MN Health IT Program

Normandale Community College

Tracy Mastel – Program Coordinator Patti Hanson – Instructor

Trish Gonzales - Instructor

Normandale Community College

WHO ARE WE? 3rd largest out of 32 state colleges and universities

Member college of the Midwest HIT CC Consortium

VISION STATEMENT: “Normandale Community College will be a recognized

leader in academic excellence, student support and Community and Workforce Development”.

CLIENTELE:

15,000 credit/degree seeking 7,000 non-credit workforce training

• Why? – Why Health IT?

• What? – MNHIT Program

• Who? – MNHIT Students

• Where? – Job Market

• How? – Process for admission

• When? – Timelines/Dates

Overview

• ARRA & HITECH • American Recovery & Reinvestment Act • Health Information Technology for Economic & Clinical

Health • ONC – Office of the National Coordinator for Health IT

• CMS • Centers for Medicare & Medicaid Services

• PP “ACA” • Patient Protection & Affordable Care Act

Why? Policy Reform & Mandates

Why Workforce Training?

• EHR utilization for all Americans by 2014

• Beyond the EHR

• Create a skilled workforce to

– support the adoption of EHRs

– exchange of health information

– redesign of workflows

– improve patient care

MnHIT Training Program

• 6-months intensive workforce training program

• Non-degree certificate program (CEUs/contact hours)

• Online learning environments and simulation labs

• 20-30 hours per week learning/training

• 2 Work Roles (roles defined later)

• CareerHITracTM Program

MnHIT Training Program • Developed based upon industry needs and

with an industry advisory committee

• Includes “wrap services” to ensure success (Workplace Success Skills, CareerHITracTM, Practicums)

• Ongoing partnership with, private and public health care community, staffing firms, vendors, REC’s, academic institutions…

National Curriculum Developed by:

• Oregon Health & Science University (National Training & Dissemination Center)

• University of Alabama at Birmingham

• Johns Hopkins University

• Columbia University

• Duke University

MnHIT Training Program

CORE TRAINING

AREA

Virtual Group Work

Time Management

Decision-Making

Problem-Solving

Healthcare in the U.S.

Culture of Healthcare

Medical Terminology

Introduction to Online Learning

(D2L)

1

2

3

4

5

1

2

3

Critical Thinking

4

5

Introduction to Computer Science

Health Management Information Systems

Healthcare Technology Specialist

• Healthcare Workflow, Process Analysis & Redesign

• Project Management • Planning, Management & Leadership

for Health IT

• Quality Improvement

• Usability & Human Factors

• Working in Teams

• Working with Health IT Systems (Lab)

• Configuring EHRs (Lab)

• Healthcare Workflow, Process Analysis & Redesign

• Installation & Maintenance of Health IT Systems (Lab)

• Network & Health Information Exchange

• Usability & Human Factors

• Vendor Specific Systems

• Working with Health IT Systems (Lab)

MN Health IT Professional

FUNDAMENTALS OF HEALTH IT

Clinical Systems

Specialist

Exams and Testing

CareerHITrac™

• Uniquely designed for the MnHIT scholars to support them as they move from “Training” to “Career Advancement”.

• No extra fee

CareerHITrac™

• Workplace skills training

• Career guidance, resources, tools and training

• Informational interviews with industry partners, resume review

• Employment/job analysis, job postings

• Referral connections with prospective employers

• Practicum experiences with health care providers, vendors, consultants, etc. (as available)

CareerHITrac™

MnHIT Commencement*

& Employer Connection

*Program events may change from year to year.

Real Talk Webinars

• HOT TOPICS in Health IT – Patient Lifecycle

– Health IT in the Continuum of Care

– Meaningful Use

– ICD-10

– IT Portfolio of a Care Delivery Organization

– Health IT in Patient Centered Medical Homes

– Health Information Exchange

Student and Alumni Newsletters

Program Recognition

Exemplary Program Award

• Award by the Minnesota Council for Continuing Education and Customized Training “MnCCECT”

Students

Students

D2L-Desire2Learn

MnHIT Student Demographics

AVERAGE AGE

Year 1: 50

Year 2: 47

Year 3: 45

MnHIT Student Demographics

EDUCATION

Year 1:

• Masters = 38

• Bachelors = 88

Year 2:

• Masters = 19

• Bachelors = 80

Year 3:

• Masters = 15

• Bachelors = 97

Employment

Before MNHIT Program After MNHIT Program

52%

85%

48%

15%

Employed Unemployed

TITLES

Accounts Receivables Adjunct Faculty

Analyst/Database

Application Developer Sr. Assistant Administrator of Information Systems Assistant Clinical Applications Coordinator Associate Contract Specialist, Information Systems Billing/ Reporting

Biotechnician/Group Leader Business Analyst Business Development/Community Relations Business Systems Analyst Clinic Administrator Clinic Outreach Specialist--Patient Access Clinic RN

Clinical Analyst II Clinical Design Program Manager Clinical Nurse Intake

Clinical Systems Support Analyst Dental Hygienist Dentist Development Assistant Director HIE Market Development Director of Sales Engineering

Director, Health Economics Doctor of Chiropractic

EHR Specialist EHR Specialist EHR Trainer EHR/QI Support EMR Support/Implementation

ER Technician

Field Representative

Field Services Engineer Geriatric Social Work / Care

Health Information Analyst HIM Technician

HIM Indexer Health Information Manager Health Unit Coordinator Healthcare Research Analyst

