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Research Design Research Design

Research Design

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MARKET RESEARCH

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Page 1: Research Design

Research DesignResearch Design

Page 2: Research Design

Research DesignResearch Design

A research design is a framework or blueprint for

conducting the marketing research project. It details

the procedures necessary for obtaining the information

needed to structure or solve marketing research

problems.

Page 3: Research Design

Classification of Marketing Classification of Marketing Research DesignsResearch Designs

Single Cross-Sectional Design

Multiple Cross-Sectional Design

Research Design

Conclusive Research Design

Exploratory Research Design

Descriptive Research

Causal Research

Cross-Sectional Design

Longitudinal Design

Page 4: Research Design

Exploratory & Conclusive Research Exploratory & Conclusive Research DifferencesDifferences

Objective:

Character-istics:

Findings/ Results:

Outcome:

To provide insights and understanding.

Information needed is defined only loosely. Research process is flexible and unstructured. Sample is small and non-representative. Analysis of primary data is qualitative.

Tentative.

Generally followed by further exploratory or conclusive research.

To test specific hypotheses and examine relationships.

Information needed is clearly defined. Research process is formal and structured. Sample is large and representative. Data analysis is quantitative.

Conclusive.

Findings used as input into decision making.

Exploratory Conclusive

Page 5: Research Design

Comparison of Basic Research Comparison of Basic Research DesignsDesigns

Objective:

Characteristics:

Methods:

Discovery of ideas and insights

Flexible, versatile

Often the front end of total research design

Expert surveysPilot surveysSecondary data:qualitative analysisQualitative research

Describe market characteristics or functions

Marked by the prior formulation of specific hypothesesPreplanned and structured design

Secondary data:quantitative analysisSurveysPanelsObservation and other data

Determine cause and effect relationships

Manipulation of one or more independent variablesControl of other mediating variables

Experiments

Exploratory Descriptive Causal

Page 6: Research Design

Uses of Exploratory ResearchUses of Exploratory Research

Formulate a problem or define a problem more precisely

Identify alternative courses of action

Develop hypotheses

Isolate key variables and relationships for further examination

Gain insights for developing an approach to the problem

Establish priorities for further research

Page 7: Research Design

Methods of Exploratory Methods of Exploratory ResearchResearch

Survey of experts

Pilot surveys

Secondary data analyzed in a qualitative way

Qualitative research

Page 8: Research Design

Use of Descriptive Use of Descriptive ResearchResearch

To describe the characteristics of relevant groups, such as consumers, salespeople, organizations, or market areas.

To estimate the percentage of units in a specified population exhibiting a certain behavior.

To determine the perceptions of product characteristics.

To determine the degree to which marketing variables are associated.

To make specific predictions.

Page 9: Research Design

Methods of Descriptive Methods of Descriptive ResearchResearch

Secondary data analyzed in a quantitative as opposed to a qualitative manner

Surveys

Panels

Observational and other data

Page 10: Research Design

Cross-sectional Cross-sectional DesignsDesigns

Involve the collection of information from any given sample of population elements only once.

In single cross-sectional designs, there is only one sample of respondents and information is obtained from this sample only once.

In multiple cross-sectional designs, there are two or more samples of respondents, and information from each sample is obtained only once. Often, information from different samples is obtained at different times.

Cohort analysis consists of a series of surveys conducted at appropriate time intervals, where the cohort serves as the basic unit of analysis. A cohort is a group of respondents who experience the same event within the same time interval.

Page 11: Research Design

Longitudinal Longitudinal DesignsDesigns

A fixed sample (or samples) of population elements is measured repeatedly on the same variables

A longitudinal design differs from a cross-sectional design in that the sample or samples remain the same over time

Page 12: Research Design

Cross-sectional vs. Cross-sectional vs. LongitudinalLongitudinal

Sample Surveyed at T1

Sample Surveyed at T1

Same Sample also Surveyed at T2

T1 T2

Cross- Sectional Design

Longitudinal Design

Time

Page 13: Research Design

Relative Advantages and Disadvantages of Relative Advantages and Disadvantages of Longitudinal and Cross-Sectional DesignsLongitudinal and Cross-Sectional Designs

Evaluation Criteria

Cross-Sectional Design

Longitudinal Design

Detecting ChangeLarge amount of data collectionAccuracyRepresentative SamplingResponse bias

---++

+++--

Note: A “+” indicates a relative advantage over the other design, whereas a “-” indicates a relative disadvantage.

Page 14: Research Design

Cross-Sectional Data May Not Cross-Sectional Data May Not Show ChangeShow Change

Brand Purchased Time Period

Period 1 Period 2Survey Survey

Brand A 200 200Brand B 300 300Brand C 500 500Total 1000 1000

Page 15: Research Design

Longitudinal Data May Show Substantial Longitudinal Data May Show Substantial ChangeChange

Brand Purchased in Period 1

Brand Purchased in Period 2

Brand A Brand B Brand C Total

Brand ABrand BBrand CTotal

100 25 75200

50100150300

50175275500

200 300 5001000

Page 16: Research Design

Uses of Casual Uses of Casual ResearchResearch

To understand which variables are the cause (independent variables) and which variables are the effect (dependent variables) of a phenomenon

To determine the nature of the relationship between the causal variables and the effect to be predicted

METHOD: Experiments

Page 17: Research Design

Potential Sources of Error in Research Potential Sources of Error in Research DesignsDesigns

Page 18: Research Design

Errors in Marketing ResearchErrors in Marketing Research

Random sampling error is the variation between the true mean value for the population and the true mean value for the original sample.

Non-sampling errors can be attributed to sources other than sampling, and they may be random or nonrandom: including errors in problem definition, approach, scales, questionnaire design, interviewing methods, and data preparation and analysis. Non-sampling errors consist of non-response errors and response errors.

Page 19: Research Design

Errors in Marketing ResearchErrors in Marketing Research

Non-response error arises when some of the respondents included in the sample do not respond.

Response error arises when respondents give inaccurate answers or their answers are misrecorded or misanalyzed.