Outcomes Measurement Models

– comparisons, issues and

considerations

April 17th, 2013

10.00am – 1.00pm

field – furthering inclusive learning & development

field acknowledges the support of the Victorian Government.

Todays objectives

To introduce some different models for measuring and recording individual outcomes for people,

To explore issues and complexities surrounding the measurement of outcomes

Provide some practical tips on the process of determining the best model for your organisation and the way forward

Reflect on what it means to provide a good service that is individualised

Think about the best ways to share stories

The program

10.00 Welcome

10.15 Reflecting on outcomes from people with lived experience of specialist services and supports

10.45 Are we making a difference? Measuring the outcomes of disability related services and supports

11.45 Morning Tea

12.00 Exploring evidence to meet the Department of Human Service Standards

12.20 An introduction to the Performance Outcome Measures (POMS) tool

12.50 Summary and Close – where to from here?

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Ref: School of Social and Behavioural Sciences, Flinders University, South Australia, and

Charmaine Driver, Darling Point Special School, Education Queensland.

http://www.outcomesstar.org.uk/

Citizenship

Human rights

Inclusion

Participation

Equality of opportunity

Equality of outcomes

Focusing on Outcomes

Reflecting on outcomes from people with lived experience of specialist services and supports

Maree Ireland, Annette Axen, Luke Nelson, Keith Hitchen

“Outcomes are the results or changes that result from an activity. For disability services a

fundamental outcome is the results achieved by people using their services. The impact on

service users’ quality of life is identified as the ultimate outcome measure of disability support

services. As direct and indirect beneficiaries of disability services, the outcomes experienced

by families and carers also reflect the results of service delivery” (National Disability Services, October 2012)

A definition

Are we making a difference? Measuring the outcomes of

disability related services and supports

Dr Erin Wilson

Exploring evidence to meet the Department of Human Services

Standards

Sophie Buffey

An introduction to the Performance Outcome Measures (POMS) tool

Mark Nicklen

Summary and Close

Where to from here?

Key points, issues and questions

Evaluation

Wilson, E and Quilliam, C (2011) Literature Review Outcomes Measurement in Disability Services: A review of policy contexts, measurement approaches and selected measurement tools, SCOPE, Victoria

What further information and resources would assist?

Thank you