Oie who we are what we do how we can help

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Board of Trustees & Cabinet Retreat

Who We Are, What We Do, and How We Can Help YouInstitutional Effectiveness at Ball State University


Who We AreGreat universities do not happen by accident. They exist as a result of careful planning and decision making. Effective decision making does not result from anecdote or conjecture. It results from solid evidence. The Office of Institutional Effectiveness (OIE) supports Ball State Universitys Centennial Commitment vision, priorities, and initiatives by facilitating the collection, analysis, and interpretation of institutional data and the provision of information to support planning and decision making. OIE offers a broad array of decision support services to all units of the University and to external bodies as necessary.

Who We AreOur vision is to be recognized within the Ball State community as the destination of first resort for decision support information and to be recognized among our professional peers as among the finest such offices in the nation. Our core values include service, professionalism, and innovation.

Who We AreBall State created the Office of Academic Assessment in 1987, the Office of Institutional Research in 1990, and combined these operations into the Office of Academic Assessment and Institutional Research in 1998. Staffing changes and the need for a more comprehensive set of services led to the office being reorganized and renamed the Office of Institutional Effectiveness in 2011-2012.

Who We Are (2015-2016)Christopher Childs..Institutional Research Information Management Specialist Karen M. Hansen-Morgan .Communications SpecialistDr. William Knight...Assistant Provost for Institutional EffectivenessMatt LaFlash .. Institutional Effectiveness AnalystIrah Modry-Caron..Associate Director for Data Management, Analysis, and ReportingBrittany Moon....Administrative CoordinatorBrian Pickerill.Assistant Director for Institutional EffectivenessDr. Wen QiAssistant Director for Institutional EffectivenessElena Yatskovskaya ..................Assistant Director for Institutional Effectiveness

Who We Are (2015-2016)

Graduate InternsZachary Cole (Fall 2015)Kristine David (Summer 2015)Brendan Dugan (Fall 2015)Cole Heady (Spring 2016)Michael Light (Fall 2015)Melanie Mabrey (Fall 2015)Jordan Meyer (Fall 2015)Kyle Olson (Spring 2016)Amanda Thorpe (Spring 2016)Oscar Vazquez (Fall 2015)Student EmployeesRyan LaFlashLynsey Martin

Who We Are (2015-2016)Dr. William KnightAst. Provost for Inst. Eff.office leadershipassessment leadership and supportstrategic planning supportsupport for accreditation and unit reviewleadership of and instruction for IR certificate program

Who We Are (2015-2016)Irah Modry-CaronAssociate Director for Data Management, Analysis and Reportingexternal reports such as IPEDS, CHEDSS, multiple faculty salary surveyscomplex internal reportsworking with others outside the office to establish and advance our business intelligence capabilitydirect supervisor of IR Info. Mgt. Spec.many ad hoc projects

Who We Are (2015-2016)Brian PickerillAst. Dir. for Inst. Eff.Qualtrics brand admin.administers Senior and Alumni Surveysadministers chair and dean feedback surveysdesigns, administers, analyzes, and reports dozens of surveys for various BSU clients

Who We Are (2015-2016)Dr. Wen QiAst. Dir. for Inst. Eff.Skyfactor (Mapworks) managerdesigns, administers, analyzes, and reports various surveysliaison to Division of Student Affairs

Who We Are (2015-2016)Elena YatskovskayaAst. Dir. for Inst. Eff.Digital Measures Activity Insight (online faculty activity database) managerNational Study of Instructional Costs and Productivity (Delaware Study)faculty FTE reportingexternal surveys


Who We Are (2015-2016)Chris ChildsI.R. Info. Mgt. Spec.numerous University, college, dept. reportsfact booksCommon Data Setresponse to numerous ad hoc requestswork with IR certificate interns

Who We Are (2015-2016)Matt LaFlashInst. Eff. Analystreporting and analytic support forGraduate SchoolOnline and Distance Ed.International Programs

Who We Are (2015-2016)Karen Hansen-MorganCommunications Spec.University and college fact bookseditor for reports, presentations, etc.OIE web site managerIE Insights and Assessment Insights newsletters

Who We Are (2015-2016)Brittany MoonAdmin. Coordinatorclerical supporttest administrationintern supervisorweb site updates

What do we do? How can we help?Reporting, Analytics, and Data ManagementUniversity and college fact booksUniversity, college, department reports (majors, degrees, credit hours, class enrollments, class sizes)predictive analytic studies (retention and graduation rates, time-to-degree)support for student success initiatives (Skyfactor [MAP-Works], National Student Clearinghouse Student Tracker, Student Achievement Measures Project, Consortium for Student Retention Data Exchange)

What do we do? How can we help?

Reporting, Analytics, and Data Management faculty activities and success (FTE load reporting process; National Study of Instructional Costs and Productivity [Delaware Study]; Digital Measures Activity Insight online faculty activity database; analyses of faculty retention, promotion, and tenure rates; salary analysis; and numerous surveys, interviews, and focus groups)strengthen decision support for initiatives to increase enrollment in graduate, international, and online education

What do we do? How can we help?

Reporting, Analytics, and Data Management leadership and support to the Universitys Data Management Committee and Data Management Policytimely and accurate responses for mandated external reporting (e.g., U.S. Department of Education, ICHE, Higher Learning Commission) and voluntary college guidebook agency reportingprovide timely, accurate, and useful responses to numerous internal and external ad hoc information and data requests (e.g., requests from all University constituencies, external requests via Governmental Relations and Strategic Communications)

What do we do? How can we help?

Reporting, Analytics, and Data Management design, administration, analysis, and reporting of online surveys and consultation concerning surveys for OIE ongoing projects and in response to requests from constituencies throughout the Universityprovide authorized University clients, particularly the academic leadership, with access to robust, accurate, and useful student information in an online, dynamic, self-service reporting environment

What do we do? How can we help?

Assessment of Student Learningleadership of University Assessment Committeeannual Assessment ForumAssessment Insights newsletterworkshops, workbook, presentationsfaculty summer assessment grantsadministration and funding of Major Field Test and other examsUniversity surveys (National Survey of Student Engagement, Senior Survey, Alumni Survey)University Core Curriculum assessment

What do we do? How can we help?Institutional Research Graduate Certificateoffered since 2005, 81 graduates as of July 2015interdisciplinary program (students are also masters students in Psychology, Sociology, Business, Technology, masters or doctoral students in Education)Institutional Research class and internship in OIEclass and internship include hands-on real projects with University clients

What do we do? How can we help?

Support for Strategic Planning ActivitiesCentennial Commitment metricsSupport for Accreditation, Academic Unit ReviewHigher Learning Commission annual reports, evidence file for assurance review, support for quality initiative proposal in Open Pathways modelsupport for program accreditationcoordinate unit review scheduleinformation support for unit review self-studies

How To Contact OIE

effective@bsu.eduhttp://cms.bsu.edu/About/AdministrativeOffices/Effectiveness.aspx http://bsuoir.us2.qualtrics.com/SE/?SID=SV_0ceSXyofTfTLbCI (data request form)765-285-5974200 West QuadIE Insights newsletter at: http://cms.bsu.edu/About/AdministrativeOffices/Effectiveness/ IEINsightsNewsletter.aspx