05/02/2023 Understanding Cognitive Systems 1

Better Building BlocksJim Spohrer (IBM)

Silicon Vikings, Feb 7, 2017http://www.slideshare.net/spohrer/silicon_vikings_20170207_v2

05/02/2023 © IBM 2015, IBM Upward University Programs Worldwide accelerating regional development

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Dedication: Douglas C. EngelbartFather of the mouse and augmentation theory

05/02/2023 © IBM 2015, IBM Upward University Programs Worldwide accelerating regional development

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I have…

Have you noticed how the building blocks just keep getting better?

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1956 1976 1996 2016 2036 2056

Personal Reflections: Telephones I have known…Programming building blocks are getting better

Maine MIT, Verbex, Yale Apple IBM

My first program1972

Kid’s today get AI components2017

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Better Building Blocks…

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By 2036, the world changes…

• 2016• “How to build a cognitive system for Q&A task.”• 9 months to 40% question answering accuracy• 1-2 years for 90% accuracy, which questions to reject

• 2026• “How to use cognitive assistants to be a better professional X.”• Tools to build a student level Q&A from textbook in 1 week

• 2036• “How to use your cognitive mediator to build a startup.”• Tools to build faculty level Q&A for textbook in one day• Cognitive mediator knows a person better (in some ways)

than they know themselves (identity & responsibility)

• 2046 & 2056• “How to manage your workforce of digital workers.”• 2046: 10 digital workers each; 2056: 100 digital workers each

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From data to intelligence:10 million minutes of experience to build adult

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From data to intelligence:2 million minutes of experience from novice to expert

“The best way to predict the future is to inspire the next generation of students to build it better”

Digital Natives Transportation Water Manufacturing

Energy Construction ICT Retail

Finance Healthcare Education Government

05/02/2023 © IBM 2015, IBM Upward University Programs Worldwide accelerating regional development

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In Summary

“A service scienceperspective considersthe evolving ecology of service system entities, their value co-creation andcapability co-elevationinteractions, and their capabilities, constraints,rights, and responsibilities.”

Cognitive SystemsEntities

Service SystemsEntities With

CognitiveMediators

Add Rights &Responsibilities

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university day!