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At the start...• Identifying priorities with Leadership
Team• Mapping our stakeholders• Networking• Building the team
Business planning• Learning about the nature of our
business• LIS Strategic Plan• Putting things into context• Project planning
Who we are• Elsa Hayes - executive support, staff
development and the international student view
• Hilja O'Sullivan - managing data, SCONUL, building plans
• Nik Young - managing feedback, data and making connections
Achievements• Library promotions• NSS action planning• Student feedback data• Communications - a closer look• Networking and making connections
Future
• Making planning meaningful• Working with managers and teams• Focusing on the detail• Connecting our policies• Following up on successes