Management Science

Group members: Melvin Lim 0315772

Voon Sze Lun 0315032

Jake Sia 0314396

Kellyann Hiew 0319532

Goh Jeng Jhieh 0315080

Statements

Vision Statement

We aim to be the leading company in the region for massive scale public infrastructure and development of property.

Mission Statement

We will deliver our world-class service to our customers through our core business in public infrastructure development and construction.

Goals

Short Term:

- Aim to be the leading company by focusing and developing in local regions.- To be an inspiration to others in this field of work.

Mid-Term:

- Aim to be one of the public listed companies in 5 years and can be trusted by everyone.

- Aim to have branches around Southeast Asia.

Long Term:

- Aim to be an influence to many other international companies.- Be the leading company and brand worldwide.

Organization Chart

General ManagerThe general manager is the executive who has overall responsibility for managing both of the revenue and cost elements of a company’s income statement which is also known as the profit and loss (P&L) responsibility. The general manager will oversee most or all of the firm’s marketing and sales functions as well as the day-to-day operations of the company. In addition, the general manager is responsible for effective planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit making results for an organization (Sayles, 1979)

Project ManagerThe project manager is liable for ensuring that everyone on the team understands and executes their role, feels empowered and supported in their role, recognizes the roles of the other team members and acts upon the belief that those roles will be executed.

General Manager

Project Manager

Resident Engineer QA/QC Resident ArchitectQuantity Surveyor

Safety Officer

EMP Consultant

Construction Manager

Assist. Site QS

ARE (Civil Engineer) ARE (Electrical Engineer)

Assist. Resident Architecture

ARE (Mechanical Engineer)

Clerk of WorksAdmin. Officer/Accountant

Admin. Assistant / Clerk

Assist. Construction Manager

Supervisor

(Mechanical)

Supervisor

(Electrical)

Surveyor Supervisor

(Architecture)

Supervisor

(C&S)

Administrative Officer/AccountantOffice administrators undertakes a range of duties to ensure the administration activities within an organization to run effortlessly. They can be responsible for the management of human resources, budgets, accommodation and the property facilities as well as records (Job Guide, 2015).

Accountants on the other hand are to analyze, report and give advice about the financial dealings of organizations and individuals, and also to advise on associated record-keeping and compliance requirements (Job Guide, 2015).

Administrative Assistant/ClerkA few of the tasks that an administrative assistant is to perform are (Job Guide, 2015) :-

sort and distribute incoming mail to areas and staff within the organization and dispatch outgoing mail

write business letters, reports or office memos using word processing programmes answer telephone enquiries from customers, attend to visitors and assist other staff

in the organization with their enquiries operate a range of office machines such as photocopiers, computers and faxes file papers and documents

Safety OfficerSafety officer is to ensure that proper policies are in place and that everyone is informed about how to create a safer work environment. The following regulations are in place for job site safety (Turner Construction Company, 2015):

Mandatory hardhats 100% eye protection Fall protection

Quantity Surveyor Quantity surveyors are to prepare cost estimates and plans, audit projects, manage costs and administer contracts, for all levels and types of construction. The quantity surveyor will either work in the office or visit building sites, clients and other members of the construction team.

Resident EngineerSupervise all activities of project, manage and maintain the accurate field notes as well as preparing all the project documents and design. Performing regular evaluation on all observance trends and prepares preventative maintenance.

Quality Assurance (QA)/ Quality Control (QC)Quality assurance inspectors examine manufactured products, primary produce, goods and services to make sure they meet all standards of presentation and quality.

Resident ArchitectMeeting with client to determine the client’s individual taste, vision, and budget. Understand the account zoning laws, environmental factors and structural stability of the building as well as designing the electrical, plumbing, heating and cooling components of the building.

Construction ManagerA few of the tasks that the construction manager is to perform are:-

preparing the site and liaising with other construction professionals such as architects, engineers, buyers, estimators and surveyors before construction work starts

developing the programme of work and strategy for making the project happen planning ahead to prevent problems on site before they occur, for example, planning

the delivery and storage of equipment and materials communicating with a range of people including the client, subcontractors, suppliers,

the public and the workforce

Supervisor

allocating tasks to team members handling problems or complaints briefing teams on targets, initiatives and policy changes coaching and training staff monitoring and reporting on team performance keeping up to date with regulations

Activities

Aptitude Test

This test is designed to determine a person’s ability in a particular skill or field of knowledge that can include reading comprehension, math, data entry, word-processing and customer service. This is to make sure that the person is suitable for the position and is capable of managing the tasks assigned.

