Presented by Chappa kishore

Chetan Balsao patilVaibhav sutrave

2

“measuring our performance against that of best-in- class companies, determining how the best-in-class achieve those performance levels and using the information as a basis for our own company’s targets, strategies and implementation .”

Why Benchmarking?

What is benchmarking

To

Assist in setting strategic targets Promote

improvements in performance

Achieve quality awards

Improve Employee

morale Reduce costs

Establish a competitive advantage

Obtain an external perspective of what

is possible

Enhance customer

satisfaction

3

COMMONELY BECHMARKED PERFORMANCE MEASURES

Financial Ratios

Productivity ratios

Customer related results

Operating results

Human resource measures

Market share data

Structural measures

Quality measures

Phases of BenchmarkingPlanning

Analysis

Integration

Action

Maturity

• Identify the product, service or process to be benchmarkedPlanning

• Determine the gap between the form’s current performance and the of benchmarked and identify the causes of significant gapsAnalysis

• : Establish goals and obtain the support of managers who must provide the resources for accomplishing the goalsIntegration

• Develop action plans, and team assignment, implement the plans, monitor progress and recalibrate benchmark as improvements are made.

Action

• : Leadership position attended, best practices fully integrated into process.Maturity

TOYOTA =  OPERATIONAL EXCELLENCE

• The Toyota Way is supported by two main pillars:

a) Respect for people and

b) Continuous Improvement. 

Together, they define how the people of Toyota treat others and how they perform their work in order to deliver the company’s values to customers, shareholders, associates, business partners, and the global community

Toyata

Operational excellence Lean manufacturing

and JIT

Largest automobile company in

world

Pioneer in Hybrid

technology

255 Bn US dollar annual

revenue

THE TOYOTA WAY 26/49

Problem Solving (Continuous Improvement and Learning)

People & Partners (Respect, Challenge and Grow Them)

Process (Eliminate Waste)

Philosophy (Long Term Thinking)

+Continual org learning.+Go & see yourself.+Decision slowly by consensus and implement rapidly.

+Grow leaders who live the philosophy.+Respect, develop and challenge people, teams and suppliers.

+Create process flow to surface problems+Use pull system to avoid over production+Stop when there is a quality problem. (Jidoka)+ Level out the workload. (heijunka)+Standardize tasks for continuous improvement.+Use visual control so no problems are hidden. +Use only reliable technology.

+Base management decisions on a long term philosophy, even at the expense of short term financial gains.

“14 Principles OF THE TOYOTA WAY

ants

we can learn an important lesson about success from an insect that has survived for millions of years and has kept life simple, but highly effective - Ants.

If you want to pursue a successful life, then this proven philosophy should be adopted. It is a four-part strategy and it goes something like this: 

They never quit - if an ant is headed in one direction, no matter what you do to stop them, they find another way to continue in that direction. They’ll go around, climb over, climb under - they just keep looking for another way. What a great philosophy to have - never quit heading in the direction you have chosen regardless of the obstacles.

 They think Winter all Summer - great perspective to have. How naive to think that Summer will last forever. So ants gather their Winter supplies in the middle of Summer.

 They think Summer all Winter - another very important process. The Ant believes the current Winter won’t last long; we’ll soon be out of here. And the first warm day - out they go. If it gets cold, back in they go. But as soon as it gets warm again, out they go. They just can’t wait to get out.

They do all they possibly can - to collect as much food as they can in Summer in preparation for the Winter. What a great philosophy to have, the ‘All-You-Possibly-Can’ thinking.

 So perhaps, simply by following in the Ant’s footsteps, we can bring about success...

 Never give up - look ahead - stay positive and do all you can to build a great future

Basic Army Leadership

• An Army leader is anyone who by virtue of assumed role or assigned responsibility inspires and influences people to accomplish organizational goals

• Leadership is the process of influencing people by providing purpose, direction, and motivation while operating to accomplish the mission and improving the organization

What an Army Leader is

•A leader of character–Who lives the Army Values, expresses empathy, and embraces the Warrior Ethos

•A leader of presence–With military bearing, who’s physically fit, composed and confident, and resilient

•A leader of intellectual capacity–With mental agility, sound judgment, innovation, interpersonal tact, domain knowledge

Leads

• Leads Others• Extends influence • Leads by example• Communicates

Develops

• Creates Positive Environment

• Prepares Self• Develops Leaders

Achieves

• Gets Results

What an Army Leader does

Pizza Hut

Bank

• Uncompromising quality• Customer focus

Of

• Customer satisfaction• Recognition

Best pract

ise

• Belief in people • Team work

Harvested best practises adapted for my college• Standardize the committee selection process for the students for all the batches

• Use of Solar power:

since our college is situated in Mumbai ,there is required amount of sunlight, its better to set up solar panel at roof top, the sunlight can be used to produce electricity instead of using electricity produced by the govt. we can save and utilize the natural resources for other purposes

. Vermi Compost formation:

There is minimum 50 kgs of solid food waste is daily happening in our college .This can be used to make the compost and then after it can be used as fertilizer. This fertilizer saves Urea cost and its more eco friendly

Innovative best practises for the college• Digitalising the process : Most of the students are applying for leave, their

documents etc.. At the middle of course. They should provide Online request for taking documents from concerned departments. It reduces usage of paper and Tracking be easier.

• Inter disciplinary Choice based credit system: CBCS should be implemented .If it happens , PGDMM students can pursue Marketing or Finance subjects along with their core subjects. Similarly ,Other course students also pursue based on their interest. It increases the skills of the student. Which enhances the placement opportunity for the students globally. They will be more competitive in future.

• Combined grooming sessions for the students:

when the students join in the college grooming process be taken by the respective Student activity committee. GD’s and PI should be conduct to all the students combine manner. But not separately. It will improve their skills more.

Establishment of incubation centre:

Govt is planning to establish incubation centre in each and every university. If that facility available in our college there is more chance of increasing the start ups . The entrepreneurs will e drastically increase

Object-oriented: Both the college authorities and students should know their goals as well as goals of the college. Management should prepare the specific goals for the enhancement of college and should prepare specific steps for the completion.

Lessons learned……!!!!!!

Learned bench marking and it’s phases

An organisation is ‘known’ by the best practises as it follows.

An Organisation excel only if it respond to change

Learned of benefits of best practise for enhancing the organisation

Got to know the best practises resident by the Toyota, Pizza hut, Indian army and ants

Tried to find out best possible harvest and best innovative practises to be implement in our college

Explored new ideas which may be implemented in our college