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Presentation to the Boston KM Forum. Describes how an understanding of networks dynamic and structure can help with the development of one's personal network.
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Personal Networksand
Knowledge Management
You Are Your Network
Patti Anklam Boston KM Forum October 21, 2009
Networks
Purpose
Structure
CStyle
Networks
Business
LearningIdea
Mission
Purpose
Family & Personal
Net Work
Structure
• Cluster
• Peripheral Specialist
• Structural Hole
Question
• Place
• Space
• Pace
• Style of interaction
An Element of Style: Locus
• Create, examine, and shape a network’s properties
• Steward the connections in the network
• Manage the network’s context
Net Work Net Work
Net Work• In corporations:
– High performers have better networks
– People with better networks stay in their jobs longer
– Network-savvy managers are more likely to be promoted
– People with higher social capital coordinate projectsmore effectively
Net Work and Work Performance
Knowledge Management1st Generation 2st Generation 3rd Generation
Explicit Tacit Emergent
Content Collaboration Connection
Artifacts Individuals The Network
Where These Networks Live, Now
Where these networks live, nowPersonal Networks
Play Work
• Global Professional Associations
• Face-to-Face Local Groups
• Mailing lists
• Online Communities
• Conferences
Learning Networks
Net WorkPersonal Net Work
• …and what you know about them
• …and what they know about you
• … and what you are learning, together
• … and how you work at that
IT’S WHO KNOWS YOU.
What is Goodness?
http://www.floodlightconsulting.com/wordpress/wp-content/uploads/2009/09/social-networking-what-is-it.jpg
Diversity
Reciprocity
CCultivation
Diversity•Culture•Hierarchy•Function•Geography•Expertise
AB
DG
KF
KSMK
NM
NS
PM
PP
RC
RR
SK
AB
AL
BG
DC
GP
MB
PM
SA
Assessing Diversity
Thinking about Diversity
Facebook applications
touchgraph
All that we send into the lives of others
…comes back into
All that we send into the lives of others
…comes back into our own
Reciprocity
Share with others as you would have them share with you.
Cultivation •Honor your tools
•Seed, Feed, and Weed•Light and sunshine•Cross-fertilize
Question
• What do you want to achieve?
• How will you connect?
• How will you contribute?
• How will you interact?
Purpose
Ways that social media can help you
create and sustain your personal
networks
Social Media Practices
Connecting, Linking
Be authentic (and consistent)
Pay attention to status updates
Follow wisely
Finding and making connections
• Research people
• Find connections
• Make yourself findable
• It’s all in the profile
Keeping track/affiliation
•Family, Friends, Colleagues intermixed
• Easy to look up “friends in common”
• Photos and videos engage
• Easy to acknowledge others
Keeping track/professional
• Status updates
• Reminders of who’s in your network
• Groups provide engagement
Twitter keeps me in touch with people who are friends of my ideas. I know about their projects and current obsessions; they know about mine. – Jay Rosen
• A vast network of ideas
• Follow who others follow
• Show people you’re listening
• Be in the flow
Tweetdeck filters and focuses hundreds of tweets
Learning, Sharing
Contribute
Seek to be worth knowing
Tag everything
• RSS feeds (Bloglines, Google Reader)
• Quick glance at what’s new
• Organized by themes
•
•
Reading Blogs
• The BRAND called you
• What interests you shows up
• You share ideas, perspectives
• Your blog is a shared experience
•
Writing Blogs
• My memory
• Who else is interested?
• My tags are part of the shared mind
Tagging
Personal Net Work Practices
http://quilting.about.com/od/picturesofquilts/ig/Alzheimer-s-Quilts/The-Ties-that-Bind.htm
Management
Weaving
CMaintenance
Managing• You can’t manage a network, you can only manage its context
• You can put yourself in the way of serendipity
• You can assess whether the network you have is the network you want to be
Weaving• Close triangles
• Know the net, knit the net
• Make introductions
Maintenance• Follow, acknowledge
• Meet your imaginary friends
• Take care of your network
Keeping in Touch
Net Work SummaryNetwork intentionally, authenticallySteward the networkEmbrace technology Develop your capacity for net workBe the network you want to be
Question
• http://www.pattianklam.com/
• http://www.twitter.com/panklam
• http://www.theappgap.com/
Thank you.