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This presentation, presented at the Houston Association of Talent Development (ATD) 2014 conference highlights two case studies in which training practitioners take a creative approach to leverage existing technologies for business results. Session Objective: * Dispel common concerns around technical training assessment. * Repurpose existing learning resources for extended use in the organization. * Identify methods to drive engagement in the classroom. * List reporting and analytics critical for compliance management and continuous improvement. * Outline considerations for systems integration projects. * Overcome obstacles to training delivery and management.
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Technology Integration In The Classroom
A Case Study in Learning
Engagement & Retention
Objectives
Upon completion of this session, you will be able
to:
• Dispel common concerns around technical training
assessment.
• Repurpose existing learning resources for extended use
in the organization.
• Identify methods to drive engagement in the classroom.
• List reporting and analytics critical for compliance
management and continuous improvement.
• Outline considerations for systems integration projects.
• Overcome obstacles to training delivery and
management.
What drives us
Challenge
• What causes you pain?
• Where can you improve?
Dream
• Escape the status quo
• Visualize the ideal
Execute
• Assess your tools
• Establish a path
Assess
• Implement, Evaluate & Adjust
• Uncover New Opportunities
Case Study 1 – ILT Interactivity
Challenge – Highly regulated industry with a
distributed work force delivering technical training.
• Backlash from web-based training
• Criticism of instructor-led training
• Critical documentation needs
• Inefficient testing processes
Are any of these challenges you face in training?
A. Backlash from web-based training
B. Criticism of instructor-led training
C. Critical documentation needs
D. Inefficient testing processes
E. None, we have all these problems licked!
20%
20%
20%
20%
20%
Case Study 1 – ILT Interactivity
What could be better?
• Increased interactivity
• Streamlined Testing
• Immediate Feedback
• Robust Documentation
What if ???
What works now? What tools are in my toolbox?
• Online Testing & Item Analysis
• Online Evaluations
• Audience Response for ILT
Case Study 1 – ILT Interactivity
Instructor/Designer develops a “Course Package”
that includes a PowerPoint enhanced with Audience
Response System containing embedded questions.
• Attendance
• Pretest
• Post Test
• Evaluation
Course Package imports into LMS to manage
scheduling.
Case Study 1 – ILT Interactivity
On class day…
• Roster Export
• Material Delivery
• Testing
• Evaluation
All data synchronized with LMS to minimize
administrative burden and provide reporting.
Case Study 1 – ILT Interactivity
Advantages
• Increased Interaction & Satisfaction
67% retention vs 48% retention after 30 days
87% of learners report material more engaging
73% of learner report that learning was enhanced
67% of learners felt encouraged to be part of the right
answer*
• Completion Reporting
• Natural Vehicle for Retakes
• Immediate Feedback & Remediation
* See Statistics & Sources document
Case Study 1 – ILT Interactivity
Advantages
• Longitudinal Assessment Data
• Full Item Analysis of Question Bank
Case Study 1 – ILT Interactivity Item Analysis – Detail
Are these advantages that would make your life
easier as an L&D professional?
A. Yes
B. No
C. No, but I can think of other benefits
33%
33%
33%
10
Case Study 2 – Materials Management
Challenge – Highly regulated industry with large
workshop format courses and highly
sensitive/secure data.
• Cost of Production/Reproduction
• Uncontrolled Documents
• Lack of Constructive Feedback/Sharing
• Security Concerns with USB Content
• Need for Students to “Mark Up” documents
• Lack of feedback for Designers/Developers
Case Study 2 – Materials Management
Solution
• Documents in the cloud
• Students would have no direct access
• Leverage xAPI to store annotations in the cloud
• Allows annotations to be created in classroom, retrieved
on student’s desktop or tablet.
• Annotations stored in the cloud
• Both browser and iPad version
• LRS would provide reporting
How many of you are familiar with xAPI?
A. Never heard of it
B. I know it only as mysterious jargon
C. I understand the concept but struggle to see value
D. I am currently leveraging in my L&D efforts
25%
25%
25%
25%
10
Case Study 2 – Materials Management
Quick Tangent – What is xAPI
• Common names:
Experience API
TinCan API
• eLearning specification for content to write ‘learning
experiences” to an LRS without the constraints of a browser
Case Study 2 – Materials Management
Quick Tangent – What is xAPI
• Learning Records Store – a structured log of activity
May existing within an LMS or Independently
• Actor – Verb – Object syntax
Duncan Read ArticleX
Duncan Posted “Statement” to Class Group
• Allows access to pull/query data from endpoint
• Provides potential portability
The Personal Learning Locker
Case Study 2 – Materials Management
Solution
• LMS stores documents and provides credentialing
• Mobile & Browser applications writes xAPI statements to
LRS.
Case Study 2 – Materials Management
Solution
Case Study 2 – Materials Management
Advantages
• Document Control
• Device Independent Portability
• Rich Analytics – If you can imagine it…
Case Study 2 – Materials Management
Basic Analytics
Introduction to MS Word
Case Study 2 – Materials Management
Creative Analytics
Case Study 2 – Materials Management
Drill-down Capabilities
How does an ISO differ from a local utility?
An ISO does not:
Conclusion
Take inventory of the tools in your toolbox
Solicit feedback to uncover pain points
Use your network of partners (make introductions)
Remember that evaluation and improvement is a
continuous process
Contact Information
W. Duncan Welder IV • Director of Client Services
• RISC Inc
• 281-480-7910
• www.risc-inc.com
Contact Information
Turning Technologies • Matthew Gomon
• 330-259-7654
• www.TurningTechnologies.com
Float Mobile Learning • Oscar Marin
• 877-90-FLOAT
• www.floatlearning.com
Contact Information
Making Better • Megan Bowe & Aaron Silvers
• 857-342-3273
• [email protected] & [email protected]
• http://Makingbetter.us