Knowledge Capture Technique

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  • 1. . . . Knowledge Management in Health Care Systems
  • 2. 20 10 ( Quiz) 30 40 CY 644 Knowledge Management in Health Care Systems
  • 3.
    • Introduction to Knowledge Management
    • Understanding Knowledge
    • Capturing Tacit Knowledge
    • Knowledge Capture Techniques
    • KMSLC
    • Knowledge Creation & Architecture
    • Knowledge Codification
    • Knowledge Transfer
    • Data Mining
    • Tools & Portals
    • Who Owns It
    • Knowledge Workers
    • Case Study I
    • Case Study II
    Course Outline
  • 4. Review Chapter 3 (Capturing Tacit Knowledge)
  • 5.
  • 6. Knowledge Capture Technique Chapter 4 . . .
  • 7. Knowledge Capture Technique
    • ( Observation)
    • ( Brainstorming)
    • ( Protocol Analysis)
    • ( Decision Making)
    • ( Concept Mapping)
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  • 17. ( Brainstorming)
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    • Andrew Hargaden ( )
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    • 10%
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    • ( )
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    • Trial & Error
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    • Show
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  • 23. ( Protocol Analysis)
  • 24. 4 50 40 30 3 . .
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    • (Rules)
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    • (Heuristics)
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  • 29. ( Decision Making)
  • 30.
    • ( Decision Making )
    • ( Barnard, 1938 ) " "
  • 31. ( Process of decision making )
    • 1 ( Define the problem )
    • 2 ( Indentify limiting factors )
  • 32. ( Process of decision making )
    • 3 ( Develop potential alternatives )
    • 4 ( Analyze the alternatives )
    • 5 ( Select the best alternative )
  • 33. ( Process of decision making )
    • 6 ( Implement the decision )
    • 7 ( Establish a control and evaluation system )
  • 34. (Information) (Goal Statement) (Problem Identification) (Search for Alternatives) (Evaluation of Alternatives) (Rational Choice of Best Alternatives) (Implementation of the Decision) (Control and Evaluation) (Information) (Information) (Information) (Information) (Information)
  • 35.
    • Simon (1960) (Model) 3
    • (Intelligence)
    • (Design)
    • (Choice) ( Implementation )
  • 36. simon
  • 37. (Types of Organizational Decisions)
      • (Individual or Group Decisions)
      • (Programmed- structured versus Nonprogrammed- Unstructured Decisions)
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    • 2 1. ( Individual decision making ) 2. ( Group decision making ) ( 1 )
    • ( 2 )
    • ( 3 )
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    • ( Structure Decision ) ( Routine )
    • ( Unstructured Decision )
    • ( Semi - structured Decision ) 1 2
  • 40.
    • ( Manager Level ) 3
    • ( Top Manager )
    • ( Middle Manager )
    • ( Operational Manager )
  • 41. ( Manager Level )