Khuthadzo mulaudzi201232972

professional studies

Business studies

Human resource manager

Departments in a business

Marke

ting

manager

1. Human Resources

• The department within a business that is responsible for the employees within a company.

• Hiring and firing of employees.• Training of new and existing employees.• Dealing and helping with any employees problems such as

illness.

2. Marketing and Sales

• Responsible for selling the companies products and maintaining the relationship with the customer.

Through:Marketing – Promoting a companies product, advertising, getting people interested in a product.

3. Accounting

• Money, money, money.

• The measurement and reporting of all things relating to the money within a business.

• Responsibilities include raising money to start a business, paying taxes on time and paying for goods, services or wages.

• Any action concerning the finance within a business must be recorded and stored by the accounting department.

finance - the management of moneythe money required to start and run a business

4. Departments

•We shall now take a look at the organisation inside a company or business.

•The business can be broken down into separate departments that each provide a separate yet important function.

1. Centralisation and Decentralisation

• In centralized organizations the top management makes all the key decisions.

• In decentralized organization the lower-level personnel have a greater say in decision making.

2. Span of Control

• Span of control is the number of subordinates in an organisation who are supervised by managers.

• The span of control determines the number of levels and managers in an organisation.

3. Formalisation

• Formalization is the degree to which jobs within an organization are standardized.

• On highly formalized jobs employees are merely expected to follow rules and instructions laid down without much or any freedom.

4. Departmentalisation

• In departmentalisation jobs are grouped together so that common tasks can be coordinated.

What is an Organisation Chart?

• An Organisation Chart is used to show the structure of a business.

• An example is shown below:Mr Smith

Managing Director

Miss Jones Finance Manager

Miss Murphy Sales Manager

Miss JacksonMarketing Assistant

Mr McPherson Accounts Assistant

Miss SimpsonPurchases

Manager

Miss BrownBuyer

Mr SpaceyHuman Resources

Manager

Mr PhilipTraining Officer

What does an Organisation Chart Show?

The management structure of the organisation.

The relationship between departments.

The reporting structure of the organisation.

The Span of Control: The number of staff a manager has the responsibility for.

Who would use an Organisation Chart?

Visitors to an Organisation

New members of staff

Receptionist

Organisation Chart – Example

An Organisation Chart

will also show all of

the positions of

employee’s within the

Organisation. It will

give their names,

position, room

numbers,

telephone extension

and often a photograph

Mr Smith Managing Director

Room: 101Ext: 007

There are 2 main types of Organisational

TALL

FLAT

Tall Organisations

Many levels of management

Managers has a narrow Span of Control.

M.D.

Team Leader

Production Manager

Office Manager

Office Junior

Flat organization

Fewer levels of management

Managers have a wider Span of Control.

M.D.

ProductionManager

Assistant

Advantages and disadvantages of flat organization

advantagesEmployees have more

responsibility making them feel more motivated.

Employees are involved in decision making.

More efficient communication as there are less levels of management.

disadvantagesIncreased workload for

employees can cause stress.

Fewer management opportunities.

Wider responsibilities may require additional training which can be costly.

Business Organisation

• Organisation by type

•Global businesses – complex organisation structures•National – organisation possibly stretches throughout the

country•Regional – could be through a county or wider area (North

West, South East, etc.)•Local – small organisations serving local area or community

Lines of Communication

The Chain of Command shown opposite is Managing Director Finance ManagerAccounts Assistant.

Managing Director

Finance Manager

Accounts Assistant

Service Businesses

Components of e-Business Models

Business Model-Customer value- Scope- Price- Resources- Capabilities- Implementations

Business Model-Customer value- Scope- Price- Resources- Capabilities- Implementations

EnvironmentEnvironment

InternetInternet PerformancePerformance

Reference

• http://www.slideshare.net/KirstyTrezise/organisational-structures

• http://www.slideshare.net/kevindias/organisation-1379877

• http://www.slideshare.net/missdunlop1/unit-1a

• http://www.slideshare.net/Satree/m4-business-lesson-1?qid=d034ea05-82d4-450a-9c30-b1a924e55e08&v=default&b=&from_search=6

• http://www.slideshare.net/kaiser2009/e-businessmodels-ppt

END

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