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The Meetings Report Seminar Wednesday, Feb. 13, 2013 9 a.m. – 12 p.m.

The Meetings Report Seminar

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Aaron delivered this presentation during the MSAE-sponsored Meetings Report Seminar on Wednesday, Feb. 13, 2013, in Okemos, MI.

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Page 1: The Meetings Report Seminar

The Meetings ReportSeminar

Wednesday, Feb. 13, 20139 a.m. – 12 p.m.

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@AaronWolowiec

AaronWolowiec.com

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Learning Road Map

• Outcomes• Background• Report review• Survey data• Break• Carousel activity• Five recommendations• Final thoughts• Wrap-up

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ENGAGEMENT

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1. Benchmarking data

2. National surveys

3. Michigan experience

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Partners

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Alex Kontras

Kristen Parker

Aaron Wolowiec

Cheryl Ronk

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1. Senior education/professional development staff

2. Association meetings

3. Professional speaker hiring practices

4. Industry speaker preparation and compensation

5. Meeting evaluation practices

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1. 65 questions

2. Web-based survey

3. April 4, 2012 to May 7, 2012

4. Sent to 277 organizations

5. 67 responses

6. Response rate of 24 percent

7. Informative, but not definitive

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1. Background

2. Table of contents

3. Key recommendations

4. Narrative

5. Annual budget comparisons

6. 18 tables and three figures

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1. First-ever Michigan association meetings industry survey

2. Countless data, insights and trends

3. Benchmarking metrics/statistics

4. Instructive, actionable and universal tactics

5. Annual association education strategy

6. Redefines how success is measured

7. Valuable to both associations/industry partners

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Survey DataNumber Section1 Organization demographics2 Function leader3 2011 meetings calendar4 Professional speakers5 2011 major meeting6 Industry speakers7 Evaluations

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Survey DataNumber Section1 Organization demographics2 Function leader3 2011 meetings calendar4 Professional speakers5 2011 major meeting6 Industry speakers7 Evaluations

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Survey DataNumber Section1 Organization demographics2 Function leader3 2011 meetings calendar4 Professional speakers5 2011 major meeting6 Industry speakers7 Evaluations

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Survey DataNumber Section1 Organization demographics2 Function leader3 2011 meetings calendar4 Professional speakers5 2011 major meeting6 Industry speakers7 Evaluations

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Survey DataNumber Section1 Organization demographics2 Function leader3 2011 meetings calendar4 Professional speakers5 2011 major meeting6 Industry speakers7 Evaluations

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Survey DataNumber Section1 Organization demographics2 Function leader3 2011 meetings calendar4 Professional speakers5 2011 major meeting6 Industry speakers7 Evaluations

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Survey DataNumber Section1 Organization demographics2 Function leader3 2011 meetings calendar4 Professional speakers5 2011 major meeting6 Industry speakers7 Evaluations

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Survey DataNumber Section1 Organization demographics2 Function leader3 2011 meetings calendar4 Professional speakers5 2011 major meeting6 Industry speakers7 Evaluations

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1. Diversify revenue

2. Reward difference

3. Value context

4. Maximize opportunities

5. Prioritize learning

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Diversify Revenue

• Increase percentage of annual revenue from meetings

• Leverage exhibitions and sponsorships

• Consider developing credentialing programs

• Maximize major meeting income

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Diversify Revenue

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Reward Difference

• Function leaders/staff• Speaker bureau services • CVB services• Methods used to get

ideas about speakers • Decisions about

professional speakers • Decisions about major

meeting venues

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Reward Difference

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Value Context

• Position titles/salaries• Total number of

concurrent sessions• Percentage of members

attending major meeting • Industry speaker

compensation packages• Form and content of

formal evaluations

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ValueContext

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Maximize Opportunities

• College/university internship programs

• Blended learning and digital meeting formats

• Outsourcing meeting planning activities

• Optimizing speakers• Collecting evaluations• Live video streaming

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MaximizeOpportunities

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Prioritize Learning

• Utilize professional/ industry speakers

• Schedule intentional speaker follow-up

• Call for presentations • Speaker preparation• Measure learning• Verify expanded

speaker submissions

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PrioritizeLearning

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1. Diversify revenue

2. Reward difference

3. Value context

4. Maximize opportunities

5. Prioritize learning

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Next Steps

• Refine ideas– Action items– Resources– Completion dates

• Implement ideas• Accountability– Partner/team

• Evaluate/repeat

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Final Thoughts

• Business as usual is not an option• Evaluate current education strategies• Operationalize the report’s key

recommendations • Develop actionable next steps• Implement new strategies within this

calendar year

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• Elevate the quality and sophistication of your programs

• Build the reputation of your meetings department

• Improve the association’s bottom line

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Leave a business card…

I’ll email the slide deck.

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Aaron D. WolowiecMSA, CAE, CMP, CTA

(616) [email protected]