The question is as of follows:

Psychometric/Personality Test

This test is to measure a candidate’s relevant strengths and weaknesses. This is to understand how and where the person lacks in any particular area and to provide assistance is that area.

The question is as of follows:

Competitive Advantages

Our company is going to utilize information technology as a medium for communication between staff and customers. This is apparent and crucial for large companies so that there is synchronization and no miscommunication between departments to enhance teamwork. It can also boost productivity for a company since technology allows a person to work even when not in the office and can save time and effort in the process. There are various features available that are more convenient than using the phone. For instance, emails can be used to transfer important files and documents to the respective persons. Information technology is also inclusive of having access to tons of information on any subject matter making it easier for problem solving and getting ideas. Information technology can be used to create and market an online business which includes prices of products and services as well as having access to billions more customers that never got the chance to visit the company’s establishment. It also increases the power of buyers in industries assembling purchased components. Vendor quotation files and automated bills for materials making it easier for buyers to evaluate sources of materials and make decisions based on that.

Information management. This is the key to success as a company. It involves collection, preservation and dissemination of data and using that data to the company’s advantage. It facilitates planning and improves the quality of plants by providing relevant information for sound decision making. Due to increase in the size and complexity of organizations, managers have lost personal contact with the scene of operations. In minimizing information overload, information management changes the larger amount of data into summarized form and there by avoids the confusion which may arise when managers are flooded with detailed facts. It also encourages decentralization when there is a system for monitoring operations at lower levels. It brings co-ordination of specialized activities by keeping each department aware of the problem and requirements of other departments. It connects all decision centers in the organization.

Reference

Berrie, M., 2008. Project Manager Responsibilities. [Online] Available at: http://www.pmhut.com/project-manager-responsibilities[Accessed 7 June 2015].

Job Guide, 2015. Accountant. [Online] Available at: http://www.jobguide.thegoodguides.com.au/occupation/Accountant[Accessed 8 June 2015].

Job Guide, 2015. Administrative Assistant. [Online] Available at: http://www.jobguide.thegoodguides.com.au/occupation/Administrative-Assistant[Accessed 8 June 2015].

Job Guide, 2015. Office Administrator. [Online] Available at: http://www.jobguide.thegoodguides.com.au/occupation/Office-Administrator[Accessed 8 June 2015].

Sayles, L., 1979. In: Leadership. New York: McGraw-Hill, Inc, p. 6.

Smith, E., n.d. Job Description for a Residential Architect. [Online] Available at: http://www.ehow.com/about_5438171_job-description-residential-architect.html[Accessed 8 June 2015].

Turner Construction Company, 2015. Life at Turner. [Online] Available at: http://www.turnerconstruction.com/careers/life-at-turner[Accessed 8 June 2015].

IMANI, F.

How to Use Information Technology | eHow

In-text: (Imani, 2015)

Bibliography: Imani, F. (2015). How to Use Information Technology | eHow. eHow. Retrieved 26 June 2015, from http://www.ehow.com/how_5376229_use-information-technology.html

INDIABIX.COM

Online Tests - Online aptitude tests for interview, competitive examination and entrance test.

In-text: (Indiabix.com, 2015)

Bibliography: Indiabix.com,. (2015). Online Tests - Online aptitude tests for interview, competitive examination and entrance test.. Retrieved 26 June 2015, from http://www.indiabix.com/online-test/categories/

PSYCHOLOGY TODAY

Vision and Mission - What's the difference and why does it matter?

In-text: (Psychology Today, 2015)

Bibliography: Psychology Today,. (2015). Vision and Mission - What's the difference and why does it matter?. Retrieved 26 June 2015, from https://www.psychologytoday.com/blog/smartwork/201004/vision-and-mission-whats-the-difference-and-why-does-it-matter