15 |
Connect with me
• Bio http://wdcb.stcwdc.org/about-us/chapter-bios/dill-bio/
• Blog https://viquidill.wordpress.com/
• Email [email protected]
• @viqui_dill https://twitter.com/viqui_dill
• Linked In http://www.linkedin.com/pub/viqui-dill
• Facebook https://www.facebook.com/viqui.dill
04/15/2023 20| @viqui_dill | Timing is everything: Tutorial Pacing | #TechComm #STC15 |
