Upload
insidetrack
View
64
Download
1
Tags:
Embed Size (px)
Citation preview
1 Confidential © InsideTrack
Quick Tips for Supporting Military Students and Student Veterans
Confidential © InsideTrack
2 Confidential © InsideTrack
Be transparent about your intentions. Explain how asking for information or answers to particular questions is critical to providing effective support.
Be transparent about your intentions
3 Confidential © InsideTrack
Be direct and concise with questions and feedback. Focus on the logistics of achieving success.
Be direct and concise
4 Confidential © InsideTrack
Build a foundation of trust by initially addressing safer subjects. Then, gradually tackle more complex issues once trust has been formed.
Build a foundation of trust
5 Confidential © InsideTrack
Watch your terminology. For example, use, “what do you think about…?” versus, “how do you feel about…?”
Watch your terminology
6 Confidential © InsideTrack
Realize that many active duty military students regularly face actual life-or-death issues. Cultivate a mutual understanding of concepts such as "urgency“.
Cultivate mutual understanding
7 Confidential © InsideTrack
Be aware of the support resources available through the military. They are often more robust and specialized than those available through the university.
Be aware of outside support resources
8 Confidential © InsideTrack
Be prepared for adverse situations, so you don’t panic or over-respond. For instance, if there is a death in a student’s unit, they may lose Internet access until the family is notified. Accept this as standard operating procedure.
Be prepared for adverse situations
9 Confidential © InsideTrack
Knowledge Don’t worry about not being a military expert. It’s OK to ask them to remind you what a particular acronym stands for.
Don’t worry about not being a military expert
10 Confidential © InsideTrack
Increase enrollment, retention and graduation by 15%. • 1:1 coaching for prospective and enrolled students • Actionable insights on student perceptions and needs • Systems to ensure measurement and accountability
InsideTrack works with you to implement a system for continuous improvement
InsideTrack is the only college dropout prevention initiative to meet WWC evidence standards
11 Confidential © InsideTrack
Unlocking human potential since 2001
@insidetrack linkedin.com/company/insidetrack
insidetrack.com [email protected]