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Managing a successful international partnership in Distance Education Dr. Stella Porto Master of Distance Education Graduate School of Management & Technology University of Maryland University College

Porto USDLA'2009 Presentation

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Presentation at USDLA about the Master of Distance Education international partnership. The lessons learned and the challenges of an international collaboration in higher-education.

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Page 1: Porto USDLA'2009 Presentation

Managing a successful international partnership in Distance Education

Dr. Stella Porto Master of Distance Education Graduate School of Management & Technology University of Maryland University College

Page 2: Porto USDLA'2009 Presentation

Overview

•  The partners   UMUC   Carl von Ossietzky University of Oldenburg

•  The MDE   Past   Present

•  Managing the partnership   Course development   Course delivery   Student support/services   Faculty support/services   Research

•  The Synergy •  Final remarks

Page 3: Porto USDLA'2009 Presentation

Master of Distance Education: partnership

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Online enrollment > 177,000

Head count > 86,000

Enrollment > 272,000

2nd largest state institution in the US

> 100 degree programs fully online

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Context and landscape Oldenburg

Page 8: Porto USDLA'2009 Presentation

Context and landscape Oldenburg

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Context and landscape Oldenburg

Page 10: Porto USDLA'2009 Presentation

Context and landscape Oldenburg

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Context and landscape Oldenburg

Page 12: Porto USDLA'2009 Presentation

Context and landscape Oldenburg

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The Master of Distance Education: Past

•  The creation of the program   Natural fit for UMUC: practical leadership in DE translated

into theoretical leadership   Historical accident: Two experts with a common project

funded by AT&T grant - “The Virtual Seminar”   Seminar delivered online for professional development in DE

Page 14: Porto USDLA'2009 Presentation

The Master of Distance Education: Past

•  Advantages of this historical ‘accident’…   Quick ‘time to market’   Trust among partners   Test bed with a network of experts   International dimension   Quality beyond regular graduate programs

  Visiting experts   Research   Faculty development

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The Master of Distance Education: Present

Page 16: Porto USDLA'2009 Presentation

The Master of Distance Education: Present - Mission

Faculty Support

Instruction Design & Support

Leaders & Managers

Higher Education

Media & technology

Corporate Training & Learning

Distance Education

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The Master of Distance Education: Focus

•  Core competencies   Managing the distance education system in a variety of settings   Planning, budgeting, development, delivery, and support of distance

education and distance training programs

•  Target Audience   Potential managers of the distance education enterprise in:

  Educational organizations   Corporate / Business   Government & Military   Non-profit and associations

•  Entirely online for part-time working adults •  International •  Collaborative

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The Master of Distance Education Present - Curriculum

Core

DE Foundations: systems view, technology, online teaching & learning, costing and student support

Technology

Leadership Instructional Design

Multimedia Globalization & Development

Advanced Technologies Internet Technologies

Teaching & Training

Instructional Design Library & Copyright

Assessment Multimedia

Distance Training Virtual K-12

Policy & Management

Leadership DE Systems

Library & Copyright Assessment DE Business

Globalization & Development

Capstone : E-portfolio & Research Project

Page 19: Porto USDLA'2009 Presentation

Managing Partnership: Course development

•  UMUC   DE Technologies   Training at a distance   DE in K-12   Library and copyright   Instructional design   Leadership   DE systems   Business in DE

•  Oldenburg   Foundations   Costing and Budgeting   Learner support   Multimedia in DE   Assessment   Globalization and

development

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•  Oldenburg   Foundations   Costing and Budgeting   Learner support   Multimedia in DE   Assessment   Globalization and

development

•  UMUC   DE Technologies   Training at a distance   DE in K-12   Library and copyright   Instructional design   Leadership   DE systems   Business in DE

Managing Partnership: Course development

Each partner is responsible for the development of its share of courses, and owns the decisions of staffing the course every time it offered

Page 21: Porto USDLA'2009 Presentation

Managing Partnership: Course delivery

Page 22: Porto USDLA'2009 Presentation

Managing Partnership: Course delivery

UMUC is the responsible partner for all of course delivery functions:

- IT infrastructure & support

-  Operational teaching & learning support (other than faculty staffing)

- Digital library & copyright support

Page 23: Porto USDLA'2009 Presentation

Managing Partnership: Student support

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Managing Partnership: Student support

UMUC is the responsible partner for all* of student support functions:

- Graduate advising

- Admissions, registering, financial aid…

- Applying for graduation, diplomas & certificates…

-  Self services through portal

Page 25: Porto USDLA'2009 Presentation

Managing Partnership: Faculty support

Page 26: Porto USDLA'2009 Presentation

Managing Partnership: Faculty support

UMUC is the responsible partner for all* of faculty support functions:

- Faculty services

- Faculty training

- Faculty assessment

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Managing Partnership: Research

The 13 volumes already developed will be soon available in e-book format.

Books are adopted as part of several courses.

Several edited with contributions with many experts in DE

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Synergy: International faculty & visiting experts

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•  Technological infrastructure •  Organizational support •  Leadership support •  Support and training

infrastructure

The Synergy

•  Research •  Historical involvement in

DE •  Network of experts

Communication Diversity

Recognition & Value in DE Quality

Autonomy Faculty development

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The Synergy: Community information

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The Synergy: Community knowledge

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The Synergy: Community building

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The Synergy: Faculty Sharing

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Final remarks: Challenges & opportunities & must do’s

•  Continuous communication •  Coordination of functions •  Recognition & effective use of cultural differences •  Managing and supporting faculty •  Effective use of resources •  Maintaining dependability and trust •  Shared decision making (accepting organizational limitations) •  Shared responsibility •  Shared values (student-centered mission) •  Continuous communication again

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Final remarks: Latest and future

•  Extension of the collaboration   Dual degrees   Oldenburg PhD option   Partnering with international programs in smaller scale

•  Potential greater internationalization of the student body   Bologna process

•  Greater interest in the partnership at the leadership level •  Community building efforts •  Student and graduate involvement

Page 36: Porto USDLA'2009 Presentation

Thank you…

Contact: [email protected]

Don’t forget the evaluation forms!