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FORMEDIA Congress Utrecht Opening Plenary Miles Stevenson Director of Development The University of Sheffield, United Kingdom 4 th November 2010

Miles stevenson 2010 presentie naar utrecht 1

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Page 1: Miles stevenson 2010 presentie naar utrecht 1

FORMEDIA CongressUtrecht

Opening Plenary

Miles Stevenson

Director of Development

The University of Sheffield, United Kingdom

4th November 2010

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01/11/2010 © The University of Sheffield / Department of Marketing and Communications01/11/2010 © The University of Sheffield / Department of Marketing and Communications

Utrecht

Pride and belief1579 – Union of UtrechtBeginning of the Dutch Republic

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The home of Nijntje - Miffy

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What’s been happening in the UK over the last twenty years or so?

Are there themes which are applicable to the Netherlands?

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I’m not here to preach!

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“We have no alumni

of interest or importance!”

Concerns

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What is your ambition?

Think BIG – Have vision – Build a programme

You do not have to “convert” everyone!

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Alumni - Staff - Students

A huge

untapped

resource

A stronger

University

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Where has it been happening

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Some examples …

And what about here?

… and here?

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What is your priority area?

Alumni Relations?

Alumni chapters

Marketing?

Public Relations?

Database?

Events?

On-line?

Magazine?

Fundraising?

Some of them?

All of them?

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Moving to …

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“… the dark side of the force”

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Taking you back in time to 1828 … and then to 1974, then 1982, then 2010 and then to 1993!

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Sheffield 1828

The funding of

Higher Education

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Portugal 1974

Growth in the

number of

students/alumni;

how they fund

their studies

and their

expectations

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UK c. 1982

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Tony Blair

Tuition fees brought inExpansion in numbers – aim for 50%Matched Funding Scheme … worth £200 million over 3 years

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UK 2010

Lord Browne’s

Independent Review

of Higher Education

Funding

Tuition fees to rise

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League Tables

The operation of a global market

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League Tables 2

United States 54

United Kingdom 29

Canada 11

Japan 11

Netherlands 11

Germany 10

Australia 9

Switzerland 7

China 6

Belgium 5

Hong Kong 5

Sweden 5

France 4

South Korea 4

Denmark 3

Israel 3

New Zealand 3

India 2

Ireland 2

Norway 2

Russia 2

Singapore 2

Source - Times Higher League Tables 2009

Country breakdown for top 200

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Bristol 1993

The establishment of professional offices

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Technological changes

• When I started …

• Internet

• Facebook - LinkedIn

• Email

• CD-Roms

• Video links

• Google

• Immediacy

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Massive changes

• Growth in size of offices

• The number of offices

• Budgets

• Changing political landscape

• Matched Funding Scheme

• Professionalisation

• A change in what people think and say both internally and externally

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CASE-Ross Survey of UK University Philanthropy

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This will never happen here!

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SITraN

£9 million in donations for MND

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Is it coming your way?

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Philanthropia

“Philos” for love

“Anthropos” for humankind

Philanthropy =

Love of humankind

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01/11/2010 © The University of Sheffield / Department of Marketing and Communications

What is Philanthropy?

Francis Bacon (1561-1626)

Of Goodness & Goodness of Nature

“Goodness answers to the

theological virtue charity … In

charity there is no excess:

neither can angel, nor man,

come in danger by it. The

inclination to goodness, is

imprinted deeply in the nature

of man. “

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What is Philanthropy?

Sir Francis Bacon (1561-1626)

Of Goodness & Goodness of Nature

“I take goodness in this sense, the affecting of the weal of men, which is that the Grecians call philanthropia …

Goodness I call the habit, and goodness of nature, the inclination.

This of all virtues, and dignities of the mind, is the greatest; being the character of the Deity: and without it, man is a busy, mischievous, wretched thing; no better than a kind of vermin. “

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Danger Zone

Hij heeft de klok wel horen luiden

Maar weet niet waar de klepel hangt.

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It can only work inthe United States?

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Carnegie – Rockefeller - Getty

even Gates!

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USA alumni

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Penn State

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Penn State President

Dr Graham Spanier

Has a personal target of $1 million …. every day for Penn State

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Harvard University

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Princeton University

Alumni Magazine –Regular Communication

“brand” reinforcement

62%

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Princeton University

Weekly!!!!!

