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The Basics of User Acquisition Gabriel Stürmer, CMO Cupcake Entertainment

TDC2016POA | Trilha Growth Hacking - The Basics of User Acquisition

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The Basics of User

AcquisitionGabriel Stürmer, CMO

Cupcake Entertainment

Man, 25+, BR, entrepreneur, computer science + marketing,

ecommerce + games

Gabriel Stürmer

Brain puzzle, f2p, GF, SUP Chile, FbStart, mentors, aspirations, profitable UA

Find the right users

“It’s better to have 100 people who love you than finding a 1.000.000 who

just sort of like you”

- Paul Graham, YCombinator

Users

Revenue

Women, 35+, US, casual players, ...

Free user

acquisition

Growth Hacking

SEO

ASO

Content Marketing

Virality

Guerrilla marketing

Store featuring

Guest posts

Email marketing*

Cross promotion

Social Media

PR

Influencers*

Partnerships

Forums

Free users

Paid user

acquisition

Ads

Facebook Ads

Google Adwords

Influencers

Paid users

Measure

everything

CAC < LTV

Brazil

CAC $0,05

LTV $0,03

United States

CAC $2,00

LTV $5,00

CAC < LTV

Metrics

Retention

Sessions / day

Session time

Funnel progression

Conversion

Revenue

...

Learn and Repeat