The Top 10 Myths about

Online Training

THE MYTH: Online Training Offers a Limited, Boring Selection.

THE TRUTH: TargetSolutions has always been committed to providing the industry's best

online training catalog, which today offers more than 1,000 titles, covering Fire & NFPA-

accredited material, EMS recertification, Law Enforcement training, OSHA & Compliance,

Emergency Vehicle Operator Safety, and much more. TargetSolutions provides the ability to

deliver customized content and is accepted in almost every state so organizations can comply

with federal, state and local mandates. Courses feature dynamic interactions, high-quality

videos, real-life scenarios, and quizzes to challenge and engage students.

THE MYTH: Online Training Is Not Challenging.

THE TRUTH: Every TargetSolutions course goes through a rigorous creation process.

Content development experts spend weeks creating material to prepare students. Each

course features stimulating interactions and challenging tests to gauge a user's

comprehension. All courses meet necessary standards set by various regulatory agencies,

ensuring users receive credit. TargetSolutions has more than 250 hours of Fire and EMS

recertification courses and more than 240 Law Enforcement training courses accepted for

credit in numerous states.

THE MYTH: Online Training Is Too Expensive.

THE TRUTH: TargetSolutions is an affordable investment proven to save significant time and

money. The platform’s training material helps organizations reduce scheduling hassles and

expenses tied to instructor-led training, including overtime, fuel and facility costs.

TargetSolutions' training courses have shown to lower workers compensation risks by

changing unsafe behaviors and help keep units in service, lowering response times.

THE MYTH: Online Training Is Not as Effective as Hands-On Training and Reduces Crew Interaction. THE TRUTH: It’s true, online training will never be a total replacement for instructor-led

training. But it’s an effective supplement and convenient way to ensure compliance. In today’s

challenging environment, time is critical and online training makes achieving mandatory

training requirements more feasible. With TargetSolutions, trainers can “flip the classroom”

and make courses pre-work. This way, when students attend live events, they already have a

better understanding of the lesson. When used in conjunction with hands-on training,

students have shown greater levels of retention.

THE MYTH: Online Training Requires Computer Expertise.

THE TRUTH: Some organizations may have a few individuals who are reluctant about

training “on the cloud.” Some will always prefer old-fashioned methods. In cases like this, the

brotherhood really comes into play. More technically advanced users can help their

teammates, which will increase crew interaction. After any initial growing pains, organizations

will eventually operate more efficiently completing training and recordkeeping online. Plus,

TargetSolutions has a comprehensive and easy-to-search Help System, stacked with how-to

videos, as well as a 24-hour toll-free assistance line. We’re here to help.

THE MYTH: Online Software is Unreliable. THE TRUTH: Some software providers might be selling systems that are unreliable, but

TargetSolutions is the exception. Our system regularly exceeds 99.9 percent uptime. We’ve

invested in the very best technology equipment to ensure our database is sound and our

customers are satisfied. Our backup datacenter has been strategically positioned to secure

our production infrastructure. If a natural disaster strikes, our customers will not experience

an outage. Unlike some competitors, there’s no hardware to install. If you have an internet

connection, you can rest easily knowing you have 24/7 access to TargetSolutions, giving you

a convenient and dependable method for completing training.

THE MYTH: Users Will Complete Online Training Courses Too Quickly.

THE TRUTH: In order to meet EMS continuing education accreditation standards, users are

expected to spend at least 40 minutes on each course in most states. TargetSolutions has

implemented timers that require users to meet necessary regulations. Each course features

multiple interactions and at least 10 questions, helping necessitate the mandated period of

time spent in each course. Administrators have the ability to adjust timer settings to meet their

states exact standards.

THE MYTH: Online Training Will Go Unused. THE TRUTH: TargetSolutions' utilization statistics tell a different story. In fact, platform usage

spikes to all-time levels nearly every single month. TargetSolutions averages more than 2,300

course completions per day, up double digits from previous years. Ultimately, every

organization has control over how often training is completed. If site administrators assign

online courses and make it a necessity for completing required training, users participate.

THE MYTH: Online Training Systems Are Difficult to Manage.

THE TRUTH: TargetSolutions provides an easy-to-use and intuitive training management

system that makes assigning and completing training simple and efficient. The platform’s

sleek design is simple to navigate for both administrators and users. Administrators will have

little problem scheduling training, monitoring completions, storing files, generating reports and

disseminating important communications. In addition, TargetSolutions features a powerful

suite of reporting tools that make tracking training – like EMS recertification and ISO training

hours – easier than ever before.

THE MYTH: Online Training Requires Unhelpful Customer Service.

THE TRUTH: At TargetSolutions, nothing is more important than our client’s satisfaction. Our

friendly representatives are ready to assist and answer your questions. Dedicated account

managers are here to help you through implementation and keep you updated on all of the

platform’s enhancements. We’ve created a robust web-based Help System, including a Live

Chat Feature. You can reach TargetSolutions 24 hours a day for technical support and we are

always willing to provide platform training. Our customers are our top priority.

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TargetSolutions?

Contact Us Today!

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