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A case study on how social media was used by a beauty brand to engage effectively with young women online
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VivelWOW Campaign
A Social Media Marketing Case Study
- by Windchimes Communications
The Brief
Make VivelWOW.com a platform where young women could interact with the brand
The Brief
Also communicate importance of Nourishment, Moisturization and Protection in an engaging
manner
The Challenge
Multiple online platforms already existed for young women
However, we realized….
That there was no ‘one common platform’ where women could read and talk about what
interested them with their friends
So our starting point was…
To peep into woman’s mind…
Movies
Guys
Gossip
Shoes
Shopping
Beauty and Fashion
Discounts and
Freebies
Beauty and Fashion
Movies
Discounts and Freebies
Gossip
We chose subjects that they would be interested in
and get rewarded for talking about
things that they liked
The Result…
Why did we do what we did?
Applied principles of Social Media
Building Value for women
Seeking women’s participation
Listening to women’s point of view
Allowing Women to Generate Content
Creating Value for Women
Women got tips and suggestions on hair care and skin care from peers!
Value addition also in form of gifts and Celebs
Ladder-based reward Ladder-based reward systemsystem
Discussion Forum for women to talk on hair care, skin care and movies!
Women creating content on site
Reviews and Date of Release
Women could add the movie to event widget as reminder
and share them in other social media platforms
Women could rate the movie and view other people’s ratings
Allowing women to plan movies
Women were encouraged to review the various Vivel products – Feedback mechanism for brand
Listening to women
Participating with women
Users could comment on articles and build further
conversations
Users could create their profiles and gain points by participating
in various forms!!
‘Meet the Celebs’ – Women participated in this contest to win a dinner with Vivel brand
ambassadors
How did we lead people to VivelWOW.com
We Announced
Created social media releases on:• Launch of VivelWOW• Get Close to Hrithik• Kareena Kapoor writes beauty tips• Amrita Rao supports VivelWOW
– Identified relevant news sites & directories
– Got SMRs published in 20 news sites
Published on Online New Sites
Published on Online New Sites
We Engaged
Reached out to relevant beauty and fashion industry influencers
Got them to write about VivelWOW & also Kareena’s beauty tips on their blogs and communities
Helped in generating a lot of credibility for the campaign
We Engaged
We Conversed
Initiated and participated in conversations in relevant Communities like:
• Simply Beautiful Skin (Orkut)• Fashion Addicted (Orkut)• Kareena Kapoor Fans(Facebook)• India College girls for you (Facebook)• IndiaFM.com• India-Forums.com• Skincaretalk.com
– Interacted in over 30 communities; added value and subtly interwove brand mention
We Replied
Responded to skin care queries on platforms like:• Yahoo Answers• Ibibo Sawaal• Rediff Q&A• Indiatimes.com• Mahalo.com
– Answered over 86 queries
– Subtly interwove the brand
– Made people aware about VivelWOW through sharing of beauty tips
We Tweeted…and got retweeted in the process
What did all of this lead to?
Visitors to VivelWOW
In a mere 2 months, 12,000+
page views!
5.3 minutes average time spent on site
62% unique visitors
Reached out to over 6,50,000online enthusiasts in a span of 2 months!
WOWs achieved for VivelWOW*
Total Reach : 6,72,805
Thank You(http://www.windchimes.co.in)