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Student attitudes & experience with online learning Do we really know what we think we know? (Check your assumptions at the door) University of Regina

Online student feedback-Lawlor & vanGinneken

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Online student feedback-Lawlor & vanGinneken

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Page 1: Online student feedback-Lawlor & vanGinneken

Student attitudes & experience with online learning

Do we really know what we think we know?

(Check your assumptions at the door)

University of Regina

Page 2: Online student feedback-Lawlor & vanGinneken

In A Nutshell - Who We Are

Page 3: Online student feedback-Lawlor & vanGinneken

Look At Us! Growth

Year 2004 2014

Enrollment 547 4362

Courses 22 112

Page 4: Online student feedback-Lawlor & vanGinneken

Our Research

Page 5: Online student feedback-Lawlor & vanGinneken

What was your experience taking an online course?

Our Big Underlying Question:

Page 6: Online student feedback-Lawlor & vanGinneken

Focus of Discussion:

1. Demographics -- how are we doing overall?

2. Mobile devices3. Expectations4. Major assessments5. Motivation to learn6. Why choose online?7. Learning preferences

Page 7: Online student feedback-Lawlor & vanGinneken

1. Demographics: Gender

81%

17%

0%2%

FemaleMaleGender Queer

Page 8: Online student feedback-Lawlor & vanGinneken

1. Demographics: Age

48%

19%

13%

9%

11%

1%

18-2425-3132-3839-45Over 45Undisclosed

Page 9: Online student feedback-Lawlor & vanGinneken

1. Demographics: Location

22%

17%

54%

8%

Location

Rural AreaUrban Area (not Regina)ReginaOther

Page 10: Online student feedback-Lawlor & vanGinneken

1. Demographics: Online Courses Taken

36%

18%

19%

26%

1%

1234 or moreUnspecified

Page 11: Online student feedback-Lawlor & vanGinneken

Did you know you were taking an online course?

6% did not know

Page 12: Online student feedback-Lawlor & vanGinneken

Do you prefer spring/summer, fall or winter?-- 50% said it doesn’t matter

Page 13: Online student feedback-Lawlor & vanGinneken

Least preferred:

-- 6% prefer summer

MORE COURSES OFFERED IN SUMMERFaculties do not want online competing with face to face

Page 14: Online student feedback-Lawlor & vanGinneken

What was your experience taking an online course?

Our Big Underlying Question:

Page 15: Online student feedback-Lawlor & vanGinneken

66% of students never travelled to our website for information

Failing website

Page 16: Online student feedback-Lawlor & vanGinneken

87% were satisfied or somewhat satisfied

Satisfied

Somewhat satisfied

Somewhat dissatisfiedc

Dissatisfied

54%

33%

7%

6%

Page 17: Online student feedback-Lawlor & vanGinneken

Your experience with online instructors has been...

How Are We Doing?

Page 18: Online student feedback-Lawlor & vanGinneken

...online instructor has been...

available to answer questions within 24 hours

approachable and offers multiple ways to connect

respond but timing could be better (within 48)

frustrating and always late with responses (after 48)

instructor did not engage in my online course at all

I feel uncomfortable asking questions, so I don’t ask

54%

45%

26%

12%

9%

7%

Page 19: Online student feedback-Lawlor & vanGinneken

How important is an engaged instructor or TA to you?

How Are We Doing?

Page 20: Online student feedback-Lawlor & vanGinneken

...engaged instructor has been...

Very important

Important

Somewhat important

Not important

No answer: 1%

64%

25%

6%

4%

Page 21: Online student feedback-Lawlor & vanGinneken

Overall, was your instructor proficient in UR Courses?

How Are We Doing?

Page 22: Online student feedback-Lawlor & vanGinneken

Instructor proficient in URCourses

Excellent

Good

Fair

Poor

No answer: 1%

43%

43%

11%

3%

Page 23: Online student feedback-Lawlor & vanGinneken

Do you actively seek out fully online courses?

How Are We Doing?

Page 24: Online student feedback-Lawlor & vanGinneken

Actively seek fully online courses

All the time

Sometimes

Never

No answer: 1%

24%

52%

23%

Page 25: Online student feedback-Lawlor & vanGinneken

2. Mobile Devices…

What mobile devices are students using?

Page 26: Online student feedback-Lawlor & vanGinneken

Mobile Devices

Andro

id P

hone

Andro

id T

able

t

iPho

neiP

ad

Black

berry

Win

dows Ph

one

Win

dows Ta

blet

0%

10%

20%

30%

40%

50%

60%

Page 27: Online student feedback-Lawlor & vanGinneken

What Are Students Using Their Device For?

