Key Performance Indicator on Education

KPI ON PM

Dwi Sulisworo

A performance indicator or key performance indicator (KPI)

A performance indicator or key performance indicator (KPI) is a type of performance measurement.

An organization may use KPIs to evaluate its success, or to evaluate the success of a particular activity in which it is engaged. Sometimes success is defined in terms of making progress toward strategic goals.

'What is important' often depends on the department measuring the performance.

http://en.wikipedia.org/wiki/Performance_measurement

Another definition

Key Performance Indicators, also known as KPI or Key Success Indicators (KSI), help an organization define and measure progress toward organizational goals.

Once an organization has analyzed its mission, identified all its stakeholders, and defined its goals, it needs a way to measure progress toward those goals. Key Performance Indicators are those measurements.

Manfaat Penerapan KEY PERFORMANCE INDICATORS (KPI) Melalui metode KEY PERFORMANCE INDICATORS maka kinerja setiap

pegawai dapat dievaluasi secara lebih obyektif dan terukur, sehinggadapat mengurangi unsur subyektivitas yang sering terjadi dalam prosespenilaian kinerja pegawai.

Melalui penentuan key performance indicators (KPI) secara tepat, setiappegawai juga menjadi lebih paham mengenai hasil kerja yang diharapkan darinya. Hal ini akan mendorong pegawai bekerja lebihoptimal untuk mencapai target kinerja yang telah ditetapkan.

Melalui penetapan KEY PERFORMANCE INDICATORS yang obyektifdan terukur, maka proses pembinaan kinerja pegawai dapat dilakukansecara lebih transparan dan sistematis.

Hasil skor KEY PERFORMANCE INDICATORS yang obyektif dan terukurjuga dapat dijadikan dasar untuk pemberian reward dan punishment pegawai. Dengan demikian, pegawai yang kinerjanya lebih bagus akanmendapat reward, sebaliknya yang kerjanya kurang baik akanmendapat punishment.

What IS A KPI

A KPI (Key Performance Indicator) is simply a metric that is tied to a target.

Most often, a KPI represents how far a metric is above or below a pre-determined target.

KPI’s usually are shown as a ratio of actual to target and are designed to instantly let a business user know if they are on or off their plan without the end user having to consciously focus on the metrics being represented.

SMART is an abbreviation for the five conditions of good KPI’s:

* Specific – It has to be clear what the KPI exactly measures. There has to be one widely-accepted definition of the KPI to make sure the different users interpret it the same way and, as a result, come to the same and right conclusions which they can act on.

* Measurable – The KPI has to be measurable to define a standard, budget or norm, to make it possible to measure the actual value and to make the actual value comparable to the budgeted value.

* Achievable – Every KPI has to be measurable to define a standard value for it. It is really important for the acceptance of KPI’s and Performance Management in general within the organization that this norm is achievable. Nothing is more discouraging than striving for a goal that you will never obtain.

SMART is an abbreviation for the five conditions of good KPI’s:

* Relevant – The KPI must give more insight in the performance of the organization in obtaining its strategy. If a KPI is not measuring a part of the strategy, acting on it doesn’t affect the organizations’ performance. Therefore an irrelevant KPI is useless.

* Time phased – It is important to express the value of the KPI in time. Every KPI only has a meaning if one knows the time dimension in which it is realized. The realization and standardization of the KPI therefore has to be time phased.

Terminology

Key Performance Indicators (KPI) - “Measurableindicators that will be used to report progress that ischosen to reflect the critical success Strategic Critical Success Factors (CSF)-“A factor considered tobe most conducive to the achievement of a successful Strategic Aims-”Are the tools we use to organise

andfocus our diverse activities. Through the Corporate

Plan,we will define specific objectives and targets relating toeach Strategic Aim

Key Performance Indicator

Generally there are two approaches

KPI based on Strategic themes

KPI Based on Critical success factors

They both drive from:

Objectives from strategic aims

Performance indicators flowing from objectives

Status and progress indicators

Year on year change indicators

Selecting Suitable Performance Measures

Essential requirements for a measure

Helps make better decisions about whereto invest resources to improve

Can take actions that change its value

Additional criteria

Linked to agency objectives

Easy to communicate

Feasible to collect

Feasible to predict

10

What has been asked of us?

Strategic

Aim

Meningkatkan

Keterampilan

TIK siswa

What are we doing?

Strategic

Aim

Initiatives

Meningkatkan

Keterampilan

TIK siswa

Menyediakan guru

yang memiliki

keterampilan TIK

Memberikan

penugasan siswa yang

menggunakan TIK

sebagai alat bantu

Lets introduce our KPIs.....

Strategic

Aim

Initiatives KPI

Meningkatkan

Keterampilan

TIK siswa

Menyediakan guru

yang memiliki

keterampilan TIK

Rasio guru paham TIK dansiswa 1:20

Memberikan


menggunakan TIK

sebagai alat bantu

Persentasesiswa denganindeks literasiTIK diatas 3 sebesar 80%

Our benchmark or baseline...

Strategic

Aim

Initiatives KPI Last

year

Meningkatkan

Keterampilan

TIK siswa

Menyediakan guru

yang memiliki

keterampilan TIK


1:40

Memberikan


menggunakan TIK

sebagai alat bantu


45%

What is our target?

Strategic

Aim


year

2012

Target

Meningkatkan

Keterampilan

TIK siswa

Menyediakan guru

yang memilikiketerampilan TIK


1:40 1:30

Memberikan


menggunakan TIK sebagai alat bantu


45% 60%

Lets measure how we actually did..

Strategic

Aim


year2012

Target

Actual

Meningkatkan

Keterampilan

TIK siswa

Menyediakan guru

yang memiliki

keterampilan TIK


1:40 1:30 1:35

Memberikan


menggunakan TIK

sebagai alat bantu


45% 60% 65%