44
Communication that generates Action

Lori Jacobwith Communication That Generates Action - HFH_March2011

Embed Size (px)

DESCRIPTION

Slides from breakout session at HFH MN statewide conference, March 11, 2011.

Citation preview

Page 1: Lori Jacobwith Communication That Generates Action - HFH_March2011

Communication that generates Action

Page 2: Lori Jacobwith Communication That Generates Action - HFH_March2011

2

Who is here?

Page 3: Lori Jacobwith Communication That Generates Action - HFH_March2011

Lori L. Jacobwith

• 20+ years as a communication strategist & fundraising coach

• Measurable: Helped organizations raise over $100 million in last 10 years.

• Impact: My work creates environments where people find ease in their work with, and their conversations about money.

3

Page 4: Lori Jacobwith Communication That Generates Action - HFH_March2011

Where we are heading today

Page 5: Lori Jacobwith Communication That Generates Action - HFH_March2011

What are your biggest

fundraising challenges?

Getting Past The Past

Page 6: Lori Jacobwith Communication That Generates Action - HFH_March2011

Definition

Fundraising: The raising of assets and resources from various sources for the support of an organization or a specific project.

~ Source: AFP Fundraising Dictionary, (Association of Fundraising Professionals)

Page 7: Lori Jacobwith Communication That Generates Action - HFH_March2011

Definition

Development: The total process by which an organization increases public understanding of its mission and acquires financial support for its programs.

~ Source: AFP Fundraising Dictionary,

(Association of Fundraising Professionals)

Page 8: Lori Jacobwith Communication That Generates Action - HFH_March2011

• Telling Your Story - Intro

• Asking – Take Action

• Maximize Relationships – Stay Relevant

• Managing Data

The Secret to Fundraising:

Clear, Bold Communication

Page 9: Lori Jacobwith Communication That Generates Action - HFH_March2011

9

Thousands of messages barrage

us every single day.

Page 10: Lori Jacobwith Communication That Generates Action - HFH_March2011

46% of donors stop giving for reasons

connected to “a failure to

communicate.” ~ Penelope Burk & Cygnus Applied Research

Page 11: Lori Jacobwith Communication That Generates Action - HFH_March2011

11

How can you stand out?

Page 12: Lori Jacobwith Communication That Generates Action - HFH_March2011

The most overlooked & important component of development.

Communication

Page 13: Lori Jacobwith Communication That Generates Action - HFH_March2011

Do this in pairs:

• Introduce yourself & the work of your organization.

• You may use up to 3 sentences.

Clear, Bold Communication

Page 14: Lori Jacobwith Communication That Generates Action - HFH_March2011

Think outside the box

Clear, Bold Communication

Page 15: Lori Jacobwith Communication That Generates Action - HFH_March2011

Money moves toward boldness and

clarity of communication

15

Page 16: Lori Jacobwith Communication That Generates Action - HFH_March2011

Clear Adjective

1. free from doubt or confusion

2. certain in the mind; sure

3. easy to see or hear; distinct

4. evident or obvious

Collins Essential English Dictionary

2nd Edition 2006 © HarperCollins Publishers 2004, 2006

Clear, Bold Communication

Page 17: Lori Jacobwith Communication That Generates Action - HFH_March2011

Bold Adjective

1. courageous, confident, and fearless

2. immodest

3. standing out distinctly; conspicuous

Collins Essential English Dictionary

2nd Edition 2006 © HarperCollins Publishers 2004, 2006

Clear, Bold Communication

Page 18: Lori Jacobwith Communication That Generates Action - HFH_March2011

2 x 4 Rule

18

Page 19: Lori Jacobwith Communication That Generates Action - HFH_March2011

19

2 x 4 Rule

Page 20: Lori Jacobwith Communication That Generates Action - HFH_March2011

Use this clear value statement & introduce again: [different partner]

“We are (who?).

We specialize in working with (whom?)

We help them (to do what?)."

Communication that generates action

Page 21: Lori Jacobwith Communication That Generates Action - HFH_March2011

“Feeling good is what nonprofits sell.”