EmailReading Discussion Forums

Posting to DiscussionsAccessing Readings

Reading Course ContentAccessing PDF Documents

Accessing PowerPointVideos

Submitting AssignmentsCompleting Quizzes

0% 20% 40% 60% 80%

Page 28: Online student feedback-Lawlor & vanGinneken

What is our LMS Mobile NOT Effective at Doing?

Submitting AssignmentsCompleting Quizzes

Accessing PowerPointAccessing Videos

Accessing PDF DocumentsPosting to Discussions

Reading Course ContentAccessing Readings

Reading Discussion ForumsEmail

0% 5% 10%

15%

20%

25%

30%

35%

40%

45%

50%

What is UR Courses Mobile NOT Effective at doing?

Page 29: Online student feedback-Lawlor & vanGinneken

3. Expectations

What percentage of students thought that online would be easier than face to face?

Page 30: Online student feedback-Lawlor & vanGinneken

3. Expectations

12% thought online would be easier

Page 31: Online student feedback-Lawlor & vanGinneken

3. Expectations

What percentage of students thought online would be harder than face-to-face?

Page 32: Online student feedback-Lawlor & vanGinneken

3. Expectations

18% thought online would be harder

Page 33: Online student feedback-Lawlor & vanGinneken

29% thought it would be self-paced What is UR Courses Mobile NOT Effective at doing?

12%

18%

9%30%11%

4%

11%2% 4%

Harder than a face-to-face course

A course with defined start and end dates

Self-paced - a course where you can start and finish when you want

Personalized learning with oppor-tunities to choose what you will do with little or no interaction with others

Fully interactive and collaborative (i.e. with student-to-student inter-action and instructor-to-student in-teraction)

A course that follows a weekly schedule

Other: Please specify

no answer

Page 34: Online student feedback-Lawlor & vanGinneken

4. Major Assessments

What is your preference for major assessment in an online course?

Page 35: Online student feedback-Lawlor & vanGinneken

58% selected: “In lieu of a final exam, a combination of quizzes and assignments.”

Page 36: Online student feedback-Lawlor & vanGinneken

Responses

Several graded quizzesOne final examIn lieu of a final exam a combination of quizzes and assignments

Major individual projectTerm paperTeam presentation

48%15%

58%

27%36%

4%

Page 37: Online student feedback-Lawlor & vanGinneken

LCT: Putting the Research in Learning into Practice

“We must find ways to get ourstudents to use and practice overtime the new course material that we ask them to learn. Traditionalmethods of letting students listenpassively to lectures and then use

ashort burst of intensive study tocram for a test ...does not result instudents forming new neuralnetworks” (p. 19).

Terry Doyle (2012)

Page 38: Online student feedback-Lawlor & vanGinneken

LCT: Putting the Research in Learning into Practice

“By definition, a teaching approachthat allows for cramming fails tomeet the definition of learning.

Cramming results in a hollow victory for students. They often earn a passing grade but they are unable to recall or use most of the information even a week later” (Bjor, 1994; Ebbinghaus,

1913) (p. 20).

Terry Doyle (2012)

Page 39: Online student feedback-Lawlor & vanGinneken

CURRENCY?

Page 40: Online student feedback-Lawlor & vanGinneken

5. Motivation to learn

What motivates you to learn?

Page 41: Online student feedback-Lawlor & vanGinneken

What motivates you to learn (check all that apply

GradesApply knowledge to real world

Choice of assignmentsTimely feedbackParticipation by instructorEngaging with other students

66%

74%42%

46%37%

28%

Page 42: Online student feedback-Lawlor & vanGinneken

5. Motivation to learn

Do you find participation in mandatory discussion forums a valuable way to learn?

Page 43: Online student feedback-Lawlor & vanGinneken

Did you find participation in discussion forums a valuable way to learn?

Extremely valuablea

ValuableSomewhat valuable

Not valuable

14%

30%33%

21%

Page 44: Online student feedback-Lawlor & vanGinneken

5. Motivation to learn

Do you find participation in quizzes a valuable way to learn?

Page 45: Online student feedback-Lawlor & vanGinneken

Extremely valuablea

ValuableSomewhat valuable

Not valuable

8%

34%38%

17%

Do you find participation in quizzes a valuable way to learn?

Page 46: Online student feedback-Lawlor & vanGinneken

6. Why Choose Online?

Why did you choose to take a course online?

Page 47: Online student feedback-Lawlor & vanGinneken

6. Why did you choose Online?

75% selected: “Flexibility of location and time.”

Page 48: Online student feedback-Lawlor & vanGinneken

7. Learning Preferences

If you could choose how to best learn course material, what methods would you choose? (check all that apply)

Page 49: Online student feedback-Lawlor & vanGinneken

… what methods would you choose?

Videosa

Downloadable text (i.e. PDF)Powerpoint (text only)Powerpoint (with audio)Online conversations Text within URCoursesAudio filesLive real-time chats

65%60%

43%43%

26%

23%21%

21%