Unit 1- Effective Communication in Health and Social Care

Unit 1- Effective Communication in Health and Social CareLaura Parryl.parry@mbro.ac.uk

Download a QR reader You will need this later in the session.

Communication

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Class Rules

Mobiles off

Have fun

Be on time

Respect each other

Be involved

Work Hard

Take turns

No eating in class

Bring pens/pencils

Todays ObjectivesExplore requirements for unit 1Define communicationExamine different forms of communication

Unit 1- OverviewUnderstand effective communication and interpersonal interaction in health and social care

Understand factors that influence communication and interpersonal interaction in health and social care environments

Understand ways to overcome barriers in a health and social care environment

Be able to communicate and interact effectively in a health and social care environment.

What is communication?

Scan the QR code Write your definition and any examples.

https://padlet.com/lparry1620/ddeyve4tz10q

1) The imparting or exchanging of information by speaking, writing, or using some other medium(Oxford Dictionary, 2014)

2) The act or process of transmitting information (as about ideas, attitudes, emotions, or objective behaviour)

3) Exchange of information between individuals through a common system of signs, symbols, or behaviour. (Medical Dictionary, 2014)

Definition

How do we communicate?Write down a list of things you have done this morning from when you woke up until you arrived in college. What communication occurred?

Keep your list as we will be revisiting it later in this session

CommunicationService users are relying on your communication. Think of all of the different service users you may come into contact with in future job roles

We need to make sure this is correct! Why ?

TaskChoose a partner

Sit back to back

1 person will have a drawing

Their partner has to try and draw this picture by following verbal instructions

Effective CommunicationSummarise the effectiveness of your communication

Did you communicate effectively?What did this look like?How could you have improved your communication

Is it always possible?

What is a form of communication ?

Different forms of Communication

Forms of communication

WrittenMusic & DramaText MessagingArts & CraftsTechnologyOralTouchSymbolsSigning

Communication Forms

What different forms of communication have you used?Categorise each of your examples by the type of communication that was used.

Frequency of communication formsWork out your percentage use for each different form of communication.

%Work out :

What is the total number of times you have communicated?

How many for each category?

Divide the category by the total number X 100

Which form is the best ?

Complete the table for the positives and negatives for each form of communication

There are different advantages and disadvantages of these forms.

Independent LearningOver the next week you must record 1 example of goodcommunication and 1 example of bad communication

For each you need to think about:

How you felt ?What made it good or bad ?What would you change if it happened again ?Bring to your next lesson

Time to summariseWhat is communication?What is a form of communication? Name three examples.Why is communication important in Health and Care ?

Todays ObjectivesExplore requirements for unit 1Define communicationExamine different forms of communication