http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-layers.euhttp://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-layers.eu

Learning LayersScaling up Technologies for Informal Learning in SME Clusters

Learning Layers – Scaling Up Informal Learning

July 2013

Tobias Ley, Tallinn University

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-layers.eu

The Dilemma of Informal Learning at the Workplace

• eLearning for Workplace Learning follows traditional training models – Based on direct instruction, courses and

transfer of face-to-face interaction to onscreen interaction [Kraiger 2008]

– Scales through reliance on standardized materials

• However, most learning (esp. in SMEs) is informal– Connected to work practices, multi-episodic,

just-in time [Hart 2011, Kooken 2009]– Passing on of skills between experienced

workers [Attwell & Baumgartl 2011]– Does not scale well beyond immediate

context

highly effective individualized

contextualized

motivating

does not scale

not persistent

few benefit

expensive

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-layers.eu

How do you scale informal learning?

• Scaling Pedagogy• Scaling Learning Interactions– Interactions with people, digital and physical

artefacts• Scaling Meaning Making• Scaling Technology• Scaling Take-up and Business– Scaling in Regional Clusters

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-layers.eu

• Understand the scaling of informal learning

• Develop a set of interaction technologies– Scale help seeking in networks– Scale production of dynamic

boundary objects– Scale interactions with physical

artefacts

• Integrate through shared practices, shared meaning and common infrastructure

• Scale and sustain through regional clusters

Project Objectives and Work Packages

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-layers.eu

Scaling Informal Learning

• Looking at Learning in Work Practices– [Eraut and Hirsch 2007, Maier 2009,

Attwell 2003, Kooken et al. 2009, Collin 2006]

• Unlock Peer Production – [Schmidt et al. 2009, Maier &

Schmidt 2007]• Scaffolding for Meaningful Learning

– [Ley et al. 2010, Lindstaedt et al. 2010, Siadaty et al. 2010, Pata, 2006]

• Scale through Regional Clusters– [Deitmer and Attwell 2000]

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-layers.eu

Maturing

Interacting with People at the workplacePaul discovers a problem at the construction site with PLC equipment ...

Generating dynamic Learning MaterialThe regional training center observes the Q&A and links it to their course material ...

Q: How to use PLC equipment …?• I have seen this before here …• Last time I did it, I …• Here is something helpful

Social Semantic LayerEmerging shared meaning,

giving contextEnergy Consumption

Lightning

X3-PVQX3-PJC

X3-POZ PLC EquipmentInstructional Taxonomy• What is …• How to …• Example of …

Tutorial: How to Use PLCWhat is PLCHow to use it?Examples Further InformationHot Questions and Answers

Work Practice Taxonomy• Installation• Testing• Operation

Peter

Paul

Mary

Interacting in the Physical WorkplacePhysical workplace is equipped with QR tags, learning materials are delivered just in time ...

A list of helpful resources • Tutorials: How to use …• Persons: Peter, Mary, …• Work Practice: Installation,..• Concepts: PLC, Lightning • Q&A: …,

Example: Scaling informal learning in the regional building and construction ecosystem

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-layers.eu

Contextual Inquiry & Design

7

http://learning-layers.eu/focus-groups-context/http://learning-layers.eu/learning-layers-visits-doctors-and-construction-workers/

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-layers.eu

Initial Designs: CAPTUS

8

Captus: a design idea for knowledge creation and sharing

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-layers.eu

Initial Designs: Bits and Pieces

9

http://learning-layers.eu/our-early-design-ideas/

A Sensemaking Interface for Doctor’s Revalidation

http://Learning-Layers-eu – Scaling up Technologies for Informal Learning in SME Clusters – layers@learning-layers.eu

Project Consortium

Basiskarte: digitale-europakarte.de

Project Coordination

Learning Technology Research

Regional Application Clusters

Scaling Partners

Technology Partners

Health Care – Leeds

Construction & Building – Bremen