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The new MIT: A case study of marketing, sales and IT collaboration at Motorola Solutions by Eduardo Conrado

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How can marketers prove that their company can help customers solve their toughest challenges? From new platforms to new solutions to enhanced use of sales enablement tools, a new outlook on how marketing and IT can collaborate with sales can transform the organization. In this session, you will learn: • How marketing, along with IT, can transition a company from being a provider of products to being a solver of problems. • How messaging that links marketing and sales addresses customers’ business challenges. • How new tools, when jointly created with sales, lead to better conversations with customers and improved selling strategies.

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Page 1: The new MIT: A case study of marketing, sales and IT collaboration at Motorola Solutions by Eduardo Conrado
Page 2: The new MIT: A case study of marketing, sales and IT collaboration at Motorola Solutions by Eduardo Conrado
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PRINT ONLINE EMAIL PR/IAR SOCIAL

INTERACTIVE PRINT ONLINE EMAIL SOCIAL

INTERACTIVE EMAIL ONLINE SALES CALLS

WHITE PAPER INFOGRAPHIC EDMS BYLINE/ARTICLE WEBINARS SURVEYS

VIRTUAL TOUR WHITE PAPER INFOGRAPHIC ADVERTISING EDMS

POV TOOLS BRIEFS PPT

AWARENESS PERCEPTION

INQUIRY MQL SAL

SQL CLOSED

! Proceed With Intelligence ! Manage the Complexity ! Connect With the City

! Develop Solution-based Content And Promotions

!  Leverage In-House Database to Identify Sales Opportunities

! Distribute Qualified Leads to Sales

! Point of View Sales Messaging

!  Tools, Templates, and Techniques

!  Training for field marketing and sales

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`

Information

1932 PS Radio

1990 MDT Car

2012 First PS Smart

Devices

Voice

Data

Int. V + D

Cit + Crim

Safety Efficiency

Transparency`

2000 First Cell

Phone

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KNOWLEDGE, RESOURCES AND TECHNIQUES FOR ROBUST CUSTOMER CONVERSATIONS

RELEVANT, TIMELY, TARGETED KNOWLEDGE MAPPED TO THE CUSTOMER BUYING CYCLE

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KNOWLEDGE, RESOURCES AND TECHNIQUES FOR ROBUST CUSTOMER CONVERSATIONS

COLLABORATE WITH PEERS, CROSS-FUNCTIONAL TEAMS AND SUBJECT MATTER EXPERTS

Present-Soln

Present-Prod

CVI Tools

Brochures

Training Guides Case

Stud Videos Spec Sheets

SW Trainin

g

6/27/2013 67 77 25 12 50 37 26 5 28 16

7/4/2013 49 46 16 15 31 31 14 4 12 13

7/11/2013 62 49 38 38 36 34 26 22 20 19

average 59.33 57.33 26.33 21.67 39.00 34.00 22.00 10.33 20.00 16.00

59.33 57.33

26.33 21.67

39.00 34.00 22.00 10.33 20.00 16.00

0 10 20 30 40 50 60 70 80

Num

ber o

f Dow

nloa

ds

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Callidus top 5 clients saw 27% repeat use after 18 months

Spanning multiple Verticals and Solutions

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SUMMARY

EACH LEVEL OF MESSAGING, FROM PLATFORM DOWN TO SOLUTIONS, REINFORCES WHAT WE CAN OFFER OUR CUSTOMERS AND HOW WE CAN HELP THEM FACE THEIR TOUGHEST CHALLENGES.

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