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In the ‘Principles of Marketing’ class, I have learned all the basic concepts in marketing. The main focus of the course concerns how markets develop and operate in our modern society. I have learned such things as the notion of market segmentation, the classification of goods and services, and the various functions, institutions and channels of the basic market. As one of the assignments for this course, I were ask to do a marketing plan for Nan Province, one of the province in Northern region of Thailand. My group and I came up with the objective that we will make Nan one of the most well known provinces in Thailand, where tourists can experience the true traditional culture and the enriched nature. We also have to come up with the SWOT analysis, external environmental analysis, market positioning analysis, and promotional strategy.
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Welcome to ..
“NAN Fair”19 November 2008
Where Beautiful Nature and Rich Culture Meet
Agenda
Rationale
Background
SWOT Analysis
External Environmental Analysis
Market Positioning Analysis
Promotional Strategy
Conclusion
Rationale
• Nan is one of the most traditional provinces in Thailand
• With its own tradition and culture, Nan has its own uniqueness as well as a distinctive characteristic
• Now under consideration for the World Heritage status
Our Goal
To make Nan one of the most well known provinces in Thailand, where tourists can experience the true
traditional culture and the enriched nature
BackgroundBackground
Background• Many remarkable main temples and other interesting cultural and historical sites
• Very mountainous and sparsely populated
• Famous for its diverse population and traditional Lanna-Thai culture
Background
• Locating 668 kilometers away from the capital
• Covers an area of 11,472,076 square kilometers, 2.23% of Thailand
• 85% mountainous lands and 15% flat lands
• Types of land:
Mountainous/Forest Areas 47.94% Decaying/Old Forest Areas 39.24% Agricultural Areas 12.22% Residential/Other 0.60%
Geographic
Background• Neighbor provinces and countries
bordering the Nan province:North and East: LaosWest: Prae, Payao, and Chiang RaiSouthPrae and Uttaradit • The province is subdivided in 15
districts (Amphoe)• Nan River, four main rivers that
make up the Chao Phraya River • Fertile nature and flourished
surroundings • Very clean and fresh air
Background• Nan has a population of 477,381 • 240,800 are male and 236,581 are
female • Most of the people of Nan descend
from the Lan Changs (Laotians). • 10.5% of Nan population belongs to the
hill tribes in which the people still retain highly interesting customs and traditions.
• 85% of the population has an agricultural occupation
• Common language is Northern Thai and local language
Demographics
Background
Local products:
Other information
* Woven Materials - the most famous pattern is the Lai Nam Lai * Silverware, woodcarving and hill tribe handicraft * Musical instruments - saloh, sueng* Som Si Thong - golden oranges
Common tourist attractions:* The Nan National Museum * Nong Bua Temple * Doi Phu Ka National Park * Mae Charim National Park
Background
• Nan Boat Races
• Wai Phrathat Festival
• Tan Kuai Salak, Hae Khua Tan or Khrua Than Festival
Festivals:
Backgroundออเดิ�ร์�ฟเมือง Muang hor d’ oeuvre
ผั�กต้�มื >> boiled vegetablesแคบหมื� >> deep fried pork skinไส้�อ��ว >> northern sausageแหนมื >> sour porkน���หร์�กหน��มื >> green chili pasteน���หร์�กอ�อง >> tomato and pork paste
อ�ห�ร์ค�ว Foodแกงแคไก� >> chickenc kae curryแกงฮั�งเลหมื� >> pork hunglae curryล�บเมือง >> spicy minced meat salad (northern style)ต้��ขน�น >> spicy jackfruit saladข��วเหน#ยว >> sticky rice
อ�ห�ร์หว�น Dessert
ข��วแต้%นน���แต้งโมื >> rice cracker topped with watermelon jamข��วแต้%นหมื�หยอง >> rice cracker topped with dried shredded porkข��ซอยต้�ดิ >> sweet northern noodle
Foods:
SWOT Analysis
TS W O
SWOT Analysis
SWOT Analysis
Internal capabilities that may help a province reach its objective
Internal limitation that mayInterfere with a province’s
Ability to achieve itsobjective
External factors that theprovince many be able toexploit to its advantage
Current and emergingexternal factors that maychallenge the province’s
performance
-+
TS W O
SWOT Analysis
• Have many perfect natural resources and forests • Remarkable local traditional practice which is the identity of Lanna culture• Interesting culture, mix many tribes + Thai + Lanna + Lao• Whitewater rafting and other activities• Have connection routes to the foreign countries; Laos, Southern China, and Vietnam• The highest rate of collaborate from people to develop the province, while preserving their valuable traditions passed along from the ancestors
TS W O
SWOT Analysis
• Inconvenience transportation routes; most of the land is mountainous landscape• Far from Bangkok• Lack in development and organization especially in comfortable shelter for tourists• People have problem of poverty• High rate of immigration to the capital city• Limitation of government support
SWOT Analysis
TS W O• Nan is nominated to be the heritage site of the world by UNESCO• Green movement of the society booming of ecotourism• Some tourists are fear of the Tsunami which once devastated the Andaman coast of Thailand, so they try to avoid beaches• Keep the traditional culture whereas other famous provinces in the Northern part of Thailand such as Chiang Mai and Maehongsorn are now more commercialilzed• Office of tourism << home stay and keep things in order + reserve• More organizational support on tourism higher quality of shelters attracts more tourists
