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Presented at Internet Librarian 2010, with Michael Sauers. Monterey, CA. October 23, 2010.
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Michael Sauers & Christa Burns
Technology Planningfor Libraries
Who are we?
• Michael SauersTechnology Innovation LibrarianAuthor, Blogger, Photographer
• Christa BurnsSpecial Projects LibrarianGamer, Gardener, Cat & Ferret minion
Who are you?
• Name• Position• Library• Service area / # of patrons served• When was the last time your library had a
technology plan?
What a Technology Plan is…
• A plan• A demonstration• A lens with which to focus• A prioritizing agent• A budgeting tool• An aligner with other institutional goals• A training schedule• A fund-raising tool
What it is not…
• A list of technology that the library wants and on what time frame it wants it.
You plan should be SMART
• Specific• Measureable• Aggressive & Attainable• Results-oriented• Time-bound
Why?
• Give the library direction• Show the library is forward-thinking• Help minimize technology-related crises• Use staff time efficiently• Avoid wasting money on equipment• Help you think through your priorities in
order to use technology in a way that directly furthers your mission
What makes a good plan?
• Concise• Specific• Integrated• Foreseeable• Flexible
And what doesn’t?
• Tech for tech’s sake• Doesn’t connect the tech to the mission of
the library• Doesn’t explain why the tech is needed• Poorly organized• Techno-babble• Leaves stuff out
What others will look for
• Alignment• Business Case• Framework for Accountability• Discrete Initiatives• Appropriate Costs• Proactive Approach• Highlight Innovation• Viability and Sustainability
The players
• Board• Director• Department heads• Staff• Public?• Vendors• Consultant• State Library
The Resources
• Direct:– Current strategic and/or long-range plan– Library mission and/or vision statement– Current and/or previous technology plans
• Indirect:– All of the above for parent institution– Library journals, magazines, and blogs– Other libraries’ tech plans
The Structure
• Executive summary• Library description• Library challenges• Current technology environment • Emerging technologies• Web site evaluation• Recommendations
Executive Summary
• 1-2 page narrative summary of the plan
Library Description
• Introduction• Purpose of the plan• Library history• Physical description• Mission statement• Community served• Staffing
• Budget• Collection size &
annual growth• Services offered• Use of the library• Current technology
• Visuals never hurt
Library Challenges
• SWOT Analysis–Strengths–Weaknesses–Opportunities–Threats
Current Technology
• Hardware–Patron computers, Staff computers,
networking equipment, peripherals• Software–OSes, Patrons, Staff
How to pick new tech
• Think about “competencies”
What do you think your staff needs to know to move your library into the future?
Emerging Technologies
• Audio/Video• Wireless (802.11n / WiMax)• Mobile• RFID• Social Media• Photo printing
Web Site Analysis
• Follows current design practices?• Platform?– Static, CMS
• Accessible?• Social?• Mobile?
Recommendations
• Priorities• Description of relevant categories• Listing of the specific recommendations– Type (new software, application, hardware)– Cost (including interdependencies)– Benefits
• Recommended timeline• Assessment/results/training needed
Suggested phrasing
“In the next [time frame], the library will [action or recommendation], which will result in [associated benefits].”
http://webjunction.techatlas.org/
• Inventory Tool• Event Tracker• Planning Tool
More Resources• Matthews, Joseph R., Technology Planning:
Preparing and Updating a Library Technology Plan: Libraries Unlimited, 2005.
• TechSoup for Libraries: http://www.techsoupforlibraries.org/
• WebJunction – Technology Planning:http://www.webjunction.org/techplan
• NLC Technology Planning Worksheet: http://www.nlc.state.ne.us/libdev/erate/worksheet.html
• Links:http://delicious.com/travelinlibrarian/techplan
Thanks!
• Michael SauersTechnology Innovation Librarianmsauers@travelinlibrarian.infowww.travelinlibrarian.info
• Christa BurnsSpecial Projects [email protected]