Helpdesk Coordinator HIM Manager Home Health Aide and Personal Assistant HRIS Business Analyst Human Resources Consultant Image and QA Support Coordinator Independent Epic Consultant Independent Business Owner Information Technology Specialist Instructional Designer Inventory/Purchasing

IS Application Support Specialist IS Specialist IT Consultant IT Director IT Field Support (Help Desk) IT Manager Lab Manager Labor Relations Board Coordinator Laboratory Manager Lead Installer Manager Consultant Manager Health Care

Manager-Pharmacy Tech

Manager-Respiratory Care Services Meaningful Use Implementation Trainer Meaningful Use Specialist Medical Assistant Medical Records Clerk

Medical Records Coordinator Medical Secretary

Medical Technologist Mental Health Counselor Network Engineer Nurse Informaticist Office Medical Assistant Patient Care Advocate

Patient Information Supervisor PC Installer PC Technician

PCA Intake Coordinator Pharmacy Services Analyst Physical Therapist Principal IT Developer Principal Systems Administrator Principal Systems Engineer Product Builder

Program Coordinator Project Manager Public Health Nurse

Public Service Assistant Quality Control Quality Assurance Specialist Radiation Therapist Registered Dental Hygienist Registered Dietitian/Health Coach

Registered Nurse

Rehabilitation Consultant Replenishment Associate

Research RN

Residential Coordinator Residential Counselor Respiratory Therapist Revenue Cycle Management Senior Business Analyst Senior Clinical Director Senior Content Support Analysis Senior Database Administrator Senior Programmer Analyst Senior QA Specialist Senior Technical Analyst Senior IT Specialist Service Desk Lead

Service Technician

Small Practice Specialist Software Support Analyst Software Tester Solution Engineer Specialist Policies and Procedures Subject Matter Expert Support Services Supervisor System Analyst Systems Administrator Systems Engineer Systems Integration Analyst Technical Analyst Technical Manager Technical Project Manager Technical Publications Technical Specialist Technical Support Specialist Training/Implementation Manager Web Design and Content Writing

7 Medical Systems Adecco Staffing

Allianz Life

Allina Health

Becker Schools Benedictine Health System

Blue Cross Blue Shield

BlueCross BlueShield of MN

Boynton Health Service

Children's Hospital Contemporary Services Corporation

CUHCC University of MN

Dakota County Government Dermatology Consultants, PA

Douglas County Hospital Epic charter Schools Evan Newton & Associates Experis Fairview

Frontier Communications Goodwiil-Easter Seals Greenway Medical Systems HealthBPM

HealthPartners Hennepin County

Hutchinson Medical Center ICF International Independent Contractor ITR Group, Inc. Keystone Computer Solutions LakeWood Health Center Life Link III Marketsource

Mayo Clinic Health System

McKesson - Medical/Surgical Meritain Health

Metro Dentalcare Eden Prairie

Mighty Oak Technology Inc. Mille Lacs Band of Ojibwe

Minnesota Sex Offender Program

MN Department of Veterans Affairs MN DHS

Neighborhood Involvement Program

North Memorial Health Care

Olmsted Medical Center Open Minds OptumInsight Orono Community Education

Orthopaedic Associates of Duluth

Owatonna Hospital Pace Analytic

Park Dental Pathway Health Services Plato Learning

Prime Therapeutics Pulse Systems Regions Hospital SafeNet Consulting

Sawtooth Mountain Clinic, Inc. Siemens Slingshot Healthcare Informatics Sogeti Sorna

State of Minnesota

Suburban Imaging

TEK SYSTEMS

Teletech

UCare

United Healthcare

UnitedHealth Group

University of Minnesota

Visionary Integration Professionals Volunteers of America

EMPLOYERS

Workforce “Hot Commodities”

• Thinkers • Connect the Dots People • Translators • Thirsty for knowledge/learning • Problem solvers

Industry Challenges

Confusion and lack of resources

Workforce “Hot Commodities”

• Flexible • Bridge jobs • Mobile and willing to travel • Jobs “Outside the Bedpan”

• Technical Savvy • Great Soft Skills

Workforce “Hot Commodities”

• Specialists • Work flow Analysts • Clinical Analyst • Data Strategists • Business Intelligence • Meaningful Use • ICD10 • Privacy & Security • Project Management • Revenue Cycle • Ahead of the curve

HL7 Guru

• Secondary Market

– Vendors

– Staffing Agencies

– Consultancy Firms

– Smaller Organizations

• Internal Transition/Laddering

• Organization Hopscotch (thievery)

Employment

Admission to Program

• Recommended associate’s degree or 4 years transferrable experience to be successful in program

Schedule • Applications Open NOW www.mnhealthit.com

• Notification within approximately 2 weeks

• 3 Cohorts – 24 weeks of instruction: September 23, 2013 – March 21, 2014* November 18, 2013 – May 16, 2014* January 13, 2014 – June 27, 2014

*break 12/22/13 – 1/4/14

• Fee: $2,000*

*Additional $50 technology fee applies to HTS track.

Apply Now! www.MNHealthIT.com

Additional Dates

• All student gathering – start of cohort

• Success Day – near the end of program

• Employer Connection – end of program

THANK YOU!

www.MNHealthIT.com ncal@normandale.edu

952-358-8035