~ Seth Godin, Author & Marketing guru

Page 22: Lori Jacobwith Communication That Generates Action - HFH_March2011

1. Listen.

2. Connect with your community where they are.

3. Allow your community to spread your messages.

Communication

Page 23: Lori Jacobwith Communication That Generates Action - HFH_March2011

23

Storytelling: Primary way of learning

Page 24: Lori Jacobwith Communication That Generates Action - HFH_March2011

Six Word Stories

1. Compelling fact

2. Emotional connection

3. Call to action

Page 25: Lori Jacobwith Communication That Generates Action - HFH_March2011

Six Word Stories

Page 26: Lori Jacobwith Communication That Generates Action - HFH_March2011

Storytelling: Less is More

Lori’s:

Tells powerful stories to raise millions.

Worry is not a fundraising strategy.

Community service org helping vets:

War damaged Jim. We restored him.

Hemmingway:

Baby shoes. Never worn. For sale.

Yours?

Page 27: Lori Jacobwith Communication That Generates Action - HFH_March2011

1. There’s never enough.

Three Toxic Myths of Scarcity

Page 28: Lori Jacobwith Communication That Generates Action - HFH_March2011

2. More is better.

Three Toxic Myths of Scarcity

Page 29: Lori Jacobwith Communication That Generates Action - HFH_March2011

3. That’s just the way it is.

Three Toxic Myths of Scarcity

Page 30: Lori Jacobwith Communication That Generates Action - HFH_March2011

How does money given bring joy?

Money

Page 31: Lori Jacobwith Communication That Generates Action - HFH_March2011

Fundraising is a call to conversation and

to relationship.

Not just a transactional act.

Money Conversation

Page 32: Lori Jacobwith Communication That Generates Action - HFH_March2011

NEED exists when something is missing

Page 33: Lori Jacobwith Communication That Generates Action - HFH_March2011

What problem do you help solve?

Habitat for Humanity

Page 34: Lori Jacobwith Communication That Generates Action - HFH_March2011

Your Communication

You have a rare opportunity to empower people to feel great. To connect a contribution with that person’s highest ideals and values.

Habitat for Humanity

Page 35: Lori Jacobwith Communication That Generates Action - HFH_March2011

Clear, Bold Communication

Page 36: Lori Jacobwith Communication That Generates Action - HFH_March2011

Where to share “What’s Missing?” (Interesting or startling facts )

• Annual appeal(s)

• Email communication both cultivation & asking

• In person: meetings, events, donor cultivation, volunteer trainings, other programmatic events and more…

• Print: Newsletters, annual reports, fundraising invitations

• Website

Communication

Page 37: Lori Jacobwith Communication That Generates Action - HFH_March2011

37

Page 38: Lori Jacobwith Communication That Generates Action - HFH_March2011

38

Page 39: Lori Jacobwith Communication That Generates Action - HFH_March2011

Simple framework for generating $ or support:

1) What’s your current funding gap?

2) What would your organization do with more money or members? Humanize this.

3) What is one simple action you want people to take?

4) Cause people to feel something.

5) Communicate regularly

Communication that generates Action

Page 40: Lori Jacobwith Communication That Generates Action - HFH_March2011

Remove the word struggle

from your fundraising vocabulary

Communication that generates Action

Page 41: Lori Jacobwith Communication That Generates Action - HFH_March2011

41

It is our choices Harry, that show us who we really are, far more than our abilities.

Page 42: Lori Jacobwith Communication That Generates Action - HFH_March2011

Tell:

One thing you learned or inspired you

Your next action

42

Page 43: Lori Jacobwith Communication That Generates Action - HFH_March2011

43

Blog and monthly e-Newsletter

Membership – special offer

Key Note & Breakout Sessions

Customized Fundraising ActionPlanning Sessions

Connecting with Lori

Page 44: Lori Jacobwith Communication That Generates Action - HFH_March2011

[email protected]

www.LoriJacobwith.com

952- 949-2105

http://twitter.com/LJacobwith

Lori Jacobwith

Thank you!Please fill out evaluations