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British Universities

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UK alumni

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How are you feeling?

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How are you feeling?

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This isn’t America you know...

• we don’t have the tradition

• we don’t have the wealth

• we don’t have the tax incentives

• it’s the government’s business

• it’s all very well for Oxford or Harvard…

• this isn’t what we appoint our Rectors to do

• we can’t get the staff

• we already tried this and it didn’t work!

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What is your level of commitment?

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Johns Hopkins Data

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Johns Hopkins Data

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Caveat!

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It is working in Europe!

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Support for education

• Chalmers, Karolinska Institutet

• INSEAD, ESSEC, ESCP-EAP

• Ecole Polytechnique, Toulouse

• Lille, Louvain

• Bocconi, Milano, Bologna

• Groningen, Erasmus, Amsterdam

• Oxford, Cambridge, Edinburgh, LSE, Bristol, Sheffield

• CEU, Bremen…

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Let’s got to Poland!

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University of Krakow

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University of Krakow - 1364

Blessed St. Queen Jadwiga

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A leapof faith?

or

Why Not?

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Case study of Bristol

3 staff to

…??????

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Case study of Bristol

3 staff to

… 45 now!

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Nervous – my first post

• Can it succeed?

• How much will it cost?

• Will alumni want to help?

• Will you raise anything?

• Will anyone help?

• Realistically, what can

be achieved in the short-

term?

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01/11/2010 © The University of Sheffield / Department of Marketing and Communications

Creating an Alumni Network

A life-changing

experience

Altruism

Belonging

Putting something

back

Pride/Responsibility

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Nelson Armstrong, Dartmouth College

the best job in the world … probably

Hard Work

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“You don’t make a

gherkin by occasionally

squirting vinegar on a

cucumber.”

Scott Nichols

Harvard Law School

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It is a managed process – so measure it

Communication

Regular contact

Events/invitations

Opportunities to help

Asking and involving

It requires an excellent

database

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What support is coming from your University?

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Cultivation Programme

ARRIVALProspective

Student Freshers’ Fair

Alumni Foundation

GRADUATION

Receptions

Social Events

Departmental Newsletter

Email Newsletters

5 YEARS ON

First approach for moneySTEADY

CULTIVATION

Someone Else’s

Money (Company /

Trust)

Their Advice

Expertise

Their Time

Their

Money

Initial Gift

Regular Gift

Major Gift

Legacy

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Sheffield

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The University of SheffieldFounded in 1905

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Our Alumni

Former students, staffand friends

130,000 +

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Hard and soft benefits

Word of Mouth

Reputation

Speakers

Visiting

Professors30% endorsement

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Hard and soft benefits

Advisory Panels Donations

Ambassadors

Recruiters

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Famous Alumni

David Blunkett, Sir Harry Kroto, Sir Richard Roberts, Eddie Izzard

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Addressable Alumni (02/02/2009)

01/11/2010 © The University of Sheffield / Department of Marketing and Communications

Africa

1,497

Russia & Central

Asia - 28

Europe

9,546Middle

East/Gulf 1,888

N. America

2,601

S. America

338

S.

Asia

1,194

S.E.

Asia

5,345

E. Asia

4,580

Caribbea

n

443

Australasia

849

UK

98,308

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Alumni Publications + email

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Dr Nicholas Liverpool

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Events and reunions

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Brand - ReputationPride and PrestigeCompetitionRecruitmentPhilanthropyEnriching the experience

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What is holding you back?

Practical things which make a difference

• Barriers to overcome

• Leadership support

• Staff

• Databases

• Alumni Programme does not exist

• Cost

• Results?

• Pipeline for donors

• Logical methology

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Key things to get right

• Commitment from the top

• Clarity of academic strategy

• Invest and professionalise: are we

“fundraising ready”?

• Seek institutional understanding

• Grow your pool of supporters

• The student experience?

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Why are we doing this?

• Enhancing the student experience

• Educating the poor and disadvantaged

• Solving a technological/social problem

• Providing a cultural experience

• Curing the sick

• Making the world a better place

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Discussion and Questions