SWOT Analysis
TS W O
• Problem of cutting and burning the forests• “Double-standard” in the services, Thais turn their back on Thai tourism• Widespread of drug along the border of Laos•Economic recession all over the world• Strengthening of Baht value makes Thai tourists choose to travel abroad more• Unsettled political conflict some want to stay at home for their safety and some travel to Bangkok to join the protests
External Environmental Analysis
Marketing Environmental Analysis
Introducing Nan will entail other actors and forces outside marketing affecting the ability to build a successful relationship with the target customers
External Environmental Analysis
Marketing Environmental Analysis
Demographic:
decreasing working age of the population
increasing seniors high purchasing power of B
aby Boom generations less time for families and fri
ends
External Environmental Analysis
Marketing Environmental Analysis
Economic: the Great Economic Depression
in global economic value marketing
strengthening of Baht value
External Environmental Analysis
Marketing Environmental Analysis
Technological:
the abilities of the Internet to gain information and do transactions
better and cheaper means of transportation
media impact on people
External Environmental Analysis
Marketing Environmental Analysis
Political:
international >> increasing oil price domestic >> unrested political conflict
between the UDD and the PAD
External Environmental Analysis
Marketing Environmental Analysis
Social and Cultural: cultural shift towards green t
hink and action
External Environmental Analysis
Nature:
increased pollution
tsunami
bird flu (SARS)
Segmentation, Targeting, and Positioning
Market Segmentation
Evaluating Market Segments
Target Marketing
Positioning for Competitive Advantage
• Psychographic Segmentation
– Lifestyle
* activities
* interests
* opinions
Market SegmentationSTP
Market Segmentation
>> Thai people who like to travel abroad
>> Thai people who like to travel in their own country
• Those who like to go to the beach
• Those who like to go to the mountains
• Those who like to go to the cultural and historical attractions
STP
Evaluating Market Segments
Segment Size and GrowthMedium Size but potential growth
Structural AttractivenessAggressive Competitors
Company Objective and Resources
We offer distinctive value and can gain advantages over competitors
STP
Target Marketing
Targeted Customer
Thai mountainous and cultural tourism preference lifestyle
STP
>> Any age of any gender>> Middle to high income>> Any region in Thailand>> Open, outgoing, friendly, adventurous, culturally, historically and environmentally appreciative personalities
Positioning Unique Selling Proposition STP
>> enriched culture and exquisite nature
“province of true mixture of rich traditional culture and the
blessing nature”
Positioning for Competitive Advantages
>> Traditional Lanna-Thai
>> Untouched nature
>> Preserved hill tribe cultures
>> Simple lifestyle
>> Peaceful atmosphere
>> Good climate - fresh air
STP
Promotional Strategy (IMC)
IMC Strategy - “emphasizing on the image of Nan, which is its traditional culture and remarkable natural sites.”
>> we must deliver a clear, consistent and compelling message in all tools
“Explore Nan, where beautiful nature and rich culture meet”
Slogan
>> reflect our positioning>> eye catching>> easy to remember
Media channel Strategy>> aimed to a specific group of
audience
>> limit the media exposure of the province in order to preserve the province’s positioning as much as possible
Websites http://thai.tourismthailand.org/
http://www.gothailand.com/
Magazines Anywhere Magazine
Nature Explorer
Television Channels/programs
Destination Thailand
Backpacker
The Amazing Race
The Amazing Race Asia
Outdoor supply shops The North Face
Oakley
Advertising
>> a picture tells a thousand words
Print ad:
AdvertisingBrochure + checklist of Nan must-sees sites
>> offers both pictures and more detailed information available in travel agencies, PR events, as well as local facilities
Commercial ad:
Advertising
>> place during commercial breaks of traveling TV programs
Public relation and Sales promotion
• Queen Sirikit Centre • Explore Nan Event, at the TOT conventional fair• SMS Advertising Strategy• Ecological Communication Strategies – Tree
Nation Project
Explore Nan Event, at the TOT conventional fair
Objectives:• Encourage the production and sales of agricultural products as
well as local products (OTOP).• Promote and preserve local cultures and traditional practices of
various hill tribes.• Promote tourism in Nan
Activities:• Appearance of Miss Nan• Games/activities booths• OTOP and other local product shops• Performances from local hill tribes• Nan Fashion Show
SMS Advertising Strategy>> sending text messages to target potential customers, informing, as well as persuading them, to come to the event
>> directly send our ad to our target consumers
>> to create awareness of the event and persuade the target customer to come and participate
Ecological Communication Strategies
Tree-Nation Project:
Ecological Communication Strategies
Key Benefits: • Positive branding & eco-Marketing opportunities. • Environmental improvement in the area• Differentiate from the competition-innovative strategy
Conclusion
the most well-known province for the beauty of nature and enriched culture in the North of Thailand
many provinces which have the same selling points are more commercialized
Nan is well-preserved perfect combination of traditions and
environment