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Digital Marketing Grainne O Reilly Digital and Social Media Marketer Ticketfriend.com [email protected]

Ticketfriend and digital m grainne o reilly 06.02.13

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Page 1: Ticketfriend and digital m grainne o reilly 06.02.13

Digital Marketing

Grainne O ReillyDigital and Social Media [email protected]

Page 2: Ticketfriend and digital m grainne o reilly 06.02.13

Contents•My Background•Ticketfriend•Why Work for a Start-Up?•Email Marketing•Content Marketing•Networking• Recommendations•Q & A•Helpful Links

Page 3: Ticketfriend and digital m grainne o reilly 06.02.13

My Background

•Background in Media Production & Management and Print Journalism (DCU, BCFE)•Marketing MBs (DCU)•Digital and Social Media Marketer•I Love Cats, Travel, Music & eBooks•Retired Waitress

Page 4: Ticketfriend and digital m grainne o reilly 06.02.13

My Background

•Bar & Events Promotion Manager:(Loki Hostel Chain, South America)•AIB (C.S.A)•Freelance Journalist (Leinster Leader, Daily Mail, Tallaght Echo)•Hospitality Industry•Kildare County Council (Planning Sector)

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Ticketfriend

Page 6: Ticketfriend and digital m grainne o reilly 06.02.13

Our Technology

•Online Ticketing & Event Promotions•Paperless Technology (NFC)•Scalable Ticket Sales (Cloud Computing)•Responsive Website Design (HTML5 & CSS3)•Social Integration•Optimisation for SEO

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We Offer:

• Remarketing: Promoters and Event organisers should know who their fans and community are, so they can offer new events without high marketing costs.

• Niche Event Referrals: Why Spam, when you can position tickets into the hearts of online tribes? Your fans can be your best promoters.

• Box Office Solutions: are available with our free Android App (Tablet and Phone). Tickets have NFC/QR Codes.

• Cheaper Tickets: Combining Remarketing and Promotional tools, we hope Event Organisers will be able to reduce the ticket prices for everyone.

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Ticketfriend Events

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Why Work for a Start-Up?

Page 10: Ticketfriend and digital m grainne o reilly 06.02.13

• Rewarding and Unrestrictive•Creative Marketing Freedom •Insight and Experience•Career Potential•Exploring All Areas•Help Shape Business•Fun and Team Orientated

Page 11: Ticketfriend and digital m grainne o reilly 06.02.13

Email Marketing

Page 12: Ticketfriend and digital m grainne o reilly 06.02.13

Writing the Perfect Email

• The Subject Line (UpWorthy).• Personalising it.• The Content• Text above the fold.• Sender Address needs to be correct.• Drive Social Likes.• Can add a Twitter/Facebook feed in the email.• Working Links.• The Call to Action.• Proof it and Test it.• Don’t Spam People.

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Writing the Perfect Email

• Do not put Image at the top.• Name the Image and add alt text.• Open Rate: Count when the image is

downloaded, not the mail opening. So no image can mean a greater open rate but maybe poorer conversions.

• Timing is Everything: B2B 10.30-11am on a Tuesday morning. However it is industry specific.

• People tend to click on Images.• Surveys and Polls can work well in an email.

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Tracking the Email

•Use an Online Solution (i.e. Mailchimp)•To Track, Send, Manage (Analytics) •People on average open 1 in 3 marketing emails. •Segmented Lists•Scheduled Mails•Direct to Inbox (Obama “Hey”)•Maintains Relationship•Social Integration•Generates Traffic•Writing Top Product Lists can help you find out what people like (Top Five, Ten etc.).

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10 Email Must Haves

1. Subscribe.2. Forward/Send to a friend.3. Navigation (if required).4. Useful links.5. Unsubscribe (Law).6. Privacy Policy (Law).7. Archive (to see previous issues).8. Print.9. Contact details.10. Ability to Share.

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Content Marketing

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Why Content Marketing?

•Its Not New: The medium and consumption has changed.• Less Costly than other marketing forms.•Gives brands a Personality.•Has Longevity.•Content for PR purposes.•Many different channels: Social Networks, Articles and Guides, Blogs, Emails, etc.

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Content MarketingCreating Content

• Think Like a Publisher.• Tell a Story.• Create Value .• Research Subject Lines.• Use Copywriters.• Invite Influential Guest Bloggers.• Guest Blog.• Use Anchor Text Links.• Make it Great not Good.• Tag Relevant Influencers.

Page 19: Ticketfriend and digital m grainne o reilly 06.02.13

Content Marketing

• Use Images and other Visuals.• SEO • Use Google's Keyword tool.• Social Share/Engage.• Recycle Content .

(Lesson 1, 2, 3 etc.)• Know Your Audience.• Listen to Feedback.• Create User Generated Content.

Page 20: Ticketfriend and digital m grainne o reilly 06.02.13

Networking

Start Now!!

Page 21: Ticketfriend and digital m grainne o reilly 06.02.13

Online

•Linkedin, Quora, G+, Reddit etc.•Press, Bloggers, and Forums.•Facebook and Twitter: Re-Connect with people.•G+: Meet New Circles of people.Tools: Reportive for Gmail (Profile people), Bottlenose (Find Influencers), Majestic SEO, SEO Moz for backlinks.

Page 22: Ticketfriend and digital m grainne o reilly 06.02.13

Offline

•Industry Meet-Ups.•Every Contact has an Opportunity.•Create your list of industry contacts.•Go to relevant events and seminars (Web Awards, Blog Awards etc.).•Get to know your friends circles.•Always get/give contact details to relevant people you meet.

Page 23: Ticketfriend and digital m grainne o reilly 06.02.13

Recommendations

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• Make Your Online Mark: Reddit, Twitter, Blog etc.•Subscribe to Smart People like Seth Godin, Rand Fiskin SEOMoz, Hubspot, Wil Reynolds, Chris Brogan, Brian Carter etc.

•Keep Up to date with Digital and Technology Changes (Facebook Graph etc.)

• Join Google+, UpWorthy and Quora.

• Get Familiar with ShortStack (Competition App) and other tools.

•Sign Up for MySpace (its coming back!).

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Thanks for Listening!

(You in the Back..Wake Up)

Page 26: Ticketfriend and digital m grainne o reilly 06.02.13

Q & A

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Some Helpful Links• http

://www.rebeccalieb.com/blog/2012/02/17/content-marketing-content-strategy-whats-the-difference/

• http://mashable.com/2012/03/02/content-marketing-non-profits/• www.mailchimp.com• http://www.upworthy.com/• https://www.quora.com/• http://globalhumancapital.org/web-20-case-study-barack-obamas-use-of-soc

ial-media/

• www.ndrc.ie• www.dogpatchlabs.com• http://www4.dcu.ie/ustart/index.shtml• https://adwords.google.com/o/Targeting/Explorer?__c=1000000000&__

u=1000000000&ideaRequestType=KEYWORD_IDEAS